Problems With The Printer - Xerox 6000V_B User Manual

Troubleshooting

Problems with the Printer

If you encounter a problem with your printer, use the following table to troubleshoot and fix the
problem. For additional troubleshooting information, see
WARNING:
instructed in the manual. A high-voltage component can cause electric shock. Do not
try to alter the printer configuration or modify any parts. An unauthorized
modification can cause smoke or fire.
CAUTION:
hardware is not correctly set for the network environment you are using.
Symptom
No power.
Cannot print.
40 Phaser 6000/6010 Color Printer
User Guide
Never open or remove printer covers that are secured with screws unless
Probable causes of trouble are that the printer, computer, server, or other
Reason/Solution
Is the power to the printer turned off?
Press the power button to the On position to turn on the power.
Is the power cord disconnected or not securely connected?
Turn off the power to the printer and then connect the power cord to the
power outlet again. Then turn on the power to the printer.
Is the power cord connected to a power outlet with the correct voltage?
Connect the printer exclusively to a power outlet with a suitable voltage
and current rating. For details, see
Is the printer connected to an uninterruptible power supply?
Turn off the power to the printer and then connect the power cord to a
suitable power outlet.
Is the printer connected to a power strip shared with other high-power
devices?
Connect the printer to a power strip that is not shared with other
high-power devices.
Turn off the printer, then turn it on to reset it.
Phaser
6010 printer only: Is there a message displayed on the control
panel?
Read the message and follow the instructions to correct the problem.
Troubleshooting Overview
Electrical Specifications
on page 32.
on page 67.