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Q: Why can't I connect to a console using the terminal emulation software included with my
Microsoft Windows operating system?
A: The version of HyperTerminal included with Windows does not provide many functions
required during console redirection. Either upgrade to HyperTerminal Private Edition 6.1 or later,
or select any other terminal emulation software that supports VT100 or ANSI emulation mode.
Q: I performed a Reboot and Activate Console Redirection command using SOL Proxy, but the
option to press <F2> to enter the BIOS setup never appeared.
A: When the network switch has spanning-tree enabled, it takes about 30-40 seconds for the
spanning-tree check to make sure there are no loops in the network. During this time, packet
forwarding by the switch is blocked. Therefore, the software cannot communicate with the BMC
until the spanning tree check is complete.
Disable spanning-tree on the network switch and try performing a Reboot and Activate Console
Redirection command using SOL Proxy again. You should now be able to enter BIOS setup by
pressing <F2>.
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Known Issues and Frequently Asked Questions
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