Problems With The Printer - Xerox Phaser 6180 User Manual

Problems With the Printer

If you encounter a problem with your printer, use the following table to troubleshoot and fix
the problem. For additional troubleshooting information, see
Warning:
Never open or remove printer covers that are secured with screws unless
specifically instructed in the manual. A high voltage component can cause electric shock. Do
not try to alter the printer configuration, or modify any parts. An unauthorized modification
can cause smoke or fire.
Caution:
Probable causes of trouble are that the printer, computer, server or other hardware is
not correctly set for the network environment you are using, or a printer restriction has been
exceeded.
Symptom
No power
Cannot print
Reason/Action
Is the power to the printer turned off?
Press the power button to the On position to turn on the power.
Is the power cord disconnected or not securely connected?
Turn off the power to the printer, and connect the power cord to the power
outlet again. Then, turn on the power to the printer.
Is the power cord connected to a power outlet with the correct voltage?
Connect the printer exclusively to a power outlet with a suitable voltage
and current rating.
Is the printer connected to an uninterruptable power supply?
Turn off the power to the printer, and connect the power cord to a suitable
power outlet.
Is the printer connected to a power strip shared with other high-power
devices?
Connect the printer to a power strip that is not shared with other
high-power devices.
Is the light of the Ready indicator off?
If so, this printer is offline or in the menu setting mode. See
Components and Their Functions
Is there a message displayed on the control panel?
Follow the message to correct the problem. See
Messages on page 7-21.
Phaser® 6180 Color Laser Printer
7-17
Problems With the Printer
Getting Help on page 26.
Main
on page 2-2.
Control Panel Error