Alliance Laundry Systems HX Service Manual
Alliance Laundry Systems HX Service Manual

Alliance Laundry Systems HX Service Manual

Washer-extractor cabinet freestanding hx series; sx series; ux opl series
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Washer-Extractor
Cabinet Freestanding
HX, SX and UX OPL Models
Refer to Page 8 for Model Numbers
CFS462N
Part No. 9001900
www.comlaundry.com
December 2005

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Summary of Contents for Alliance Laundry Systems HX

  • Page 1 Washer-Extractor Cabinet Freestanding HX, SX and UX OPL Models Refer to Page 8 for Model Numbers CFS462N Part No. 9001900 www.comlaundry.com December 2005...
  • Page 3: Table Of Contents

    All rights reserved. No part of the contents of this book may be reproduced or transmitted in any form or by any means without the expressed written consent of the publisher. 9001900 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT Section 4 – Service Procedures 19. Top Cover Removal and Replacement ...65 20.
  • Page 4 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 9001900...
  • Page 5: Section 1 Safety Information

    • Whenever ground wires are removed during servicing, these ground wires must be reconnected to ensure that the product is properly grounded and to reduce the risk of fire, electric shock, serious injury or death. 9001900 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT Section 1 WARNING W006R2...
  • Page 6: Important Safety Instructions

    This will release any accumulated hydrogen gas. The gas is flammable. Do not smoke or use an open flame during this time. © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT WARNING WARNING...
  • Page 7 Any problems or conditions not understood should be reported to the dealer, distributor, service agent or the manufacturer. 9001900 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT Section 1 Safety Information...
  • Page 8: Locating An Authorized Servicer

    Section 1 Safety Information Locating an Authorized Servicer Alliance Laundry Systems is not responsible for personal injury or property damage resulting from improper service. Review all service information before beginning repairs. Warranty service must be performed by an authorized technician, using authorized factory parts. If service is required after the warranty expires, Alliance Laundry Systems also recommends contacting an authorized technician and using authorized factory parts.
  • Page 9: Section 2 Introduction

    Alliance Laundry Systems at (920) 748-3950 for the name of the nearest authorized parts distributor. For technical assistance, call (920) 748-3121. 9001900 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...
  • Page 10: Model Identification

    HX35PVQU6 SX18PVXM6 HX35PVXM6 SX18PVXU6 HX35PVXU6 SX25PVQM6 HX55PVNU6 SX25PVQU6 HX55PVQU6 SX25PVXM6 HX55PVXU6 SX25PVXU6 HX75PVNU6 SX35PVQM6 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT SX35PVQU6 UX18PVPA6 SX35PVXM6 UX18PVPU6 SX35PVXU6 UX18PVQA6 SX55PVNU6 UX18PVQM6 SX55PVQU6 UX18PVQU6 SX55PVXU6 UX18PVXA6 SX75PVNU6 UX18PVXM6...
  • Page 11: Section 3 Troubleshooting

    • Never start the washer-extractor with any guards/panels removed. • Whenever ground wires are removed during servicing, these ground wires must be reconnected to ensure that the washer-extractor is properly grounded. W461R1 9001900 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...
  • Page 12: Control Has No Visible Display (P And N-Voltage Models)

    Section 3 Troubleshooting 1. WE-8 CONTROL HAS NO VISIBLE DISPLAY (P AND N-VOLTAGE MODELS) Replace the 125 mA fuse. © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT The WE-8 control has no visible display. the main...
  • Page 13 Section 3 Troubleshooting Please refer to the following 2 pages for wiring diagram information. 9001900 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...
  • Page 14 Section 3 Troubleshooting WE-8 Control Has No Visible Display (P and N-Voltage Models) (Sheet 1 of 2) NOTE: Refer to the wiring diagram supplied with your machine. © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 9001900...
  • Page 15 Section 3 Troubleshooting WE-8 Control Has No Visible Display (P and N-Voltage Models) (Sheet 2 of 2) CFD3S 063787600D 9001900 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...
  • Page 16: Control Has No Visible Display (Q And X-Voltage Models)

    Section 3 Troubleshooting 2. WE-8 CONTROL HAS NO VISIBLE DISPLAY (Q AND X-VOLTAGE MODELS) Replace the 125 mA fuse. © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT The WE-8 control has no visible display. the main...
  • Page 17 Section 3 Troubleshooting Please refer to the following 2 pages for wiring diagram information. 9001900 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...
  • Page 18 Section 3 Troubleshooting WE-8 Control Has No Visible Display (Q and X-Voltage Models) (Sheet 1 of 2) NOTE: Refer to the wiring diagram supplied with your machine. © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 9001900...
  • Page 19 Section 3 Troubleshooting WE-8 Control Has No Visible Display (Q and X-Voltage Models) (Sheet 2 of 2) 3.15 A CFD5S 9001900 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...
  • Page 20: No Fill Analysis

    If a repair kit isn’t available, replace the entire valve. © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT there water coming in through the water supply...
  • Page 21 Section 3 Troubleshooting Please refer to the following 2 pages for wiring diagram information. 9001900 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...
  • Page 22 Section 3 Troubleshooting No Fill Analysis (Sheet 1 of 2) NOTE: Refer to the wiring diagram supplied with your machine. © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 9001900...
  • Page 23 No Fill Analysis (Sheet 2 of 2) 1 Hot Fill 1 Cold Fill 1 Hot Fill 1 Cold Fill X18 - 75 X18 - 75 X100 - 135 X100 - 135 CFD19S 9001900 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...
  • Page 24: Water Runs Continuously Into The Washer-Extractor

    Once the valve has been identified, proceed as follows: Repair or replace the main board (water) harness as needed. © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT Turn the main power to the machine off. Does the water...
  • Page 25 Section 3 Troubleshooting Please refer to the following 2 pages for wiring diagram information. 9001900 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...
  • Page 26 Section 3 Troubleshooting Water Runs Continuously into the Washer-Extractor (Sheet 1 of 2) NOTE: Refer to the wiring diagram supplied with your machine. © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 9001900...
  • Page 27 Section 3 Troubleshooting Water Runs Continuously into the Washer-Extractor (Sheet 2 of 2) CFD21S 9001900 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...
  • Page 28: Door Lock Switch Analysis: Display Shows "Door Error

    Section 3 Troubleshooting 5. DOOR LOCK SWITCH ANALYSIS: DISPLAY SHOWS “DOOR ERROR” © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT The display reads “door error”. Check the wiring from the door terminal on the main board to the molex plug...
  • Page 29 Section 3 Troubleshooting Please refer to the following 2 pages for wiring diagram information. 9001900 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...
  • Page 30 Section 3 Troubleshooting Door Lock Switch Analysis: Display Shows “Door Error” (Sheet 1 of 2) NOTE: Refer to the wiring diagram supplied with your machine. © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 9001900...
  • Page 31 Section 3 Troubleshooting Door Lock Switch Analysis: Display Shows “Door Error” (Sheet 2 of 2) CFD1994S UX75 9001900 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...
  • Page 32: Door Lock Switch Analysis: Display Reads "Please Close Door

    Replace the switch if it does not open and close properly. © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT the door Close the door. closed? Check...
  • Page 33 Section 3 Troubleshooting Please refer to the following 2 pages for wiring diagram information. 9001900 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...
  • Page 34 Section 3 Troubleshooting Door Lock Switch Analysis: Display Reads “Please Close Door” (Sheet 1 of 2) NOTE: Refer to the wiring diagram supplied with your machine. © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 9001900...
  • Page 35 Section 3 Troubleshooting Door Lock Switch Analysis: Display Reads “Please Close Door” (Sheet 2 of 2) CFD1996S UX75 9001900 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...
  • Page 36: Door Lock Switch Analysis: "Door Won't Unlock

    Repair/replace the wiring as needed. © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT The display reads “Please Open the Door”, but the door can't be opened. Check the black and white wires...
  • Page 37 Section 3 Troubleshooting Please refer to the following 2 pages for wiring diagram information. 9001900 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...
  • Page 38 Section 3 Troubleshooting Door Lock Switch Analysis: “Door Won’t Unlock” (Sheet 1 of 2) NOTE: Refer to the wiring diagram supplied with your machine. © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 9001900...
  • Page 39 Section 3 Troubleshooting Door Lock Switch Analysis: “Door Won’t Unlock” (Sheet 2 of 2) CFD1998S UX75 9001900 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...
  • Page 40: No Output Voltage To Components

    Door Latch Switch Orange/White wire to White/Brown wire Door Lock Switch Door Solenoid Tilt Tilt Soap © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT Is there voltage (refer to Figure 1) on the main board terminals that the wires going to the...
  • Page 41 Section 3 Troubleshooting Please refer to the following 2 pages for wiring diagram information. 9001900 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...
  • Page 42 Section 3 Troubleshooting No Output Voltage to Components (Sheet 1 of 2) NOTE: Refer to the wiring diagram supplied with your machine. © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 9001900...
  • Page 43 No Output Voltage to Components (Sheet 2 of 2) 9001900 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT Section 3 Troubleshooting CFD2001S UX75...
  • Page 44: No Motor Operation With No Ac Drive Fault

    Reverse Rotation: From str to ground Refer to the "No Motor Operation (With AC Drive Fault)" flowchart. © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT The motor does not operate and there are no apparent AC drive faults present.
  • Page 45 Section 3 Troubleshooting Please refer to the following 2 pages for wiring diagram information. 9001900 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...
  • Page 46 Section 3 Troubleshooting No Motor Operation With No AC Drive Fault (Sheet 1 of 2) NOTE: Refer to the wiring diagram supplied with your machine. © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 9001900...
  • Page 47 Section 3 Troubleshooting No Motor Operation With No AC Drive Fault (Sheet 2 of 2) CFD2003S UX75 9001900 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...
  • Page 48: No Motor Operation With Ac Drive Fault

    10. NO MOTOR OPERATION WITH AC DRIVE FAULT Symptom: The Motor Is Not Running And There Is An Apparent AC Drive Fault Present. © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT Install a parameter unit and find the AC drive fault present.
  • Page 49 If the cooling fin overheats, the overheat sensor is actuated to stop the inverter output. 9001900 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT No Motor Operation With AC Drive Fault Section 3 Troubleshooting Check point Corrective action •...
  • Page 50 CPU error This function stops the inverter output if a communication error occurs in the built-in CPU. (400V class only) © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT Check point Corrective action Check for improper • Change the inverter.
  • Page 51 • You attempted to set any parameter value while parameter write is being inhibited in Pr. 77 "parameter write inhibit selection". 9001900 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT Check point • Check the wiring (Check the motor for a fault.)
  • Page 52: The Motor Is Running, But At An Abnormal Speed

    NOTE: Contact the factory with your washer-extractor’s model and serial number to obtain the proper AC drive illustration. © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT Calibration of the Machine The _x__PV should reflect the size selected in earlier steps.
  • Page 53: No Spin

    Check the balance switch and its wiring located under the machine's top cover. 9001900 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT Is an AC drive fault present? Refer to the “ no motor operation (with AC drive fault) ”...
  • Page 54: Machine Did Not Fill Alarm Analysis

    Replace the water valve wiring harness. © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT Is there water coming in through the water supply lines? there voltage (220 Volts) at the...
  • Page 55 Section 3 Troubleshooting Please refer to the following 2 pages for wiring diagram information. 9001900 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...
  • Page 56 Section 3 Troubleshooting Machine Did Not Fill Alarm Analysis (Sheet 1 of 2) NOTE: Refer to the wiring diagram supplied with your machine. © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 9001900...
  • Page 57 Section 3 Troubleshooting Machine Did Not Fill Alarm Analysis (Sheet 2 of 2) CFD1990S 063787600D 9001900 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...
  • Page 58: Empty Alarm Analysis

    Replace the drain harness. © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT Check the drain valve and drain plumbing for blockage. there voltage Replace the main board.
  • Page 59 Section 3 Troubleshooting Please refer to the following 2 pages for wiring diagram information. 9001900 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...
  • Page 60 Section 3 Troubleshooting Empty Alarm Analysis (Sheet 1 of 2) NOTE: Refer to the wiring diagram supplied with your machine. © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 9001900...
  • Page 61 Section 3 Troubleshooting Empty Alarm Analysis (Sheet 2 of 2) CFD1992S 063787600D 9001900 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT...
  • Page 62: Automatic Supply Dispenser Analysis

    Activates supply relay 6. Visibly inspect the relay to see if it is closing and check for voltage. © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT Min:sec Step...
  • Page 63 * L1 (110 VAC) wire or terminal for remote liquid supply connection. ** L2 common wire (110 VAC) or terminal for remote liquid supply connection. 9001900 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT Supply Supply...
  • Page 64: No Keypad Board Functions

    “NO OUTPUT VOLTAGE TO COMPONENTS” flowchart, step 1. © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT Replace the keypad board. If the problem persists, contact Alliance Laundry Systems’ customer service department.
  • Page 65: Excessive Cycle Time

    “S03 CXX 0:00:45” “SUPPLY2” is programmed for 45 seconds, the two steps can be accomplished together at the same time, saving 45 seconds. Refer to the “Programming Multiple Supply Steps” section of your washer-extractor’s programming manual. 9001900 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT Section 3 Troubleshooting...
  • Page 66: Excessive Vibration And/Or Noise During Spin

    (2) Lift up on the basket at the front of the tub. Check for any up and down play that would indicate bearing wear. (3) Replace the bearings as needed. © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT 9001900...
  • Page 67: Section 4 Service Procedures

    Using a 10 mm socket wrench, replace the screws that attach the top cover to the machine. Figure 3 9001900 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT Section 4 WARNING 20. KEYPAD REMOVAL AND INSTALLATION Refer to Figure 4.
  • Page 68: Computer Board Removal And Installation

    Insert the key into the keymode switch and turn the switch to “Run.” j. Run the machine through Test Cycle 39 to test the computer board’s function. Refer to Table 1. © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT WARNING Computer Board Figure 5...
  • Page 69 The machine should drain within 1 minute and, when it does, a buzzer will sound. 9001900 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT Cycle 39 — Test Program Step Definition Refer to the “Machine Did Not Fill Alarm Analysis”...
  • Page 70 1:00 The machine should drain within 1 minute and, when it does, a buzzer will sound. © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT Cycle 39 — Test Program (continued) Step Definition capacity models: 800 RPM’s models: 1000 RPM’s...
  • Page 71: Keymode Switch Removal And Installation

    Reconnect the wires to the keymode switch. d. Replace the top cover. Refer to Paragraph 19. e. Turn on power to the machine. 9001900 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT WARNING Keymode Base...
  • Page 72: Ac Drive Switch Removal And Installation

    Table 1. Check steps 28 through 31 for the following basket RPM’s. NOTE: To check the RPM’s, press the “Display Temp” keypad. © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT WARNING 18, 25, 35, 55 and 75-Pound Capacity Machines •...
  • Page 73: Rear Panel Removal And Replacement

    Position the rear panel on the machine. b. Replace the screws that attach the rear panel to the machine. Figure 8 9001900 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT WARNING 25. SIDE PANEL REMOVAL AND INSTALLATION Refer to Figure 9.
  • Page 74: Drive Belt Removal And Replacement

    Remove the belt from the motor and basket pulleys. Motor Mounting Plate Bolt Figure 10 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT WARNING REPLACEMENT a. Install the belt onto the motor and basket pulleys.
  • Page 75: Water Valve Removal And Replacement

    Remove the screws that attach the water valve to the upper rear panel. g. Remove the water valve. 9001900 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT WARNING REPLACEMENT a. Position the water valve on the upper rear b.
  • Page 76: Drain Valve

    Turn power off to the machine. b. Remove the door glass (with the door gasket attached) from the door. c. Remove the door gasket from the door glass. © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT WARNING Figure 13 Figure 14 REPLACEMENT a.
  • Page 77: Motor Removal And Replacement (18, 25, 35, 55 And 75-Pound Capacity Models)

    Reinstall the motor belt tensioner bolts. e. Reinstall the belt. f. Re-tension the belt. Refer to Paragraph 26. g. Replace the rear panel. Refer to Paragraph 24. 9001900 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT WARNING Motor Plate Motor...
  • Page 78 Remove the motor fan from the motor. i. Remove the motor from the motor plate. Motor Plate © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT WARNING j. Remove the motor from the machine. REPLACEMENT a. Connect the motor wiring.

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