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Solutions to Common Problems
33
Before you call°°o
If you experience
a problem
with your refrigerator
or notice a product
behavior
or condition
that you do not
understand,
you can usually avoid a call to your service
representative
by referring
to this section
for an answer.
Beginning
with the following
table, this information
includes
common
problems,
causes,
and suggested
solutions.
Automatic ice/Flaker
Problem
Ice makeris notmaking
anyice.
Ice makerisnotmaking
enoughice.
Cause
• Ice maker setting is Off.
,, Water supply is not connected to refrigerator.
,, Householdwater line valve is not open.
,, Valve on cold water pipe is clogged or
restricted by foreign material. If valve is of
the self-piercing type, it may not havecreated
a sufficiently sized hole in tube for water to
pass throug h.
• Checkto see if the water dispenser is
dispensing water.
,, Water filter is not completely seated.
• Ice maker is producing less icethan you
expect.
,, Householdwater line valve is not completely
open.
• Checkto see if water dispenser is dispensing
slower than normal.
Correction
,, Turn on ice maker.
,, Connect water supply (see Installation Instructions).
• Turn on household water line valve.
, Turn off household water linevalve. Removevalve.
Ensurethat valveis not a self-piercing valve. Clean
valve. Replacevalve if necessary.
,, If not, the ice & water filter cartridge is clogged or
restricted, and must be replaced.
,, Pushfirmly until the water filter snaps into place (you
should hear t_vo(2) clicks).
• Ice makershould produce approximately 10 pounds of
iceevery 24 hours.
,, Turn on household water line valve.
, If it is, replacethe ice & water fitter cartridge.
Ice hasbadodor and
,, Icehaspickedupodor or flavorfrom strong
,, Coverfoodstightly.Discard staleice.Ice maker wilt
taste,
foodstoredin refrigerator,
produce freshsupply.
,, Icenot usedfrequently enough.
,, Discard staleice,
Correction
iceDispenser
Problem
Dispenser will not
dispense ice.
Ice dispenser is jammed.
Cause
,, Water supply' is not connected.
Ice storage bin is empty,
,, Householdwater line valve is not open.
• FreshFood door is not closed.
• Ice dispensing paddle has beenheld in for
more than four to (4-5) minutes.
• Ice has melted andfrozen around auger due to
infrequent use, temperature fluctuations, and.i
or power outages.
,, Ice cubes are frozen together.
• Ice cubes are smaller than normal.
,, Connectwater supply (see ConnectingThe Water
Supply section).
• Ensureice maker is turned on. When the first supply
of ice is dropped into the bin, the dispenser should
operate.
• Openhousehold water line valve. Allow sufficient time
for the ice to be made.When ice is made,the dispenser
should operate.
,, EnsureFreshFooddoor is closed. (See Problem
Section, Opening/Closingof Doors/Drawers)
• Motor is overloaded. Motor overload protector will reset
inapproximately three (3) minutes. Ice can then be
dispensed.
,, Removeice bin, thaw, and empty the contents. Clean
bin, wipe dry, and replace in proper position. When new
ice is made, dispenser should operate.
• Usethe dispenser often so that cubesdo not freeze
together.
,, The ice & water filter cartridge could be clogged.
Replacethe filter cartridge. Dispensing system operates
best at 30-100 psi water pressure.Well water pressures
should fall within this range.
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