ATEN KM-0432 Instruction Manual
ATEN KM-0432 Instruction Manual

ATEN KM-0432 Instruction Manual

Modular matrix kvm switch
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FCC Information

This is an FCC Class A product. In a domestic environment this product may cause
radio interference in which case the user may be required to take adequate measures.
This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment
is operated in a commercial environment. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance with
the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at
his own expense.
®
© Copyright 2003 ALTUSEN
PAPE-0213-1AX
All brand names and trademarks are the registered property of their respective owners.
2003-12-15

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Summary of Contents for ATEN KM-0432

  • Page 1: Fcc Information

    FCC Information This is an FCC Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
  • Page 2: Package Contents

    Package Contents The complete KM0432 package consists of the following components: M 1 KM0432 Modular Matrix KVM Switch M 1 Power Cord M 1 User Manual M 1 Quick Start Guide M 1 Warranty Registration Card Check to make sure that all of the components are present and in good order. If anything is missing, or was damaged in shipping, contact your dealer.
  • Page 3: Table Of Contents

    Contents Chapter 1 Introduction Benefits ........2 Features .
  • Page 4 Chapter 3 OSD Operation OSD Overview ......33 OSD Main Screen Headings ..... . . 35 OSD Navigation .
  • Page 5 KM0432 Daisy Chain ......67 KM0432 Cascade to ATEN CS-138A ....67 OSD Factory Default Settings .
  • Page 6: About This Manual

    About This Manual This User Manual provides information on all aspects of installing, configuring and operating your KM0432 Modular Matrix KVM switch. An overview of the information found in the manual is provided below. Overview Chapter 1, Introduction, introduces you to the KM0432 System. Its purpose, features and benefits are are presented;...
  • Page 7: Getting Help

    Conventions This manual uses the following conventions: Indicates text that you should key in. Courier Indicates keys you should press. For example, [Enter] means to press the Enter key. If keys need to be chorded, they appear together in the same bracket with a plus sign between them: [Ctrl+Alt].
  • Page 8: Altusen Technical Support

    ALTUSEN Technical Support North America Technical Registered ALTUSEN product owners are entitled to Phone Support telephone technical support. Call the ALTUSEN Technical Support Center: 949-453-8885. International Technical Phone 1. Contact your local dealer. Support 2. Call the ALTUSEN Technical Support Center: (886-2) 8692-6959.
  • Page 9: Introduction

    Chapter 1. Introduction The KM0432 Matrix KVM Switch is designed to give IT administrators in large corporations advanced control of multiple servers. It allows operators working at up to four keyboard, mouse, and monitor consoles to simultaneously and independently take direct control of up to 32 computers. With a combination of daisy chaining and cascading, up to 32 operators can access and control up to 4096 computers.
  • Page 10: Benefits

    Benefits The KM0432 Matrix KVM switch saves time and money by allowing a single console to manage each of the connected computers. A KM0432 installation provides the following benefits: M Eliminates the cost of a keyboard, monitor, and mouse for each computer. M Eliminates the need for the additional space of the extra components.
  • Page 11 M No software required; convenient computer selection via intuitive hotkey combinations or On Screen Display (OSD) menus M OSD port list automatically expands when stations are added - port names are automatically reconfigured when the station sequence is changed M OSD screen automatically adjusts to resolution changes M Auto Scan feature for monitoring user-selected computers M Three level password security: Super Administrator, Administrator, and Users...
  • Page 12: Hardware Requirements

    Hardware Requirements Console The following equipment must be used for each console: M A VGA, SVGA, or Multisync monitor capable of the highest resolution that you will be using on any computer in the installation. M Either a PS/2 or a USB keyboard and mouse. Computers The following equipment must be installed on each computer: M An HDB-15 video port or, for legacy Sun systems, a Sun 13W3 video port.
  • Page 13: Km0432 Front View

    KM0432 Front View 4-USER, 32-PORT MATRIX KVM MODEL NO. KM0432 1. Firmware Upgrade Recovery Switch During normal operation and while performing a fimware upgrade, this switch should be in the NORMAL position. If a firmware upgrade operation does not complete successfully, slide this switch to the RECOVER position and do a warm reset (see p.
  • Page 14 3. Reset Switch Pressing this switch in performs a System Reset. Note: This switch is semi-recessed and must be pushed with a thin object - such as the end of a paper clip, or a ballpoint pen. 4. Power LED Lights to indicate that the KM0432 is powered up and ready to go.
  • Page 15: Km0432 Rear View

    KM0432 Rear View 1. Power Socket The power cord to the AC source plugs in here. 2. Power Switch This is a standard rocker switch that powers the unit On and Off. 3. Console Port Section The Cat. 5 cables from the Console Modules (see p. 8) plug in here. 4.
  • Page 16: Console Modules

    Console Modules The purpose of the Console Modules is to provide flexibility for your installation by allowing PS/2 and USB interfaces to be mixed and matched at the console side, and PS/2, USB and Sun interfaces to be mixed and matched at the computer side.
  • Page 17: Console Modules Rear View

    Console Modules Rear View KA9220 KA9270 1. Power Jack The power adapter cable plugs in here. 2. I/O Jack The cable that links the module to the KM0432 plugs in here. 3. Firmware Upgrade Recovery Switch During normal operation and while performing a fimware upgrade, this switch should be in the NORMAL position.
  • Page 18 Notes: 2003-12-15...
  • Page 19: Installation

    Chapter 2. Installation Overview For convenience and flexibility that allows mixing the PS/2 and USB interfaces, the KM0432’s design utilizes Console Modules that act as signal translation intermediaries between the consoles and the switch., and KVM Adapter Cables, that serve as intermediaries between the switch and the computers: KA9120 KA9131...
  • Page 20: Before You Begin

    Before you Begin 1. Make sure that power to all the devices you will be connecting up have been turned off. You must unplug the power cords of any computers that have the Keyboard Power On function. 2. To prevent damage to your installation, make sure that all devices on the installation are properly grounded.
  • Page 21 3. Connect the KM0432 to the KVM Adapter Cable Use Cat. 5 cable to connect any available CPU Port to a KVM adapter cable that is appropriate for the computer you are installing (see the table on p. 4 for details). Note: The distance between the KM0432 and the KVM Adapter Cable must not exceed 150m (500’).
  • Page 22 KA9220 KA9270 2003-12-15...
  • Page 23 USB Cable Connection: PS/2 Cable Connection: 2003-12-15...
  • Page 24: Multilevel Installations

    Multilevel Installations The number of computers that can be added to your installation can be greatly expanded by performing a multilevel installation. The KM0432 supports three types of multilevel installation: M Daisy chained M Cascaded M Daisy chained plus cascaded Overview Daisy chaining refers to connecting two KVM switches via dedicated daisy chain ports.
  • Page 25: Daisy Chaining

    Daisy Chaining Up to 7 additional KM0432 units can be daisy chained together; each capable of supporting four independent consoles. The first KM0432 is considered the Master unit; the daisy chained KM0432s are considered Slaves. In a complete daisy chained installation, the four consoles that belong to the Master switch can access and control all of the computers (up to 256) on the installation.
  • Page 26 7. Power up the installation according to the following procedure: a. Switch on the power for the First Station. Wait for the unit to ascertain its Station ID and display it on the Station ID LED. (The Station ID for the First Stage unit is 01, the ID for the Second Stage unit is 02, the ID for the Third Stage unit is 03, etc.).
  • Page 27: Cascading

    Protocol Interface Cascading: Protocol Interface Cascading refers to cascading to a second stage KVM switch (such as the eight port ATEN CS-138A) that uses the same data transfer protocol as the first stage KM0432. With this type of cascade, all of the separate switch OSDs are integrated so that when the KM0432 consoles bring up the OSD, it lists all of the computers connected to all of the units.
  • Page 28 3. Use KVM cable sets (as described in the Cables section of the Second Stage unit’s User Manual), to connect any available CPU port on the Second Stage unit to the Keyboard, Video, and Mouse ports of the computer you are installing. 4.
  • Page 29 Physical Interface Cascading: Physical Interface Cascading refers to cascading to a second stage KVM switch (such as the Altusen KH0116) that doesn’t utilize the same protocol as the first stage KM0432, but uses the same physical interface (PS/2 or USB ports, for example). The advantage of cascading to a switch like the KH0116 is that it yields enormous expansion capability.
  • Page 30 3. Use KVM cable sets (as described in the Cables section of the KH0116’s User Manual), to connect any available CPU port on the Second Stage unit to the Keyboard, Video, and Mouse ports of the computers you are installing. 4.
  • Page 31 KA9120 KH0116 KH0116 2003-12-15...
  • Page 32: Daisy Chaining Plus Cascading Expansion

    Daisy Chaining Plus Cascading Expansion KM0432 units can be daisy chained to other KM0432 units to produce extremely large KVM matrixes. Under Protocol Interface Expansion, up to 8 daisy chained 32-port KM0432s can have 8 CS-138As cascaded from each port, allowing up to 2,048 computers and 32 consoles in a full installation (8 x 32 x 32 x 8).
  • Page 33 KA9120 KA9120 2003-12-15...
  • Page 34: Physical Interface Expansion

    Physical Interface Expansion To set up a daisy chained/cascaded installation under Physical Interface Expansion, refer to the diagram below, and do the following: 1. Follow the cabling up procedures given in the Daisy Chaining sections. 2. Power up the daisy chained KM0432 Stations according to the sequence given in the Daisy Chaining section (p.
  • Page 35: Topology Considerations

    Topology Considerations The use of RJ-45 CPU connectors, combined with Auto Signal Compensation (ASC), allow signals to travel up to 500 feet (150 meters) and still maintain reliability and high video resolution. This allows the KM0432 installation to take advantage of the internal CAT 5e and CAT6 wiring built in to most modern commercial buildings.
  • Page 36: Powering Off And Restarting

    Powering Off and Restarting Powering off the KM0432 does not affect the computers attached to it. When you restart the KM0432, you will regain control immediately. To replace a KM0432, simply power it down; unplug the cables; plug them into the new unit;...
  • Page 37: Port Id Numbering

    Port ID Numbering Each CPU port on a KM0432 installation is assigned a unique Port ID. You can access and control any computer on the installation by specifying the Port ID of the port that it is connected to. Depending on where the computer is on the installation, its Port ID will either have two or three parts.
  • Page 38: User Management And Security

    Cascaded Physical Interface Installations: Under Physical Interface Expansion, KH0116s are cascaded down from the KM0432. Since the OSD protocols are different, there are separate OSDs for each. When you invoke the OSD (see p. x), the KM0432 OSD screen comes up first.
  • Page 39 The Administrator’s power is limited to only that segment of the installation that the KM0432 he is logged in on controls. He can assign and change passwords and access rights for all operators on his segment. Both Super Administrator and Administrator have full User rights. The four Users have no administrative rights.
  • Page 40 Notes: 2003-12-15...
  • Page 41: Osd Operation

    Chapter 3. OSD Operation OSD Overview The KM0432 On Screen Display (OSD) provides a visual, menu-driven, mouse enabled, interface that offers quick and convenient computer access and control, as well as efficient system administration including user management (access rights, passwords, etc.). Each OSD menu option activates a function that configures and controls the operation of the KVM installation.
  • Page 42 S U P E R A D M I N I S T R A T O R S N : 0 2 / 0 8 LIST:ALL NAME ATEN INTL.CO. 1 ATEN INTL.CO. 2 ATEN INTL.CO. 3 FAX SERVER 1...
  • Page 43: Osd Main Screen Headings

    OSD Main Screen Headings Heading Explanation This field shows the Station Number that the currently selected port is connected to. The first number is the Station’s position in the chain; the second number shows the total number of stations in the chain. This column lists the Port Numbers for all the CPU ports on the installation.
  • Page 44: Osd Functions

    OSD Functions OSD functions configure and control the OSD. Examples of what can be accomplished with the OSD include: rapidly switching to any port; auto scanning specifically selected ports; limiting the list of ports you wish to view; designating a port as a Quick View Port; managing port names; user management, system administration, and making OSD setting adjustments.
  • Page 45: F2 List

    F2 LIST: Many of the OSD functions only operate on the computers that are currently displayed (listed) on the Main Screen. This function lets you broaden or narrow the scope of which ports the OSD lists on the Main Screen. The submenu choices and their meanings are given in the table below: Choice Meaning...
  • Page 46: F3 Set

    F3 SET: This function allows each operator to set up his own working environment. A separate profile for each is stored by the OSD and is activated according to the Username that was provided during Login. To change a setting: 1.
  • Page 47 (F3 SET: continued) Setting Function PORT ID Determines how long a Port ID displays on the monitor after a port DISPLAY change has taken place. The choices are: User Defined - which DURATION lets you select the amount of time (from 1 - 255 sec.); and Always On - which displays the Port ID at all times.
  • Page 48: F4 Adm

    F4 ADM: F4 is a Super Administrator and Administrator only function. It allows them to configure and control the overall operation of the OSD. To change a setting Double Click it; or use the Up and Down Arrow Keys to move the highlight bar to it then press [Enter].
  • Page 49 (F4 ADM: continued) Setting Function EDIT PORT To help remember which computer is attached to a particular port, NAMES every port can be given a name. This function allows the Administrator to create, modify, or delete port names. To Edit a port name: 1.
  • Page 50 (F4 ADM: continued) Setting Function SET QUICK This function lets the Administrator select which Ports to include as VIEW PORTS Quick View ports. w To select/deselect a port as a Quick View Port, Double Click the port you want, or use the Navigation Keys to move the highlight bar to it, then press [Enter].
  • Page 51 (F4 ADM: continued) Setting Function SET KEYBOARD This function allows the Administrator to define the keyboard language LANGUAGE layout for each port. To assign a keyboard language, select the target port; then press the [Spacebar] to cycle through the choices: US English;...
  • Page 52: F5 Skp

    F5 SKP: This function enables you to easily skip backward or forward - switching the console focus from the currently active computer port to the previous or next available one. w The selection of computers to be available for Skip Mode switching is made with the Scan/Skip Mode setting under the F3 SET function (see p.
  • Page 53: F6 Brc

    F6 BRC: F6 is a Super Administrator or Administrator only function. Clicking the F6 field, or pressing [F6], invokes Broadcast (BRC) Mode. When this function is in effect, commands sent from the console are broadcast to to all available computers on the installation. This function is particularly useful for operations that need to be performed on multiple computers, such as performing a system wide shutdown, installing or upgrading software, etc.
  • Page 54: F7 Scan

    F7 SCAN: This function allows you to automatically switch among the available computers at regular intervals so that you can monitor their activity without having to take the trouble of switching yourself. w The selection of computers to be included for Auto Scanning is made with the Scan/Skip Mode setting under the F3 SET function (see p.
  • Page 55: F8 Lout

    F8 LOUT: LOUT (Log Out) logs you out of OSD control of the computers, and blanks the Console screen. This is different from simply pressing [Esc] to deactivate the OSD when you are at the Main Screen. With this function you must log in all over again to regain access to the OSD, whereas with [Esc], all you have to do to reenter the OSD is tap the OSD Hotkey.
  • Page 56: Cascaded Osd Operation

    Cascaded OSD Operation Under Protocol Interface Cascading (see p. 19), the OSDs of the cascaded switches are all seamlessly integrated into the KM0432’s OSD so that all ports can be accessed from there. Under Physical Interface Cascading (see p. 21), however, there are two separate OSDs: one for the KM0432, and one for the cascaded switch.
  • Page 57: Hotkey Operation

    Chapter 4. Hotkey Operation Hotkey Port Control Hotkey Port Control allows you to provide KVM focus to a particular computer directly from the keyboard. Note: Hotkeys work best in single stage and basic cascaded or daisy chained installations. For complicated daisy chain+cascaded installations, it is simpler, more convenient, and more efficient to use the OSD.
  • Page 58: Selecting The Active Port

    When HKM is active: M The Caps Lock, and Scroll Lock LEDs flash in succession to indicate so. They stop flashing and revert to normal status when you exit HKM. M A Command Line appears at the bottom of the monitor screen. The command line prompt is the word Hotkey: in white text on a blue background.
  • Page 59: Auto Scanning

    Auto Scanning Auto Scan switches among all the CPU Ports that are accessible to the current Operator at regular intervals (see Scan/Skip Mode, p. 39, for information regarding accessible ports). This function is convenient for automatically monitoring the activity of the computers on the installation. Setting the Scan Interval: The amount of time Auto Scan dwells on each port is set with the Scan Duration setting of the OSD F3 SET function (see p.
  • Page 60 Invoking Auto Scan: To start Auto Scanning, key in the following Hotkey combination: 1. Invoke HKM (see p. 49). 2. Press [A]. After you press A, you automatically exit HKM, and enter Auto Scan Mode, and Auto Scanning begins. M While you are in Auto Scan Mode, you can pause the scanning in order to keep the focus on a particular computer either by pressing P or with a Left Click of the mouse.
  • Page 61: Skip Mode

    Skip Mode This feature allows you to switch between computers in order to monitor them manually. In contrast to Auto Scanning, which automatically switches after a fixed interval, Skip Mode lets you dwell on a particular port for as long or as little as you like.
  • Page 62: Hotkey Beeper Control

    Hotkey Beeper Control The Beeper (see Activate Beeper, p. 41) can be Hotkey toggled On and Off. To toggle the Beeper, key in the following Hotkey combination: 1. Invoke HKM (see p. 49). 2. Press [B] After you press B, the Beeper toggles On or Off. The Command Line displays Beeper On or Beeper Off for one second;...
  • Page 63: Multiplatform Support

    Chapter 5. Multiplatform Support The KM0432 provides the utmost in flexibility for your installation by offering multiplatform support. Through the use of Console Modules and KVM Adapter Cables, PS/2 and USB interfaces can be mixed and matched at the console side, and PS/2, USB and Sun interfaces can be mixed and matched at the computer side.
  • Page 64: Sun Keyboard Emulation

    Sun Keyboard Emulation PC Keyboard Sun Keyboard [Ctrl] [T] Stop [Ctrl] [F2] Again [Ctrl] [F3] Props [Ctrl] [F4] Undo [Ctrl] [F5] Front [Ctrl] [F6] Copy [Ctrl] [F7] Open [Ctrl] [F8] Paste [Ctrl] [F9] Find [Ctrl] [F10] [Ctrl] [1] [Ctrl] [2] [Ctrl] [3] [Ctrl] [4] [Ctrl] [H]...
  • Page 65: Mac Keyboard Emulation

    Mac Keyboard Emulation PC Keyboard Mac Keyboard [Shift] Shift [Ctrl] Ctrl [Win] [Alt] L Alt/Option [Prt_Sc] [Scroll Lock] [Desktop Menu] [Enter] Return [Back Space] Delete [Ins] Help [Ctrl] [Desktop Menu] Note: When using key combinatons, press and release the first key (Ctrl or Alt), then press and release the activation key.
  • Page 66 Notes: 2003-12-15...
  • Page 67: The Firmware Upgrade Utility

    Chapter 6. The Firmware Upgrade Utility Introduction Purpose The purpose of the Windows-based Firmware Upgrade Utility (FWUpgrade.exe) is to provide an automated process for make upgrading the KVM switch’s firmware as smooth and painless as possible. The program comes as part of a Firmware Upgrade Package that is specific for each device.
  • Page 68: Before You Begin

    Before You Begin To prepare for the firmware upgrade, do the following: 1. From a computer that is not part of your KVM installation go to our Internet support site and choose the model name that relates to your device to get a list of available Firmware Upgrade Packages.
  • Page 69: Performing The Upgrade

    Performing the Upgrade Starting the Upgrade To upgrade your firmware: 1. Run the downloaded Firmware Upgrade Package file - either by double clicking the file icon, or by opening a command line and keying in the full path to it. The Firmware Upgrade Utility Welcome screen appears: 2.
  • Page 70 3. Click Next to continue. The Firmware Upgrade Utility main screen appears: The Utility inspects your installation. The devices capable of being upgraded by the package are listed in the Device List panel. Note: 1. Although only one device type is shown in the list (KA9220, for example), all units of that type receive the upgraded.
  • Page 71 4. When the list is complete, click Next to start the upgrade. M If you enabled Check Firmware Upgrade, the Utility compares the device’s firmware level with that of the upgrade files. If it finds that the device’s version is higher, it brings up a dialog box informing you of the situation and gives you the option to Continue or Cancel.
  • Page 72: Upgrade Failure

    M As each device update completes, its status is reported in the Status Messages panel. M When a device group upgrade is successful, the background behind the device group name changes to pink to indicate so; if a member of a device group fails to upgrade successfully, the background behind the device group name changes to red to indicate that there was an upgrade failure in the group.
  • Page 73: Appendix

    65 - 96 97 -128 129 - 160 161 - 192 193- 224 225 - 256 KM0432 Cascade to ATEN CS-138A KVMs Computers KVMs Computers KVMs Computers KVMs Computers 32 - 39 88 - 95 144 - 151 200 - 207...
  • Page 74: Osd Factory Default Settings

    OSD Factory Default Settings The factory default settings are as follows: Setting Default OSD Hotkey [Scroll Lock] [Scroll Lock] Port ID Display Position Upper Left Corner Port ID Display Duration 3 Seconds Port ID Display Mode The Port Number plus the Port Name Scan Duration 5 Seconds Scan/Skip Mode...
  • Page 75: Clear Login Information

    Clear Login Information If you are unable to perform an Administrator login (because the Username and Password information has become corrupted, or you have forgotten it, for example), you can clear the login information with the following procedure: 1. Power off the switch and remove the top cover of the Switch module case. 2.
  • Page 76: Specifications

    Specifications KM0432 Function Specification Computer Direct Connections 256 (via 8 level daisy chain) 256 (via 2 level cascade) 2048 (via 8 level daisy chain + 2 level cascade) Console Connections 4 Direct; 32 Max. (via 8 level daisy chain) Port Selection OSD (On Screen Display);...
  • Page 77: Kvm Adapter Cables

    Console Modules Function KA9220 KA9270 Connectors Console KB 1 x mini-DIN-6 F 1 x USB Type A Console Mouse 1 x mini-DIN-6 F 1 x USB Type A Console Monitor 1 x HDB-15 F Link to KM0432 1 x RJ-45 F Power 1 x DC 5V LEDs...
  • Page 78: Limited Warranty

    Troubleshooting Symptom Possible Cause Action Operator can only The cascaded KVM’s There is only one display channel for access one port on a display channel is all the ports on a cascaded KVM cascaded KVM. being occupied by a switch. The previous opeator’s access Cannot switch to any previous user.
  • Page 79: Console Modules

    Index Activate Beeper F1 GOTO 36 ADM 40 F2 LIST 37 Administrator functions 40 F3 SET Advanced Firmware Upgrade F4 ADM Auto Scanning 46, 51 F5 SKP Invoking Auto Scan 52 F6 BRC Pausing Auto Scan 52 F7 SCAN 46 Scan Duration 39 F8 LOUT 47 Setting the Scan Interval...
  • Page 80: Troubleshooting

    KM0432 User Guide Daisy Chaining Plus Cascading Display Mode 39 Expansion 24 Display Position Multilevel Numbering 29 Invoking Hotkey Mode Port Names Powering Off and Restarting 27 Protocol Interface Expansion 24 Keyboard Emulation Q - R Mac 57 Sun 56 Quick View Ports 42 KM0432 Restore Default Values 41...

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