Compaq N2400 - TaskSmart - 1 GB RAM Administration Manual
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Compaq N2400 - TaskSmart - 1 GB RAM Administration Manual

Compaq N2400 - TaskSmart - 1 GB RAM Administration Manual

Administration guide
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TaskSmart N2400
Administration Guide
Second Edition (January 2001)
Part Number 177675-002
Compaq Computer Corporation

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Summary of Contents for Compaq N2400 - TaskSmart - 1 GB RAM

  • Page 1 TaskSmart N2400 Administration Guide Second Edition (January 2001) Part Number 177675-002 Compaq Computer Corporation...
  • Page 2 ROMPaq Registered in U.S. Patent and Trademark Office. TaskSmart, CarePaq, and Tru64 are trademarks of Compaq Information Technologies Group, L.P. in the United States and other countries. Microsoft, MS-DOS, Windows, and Windows NT are trademarks of Microsoft Corporation in the United States and other countries.

  • Page 3: Table Of Contents

    Text Conventions......................ix Symbols in Text......................x Symbols on Equipment....................x Important Safety Information ................xi Rack Stability ......................xii Getting Help ......................xii Compaq Technical Support ................xii Compaq Website....................xiii Compaq Authorized Reseller................xiii Chapter 1 Initialization Overview ......................... 1-1 Preinitialization: Before You Begin................. 1-2 Verify That Hardware Installation Is Complete..........
  • Page 4 Compaq TaskSmart N2400 Administration Guide Chapter 2 Administrative Procedures Managing Your TaskSmart N2400 Appliance............2-1 Microsoft Management Console............... 2-3 Command Prompt ..................... 2-7 LogOff ......................2-8 Restart ....................... 2-8 Shutdown ......................2-9 Enable Drive A: Boot..................2-9 Readme and Product Information ..............2-9 ? (Help) ......................
  • Page 5 Telnet Server ....................5-2 Remote Shell Daemon ..................5-3 Remote Insight Lights-Out Edition Board............5-4 Web User Interface................... 5-8 Compaq Insight Manager ................. 5-9 Enterprise Management Applications............. 5-12 Installing the Management Software—On the Client Machine...... 5-15 Chapter 6 Advanced Administrative Procedures Storage Management ....................
  • Page 6 Compromised Fault Tolerance................ 6-33 Moving Arrays ....................... 6-34 Capacity Expansion....................6-35 Ethernet Teaming Features and Procedures ............6-37 Compaq Network Teaming and Configuration Utility ........6-37 NIC Teaming Troubleshooting ............... 6-56 Using Uninterruptible Power Supplies..............6-58 Password Synchronization ..................6-59 Implementation ....................

  • Page 7: Troubleshooting

    Predictive Failure Alert ..................C-6 SCSI Device Problems ....................C-8 TaskSmart N2400 Server Troubleshooting..............C-8 Software and Firmware Diagnostic Tools ...............C-9 Default Configuration..................C-10 Running Compaq Utilities ................C-12 Diagnostics Software..................C-14 Array Diagnostic Utility .................C-18 Integrated Management Log................C-19 Rapid Error Recovery..................C-21 Automatic Server Recovery-2 ................C-22 ROMPaq Error Recovery Options..............C-29...
  • Page 8 Compaq TaskSmart N2400 Administration Guide Appendix D Regulatory Compliance Notices Regulatory Compliance Identification Numbers............. D-1 Federal Communications Commission Notice............D-1 Class A Equipment ..................D-2 Class B Equipment................... D-2 Modifications ....................D-3 Cables ......................D-3 Canadian Notice (Avis Canadien)................D-4 Class A Equipment ..................

  • Page 9: About This Guide

    About This Guide This guide is designed to be used as a reference for installation, operation, troubleshooting, and future upgrades for the Compaq TaskSmart™ N2400 appliance. Text Conventions This document uses the following conventions to distinguish elements of text: Keys Keys appear in boldface.

  • Page 10: Symbols In Text

    Compaq TaskSmart N2400 Administration Guide Symbols in Text These symbols may be found in the text of this guide. They have the following meanings. WARNING: Text set off in this manner indicates that failure to follow directions in the warning could result in bodily harm or loss of life.

  • Page 11: Important Safety Information

    About This Guide xi This symbol on an RJ-45 receptacle indicates a network interface connection. WARNING: To reduce the risk of electric shock, fire, or damage to the equipment, do not plug telephone or telecommunications connectors into this receptacle. This symbol indicates the presence of a hot surface or hot component. If this surface is contacted, the potential for injury exists.

  • Page 12: Rack Stability

    In North America, call the Compaq Technical Support Phone Center at 1-800-OK-COMPAQ. This service is available 24 hours a day, 7 days a week. For continuous quality improvement, calls may be recorded or monitored.

  • Page 13: Compaq Website

    Operating system type and revision level Detailed, specific questions Compaq Website The Compaq website has information on this product as well as the latest drivers and flash ROM images. You can access the Compaq website by logging on to the Internet at http://www.compaq.com...

  • Page 14: Initialization

    Chapter Initialization The Compaq TaskSmart™ N2400 appliance can be used in many types of computing environments, from basic Microsoft Windows NT workgroups to complicated Windows NT/UNIX multiprotocol domains that rely on domain controllers and Network Information Service (NIS). This chapter provides information about how to initialize the TaskSmart N2400 appliance.

  • Page 15: Preinitialization: Before You Begin

    1-2 Compaq TaskSmart N2400 Administration Guide Preinitialization: Before You Begin Verify That Hardware Installation Is Complete Before beginning the installation process, verify that the server and storage enclosure are completely installed in the rack and that all cables and cords are connected.

  • Page 16: Collect Information For Initialization

    Initialization 1-3 Collect Information for Initialization Collect the general information required to initialize the server for both dynamic host configuration protocols (DHCP) and non-DHCP configurations. You will be asked for this information during initialization. Become familiar with this information before attempting to initialize and configure the server. Part A: To be completed for DHCP and non-DHCP configurations Server Host Name: Remote Insight Board...

  • Page 17: Task 1: Create The Configuration Data Diskette

    1-4 Compaq TaskSmart N2400 Administration Guide Task 1: Create the Configuration Data Diskette The TaskSmart N2400 appliance includes a Configuration Utility CD that can run on any Windows-based PC. The CD is designed to be graphical and easy-to-use, and to assist you in populating information necessary for initialization.
  • Page 18 Run on the Windows taskbar, and then type the following: {CD ROM drive}:\setup.exe. 5. Click N2400 in the Compaq Network Attached Storage Server section. 6. Follow the instructions on the screen to input the correct information. 7. Verify that your information is correct when the Configuration Review screen is displayed.

  • Page 19: Task 2: Remove The Front Bezel

    1-6 Compaq TaskSmart N2400 Administration Guide Task 2: Remove the Front Bezel Figure 1-3 illustrates removing the front bezel from the server: 1. Press the latches on both the left and right sides of the front bezel 2. Pull the front bezel out, and then upward from the front panel 3.

  • Page 20: Task 3: Insert The Configuration Data Diskette Into The Server

    Initialization 1-7 Task 3: Insert the Configuration Data Diskette into the Server Remove the STOP! sticker covering the power button on the front of the server. Insert the configuration data diskette into the diskette drive of the server, as shown in Figure 1-4. Figure 1-4.

  • Page 21: Task 4: Connect The Standard Ethernet Cables

    1-8 Compaq TaskSmart N2400 Administration Guide Task 4: Connect the Standard Ethernet Cables Connect the Ethernet cables to the respective Ethernet connectors in accordance with the information in the “Collect Information for Initialization” section earlier in this chapter. See Figure 1-5 and Table 1-1 for the locations of the Ethernet connectors on the server.

  • Page 22: Ethernet Network Connectors

    Initialization 1-9 Table 1-1 Ethernet Network Connectors Item Description NIC Ethernet port 4 (Eth 4) NIC Ethernet port 3 (Eth 3) NIC Ethernet port 2 (Eth 2) NIC Ethernet port 1 (Eth 1) Remote Insight Lights-Out Edition board Ethernet connector Ethernet connector (Eth 0) on system board Note: Connect a loopback cable to any of the server Ethernet ports (Eth 0 through Eth 4) that is not configured for use.

  • Page 23: Task 5: Power Up The Server

    1-10 Compaq TaskSmart N2400 Administration Guide Task 5: Power Up the Server The power button on the TaskSmart N2400 appliance is located on the front panel of the server, as shown in Figure 1-6. Figure 1-6. Powering up the server...

  • Page 24: Task 6: Monitor The Initialization Process

    Initialization 1-11 Task 6: Monitor the Initialization Process Once the TaskSmart N2400 appliance is powered up, it automatically completes the initialization process, utilizing the configuration information defined on the configuration data diskette. If the configuration data diskette is incomplete, or if it is not inserted prior to powering up the server, or if it is inserted at the wrong time, a warning screen is displayed.
  • Page 25 1-12 Compaq TaskSmart N2400 Administration Guide During the initialization process, the system automatically restarts once. Figure 1-8 shows the final screen, which indicates that setup is complete. CAUTION: To avoid damage to the system configuration, do not interrupt the initialization process once it has begun. The initialization process takes approximately 10 minutes to complete.

  • Page 26: Task 7: Complete The System Configuration

    Initialization 1-13 Task 7: Complete the System Configuration After the initialization process, the next task is to complete the system configuration. Several main configuration utilities specific to the TaskSmart N2400 appliance need adjustment to meet your requirements. Required Configuration for All Work Environments Basic configuration of the system date, time, and time zone are required for all work environments.

  • Page 27: Required Configuration By Work Environment

    1-14 Compaq TaskSmart N2400 Administration Guide Required Configuration by Work Environment Complete the following configuration tasks based on your specific work environment. Windows NT Workgroups and Domain Security Environments CIFS share configuration for Windows file access The Common Internet File System (CIFS) shares configuration controls what can connect to the shared drive, based on the user ID and group or groups.

  • Page 28: Optional Configuration Tasks

    Initialization 1-15 Network File System (NFS) share configuration for UNIX file access NFS is the sharing protocol for UNIX and Linux clients. NFS share permissions are independent of the CIFS share permissions. The configuration necessary for NFS sharing can be found in Chapter 4. Optional Configuration Tasks The following optional configuration tasks may be completed if default settings are inappropriate for your work environment:...
  • Page 29 1-16 Compaq TaskSmart N2400 Administration Guide Tape backup software installation and configuration Backup software is a necessary component for any work environment. For recommended best practices and suggested software, see Appendix A, “Backup Utility Management.” Password synchronization for UNIX and Windows NT in...

  • Page 30: Administrative Procedures

    Chapter Administrative Procedures The Compaq TaskSmart N2400 appliance is an engineered solution for file serving in multiprotocol environments. The TaskSmart N2400 console can be accessed remotely through the Remote Insight Lights-Out Edition board or directly using an installed keyboard, monitor, and mouse (KMM). This chapter discusses the administrative procedures for daily maintenance of your work environment.

  • Page 31: Command Prompt

    2-2 Compaq TaskSmart N2400 Administration Guide provide links to all major administrative tasks. This console, specific to the TaskSmart N2400 appliance is designed to make management easier and more intuitive by reducing the usual Windows desktop to show only those items required for network attached storage (NAS) administration.

  • Page 32: Microsoft Management Console

    Administrative Procedures 2-3 Microsoft Management Console From the TaskSmart N2400 console, click Microsoft Management Console to launch the Microsoft Management Console (MMC), an application that is specifically tailored to the TaskSmart N2400 appliance. Figure 2-2. Microsoft Management Console (MMC) screen The MMC maintains the graphical user interface (GUI) for all administrative tasks and is divided into the following four major sections.
  • Page 33 2-4 Compaq TaskSmart N2400 Administration Guide Core Operating System The Core Operating System folder contains MMC snap-ins that configure the core Windows 2000 operating system. A snap-in is a software component that is the smallest unit of a console. One snap-in represents one unit of management behavior.

  • Page 34: Telnet Server

    Administrative Procedures 2-5 File Sharing The File Sharing folder contains MMC snap-ins for configuration of exports. The snap-ins include: Shared Folders Shares Sessions Open Files Service for UNIX (SFU) Refresh NFS Server Server for NFS Telnet Server User Name Mapping Password Synchronization System The System folder contains MMC snap-ins that configure the hardware...
  • Page 35 2-6 Compaq TaskSmart N2400 Administration Guide Compaq Web Management The Compaq Web Management folder contains Web-based administration tools for the TaskSmart N2400 appliance. These tools include: Web-Based Administrative Methods Compaq Web-Based Enterprise Management Compaq Management Agents Native Administrative Methods Windows 2000 Administrative Tools...

  • Page 36: Command Prompt

    Administrative Procedures 2-7 Command Prompt Clicking the Command Prompt button launches a command interpreter for running command line programs and utilities. The usual Windows 2000 command line utilities can be used here, such as net view, net use, net stop, ipconfig, ping, and cd.

  • Page 37: Logoff

    2-8 Compaq TaskSmart N2400 Administration Guide LogOff Clicking the LogOff option launches a dialog box that asks if you wish to log off the system. Answering yes logs the current user off and prepares the system for someone else to log on.

  • Page 38: Shutdown

    A dialog box is displayed that lists the software components of the appliance. The following is a list of the available components: Array Configuration Utility Help Compaq Management Agents Readme Core Operating System Help Quota Help Services for UNIX Help...

  • Page 39: (Help)

    2-10 Compaq TaskSmart N2400 Administration Guide ? (Help) Clicking the ? (help) icon launches the online help files for each component. Figure 2-7. Help dialog box Additional Help If additional help is required beyond the scope of this document, refer to the Documentation CD to locate the following resource documentation: SANworks™...

  • Page 40: Managing Your Tasksmart N2400 Appliance Using A Web Browser

    Administrative Procedures 2-11 Managing Your TaskSmart N2400 Appliance Using a Web Browser The TaskSmart N2400 appliance includes a Web-based user interface for the administrator to remotely manage the machine. The Web-based user interface provides user and group management, share management, SANworks Virtual Replicator management, and a subset of MicrosoftWindows 2000 operations.

  • Page 41: Power Down And Restart The Appliance

    1. From the TaskSmart N2400 console, click Restart. 2. Follow the instructions as they are displayed on the screen. Compaq SANworks Virtual Replicator Compaq SANworks Virtual Replicator (SWVR) provides advanced, centralized storage management capabilities in Microsoft Windows NT and Windows 2000 computing environments. Innovative storage management features simplify storage configuration and management, and enhance availability and scalability.

  • Page 42: Storage Pooling

    Administrative Procedures 2-13 Storage Pooling SWVR enables the grouping of hardware array storage, or physical drives, into a logically proportioned pool of drive space. You can create any number of pools, using industry-standard storage components and controller-based, fault-tolerant drive arrays (such as SANworks RAID arrays). The logical drives created from the RAID arrays are referred to as storage units.

  • Page 43: Online Volume Growth

    2-14 Compaq TaskSmart N2400 Administration Guide Online Volume Growth SWVR provides the ability to increase storage capacity without disrupting operations on Windows 2000 systems. Normally, when you grow a RAID set, the operating system does not recognize the size change until you restart the system.

  • Page 44: Creating And Scheduling Snapshots

    Administrative Procedures 2-15 Creating and Scheduling Snapshots Snapshot Overview Snapshots are copies of the data that is saved on virtual disks. Snapshots initially take up very little space on the hard drive and can be created in mere seconds. Snapshots are extremely beneficial. They can be used to immediately recover a lost file or directory, to test a new application with important data without affecting the “real”...

  • Page 45: Creating Snapshots

    2-16 Compaq TaskSmart N2400 Administration Guide Snapshot Facts: Snapshots are created on a per-virtual disk basis. You can create up to 12 snapshots per virtual disk. You can create snapshots of snapshots. Snapshots can be read-only or read-write. Snapshots must be assigned to a drive letter to be accessible.
  • Page 46 Administrative Procedures 2-17 3. Select a virtual disk. Figure 2-8. Snapshot Manager screen, creating snapshots...
  • Page 47 2-18 Compaq TaskSmart N2400 Administration Guide 4. Right-click the virtual disk, click New, and then click Snapshot. The Snapshot Wizard opens and leads you through a series of questions. Figure 2-9. New Snapshot Wizard screen 5. Click Next. The Snapshot Information screen is displayed.
  • Page 48 Administrative Procedures 2-19 Snapshot Access Snapshots can be read-write, and if they are shared, users can access a snapshot and edit the data. If snapshots are shared with write access enabled, it is recommended that a snapshot of the original snapshot be created.
  • Page 49 2-20 Compaq TaskSmart N2400 Administration Guide Snapshots, Restoring Files, and Directories Snapshots may be used as a highly efficient way to maintain online backups of a virtual disk, enabling immediate file and directory recovery. Snapshots are assigned to a drive letter and used exactly like virtual disks. If a file or directory is lost or corrupted, it can be recovered easily.
  • Page 50 Administrative Procedures 2-21 3. Make sure that you have enough free pool space to accomplish the recovery, and if necessary, add logical disks to increase pool free space. Typically, you need pool free space equivalent to the current size of the virtual disk that you are recovering, plus the space currently used by the snapshot that you will use for the recovery.

  • Page 51: Dialog Box

    2-22 Compaq TaskSmart N2400 Administration Guide e. The Restore From Snapshot Wizard launches. On the opening screen, click Next. f. If desired, enter a new Virtual Diskname and Drive Letter. Check Delete Snapshot and Original Virtual Disk When Done. g. Click Next.
  • Page 52 Administrative Procedures 2-23 h. Select Log completion status to Windows Event Log and Log Detailed Reports to a File. Then, enter a Log File path\filename, and click Overwrite existing file. i. Click Next. Figure 2-11. Restore From Snapshot Wizard, Task Information dialog box IMPORTANT: Complete the following step to have a record of the transaction.
  • Page 53 2-24 Compaq TaskSmart N2400 Administration Guide j. Enter User Name, Password, and Verify Password. Click Next. Figure 2-12. Restore From Snapshot Wizard, User Identification for Scheduled Task dialog box...
  • Page 54 Administrative Procedures 2-25 k. Enter Schedule Information. Select Run Immediately or specify when you want the restore to run. Click Next. Figure 2-13. Restore From Snapshot Wizard, Schedule Information dialog box 5. Click Next, and then click Finish. Pool Sizing and Snapshots When initially implementing snapshots, the first priority is to gain an understanding of the amount of additional pool space required by the snapshots.
  • Page 55 2-26 Compaq TaskSmart N2400 Administration Guide Snapshots and Drive Defragmentation CAUTION: Defragmentation must not be performed when snapshots exist, because defragmenting a virtual disk rewrites its files on the virtual disk. If you must defragment, first delete the snapshots. A drive defragmenter attempts to consolidate files on a drive by reading various parts of the files and rewriting them to become contiguous on the drive.

  • Page 56: Scheduling Snapshots

    Administrative Procedures 2-27 Scheduling Snapshots Snapshots can be scheduled for each virtual disk at any arbitrary or regularly occurring date and time. The steps below outline the snapshot scheduling process. 1. From the TaskSmart console, click Microsoft Management Console, and then click Disk System. 2.
  • Page 57 2-28 Compaq TaskSmart N2400 Administration Guide 5. The Create Snapshot Wizard launches. Click Next. Figure 2-15. Create Snapshot Wizard screen 6. Configure each screen of the wizard with your data. 7. Select Finish when the last screen is complete. 8. To confirm the scheduled task: a.

  • Page 58: Swvr Lifeguard Service

    Administrative Procedures 2-29 SWVR Lifeguard Service SWVR Lifeguard is a utility that watches storage pools for pool-full conditions and deletes snapshots when a pool is nearly full. Pool-full conditions cause writes to the drive to be delayed. These conditions can occur when snapshots are being used and insufficient space is left in the pool to allow copying the data from the original virtual disk to the snapshot.

  • Page 59: Modify Reserved Pool Space

    2-30 Compaq TaskSmart N2400 Administration Guide Deletes the oldest snapshot first Continues to delete up to 12 snapshots at every 10-second interval until free pool space is above the threshold Reserves 30 percent of the total pool for snapshot use and restricts...
  • Page 60 Administrative Procedures 2-31 2. On the command line enter the command: mfsppp nn (where nn is the percentage of free pool space to reserve) For example: mfsppp 10 reserves 10 percent free pool space mfsppp 0 reserves 1,056 MB of free pool space (the minimum allowed) mfsppp 50 reserves 50 percent free pool space 3.

  • Page 61: Managing Space Usage With Quotas

    2-32 Compaq TaskSmart N2400 Administration Guide Managing Space Usage with Quotas Drive quotas enable administrators to control the allocation of drive space to individual users or groups of users. When quotas are enabled and properly configured, it is impossible for one person or group to consume all of the available space on a disk.

  • Page 62: Windows File System Administration

    Windows File System Administration Common Internet File System User and Group Management The Compaq TaskSmart N2400 appliance supports Network File System (NFS) and Common Internet File System (CIFS) protocols for file access over a network. The first protocol to be discussed is CIFS.

  • Page 63: Domain Compared To Workgroup

    3-2 Compaq TaskSmart N2400 Administration Guide Domain Compared to Workgroup TaskSmart appliances can be deployed in a workgroup environment or in a domain environment. As previously mentioned, CIFS is a session-based, stateful network file sharing protocol. When mapping a network drive or a client machine, a user sends a logon credential to the server.
  • Page 64 Windows File System Administration 3-3 Managing Usernames It is recommended that usernames reflect a logical relationship between the username and the user who uses the account. It is important that rules are established to ensure that usernames are: Systematic Easy to follow and implement Similar (that is, the user’s account name corresponds with the user’s actual name) Using a combination of the user’s first name, middle initial, and last name...

  • Page 65: Workgroup Environment

    3-4 Compaq TaskSmart N2400 Administration Guide Workgroup Environment To manage users and groups, click Microsoft Management Console on the TaskSmart N2400 console. Click Core Operating System, and then click Local Users and Groups to administer users and groups. User Administration—Adding a User To add a user: 1.

  • Page 66: New User Check Boxes

    Windows File System Administration 3-5 4. Four check boxes, described in Table 3-1, remain to be configured. Click to select the appropriate check box. Table 3-1 New User Check Boxes Check Box Name Check Box Description User must change password at next logon Some CIFS clients have no way to change the password in a workgroup environment, and requiring a password change can...
  • Page 67 3-6 Compaq TaskSmart N2400 Administration Guide User Administration—Changing a Client Password Follow these steps to change a Windows NT or Windows 2000 client password from the client machine, not the appliance. 1. Press Ctrl+Alt+Delete. 2. Choose Change Password. 3. Select the domain name in the Log On To box to allow the password to be changed.
  • Page 68 Windows File System Administration 3-7 User Administration—Modifying a User’s Password Follow these steps to modify a user’s password: 1. Open the user’s folder in Local Users and Groups. 2. Select the username, click Action, and then click Set Password. Figure 3-2 illustrates the Set Password dialog box. Figure 3-2.
  • Page 69 3-8 Compaq TaskSmart N2400 Administration Guide Figure 3-3. Modify User Properties dialog box, General tab The Full name and Description fields can be modified within the General tab, along with the following properties: NOTE: The first four properties in the following list are identical to the properties described in the “User Administration—Adding a User”...
  • Page 70 Windows File System Administration 3-9 This option, when checked, locks out the user and prevents any access by that user to network file shares. This property can be automatically enabled if a particular user repeatedly fails to properly enter a password when trying to map a network share.
  • Page 71 3-10 Compaq TaskSmart N2400 Administration Guide To add the user to other groups, choose Add on the Select Groups dialog box. See Figure 3-5. Then, select the groups that apply and click OK. Figure 3-5. Select Groups dialog box...
  • Page 72 Windows File System Administration 3-11 Group Administration—Adding a Group To add a group, follow these steps: 1. Open the Groups folder in the Local Users and Groups section. 2. Select Action, and then New Group. The dialog box in Figure 3-6 is displayed.
  • Page 73 3-12 Compaq TaskSmart N2400 Administration Guide 5. To add users or groups to the newly created group, click Add. The Select Users or Groups dialog box shown in Figure 3-7 is displayed. Figure 3-7. Select Users or Groups dialog box The Select Users or Groups dialog box contains the Look in drop-down list.
  • Page 74 Windows File System Administration 3-13 Group Administration—Deleting a Group A group can be deleted, using the MMC. 1. Open the Groups folder Local Users & Groups section. 2. Select the desired group. 3. Click Action, and then Delete. Group Administration—Modifying a Group Existing group names and group properties can be modified.
  • Page 75 3-14 Compaq TaskSmart N2400 Administration Guide To modify other properties, double-click the desired group name. The Guest Properties dialog box, illustrated in Figure 3-8, is displayed. Figure 3-8. Guests Properties dialog box From the Guest Properties screen, guest users can be added to, or removed from, the group by following the same procedure as for client users.

  • Page 76: Domain Environment

    Windows clients. The domain controller also administers user accounts and appropriate access levels to resources that are a part of the domain. Additional information about planning for domain environments can be found at the Compaq ActiveAnswers™ website in the eBusiness Infrastructure solutions area: http://www.compaq.com/ActiveAnswers/...
  • Page 77 3-16 Compaq TaskSmart N2400 Administration Guide You administer user, group, and computer accounts in an Active Directory domain environment using one of two methods: From the Active Directory domain controller console, not the TaskSmart N2400 appliance On the taskbar, select Start, Programs, Administrative Tools, and then Active Directory Users and Computers.

  • Page 78: Add Standalone Snap-In Dialog

    Windows File System Administration 3-17 Figure 3-9. Add Standalone Snap-in dialog box 6. With the Active Directory Users and Computers snap-in selection highlighted, click Add.
  • Page 79 3-18 Compaq TaskSmart N2400 Administration Guide 7. After the snap-in is added, you must connect to the appropriate domain to enable remote administration. To do this: a. Select the Active Directory Users and Computers snap-in. b. Click Action, and then Connect to Domain.
  • Page 80 Windows File System Administration 3-19 Active Directory Domain—Adding the TaskSmart N2400 Appliance After you have properly made the connections to your domain through the Active Directory Users and Computers snap-in, you can begin administering this portion of the Active Directory. The first task is to add the TaskSmart N2400 appliance to the Active Directory by following these steps: 1.
  • Page 81 3-20 Compaq TaskSmart N2400 Administration Guide 3. Enter the appropriate computer name in the first field. NOTE: The Computer name (pre-Windows 2000) field automatically populates. The Allow pre-Windows 2000 computers to use this account check box option is not relevant and must remain unchecked, because the appliances are based on Windows 2000.
  • Page 82 Builtin folder and the Users folder. For help, select the appropriate MMC snap-in, and then click Help from the Console menu. Documentation for planning and deploying the Active Directory can be obtained at the Compaq ActiveAnswers website in the eBusiness Infrastructure solutions area: http://www.compaq.com/ActiveAnswers/ Active Directory—Builtin Folder...
  • Page 83 3-22 Compaq TaskSmart N2400 Administration Guide Active Directory—Creating a New User The Users folder is the repository for displaying all the users and groups on the Active Directory and is useful when modifying the properties of a particular user or group. One of the basic functions of the Users folder is the ability to add users and groups.
  • Page 84 Windows File System Administration 3-23 3. Enter the information into the text boxes. NOTE: The logon context is USER@DOMAIN in the Active Directory, but the legacy logon context of DOMAIN\USER is supported. After entering data in the First name, Initials, and Last name fields, the Full name value automatically generates.

  • Page 85: Tab

    3-24 Compaq TaskSmart N2400 Administration Guide 6. Click the appropriate check boxes. The check boxes are identical to the ones that are displayed when you create a new user in a workgroup environment, except that these user properties are stored in the Active Directory rather than locally on the appliance.
  • Page 86 Windows File System Administration 3-25 7. Click Next when all user information is entered. The dialog box in Figure 3-13 is displayed. Figure 3-13. New Object - User dialog box, information summary 8. Verify the New Object - User summary information. 9.
  • Page 87 3-26 Compaq TaskSmart N2400 Administration Guide Active Directory—Deleting a User A user can be deleted from the Active Directory by following these steps: 1. Open the Active Directory Users folder. 2. Highlight the user name that you want to delete.
  • Page 88 Windows File System Administration 3-27 Active Directory—Modifying a User Users can also be modified in the Active Directory using the following steps: To rename a user associated with a specific username: 1. Open the Active Directory Users folder. 2. Highlight the user that you want to modify. 3.
  • Page 89 3-28 Compaq TaskSmart N2400 Administration Guide Figure 3-14. Modify User Properties - General tab dialog box The information entered on the General tab is useful contact documentation for the user and is for informational purposes only. Other Properties apply to how users interact with the appliance.
  • Page 90 Windows File System Administration 3-29 Modifying a User—Account Properties Tab The Account tab allows for modifications associated with the user logon account. The dialog box pictured in Figure 3-15 reflects an example of account information about user testmachine. Figure 3-15. Modify User Properties - Account tab dialog box NOTE: The Windows 2000 and pre-Windows 2000 logon names are identical to the same fields used in the New User Wizard.

  • Page 91: Managing User Account

    3-30 Compaq TaskSmart N2400 Administration Guide In an Active Directory environment, the administrator can establish the user’s logon hours and the client machines accessed. Although these parameters affect the way file-sharing clients interact with the appliance, they are better documented elsewhere. The information in Table 3-3 describes most of the policies for managing user accounts.
  • Page 92 Windows File System Administration 3-31 Table 3-3 Managing User Account Properties continued Policy Description Refer to the Active Directory resource for Account is trusted for delegation complete information. Refer to the Active Directory resource for Account is sensitive and cannot be complete information.
  • Page 93 3-32 Compaq TaskSmart N2400 Administration Guide Figure 3-16. Modify User Properties - Profile tab dialog box...
  • Page 94 Windows File System Administration 3-33 Modifying a User—Member Of Tab The Member Of tab lists the groups that apply to a particular user. The member information is important because CIFS is a stated protocol that uses user and group authentication to provide or restrict access to file resources. Placing a user strategically into one or more groups means that the administrator can provide or restrict access by group rather than by user.
  • Page 95 3-34 Compaq TaskSmart N2400 Administration Guide The Primary Group section of the dialog box refers to the first group that the user is associated with when applications request user information. Some POSIX-compliant applications differentiate between the primary group and other member groups when deciding on group contexts within which to run an application.
  • Page 96 Windows File System Administration 3-35 Figure 3-18. Modify User Properties - Sessions tab dialog box By default, disconnected sessions are not ended, even if the client-server connection is accidentally broken, as in the case of a faulty network cable. The default also allows any client on the network to reconnect to a disconnected session.
  • Page 97 3-36 Compaq TaskSmart N2400 Administration Guide Active Directory—Creating a New Group Follow these instructions to create a new group in the Active Directory: 1. Highlight the Users folder in the Active Directory Users and Computers snap-in. 2. Select Action, New, Group. The New Object - Group dialog box, shown in Figure 3-19, is displayed.
  • Page 98 Windows File System Administration 3-37 Windows NT Server 4.0 Domain Integrating an appliance into a Windows NT 4.0 domain is similar to adding it to an Active Directory domain. The only difference is on the domain itself. The tasks to be performed on the appliance are identical: 1.
  • Page 99 3-38 Compaq TaskSmart N2400 Administration Guide If the server is not directly running on a domain controller, it must be connected to the domain. The following instructions describe how to connect to the domain: 1. Select Computer from the Server Manager menu.
  • Page 100 Windows File System Administration 3-39 To create a computer account in the domain for the appliance, select Computer, and then Add to Domain from the Server Manager menu. A dialog box similar to Figure 3-21 is displayed. Figure 3-21. Add Computer to Domain dialog box Select the Windows NT Workstation or Server option button, enter the appropriate computer name, and then click Add.

  • Page 101: Identification Changes Dialog

    3-40 Compaq TaskSmart N2400 Administration Guide Setting the Computer Identity After the computer account for the appliance has been created in the domain, access the TaskSmart N2400 console. Right-click the My Computer icon on the appliance desktop, and then choose Properties. Then, select the Network Identification tab.
  • Page 102 (DOMAIN NAME\USER NAME). If the domain controller is an Active Directory domain controller, you can enter the user name in the new format (USER@DOMAIN). For example, where the domain name is Tasksmart.Compaq.com, you might enter ADMINISTRATOR@TASKSMART.COMPAQ.COM instead of TASKSMART\Administrator. Typically, the user is a domain administrator, but different users can also be entered.
  • Page 103 3-42 Compaq TaskSmart N2400 Administration Guide 6. Click OK. Adding a computer account to a domain can take several seconds because a new Security ID (SID) is created in the domain for the newly added computer. When the process concludes, a dialog box is displayed.
  • Page 104 Windows File System Administration 3-43 Windows NT Server 4.0 Domain—Administering Users and Groups To administer users and groups in a Windows NT 4.0 domain, use the User Manager for Domains administrative tool. To launch this tool, access the taskbar of any Windows NT 4.0 server on the network. Select Start, Programs, Administrative Tools, User Manager for Domains.
  • Page 105 3-44 Compaq TaskSmart N2400 Administration Guide Windows NT Server 4.0 Domain—Adding a User The steps that follow describe how to add a new user to the Windows NT Server 4.0 Domain: 1. Click User, and then click New User from the User Manager for Domains menu.

  • Page 106: Windows Nt Server 4.0 User Account Characteristics

    Windows File System Administration 3-45 Table 3-4 Windows NT Server 4.0 User Account Characteristics Characteristic Summary User must change password at next logon Checking this box requires the user to change the password at the next logon to the domain. User cannot change password If checked, the user cannot modify the password.
  • Page 107 3-46 Compaq TaskSmart N2400 Administration Guide Windows NT Server 4.0 Domain—Modifying Group Memberships By default, the new user is a member of the Domain Users group. The New User dialog box provides configuration choices. To modify the user’s group membership, click the first button in the New User dialog box, Groups. The Group Memberships dialog box pictured in Figure 3-27 is displayed.

  • Page 108: User Environment Profile Dialog Box

    Windows File System Administration 3-47 Windows NT Server 4.0 Domain—Modifying a User Profile A user profile can be modified from the New User dialog box by clicking the second button, Profile. Figure 3-28. User Environment Profile dialog box The dialog box configures a user profile path and logon script that launches on the user’s client machine anytime the user logs on to the domain.
  • Page 109 3-48 Compaq TaskSmart N2400 Administration Guide The Logon To button on the New User dialog box allows the administrator to restrict the client workstations on which a user can log on to the domain. The Account button on the New User dialog box allows for the configuration of account properties.
  • Page 110 Windows File System Administration 3-49 Selecting Global Account or Local Account depends on the particular network infrastructure in which the domain controller and the appliance are deployed. Select the appropriate option, and then press OK to return to the New User dialog box. The final button, Dialin, is described within your Windows NT Server 4.0 documentation.

  • Page 111: Add Users And Groups Dialog

    3-50 Compaq TaskSmart N2400 Administration Guide 3. Click Add to add users or other groups. Figure 3-30. Add Users and Groups dialog box 4. Select the appropriate users and groups. 5. Click Add to add them to the list. 6. After the correct users and groups have been added, click OK.
  • Page 112 Windows File System Administration 3-51 When creating new Global Groups, the dialog box illustrated in Figure 3-31 is slightly different from the Local Group dialog box. Figure 3-31. New Global Group dialog box The following steps describe the process used to create a new Global Group: 1.
  • Page 113 3-52 Compaq TaskSmart N2400 Administration Guide When a local group is selected, the New Local Group dialog box pictured in Figure 3-32 is displayed. Figure 3-32. New Local Group dialog box...
  • Page 114 Windows File System Administration 3-53 When a global group is selected, the Global Group Properties dialog box is displayed. See Figure 3-33. Figure 3-33. Global Group Properties dialog box In both cases, administration is identical to the process for creating a new group.

  • Page 115: Description

    3-54 Compaq TaskSmart N2400 Administration Guide Managing Group Names Group management follows many of the same principles as user management. It is recommended that group naming conventions be systematic and easy to understand. Make the group name convey some logical information about the function or purpose of the group.

  • Page 116: Windows File System Security

    Windows File System Administration 3-55 Windows File System Security The TaskSmart N2400 appliance uses NTFS Version 5 as the underlying file system. The CIFS network file-sharing protocol uses the file system security model as the basis for its own security model. To effectively administer CIFS shares, it is important to understand the fundamentals of NTFS security.
  • Page 117 3-56 Compaq TaskSmart N2400 Administration Guide 5. From the Permissions tab, choose one of the users or groups in the list. 6. Select View/Edit. A screen listing of all the available permissions is displayed. NOTE: Additional permissions are available but are not displayed in Figure 3-34.

  • Page 118: Description

    Windows File System Administration 3-57 It is possible to configure several different combinations of the ACL permissions. Table 3-6 provides descriptions for the available access level permissions. NOTE: If the permission is not enabled, the access level is denied. Table 3-6 Access Level Permissions Permission Description...

  • Page 119: Description

    3-58 Compaq TaskSmart N2400 Administration Guide Common access level combinations have logical names that describe the access level. Table 3-7 describes the access level combinations. Table 3-7 Access Level Description Access level Description Full Control Allows complete access to all access-level permissions.

  • Page 120: Description

    Windows File System Administration 3-59 Table 3-7 Access Level Description continued Access level Description Write Includes the following access permissions only: Create Files / Write Data Create Folders / Append Data Write Attributes Write Extended Attributes NOTE: These access levels can also be combined. For example: Read and Write.
  • Page 121 3-60 Compaq TaskSmart N2400 Administration Guide Managing File System Security File system security can be managed locally by using the TaskSmart N2400 console, or remotely with the Remote Insight Lights-Out Edition board. The necessary steps are outlined below: 1. Place the cursor over a file or folder that you would like to change, and then right-click.

  • Page 122: Access Control Settings

    Windows File System Administration 3-61 Add users and groups to the permissions list by clicking the Add button. Then follow the dialog box instructions. Remove users and groups from the permissions list by highlighting the desired user or group, and then clicking the Remove button. If the “Allow inheritable permissions from parent to propagate to this object”...
  • Page 123 3-62 Compaq TaskSmart N2400 Administration Guide Figure 3-36. Access Control Settings dialog box for folder name NTSF Test, Permissions tab...
  • Page 124 Windows File System Administration 3-63 To modify specific permissions assigned to a particular user or group for a selected file or folder: 1. Select the desired user or group. 2. Click View/Edit. 3. Check all the permissions that you want to enable, and clear the permissions that you want to disable.
  • Page 125 3-64 Compaq TaskSmart N2400 Administration Guide Other functionality available in the advanced Access Control Permissions tab is illustrated in Figure 3-36 and includes: Add a new user or group. Click Add, and then follow the dialog box instructions. Remove a user or group. Click Remove.
  • Page 126 Windows File System Administration 3-65 Another area of the Advanced Access Control is the Auditing tab. Auditing allows you to set rules for the auditing of access, or attempted access, to files or folders. Users or groups can be added, deleted, viewed, or modified through the advanced Access Control Settings Auditing tab.
  • Page 127 3-66 Compaq TaskSmart N2400 Administration Guide Figure 3-39. Select User, Computer, or Group dialog box...
  • Page 128 Windows File System Administration 3-67 3. Click OK. Figure 3-40 illustrates the Auditing Entry screen that is displayed. Figure 3-40. Auditing Entry dialog box for folder name NTSF Test 4. Select the desired Successful and Failed audits for the user or group as shown in Figure 3-40.
  • Page 129 3-68 Compaq TaskSmart N2400 Administration Guide The final tab in the advanced Access Control Settings security configuration is the Owner tab. This tab allows for taking ownership of files. Typically, administrators use this area to take ownership of files when the file ACL is incomplete or corrupt.

  • Page 130: Integrating Local File System Security Into Windows Domain Environments

    Windows File System Administration 3-69 Integrating Local File System Security into Windows Domain Environments All file ACLs include properties specific to users and groups from a particular workgroup server or domain environment. In a multidomain environment, user and group permissions from several domains can apply to files stored on the same appliance.

  • Page 131: Cifs Shares

    3-70 Compaq TaskSmart N2400 Administration Guide CIFS Shares As noted in the previous discussion about file system permissions and ACLs, the CIFS file security model is based on the NTFS file security model. CIFS file security seamlessly integrates with NTFS file security. This section documents how to manage CIFS shares and discusses CIFS security and other topics.
  • Page 132 Windows File System Administration 3-71 The NET SHARE command makes CIFS server resources available to network users. When used without options, it lists information about all resources being shared on the computer. For each resource, Windows reports the device name or names, or path name or names, and an associated descriptive comment.

  • Page 133: Mmc Subfolders

    3-72 Compaq TaskSmart N2400 Administration Guide Setting Up a Share using the Microsoft Management Console (MMC) To invoke the MMC snap-in necessary to administer CIFS shares: 1. From the TaskSmart N-Series console, click Microsoft Management Console. This request invokes the MMC that includes several useful snap-ins.

  • Page 134: Tasksmart Nas Management

    Windows File System Administration 3-73 The full MMC console for file sharing administration is illustrated in Figure 3-42. All the file shares, including administrative shares, are listed along with summary data for each share. Figure 3-42. TaskSmart NAS Management MMC consol for file sharing administration...
  • Page 135 3-74 Compaq TaskSmart N2400 Administration Guide The administrator is allowed to create, delete, and modify shares from the MMC console. The following steps outline how to create a share using the MMC console: 1. On the Action menu, select New File Share.
  • Page 136 Windows File System Administration 3-75 4. Click Next. The dialog box illustrated in Figure 3-44 is displayed. Figure 3-44. Create Shared Folder dialog box, customizing 5. Select the appropriate permissions level. If a custom permissions level is desired, select the “Customize share and folder permissions” option button, and then click Custom.
  • Page 137 3-76 Compaq TaskSmart N2400 Administration Guide Figure 3-45. Customize Permissions dialog box, Share Permissions tab Share permissions are managed using a dialog box similar to the dialog box used for managing NTFS file permissions. There are three permission levels: Read, Change, and Full Control. Each permission level allows connected users specific capabilities with the files located in the share.
  • Page 138 Windows File System Administration 3-77 The Change permission level allows all Read permissions, plus: Adding files and subfolders Changing data in files Deleting subfolders and files Full Control is the default permission applied to any new shares that you create. It allows all Read and Change permissions, plus for NTFS files and folders only:: Changing permissions Taking ownership (MMC help for the Shared Folders snap-in)
  • Page 139 3-78 Compaq TaskSmart N2400 Administration Guide The second tab on the Customize Permissions property page deals with share security. The Security tab is illustrated in Figure 3-46. Figure 3-46. Customize Permissions dialog box, Security tab The Security tab allows you to edit the file system security properties that apply to the share folder on the appliance.
  • Page 140 Windows File System Administration 3-79 Deleting a Share Using the MMC To delete a share using the MMC: 1. From the MMC console, highlight the share that you want to delete. 2. Select Action, and then Stop Sharing. Modifying a Share Using the MMC To modify any share through the MMC interface: 1.
  • Page 141 3-80 Compaq TaskSmart N2400 Administration Guide The Share Permissions and Security tabs are identical to the dialog boxes that allow for setting custom permissions when the share is created. The General tab allows three properties to be modified: comment, user limit, and caching.

  • Page 142: Caching Settings

    Windows File System Administration 3-81 Table 3-10 Caching Settings Setting Description Manual Caching for Default setting. Recommended for folders containing user Documents documents. Users must manually specify any files that they want available when working offline. To ensure proper file sharing, the server version of the file is always open.

  • Page 143: Tasksmart Nas Management Dialog Box

    3-82 Compaq TaskSmart N2400 Administration Guide Managing CIFS Sessions Using MMC In addition to managing file shares, the MMC provides tools for managing CIFS sessions. Figure 3-49 illustrates the CIFS Shared Folders Session Manager. Figure 3-49. TaskSmart NAS Management dialog box, CIFS Session manager...
  • Page 144 Windows File System Administration 3-83 Managing CIFS Open Files Using MMC The final tool that the MMC provides is CIFS open file management. Figure 3-50 illustrates the MMC CIFS Open Files screen. This screen lists all files currently open by CIFS clients, including information about the particular file or folder, the user accessing the client, the number of locks, and the read mode.

  • Page 145: Windows Explorer

    3-84 Compaq TaskSmart N2400 Administration Guide Windows Explorer CIFS shares can also be administered directly through the Windows Explorer interface on the appliance. Setting Up a CIFS Share Using Windows Explorer 1. Right-click on the folder that you wish to share.
  • Page 146 Windows File System Administration 3-85 3. Click the “Share this folder” option button to share the folder. NOTE: The folder name is inserted as the share name by default. If not, then a share with the same name as the folder already exists. 4.

  • Page 147: Deleting A Cifs Share

    3-86 Compaq TaskSmart N2400 Administration Guide 5. Click Permissions to apply different permissions to the new share name. NOTE: This feature can be used to ensure compatibility between NFS and CIFS shares with spaces in their names. It can also be shared without the space so that at least one CIFS share name is identical to the NFS export name for the same folder.

  • Page 148: Modifying A Cifs Share

    Windows File System Administration 3-87 Modifying a CIFS Share Using Windows Explorer To modify a CIFS share through the Windows Explorer interface: 1. Right-click the shared folder. 2. Select Sharing. Figure 3-53 illustrates the dialog box that is displayed. Figure 3-53. UserData Properties dialog box, Sharing tab 3.

  • Page 149: Administrative Compared To Standard Shares

    NFS service does not support spaces in the names for NFS exports. NFS translates any spaces in an export into an underscore character. Additional translations can be set up for files. See the Compaq “OEM Supplemental Help” chapter of the SFU help, found on the TaskSmart N2400 console.
  • Page 150 Windows File System Administration 3-89 The child folder can be accessed by selecting the parent folder on an NFS client and navigating to the child folder. If strict cross-platform compatibility is an administration goal, CIFS must be managed in the same way.

  • Page 151: Integrating Unix Into Windows Nt

    Chapter Integrating UNIX into Windows NT Microsoft Services for UNIX Microsoft Services for UNIX (SFU) is a comprehensive software package designed to provide complete UNIX environment integration of a Windows NT file server. Figure 4-1. SFU screen user interface...
  • Page 152 4-2 Compaq TaskSmart N2400 Administration Guide The following SFU components are described in this section: Network File System (NFS) Server for NFS User Name Mapping Mortice Kern Systems (MKS) Toolkit...

  • Page 153: Network File System

    Integrating UNIX into Windows NT 4-3 Network File System Network File System (NFS) is a networking protocol for exporting UNIX file systems across a network. There are three key design goals of NFS: 1. Allow different UNIX machines to transparently export files across a network This feature works across different versions of UNIX and across different platforms.
  • Page 154 4-4 Compaq TaskSmart N2400 Administration Guide NFS Configurations There are two versions of NFS, Version 2 and Version 3. Version 3 supports additional file operations that Version 2 did not have, such as asynchronous file operations. NFS has the capacity to operate with two different network protocols:...

  • Page 155: Authentication

    Integrating UNIX into Windows NT 4-5 Authentication NFS export access is granted or denied to clients based on client name or IP address. The server determines whether or not a specific client machine has access to an NFS export. No user logon to the NFS server takes place when a file system is exported by the NFS server.

  • Page 156: Server For Nfs

    4-6 Compaq TaskSmart N2400 Administration Guide Server for NFS The SFU NFS server provides native file system support for NFS. Windows NT files can be exported and accessed through NFS. Until recently, UNIX used only NFS to export files. UNIX was not able to share files with Windows platforms, and Windows platforms were not able to share files with UNIX.
  • Page 157 Integrating UNIX into Windows NT 4-7 Implementation 1. In the Services for UNIX folder, click Server for NFS. 2. In the Computer name box on the user mapping screen, type the name of the computer designated for user mapping and authentication. 3.
  • Page 158 4-8 Compaq TaskSmart N2400 Administration Guide Logging Events 1. Select the Logging tab from the Server for NFS pane. 2. To log selected event types, click the check box for “Log events in this file” on the screen. 3. When logging, provide a filename or use the default filename provided (rootdrive\SFU\log\nfssvr.log) and log file size (7-MB default).

  • Page 159: User Name Mapping

    Integrating UNIX into Windows NT 4-9 User Name Mapping Another component of SFU is the User Name Mapping Server. This section defines and describes the purpose of user name mapping. User name mapping is the process of taking user and group identification from one environment and translating it into user identification in another environment.
  • Page 160 4-10 Compaq TaskSmart N2400 Administration Guide Figure 4-4. User Name Mapping user interface Implementation The user name mappings are most easily done in the SFU MMC. Although there is a command-line interface for the mapping server, the GUI interface makes it very easy to map users.
  • Page 161 SFU currently supports squashing. The default user is ANONYMOUS LOGON, but this default user can be changed. For more details on how to change the default squashing user, see the Compaq “OEM Supplemental Help” chapter of the SFU help, found on the TaskSmart N2400 console.

  • Page 162: Mapping Procedures

    4-12 Compaq TaskSmart N2400 Administration Guide Requirement The Server for NFS Authentication software must be installed on all PDCs (Primary Domain Controllers) and BDCs (backup domain controllers) that have Windows NT users mapped to UNIX users. See the “Mapping Procedures” section later in this chapter for details.
  • Page 163 Integrating UNIX into Windows NT 4-13 Installation of Server for NFS on a Domain Controller 1. Locate the sfucustom.msi file located in the SFU directory of the TaskSmart N2400 appliance. 2. On the domain controller where the service is being installed, do the following: Use Windows Explorer: a.

  • Page 164: Matching Spellings

    4-14 Compaq TaskSmart N2400 Administration Guide Simple User Maps Two levels of mapping, simple and advanced, allow for user name matching. The administrator must determine the appropriate level of mapping. Simple, or implicit, is the first level of user name mapping. Simple user name mapping automatically equates Windows NT logons and UNIX logons with matching spellings, whether they are actually the same users or not.
  • Page 165 Integrating UNIX into Windows NT 4-15 3. If the administrator is not using NIS, the following files from the UNIX machine must be obtained and copied to the TaskSmart N2400 appliance: -/etc/password -/etc/group Creating and Viewing Simple User Maps Using PCNFS 1.
  • Page 166 6. Select the Windows Domain name that you want to map. IMPORTANT: Only one domain can have simple mappings. For information about how to set up simple maps for multiple domains, see the Compaq “OEM Supplemental Help” chapter of the SFU help, found on the TaskSmart N2400 console.
  • Page 167 Integrating UNIX into Windows NT 4-17 9. Check the Display simple maps in Mapped users list check box at the bottom of the screen. The screen lists the maps that match in spelling for Windows and UNIX. Figure 4-9. Simple maps for PCNFS - Show User Maps dialog box (bottom portion) NOTE: Figure 4-9 lists the simple user maps.
  • Page 168 5. Select the Windows Domain name that you want to map. IMPORTANT: Only one domain can have simple mappings. For information about how to set up simple maps for multiple domains, see the Compaq “OEM Supplemental Help” chapter of the SFU help, found on the TaskSmart N2400 console.
  • Page 169 Integrating UNIX into Windows NT 4-19 Figure 4-11. Simple maps in mapped users list for NIS dialog box NOTE: Figure 4-11 lists the simple user maps. To look at the simple group maps, click Show Group Maps, and then select the Display simple maps check box in Mapped groups list.
  • Page 170 4-20 Compaq TaskSmart N2400 Administration Guide Creating Advanced Maps Using PCNFS 1. Click the User Name Mapping control, and then select the Configuration tab. Figure 4-7 illustrates the PCNFS Configuration screen. 2. Select the Personal Computer Network File System (PCNFS) option button.

  • Page 171: Group Names

    Integrating UNIX into Windows NT 4-21 7. Highlight the Windows user and UNIX user that you want to map, and then click Add. Figure 4-13. Windows user and UNIX user to map and add for PCNFS dialog box 8. Repeat step 7 until you have mapped all the desired users. 9.
  • Page 172 4-22 Compaq TaskSmart N2400 Administration Guide Creating Advanced User Maps Using NIS 1. Select the User Name Mapping control. 2. Click the Configuration tab. 3. Select the Network Information Service (NIS) option button. 4. Click the Maps tab. 5. Click Show Users or Show Groups, depending on what type of map that you want to create.
  • Page 173 Integrating UNIX into Windows NT 4-23 9. Highlight the Windows user and UNIX user that you want to map, and then click Add. Figure 4-15. Windows users and UNIX users to map and add for NIS dialog 10. Repeat step 10 until you have mapped all of the users. 11.
  • Page 174 4-24 Compaq TaskSmart N2400 Administration Guide Primary Mapping When an initial mapping is created for a user or group, it is marked as primary by default. If you attempt to create multiple maps for one Unix user or group to multiple Windows users or groups, then you will be asked to choose which mapping to set primary.

  • Page 175: Changing Primary

    Integrating UNIX into Windows NT 4-25 Changing Primary Mapping If you attempt to create multiple maps for one Unix user or group to multiple Windows users or groups, then you will be asked to choose which mapping to set primary. Figure 4-17.
  • Page 176 Windows NT domains to a single NIS domain. For information about setting up SFU to map users in multiple NIS domains, please consult the Compaq Supplemental Help section in the SFU online help for more information on setting up simple maps among multiple Windows NT and NIS domains.
  • Page 177 Integrating UNIX into Windows NT 4-27 Backup Mapping Procedure 1. Select the Map Maintenance tab from the User Name Mapping control. 2. Type the path and name of the file to be used for backup in the File path and name field, or click Browse to locate the file. NOTE: If you are creating the file for the first time, follow these steps: 1.

  • Page 178: Mortice Kern Systems Toolkit

    4-28 Compaq TaskSmart N2400 Administration Guide Mortice Kern Systems Toolkit The Mortice Kern Systems (MKS) Toolkit is a collection of UNIX utilities ported to the Windows NT 32-bit command console. Details about how to install and run these utilities are available in the online help documentation.

  • Page 179: Testing Nfs

    Integrating UNIX into Windows NT 4-29 Testing NFS 1. Be sure to establish a folder to export, and export it to NFS clients. 2. From a UNIX or Linux client, type: showmount -e TaskSmart N2400 name NOTE: The showmount command works only after the TaskSmart N2400 name is added to the /etc/hosts file of the UNIX client, or if the DNS recognizes the TaskSmart N2400 name.

  • Page 180: Client Groups

    4-30 Compaq TaskSmart N2400 Administration Guide Client Groups The client groups feature gives administrators a method of assigning access permissions to a set of clients. The administrator creates a client group, gives it a name, and then inserts clients into the group by client name or IP address.

  • Page 181: File Locking

    Integrating UNIX into Windows NT 4-31 File Locking NFS supports the ability to lock files. File locking helps prevent two or more users from working with the same files at the same time. For example, Microsoft Office or Star Office places a lock on an open file to prevent other users from editing the file at the same time.

  • Page 182: Auditing

    4-32 Compaq TaskSmart N2400 Administration Guide Auditing Various levels of auditing are available. Auditing sends SFU events to a file for later review and establishes log-setting behavior. Some behavior examples include events logged and log file size. See the online SFU help for more information.
  • Page 183 Integrating UNIX into Windows NT 4-33 Table 4-1 Command Line Interface Command Prompts Command Function nfsstat /? Learn about viewing statistics by NFS operation type showmount /? View the format of the command to display NFS export settings on NFS servers showmount -a View users who are connected and what they currently have mounted...

  • Page 184: Remote Administration

    Chapter Remote Administration Remote Administration The Compaq TaskSmart N2400 appliance is capable of remote administration by each of the following five methods: Telnet Server Remote Shell Daemon Remote Insight Lights-Out Edition board Web User Interface Compaq Insight Manager™ software Enterprise Management Applications HP OpenView Compaq Insight Manager for HP OpenView, Version 2.0...

  • Page 185: Telnet Server

    5-2 Compaq TaskSmart N2400 Administration Guide Telnet Server Telnet Server is a UNIX command line utility that allows users to connect to machines, log on, and obtain a command prompt remotely. To allow users Telnet Server access, the Telnet Server software must be installed. Telnet Server is preinstalled on the TaskSmart N2400 appliance.

  • Page 186: Remote Shell Daemon

    Remote Administration 5-3 Server Settings Use the Telnet Server settings page to change Telnet Server parameters. These parameters determine how the TaskSmart N2400 Telnet Server operates. For example, one parameter is the number of simultaneous Telnet Server connections that the server allows. Sessions The sessions screen provides the ability to view or terminate active sessions.

  • Page 187: Remote Insight Lights-Out Edition Board

    5-4 Compaq TaskSmart N2400 Administration Guide Remote Insight Lights-Out Edition Board The following information provides an overview of the Remote Insight Lights-Out Edition board capabilities. Refer to the Compaq Remote Insight Lights-Out Edition Installation and Users Guide on the Documentation CD for further information.
  • Page 188 Remote Administration 5-5 Manage Users feature—allows the user with supervisory access to add or delete users, or modify an existing user’s configuration. Manage Users also allows the user to modify the following: User name Logon name Password/confirm password Simple network management protocol (SNMP) trap IP address Receive host OS-generated SNMP traps Supervisor access Logon access...
  • Page 189 The Remote Insight Lights-Out Edition board on the TaskSmart N2400 appliance is initially configured through the Offline Configuration Utility (OCU). SNMP is already enabled, the Compaq Insight Management Agents are preinstalled, and the Remote Insight Lights-Out Edition board is fully functional.
  • Page 190 Remote Insight Lights-Out Edition board—board configuration service The Compaq TaskSmart N2400 appliance comes equipped with a Remote Insight Lights-Out Edition board configuration service. The service is a Windows 2000 service supplied by Compaq. It configures the network setting for the Remote Insight Lights-Out Edition board.

  • Page 191: Web User Interface

    5-8 Compaq TaskSmart N2400 Administration Guide Remote Access Using the Web interface of a client machine is the recommended procedure for remotely accessing a server. 1. Type the actual Internet Protocol (IP) address of the Remote Insight Lights-Out Edition board into the URL field on a client browser program, such as Internet Explorer.

  • Page 192: Compaq Insight Manager

    Remote Administration 5-9 Compaq Insight Manager The TaskSmart N2400 appliance is equipped with the latest Compaq Insight Management Agents for Servers, allowing easy manageability of the server through Compaq Insight Manager, HP OpenView, and Tivoli NetView. Compaq Insight Manager Version 4.70 or higher is needed to successfully manage the TaskSmart N2400 appliance.
  • Page 193 Compaq agents. Figure 5-2 is an example of the device information window. Figure 5-2. Device information window For more information about using Compaq Insight Manager, see the Compaq Management CD.
  • Page 194 Remote Administration 5-11 Compaq Insight Manager Agent Web Interface There are two options for accessing the Compaq Insight Manager Agent Web interface. From the Compaq Insight Manager console, right-click the device name and select View Web Data. The agent Web interface of the server launches in a browser within Compaq Insight Manager.

  • Page 195: Enterprise Management Applications

    HP OpenView Network Node Manager (NNM) network management console. Depending on the version of Compaq Insight Manager for HP OpenView that is being used, an addition to the CPQCONFIG.DAT may be needed to manage the TaskSmart N2400 appliance from HP OpenView.
  • Page 196 Remote Administration 5-13 Compaq Insight Manager for HP OpenView introduces an integrated browser launch from the NNM console to the home page of the Web-enabled Compaq Management Agents, as shown in Figure 5-4. The interface is used to collect in-depth information about installed Compaq hardware.
  • Page 197 Tivoli NetView network management console. This release introduces an integrated browser launch from the NetView console to the home page of the Web-enabled Compaq Management Agents, which is used to collect in-depth information about Compaq hardware.

  • Page 198: Installing The Management Software-On The Client Machine

    Remote Administration 5-15 Installing the Management Software—On the Client Machine Compaq Insight Manager 1. Insert the Compaq Management CD Version 4.70 or later into the management console. 2. From the Compaq Management CD window, click Compaq Insight Manager. 3. Select Compaq Insight Manager and follow the installation directions.

  • Page 199: Advanced Administrative Procedures

    Chapter Advanced Administrative Procedures The Compaq TaskSmart N2400 appliance is preconfigured at the factory with default settings. However, the default settings can be changed to better represent your company needs. This chapter describes step-by-step procedures for configuration and the advanced features of the TaskSmart N2400 appliance...

  • Page 200: Storage Management

    Drives can be added to existing arrays at a later time, forming new logical drives, or they can be added as a new array. Using Compaq SANworks Virtual Replicator (SWVR), the logical drives created with the ACU become members of a storage pool. Storage pools aggregate the disk space from one or more logical disks into a large set of disk blocks.

  • Page 201: Space Management Process

    Advanced Administrative Procedures 6-3 Figure 6-1 is a graphical overview of all storage components used for space management. Figure 6-1. Space management process...

  • Page 202: Drive Arrays And Smart Array Controllers

    6-4 Compaq TaskSmart N2400 Administration Guide Drive Arrays and Smart Array Controllers Array Configuration Utility The TaskSmart N2400 appliance can have as many as 56 physical drives in up to four external storage enclosures. The drives are arranged in RAID array set groups of up to 14 drives.
  • Page 203 Advanced Administrative Procedures 6-5 The appliance was configured in the factory with a specific array and logical drive layout based on the number of installed drives, as shown in Table 6-1. The array and logical drive setup is based on the listed defaults. When a full QuickRestore is applied to your system these defaults ease recovery.

  • Page 204: Array Controllers

    Ultra3 SCSI—up to 160 MB per channel New Performance Architecture—with 64-bit RISC processor engine 64-bit PCI design Compaq Pre-Failure Warranty—support for hard drives (requires Compaq Insight Manager) Online management features—online capacity expansion, online stripe size migration, online spare (global)

  • Page 205: Managing Drive Arrays Using Acu

    Advanced Administrative Procedures 6-7 Onboard rechargeable batteries—The array accelerator is backed up so that data temporarily held there (cached) is safe during equipment failure or power outage. Backup is particularly important for data that has been cached by a posted-write but has not yet been written to the hard drives.
  • Page 206 6-8 Compaq TaskSmart N2400 Administration Guide Change your array configuration, set up a new array, or add drives to an existing array by using the following procedure: 1. Log on to the TaskSmart N2400 appliance as Administrator. 2. From the TaskSmart N2400 console, click Microsoft Management Console.

  • Page 207: Compaq System Tools Menu

    Advanced Administrative Procedures 6-9 4. Click Compaq Array Configuration Utility to open the ACU. 5. Double-click the Compaq Array Configuration Utility icon in the right pane of the interface to launch the ACU. Figure 6-3. Compaq System Tools menu selection screen...

  • Page 208: Smart Array 5300

    6-10 Compaq TaskSmart N2400 Administration Guide 6. Under Controller Selection, click the drop-down box, and then select Smart Array 5300 Controller. 7. The ACU presents either a physical or logical view of the arrays and drives. The view is selectable using the option buttons at the bottom of the interface.
  • Page 209 8. Select the physical drive or drives that you would like to include in the new array. NOTE: Compaq recommends that an array set for RAID 5 consist of a maximum of 14 physical drives. The more member drives in an array, the greater the chance for multidrive failures.

  • Page 210: Creating Logical Drives From Arrays

    6-12 Compaq TaskSmart N2400 Administration Guide 10. Compaq recommends that you designate a spare drive for your array. This online spare, or “hot spare,” is automatically used immediately when one of the other member drives in the array fails. When a failure is detected, the array controller uses parity information to rebuild the information that was on the failed drive.
  • Page 211 Advanced Administrative Procedures 6-13 9. In the upper left area of this screen, select (RAID 5) Distributed Data Guarding, which provides the most efficient fault-tolerant protection for your data. Figure 6-6. Create Logical Drive dialog box 10. Be sure that the array accelerator is enabled. 11.

  • Page 212: Sanworks Virtual Replicator

    SANworks Virtual Replicator SANworks Virtual Replicator (SWVR) is a Compaq utility for managing disk space logically and efficiently. SWVR combines logical drives into a pool of space, from which the administrator can create virtual disks of exactly the correct size needed by a particular group or user.
  • Page 213 Advanced Administrative Procedures 6-15 5. In the Snapshot Manager interface, right-click Snapshot Manager, select New, and then click Pool. Figure 6-7. Snapshot Manager screen 6. The New Pool Wizard starts and the logical drives are displayed that are available to be included in new pools. NOTE: When creating pools or virtual disks, the wizard progresses to the final screen prior to checking for duplicate names of a pool or virtual disk.
  • Page 214 9. Select the segment size of your pool, noting that this selection determines the maximum size of a virtual disk that may be created in the pool. Compaq recommends a segment size of 128 KB. You can see the total capacity of your new pool displayed at the bottom of the right pane.

  • Page 215: Creating Virtual Disks From Pools

    Advanced Administrative Procedures 6-17 Creating Virtual Disks from Pools Virtual disks are the storage entities that the operating system recognizes as drives, and upon which your data is placed. Because virtual disks are created from pools, they can be made exactly the size that you need them to be. From a pool, you may wish to create three separate virtual disks that exactly match the space needs of the users or groups requesting space, or you may create a single, large virtual disk from a pool.
  • Page 216 6-18 Compaq TaskSmart N2400 Administration Guide 2. The New Virtual Disk Wizard pops up and guides you through the creation process. 3. Assign a drive letter to each virtual disk that you create to make it accessible to the operating system.

  • Page 217: Deleting Virtual Disks And Pools

    Advanced Administrative Procedures 6-19 Deleting Virtual Disks and Pools When deleting virtual disks, it is important to remember the following: Virtual disks must be deleted from the SWVR Snapshot Manager before the underlying disk structure is deleted. Do not delete the logical drives from the ACU before deleting the virtual disks.
  • Page 218 6-20 Compaq TaskSmart N2400 Administration Guide 4. Select the virtual disk to be deleted, and then right-click Delete. Figure 6-11. Snapshot Manager screen, deleting a virtual disk 5. Click OK to confirm that you want to delete the virtual disk and erase all the data stored on it.

  • Page 219: Online Volume Growth

    When replacing hard drives or using the ACU to perform array expansion, the controller must finish rebuilding/expanding/extending before online volume growth can be performed. Using the ACU to modify an array takes time. Examine the current controller rebuild/expand priority settings. See the documentation for the Compaq Array Configuration Utility.
  • Page 220 6-22 Compaq TaskSmart N2400 Administration Guide Adding Additional Storage Units to the Pool Before you can grow a volume, you may need to add additional storage units. If this is the case, you must first add additional physical drives, add them to an array or create a new array, create a new logical drive and then add it to the pool.
  • Page 221 Advanced Administrative Procedures 6-23 Next, add the New Logical Drive to the Pool. IMPORTANT: The user can add a maximum of eight logical drives to a pool. 1. From the TaskSmart N2400 console, click Microsoft Management Console. 2. Click Disk System, and then click Snapshot Manager. 3.
  • Page 222 6-24 Compaq TaskSmart N2400 Administration Guide Growing a Virtual Disk Volume The following procedure explains how to grow a virtual disk volume when using the Microsoft Management Console (MMC) interface. This procedure assumes that there is adequate space available in the pool. If space is not available, see the previous section on adding additional storage units to the pool.
  • Page 223 Volume Growth Wizard from the Microsoft Management Console. 1. Log on to the TaskSmart N2400 appliance as Administrator. 2. Click Microsoft Management Console. 3. Click the Compaq Web Management folder to see the Native Administration Methods table. 4. Click Other Tools.

  • Page 224: Moving Drives

    6-26 Compaq TaskSmart N2400 Administration Guide Moving Drives CAUTION: All data must be backed up before removing drives or changing configurations. Failure to do so could result in permanent loss of data. The system must be powered down. Drives in the external storage enclosures can be moved, but you should do this only after a complete and successful backup, and when the appliance has been powered down and turned off.

  • Page 225: Advanced Administrative Procedures

    This message is dependent on the array controller detecting one or more “good” drives. The Array Diagnostics Utility (ADU), found on the SmartStart and Support Software CD, reports failed drives. The Compaq Insight Manager reports failed drives or prefailure conditions on one or more drives.

  • Page 226: Hard Drive Led Indicators

    “Hard Drive Problems” and “SCSI Device Problems” in the Compaq Servers Troubleshooting Guide. Use the following illustration in conjunction with Table 6-2 to analyze current statuses for hot-plug hard drives that are connected to a Compaq Smart Array Controller. Drive activity LED...
  • Page 227 Indication Activity Online Drive Failure CAUTION: Read “Hot-Plug Drive Replacement Guidelines” in the Compaq Servers Troubleshooting Guide before removing a hard drive. Do not remove the drive. Removing a drive during this process causes data loss. The drive is being accessed and is not configured as part of an array.
  • Page 228 OK to replace the drive online if a predictive failure alert is received (see the “Predictive Failure Alert” section in Compaq Servers Troubleshooting Guide for details), provided that the array is configured for fault tolerance and all other drives in the array are online.

  • Page 229: Replacing Failed Hard Drive Process

    SCSI ID numbers. It is imperative to identify the correct drive before starting the replacement procedure. NOTE: All Compaq utilities report drive information in terms of SCSI ID. Only the physical drive enclosure is labeled by bay number. Use Table 6-3 to properly identify the appropriate drive bay.

  • Page 230: Using Spare Drives

    Using Spare Drives To greatly increase the fault tolerance of your TaskSmart N2400 appliance, Compaq recommends that you use at least one of the drives in the storage enclosures as an online spare drive. Using the recommended configuration of RAID 5 (distributed data guarding) on the external enclosure drives, in combination with an online or hot spare, achieves the highest level of protection.

  • Page 231: Compromised Fault Tolerance

    Advanced Administrative Procedures 6-33 Compromised Fault Tolerance If the fault tolerance of an array is compromised due to multiple concurrent drive failures, the condition of the logical drive or drives on that array is “failed,” and unrecoverable errors are returned to the operating system. Data loss is probable.

  • Page 232: Moving Arrays

    6-34 Compaq TaskSmart N2400 Administration Guide Moving Arrays If your company has multiple appliances, situations may arise in which you want to move an entire array from one server to another. Because the data on the servers is stored in virtual disks created from drive space pools that may contain space from multiple arrays, you must be careful when moving arrays.

  • Page 233: Capacity Expansion

    Advanced Administrative Procedures 6-35 Capacity Expansion The TaskSmart N2400 appliance is designed for expansion. You can add up to four external storage enclosures to the system for a total of 56 external data drives. Depending on your needs, many configuration options are available: Add new drives to an existing array, and create a new logical drive or drives Add new drives, create a new array, and create a new logical drive or...
  • Page 234 6-36 Compaq TaskSmart N2400 Administration Guide Bypass Procedure: To bypass the Configuration Wizard, follow these steps to expand your array: 1. Install the new physical drive or drives. 2. Run the ACU. The utility does not automatically start when new drives are added.

  • Page 235: Ethernet Teaming Features And Procedures

    Ethernet Teaming Features and Procedures Compaq Network Teaming and Configuration Utility The TaskSmart N2400 appliance is equipped with the Compaq Network Teaming and Configuration (CPQTEAM) Utility. The CPQTEAM Utility allows users to configure and monitor Compaq NICs operating under Windows 2000, and provides several options for increasing throughput and fault tolerance when operating under Windows 2000.

  • Page 236: Launching Cpqteam Setup

    6-38 Compaq TaskSmart N2400 Administration Guide Installing CPQTEAM Utility Before you can use the CPQTEAM Utility you must first install it. To do this, perform the following tasks. 1. Double click the CPQTEAM Setup icon on the desktop. Figure 6-13. Launching CPQTEAM setup...

  • Page 237: Installing Cpqteam

    Advanced Administrative Procedures 6-39 2. When the following message box is displayed, click Install. Figure 6-14. Installing CPQTEAM 3. Click OK when prompted with the following message: Figure 6-15. Selecting CPQTEAM file path...
  • Page 238 Figure 6-16. CPQTEAM installation complete Opening CPQTEAM Utility There are two methods to access the CPQTEAM utility: From the Windows Control Panel, double-click the Compaq Network icon. -or- Double-click the Tray icon in the Windows toolbar at the bottom of the...
  • Page 239 Advanced Administrative Procedures 6-41 Adding a NIC to a Team Before a NIC is teamed, verify the following: NICs must be on the same network. NICs must be DHCP enabled and the DNS server address must be left blank. NOTE: The Teaming utility becomes unstable if static IPs, Subnets, and DNS addresses are set before Teaming.
  • Page 240 6-42 Compaq TaskSmart N2400 Administration Guide NICs duplex and speed settings must be set to default. Figure 6-18. NIC Properties dialog box 1. Open the CPQTEAM utility.

  • Page 241: Compaq Network Teaming And Configuration Properties Dialog Box

    Advanced Administrative Procedures 6-43 2. Highlight the NICs that you want to team, and then select Team. Figure 6-19. Compaq Network Teaming and Configuration Properties dialog 3. Configure the team as desired by choosing either Fault Tolerance or Load Balancing.

  • Page 242: Teaming Controls Dialog Box, Fault

    6-44 Compaq TaskSmart N2400 Administration Guide Fault Tolerance The Fault Tolerance teaming option provides three redundancy control options. Figure 6-20. Teaming Controls dialog box, Fault Tolerant option Manual—This setting lets the user change from a Primary NIC to a Secondary NIC only when the user clicks Switch Now! NOTE: The Switch Now! Option is disabled until the user selects Manual, and then clicks Apply.
  • Page 243 NIC. NOTE: Because of its functionality, Smart Switch is the recommended choice for Fault Tolerance. Detailed information about configuring teams for fault tolerance can be found in the Compaq Network Teaming and Configuration Help.
  • Page 244 Gigabit switch. With ALB, you can group NICs into teams to provide a single, virtual NIC with increased transmission bandwidth. To use ALB, you must link at least two teamed Compaq NICs in the server to the same network switch.
  • Page 245 NICs in the team. If there are four NICs in the team, the packets are received by the primary NIC on the team. The packets are retransmitted through one of the four ports. Detailed information about these four load-balancing teaming options can be found in the Compaq Network Teaming and Configuration Help.
  • Page 246 After completing the NIC teaming procedure, warnings similar to the following are displayed. Figure 6-22. License Warning dialog box When encountering these screens, click Yes to continue. The following screen is displayed. Figure 6-23. Compaq Network Teaming and Configuration dialog box...
  • Page 247 Click Yes to continue, and then you will be asked to reboot the system. At this time close all other open applications, and then click Yes to reboot the system. Figure 6-24. Compaq Network Teaming and Configuration Restart dialog box...
  • Page 248 6-50 Compaq TaskSmart N2400 Administration Guide Configuring TCP/IP Protocol on New Team After the NIC teaming procedure has been completed, a new virtual network adapter is created in the networking properties screen. To access the networking properties, right-click the My Network Places icon in the TaskSmart N2400 desktop, and then select Properties.
  • Page 249 Advanced Administrative Procedures 6-51 After the system has powered up, open the Network Properties page, select the View tab, and then click on Details. The Network Properties page should then look similar to the following. Figure 6-26. Network Properties dialog box...
  • Page 250 6-52 Compaq TaskSmart N2400 Administration Guide Right-click on Compaq Network Teaming Virtual Miniport, and then select properties. A screen similar to the following is displayed. Figure 6-27. Local Area Connection Properties dialog box...
  • Page 251 Advanced Administrative Procedures 6-53 Click Properties to configure your Teams IP address, Subnet Mask, and DNS address. Figure 6-28. Local Area Connection Internet Protocol Properties dialog box IMPORTANT: When this process is complete, do not modify the TCP/IP Protocols for the individual Ethernet ports that are teamed.
  • Page 252 6-54 Compaq TaskSmart N2400 Administration Guide After you have finished configuring the TCP/IP settings, click OK. The Ethernet Team should be up and running. Figure 6-29. Local Area Connection Properties dialog box...
  • Page 253 Advanced Administrative Procedures 6-55 To check the status of the Ethernet Team, launch the CPQTEAM Utility.The following screen is displayed. Figure 6-30. Compaq Network Teaming and Configuration Properties dialog...

  • Page 254: Nic Teaming Troubleshooting

    NIC Teaming Troubleshooting Problems with the NIC teaming feature are diagnosed by the connection icons displayed in the Compaq Network Teaming and Configuration dialog box. The following table lists the error icons for RJ-45 and Gigabit Fibre NICs. Table 6-4...
  • Page 255 NIC Teaming Troubleshooting continued RJ-45 Gigabit Fibre Description Disabled—The NIC has been disabled through the Device Manager or NCPA. For more advanced problems with NIC Teaming refer to the Compaq Network Teaming and Configuration Help section in the CPQTeam Utility.

  • Page 256: Using Uninterruptible Power Supplies

    For detailed information about connecting the UPS to your TaskSmart N2400 appliance, refer to the documentation shipped with your specific UPS product. Compaq offers a broad range of UPS products and can be viewed on the Compaq website. This website provides information about many types of UPS options, as well as a sizing tool with which to choose the proper UPS for your TaskSmart N2400 appliance.

  • Page 257: Password Synchronization

    Advanced Administrative Procedures 6-59 Password Synchronization Password synchronization is an optional service that automatically synchronizes Windows Powered OS passwords with UNIX passwords across multiple machines or environments. Administrators and users have little trouble remembering or managing passwords when one machine is involved. Tracking user names and passwords across multiple account databases can be problematic.

  • Page 258: Implementation

    6-60 Compaq TaskSmart N2400 Administration Guide Implementation The password synchronization service is a service residing on the NFS server. The service does not have to be on the same server as the NFS server, but the service is included on each TaskSmart N2400 appliance. The password...

  • Page 259: Password Synchronization-Advanced Settings

    Advanced Administrative Procedures 6-61 Password Synchronization—Advanced Settings To configure advanced settings for password synchronization, use the following procedure: 1. Type the name or IP address of the UNIX computer in the Computer Name box. 2. Click Add, and then click Configure. The password synchronization settings dialog box for the specific computer is displayed.

  • Page 260: Installation Procedure

    6-62 Compaq TaskSmart N2400 Administration Guide Installation Procedure The password synchronization service must be installed on all primary domain controllers (PDC) and backup domain controllers (BDC) located in a domain, to support the service. PDCs are the system that contains the primary copy of the user passwords.

  • Page 261: Password Synchronization-Default

    Advanced Administrative Procedures 6-63 Password Synchronization—Default Use Default to select password synchronization settings. Select different settings for each UNIX host in the Hosts tab. Direction of Password Synchronization—This option must remain unchecked. Password changes on Windows NT/2000 are always propagated to UNIX computers. Synchronize password changes from UNIX machines to Windows NT/2000.

  • Page 262: Backup Utility Management

    Appendix Backup Utility Management The Compaq TaskSmart N2400 appliance is a complete, engineered solution for network attached storage (NAS). Using tuned hardware and reliable operating system and software components in an integrated and tested package, the TaskSmart N2400 appliance enables companies to begin realizing the benefits of NAS.

  • Page 263: Sizing Tools

    These factors include performance, capacity, reliability, automation, and cost issues. If you have not already made decisions in these areas, Compaq provides some useful tools that make this process easier. Information about backup products is available on the Compaq website: http://www.compaq.com...

  • Page 264: Types Of Tape Solutions

    Backup Utility Management A-3 Types of Tape Solutions Compaq recommends several tape solutions for use with the TaskSmart N2400 appliance. The solutions in the following list are based on the DLT 35/70 tape drive: IMPORTANT: You must verify that your specific backup software solution is compatible with these tape device solutions.
  • Page 265 Other tape devices use High Voltage Differential (HVD) or Low Voltage Differential (LVD) connections. Typical HVD or LVD tape devices include the Compaq DLT TL891 MiniLibrary, the Compaq TL895 Library, and other autochangers. To use these devices, an optional SCSI tape controller must be used in PCI slot 4 in the server.

  • Page 266: Backup Software Vendors

    The TaskSmart N2400 appliance also contains an integrated backup solution that can be used for basic backup functionality. This solution does not have all the functionality and features offered by third-party solutions. Compaq recommends that you select and purchase a third-party backup solution that meets your needs.

  • Page 267: Backup Best Practices

    A-6 Compaq TaskSmart N2400 Administration Guide Backup Best Practices The following are general recommendations for performing backups. Keep your company-specific needs and environment in mind when implementing these suggestions. The Case for Regular and Reliable Backups The TaskSmart N2400 appliance has a range of high-availability features,...
  • Page 268 Backup Utility Management A-7 Logical disk information SANworks Virtual Replicator (SWVR): Pool names Sizes Member logical drives Virtual disk names and sizes This information greatly increases your ability to quickly and accurately recover from catastrophic failures such as: Fires Weather disasters Theft Complete hardware failures Backup Schedules...
  • Page 269 A-8 Compaq TaskSmart N2400 Administration Guide Taking Advantage of Multiple Backup Devices To take advantage of multiple backup devices, the server must be configured correctly. For example, if your TaskSmart N2400 appliance has 500 GB of disk space and is contained in a single virtual disk, it is not beneficial to have more than a single tape device.
  • Page 270 Backup Utility Management A-9 Disaster Recovery Disasters that cause the loss of your entire server or server operating system drives require a complete restoration of the server. The specific procedure for recovering from a disaster depends on your backup software and the optional disaster recovery modules that you may have installed.

  • Page 271: Raid Levels

    Appendix RAID Levels Distributed Data Guarding Distributed data guarding, also called RAID 5, stores parity data across all the drives in the array. Spreading the parity across all the drives allows more simultaneous read operations and higher performance than data guarding (RAID 4).

  • Page 272: Distributed Data Guarding, Raid 5

    NOTE: Given the reliability of a particular generation of hard drive technology, the probability of an array experiencing a drive failure increases with the number of drives in an array. Compaq recommends the number of drives in an array be limited to 14. DATA...

  • Page 273: Drive Mirroring

    RAID 1 is an expensive fault-tolerance method because 50 percent of the drive capacity is used to store the backup copy. IMPORTANT: The configuration that Compaq supports uses RAID 1 on the system drives in a two-drive RAID set.
  • Page 274 B-4 Compaq TaskSmart N2400 Administration Guide DATA DATA Figure B-2. Drive mirroring, RAID 1 Use ACU to configure your array controller and add additional drives to an existing configuration. ACU can also completely reconfigure your drive array. Reconfiguring your drive array is considered a “data destructive” operation.

  • Page 275: Troubleshooting

    Appendix Troubleshooting This appendix provides troubleshooting information for the TaskSmart N2400 appliance. The following sections cover troubleshooting for common hardware, as well as troubleshooting for hardware and software specific to the appliance: Initial Troubleshooting Checklist Hard Drive Problems SCSI Device Problems TaskSmart N2400 Server Troubleshooting Software and Firmware Diagnostic Tools SFU Troubleshooting...

  • Page 276: Initial Troubleshooting Checklist

    C-2 Compaq TaskSmart N2400 Administration Guide Initial Troubleshooting Checklist Check the following before attempting other solutions or calling for service: Is the TaskSmart N2400 appliance connected to a working power outlet? Is the TaskSmart N2400 appliance powered up and the power light...
  • Page 277 Troubleshooting C-3 Table C-1 Hard Drive Problems Symptom Possible Problem Possible Solution Hard drive fails, and your Hard drive failed. Replace hard drive. system completes Power-On Drive is not supported. Replace with a hard drive Self-Test (POST). supported by the TaskSmart N2400 appliance.

  • Page 278: Hot-Plug Drive Replacement Guidelines

    C-4 Compaq TaskSmart N2400 Administration Guide Table C-1 Hard Drive Problems continued Symptom Possible Problem Possible Solution No hard drives are recognized. Power problem is occurring. Check power to the storage cabinet. The new hard drive is not Drive bay is bad.

  • Page 279: Unsafe Hot-Plug Drive Replacement Precautions

    Troubleshooting C-5 Unsafe Hot-Plug Drive Replacement Precautions Be aware of the following Compaq guidelines cautioning unsafe hot-plug replacement. Do not remove a degraded drive if any other member of the array is offline (the online LED is off). No other drive in the array can be hot-plugged without data loss.

  • Page 280: Predictive Failure Alert

    RAID configuration. Refer to your Smart Array Controller user guide for information on fault tolerance options. IMPORTANT: You must use Compaq Insight Manager and a Compaq Smart Array Controller to manage the drive array on your server if you wish to implement predictive failure alert.
  • Page 281 IMPORTANT: Before replacing a degraded hard drive, use Compaq Insight Manager to examine the error counters recorded for each physical drive in the array to verify that such errors are not presently occurring. Refer to the Compaq Insight Manager...

  • Page 282: Scsi Device Problems

    C-8 Compaq TaskSmart N2400 Administration Guide SCSI Device Problems If the SCSI device is not being recognized, make sure that it is configured correctly. Refer to the documentation provided with the SCSI device. Hot-Plug Hard Drives Make sure that the hot-plug hard drives are correctly and sequentially installed, starting with bay 0.

  • Page 283: Software And Firmware Diagnostic Tools

    Troubleshooting C-9 Software and Firmware Diagnostic Tools This section describes software and firmware diagnostic tools available for all Compaq server products. The topics covered in this section include: Default Configuration Running Compaq Utilities Diagnostics Software Array Diagnostic Utility Integrated Management Log...

  • Page 284: Default Configuration

    The TaskSmart N2400 appliance ships with a default system configuration that defines operating system, storage, networking, and management settings. Unlike other Compaq server products, SmartStart is not used to set up and configure the TaskSmart N-Series appliance. The proper method for...

  • Page 285: Inspect Utility

    Troubleshooting C-11 Inspect Utility The Inspect Utility provides configuration information such as the contents of the operating system startup files, the current memory configuration, the ROM version, and Integrated Management Log (IML) information. The Inspect Utility operates with MS-DOS emulation mode of OS/2. Running the Inspect Utility 1.

  • Page 286: Running Compaq Utilities

    Partition The Compaq utilities are automatically available on the Compaq system partition. To run the utilities on the Compaq system partition, start the system, and then press the F10 key when you see: Press F10 for Compaq system partition utilities.
  • Page 287 To run these utilities directly from the Compaq SmartStart and Support Software CD: 1. Start the Compaq SmartStart and Support Software CD. 2. From the Compaq System Utilities screen, select the utility that you want to run, and then select Next.

  • Page 288: Diagnostics Software

    C-14 Compaq TaskSmart N2400 Administration Guide Diagnostics Software Test Error Codes tables include all test error codes generated by Compaq products. Each code has a corresponding description and recommended action or actions. Each system generates only those codes that apply to its configuration and options.
  • Page 289 Troubleshooting C-15 Steps for Diagnostics In Table C-3, the “Recommended Action” column lists the steps necessary to correct a problem. After completing the steps listed in the table, run the Diagnostics Utility to verify that the error condition has been corrected. If the error code is redisplayed: 1.

  • Page 290: Primary Processor Test Error

    C-16 Compaq TaskSmart N2400 Administration Guide Table C-3 Primary Processor Test Error Codes Error Code Description Recommended Action 101-XX CPU test failed. Replace the processor and retest. Replace the system board and retest. 103-XX DMA page registers test Replace the system board and retest.
  • Page 291 Troubleshooting C-17 Table C-3 Primary Processor Test Error Codes continued Error Code Description Recommended Action 122-XX Multiprocessor dispatch Check the system configuration and test failed. retest. Replace the processor and retest. 123-XX Interprocessor communication test failed. Replace the system board and retest. 199-XX Installed devices test failed.

  • Page 292: Array Diagnostic Utility

    ADU works by issuing multiple commands to the array controllers to determine if a problem exists. This data can then be saved to a file. In severe situations, this file can be sent to Compaq for analysis. In most cases, ADU provides enough information to initiate problem resolution immediately.

  • Page 293: Integrated Management Log

    Insight Manager consists of two components: a Windows-based console application, and server- or client-based management data collection agents. Starting with Compaq Insight Manager 4.0, the agents for Windows NT and NetWare are also Web-enhanced; that is, these agents enable Web browser access and monitoring of management information.
  • Page 294 The Compaq Survey Utility is a serviceability tool. It delivers online-configuration capture and comparison to maximize server availability. It is delivered on the Compaq Management CD in the SmartStart package, or is available on the Compaq website. Refer to the Compaq Management CD for information on installing and running the Compaq Survey Utility.

  • Page 295: Rapid Error Recovery

    IML, from within Compaq Insight Manager, or from within the Compaq Survey Utility. An example of the format of an event displayed on the IML is as follows:...

  • Page 296: Automatic Server Recovery-2

    Automatic Server Recovery-2 Automatic Server Recovery-2 (ASR-2) lets the server restart automatically from the operating system or the Compaq Utilities. To use this feature, you must use the System Configuration Utility to install Compaq Utilities in the Compaq system partition.
  • Page 297 If ASR-2 cannot restart the server within 10 attempts, ASR-2 places a critical error message in the IML, starts the server into Compaq Utilities, and enables remote access (if you configured remote access). To use this level of ASR-2, you must configure ASR-2 to load the operating system after restart.
  • Page 298 C-24 Compaq TaskSmart N2400 Administration Guide Hardware Requirements You can also run Compaq Utilities remotely over an IPX or IP network using the Network feature: To use Compaq Utilities on an IPX network, you must have Compaq Insight Manager 2.0 or later, or an NVT (Novell Virtual Terminal) Terminal Emulator with VT100 or ANSI terminal capabilities.
  • Page 299 Determines how long the server waits to initiate switch after ASR-2 activation. Software error recovery start option Allows the server to restart either into the OS or into Compaq Utilities. Thermal shutdown If enabled, shuts down the server if a critical thermal error occurs.
  • Page 300 10 minutes). If the ASR-2 timer counts down to zero before being reset due to an operating system fatal error or a server lock-up, ASR-2 restarts the server into either Compaq Utilities or the operating system (as indicated by the System Configuration parameters). The default value is 10 minutes. The allowable settings are 5, 10, 20, and 30 minutes.
  • Page 301 Server to remotely run the Compaq Utilities to Health Log or the Integrated identify the source of the fault. Management Log and starts the Compaq Utilities from the Compaq system partition on the hard drive.
  • Page 302 For modem access, you must have either Compaq Insight Manager 2.0 or above or have a VT100 or ANSI terminal type device. You can use a standard CRT with VT100 or ANSI emulation capability, or you can use a PC with a VT100 or ANSI terminal emulation package.

  • Page 303: Rompaq Error Recovery Options

    If the ASR-2 feature cannot restart the server within 10 attempts, ASR-2 logs a critical error in the IML and restarts the server into the Compaq Utilities, and then puts the modem into auto-answer mode.

  • Page 304: Configuration Switches

    C-30 Compaq TaskSmart N2400 Administration Guide 5. Power down the server. The keyboard, mouse, and monitor are all inactive. 6. The server emits two long beeps to indicate that you are in Disaster Recovery mode and that you should insert the ROMPaq diskette.

  • Page 305: Sfu Troubleshooting

    Troubleshooting C-31 SFU Troubleshooting A user cannot access an export. Is the folder exported? Execute “showmount –e servername” to see if the export name is listed. If not, the directory is not being exported out. Export out the directory using NFS. . Does the client have permission to access the share? Check permissions listed on the share from the showmount –e command (above).
  • Page 306 C-32 Compaq TaskSmart N2400 Administration Guide Users are displayed as incorrect users, or have access to files they should not, or both. Is the user correctly mapped? Go into the SFU MMC, User Name Mapping section, and check the advanced maps. If the user is mapped to an incorrect entry, change the name to the correct entry.
  • Page 307 Troubleshooting C-33 When mounting a share on a client machine as root, and “ls –al” denotes the mount point directory, a total of 0 files is reported and the “.” and “..” directories cannot be seen. When I attempt to create a file, I get a “permission denied”...
  • Page 308 C-34 Compaq TaskSmart N2400 Administration Guide When I attempt to share out a directory, an error message is displayed saying that a parent or child directory is already shared out, and it will not let me share this directory. This behavior is expected for SFU NFS.
  • Page 309 Troubleshooting C-35 When I try to mount from a UNIX client, I get one of the following errors: Mount failed:permission denied Did you type the NFS export name correctly? The NFS export name is case sensitive. Does the client have permission to access the export? If the client does not have permission to access the export, or if the client does not have permission to access the TaskSmart N2400 appliance, the client cannot mount the NFS export.
  • Page 310 C-36 Compaq TaskSmart N2400 Administration Guide Mappings do not reflect changes made to advanced user and group mapping. The User Mapping Server has not refreshed the new mappings. The cache refresh rate by default is set to update every 30 (1,800 decimal) minutes. This rate can be changed with a registry edit.

  • Page 311: Stopping And Starting Nfs File Service

    Troubleshooting C-37 Stopping and Starting NFS File Service There are two ways to start or stop NFS service on the TaskSmart N2400 appliance: From the Microsoft Management Console (MMC) From the command line IMPORTANT: Before stopping the service, be sure to provide advance warning to users so that they may save their work.

  • Page 312: Network Interface Controller Troubleshooting

    C-38 Compaq TaskSmart N2400 Administration Guide Network Interface Controller Troubleshooting This sections lists problems and outlines steps to take for resolving problems with either the standard NC3132 and NC3134 network interface controllers (NICs) or the optional NC6132 Gigabit Fibre NIC. Because of the graphics needed for this troubleshooting section, an overall table format is not used to list the information.

  • Page 313: Nc3132 And Nc3134 Nic

    Troubleshooting C-39 Table C-6 NC3132 and NC3134 NIC LEDs Indication Meaning The NIC and hub are receiving power. The cable connection between the hub and NIC is good. The NIC and hub are not receiving power, or the cable connections between the hub and NIC is faulty.

  • Page 314: Nc 6132 Nic Leds

    Open up the unit and reseat both the NIC and the upgrade module making sure that they are making a good firm connection. 5. Test the network interface controllers using Compaq Diagnostics. To run the NIC diagnostics you must first install the Network Teaming utility.

  • Page 315: Compaq Network Teaming And Configuration Properties Screen

    Next, highlight the Network adapter that you are having problems with, and then click Properties. NOTE: The network adapters shown in the figure below may differ from the network adapters installed on your system. Figure C-2. Compaq Network Teaming and Configuration Properties screen...
  • Page 316 Under Properties, select the Diagnostics tab, and then click on run tests. A warning appears telling you that running this application will disconnect you from the network; click OK. Figure C-3. Compaq Network Teaming and Configuration Properties screen Diagnostic tab...
  • Page 317 Troubleshooting C-43 After it completes testing, the results should look like the following. If not, there is a problem with either the settings or the Network Adapter itself. Figure C-4. Compaq Network Teaming and Configuration Properties screen Diagnostic tab test results...

  • Page 318: Other Common Network Interface Controller Problems And Solutions

    C-44 Compaq TaskSmart N2400 Administration Guide Other Common Network Interface Controller Problems and Solutions Diagnostics pass, but the connection fails or errors occur. 1. At 100Mbps, use Category 5 wiring and make sure the network cable is securely connected. 2. For NetWare clients, make sure that you specify the correct frame type in your NET.CFG file.
  • Page 319 Troubleshooting C-45 The ACT LED does not light. 1. Make sure that you have loaded the correct network drivers. 2. The network may be idle. Try accessing a server. 3. The NIC is not transmitting or receiving data. Run diagnostics, and then try another NIC.

  • Page 320: Remote Insight Lights-Out Edition Board Troubleshooting

    Manage. 2. Expand the Services and Applications folder. 3. Select Services. 4. Stop the Compaq Server Agents service. This action stops the Compaq Remote Insight Board Configuration agent, the Compaq Web Agent, and the Compaq Foundation Agents. 5. In Control Panel, select the Compaq Management Agents applet.

  • Page 321: Troubleshooting Logon Problems

    Troubleshooting C-47 Troubleshooting Logon Problems Logon name and password are not accepted. If you have connected to the board but it does not accept your logon name and password, you must verify that your logon information is correctly configured. Connect to the Remote Insight Lights-Out Edition board using your browser, log on with a user name that has supervisor access, and then re-enter the logon name and password that are not being accepted.
  • Page 322 Manage. 2. Expand the Services and Applications folder. 3. Select Services. 4. Stop the Compaq Server Agents service. This action stops the Compaq Remote Insight Board Configuration agent, the Compaq Web Agent, and the Compaq Foundation Agents. 5. In Control Panel, select the Compaq Management Agents applet.
  • Page 323 The agents running on the managed server provide the SNMP information provided to Compaq Insight Manager. For those agents to pass information through the Remote Insight Lights-Out Edition board, the Remote Insight Lights-Out Edition board drivers must be installed. See the Remote Insight Light-Out Edition User Guide for installation instructions.

  • Page 324: Troubleshooting Alert And Trap Problems

    C-50 Compaq TaskSmart N2400 Administration Guide Troubleshooting Alert and Trap Problems I am unable to receive Compaq Insight Manager alarms (SNMP traps) from the Remote Insight Lights-Out Edition board. A user with supervisor access must connect to the Remote Insight Lights-Out Edition board or run the System Configuration Utility to configure SNMP trap parameters.

  • Page 325: Miscellaneous Remote Insight Lights-Out Edition Board Troubleshooting

    You can update the time and date on the Remote Insight Lights-Out Edition board by running the System Configuration Utility. This utility automatically sets the time and date on the board using the server time and date. Compaq Management Agents for Servers on supported network operating systems also updates the time and date.

  • Page 326: Quickrestore

    How do I manage the TaskSmart N2400 appliance from Hewlett Packard OpenView? Verify that Compaq Insight Manager for Hewlett Packard (HP) OpenView has been installed on your management server. Insight Manager for HP OpenView can be downloaded from the management section of the Compaq website: http://www.compaq.com/manage...

  • Page 327: Selecting The Full Menu Option

    Storage configuration also includes the creation of pools and virtual disks that are associated with the Compaq Virtual Replicator software on the TaskSmart N2400 appliance. The data drives are segregated into groups of disks no larger than 14 and no smaller than 4.

  • Page 328: Quickrestore Menu Option

    2. Erases the operating system disks inside the server bays and reconfigures them to the factory default state. 3. Restarts the system. 4. Launches the Compaq Imaging processes and, upon completion, restarts the system. 5. Automatically ejects the QuickRestore CD, marking the completion of the QuickRestore process.

  • Page 329: Full Restore Menu Option

    5. Configures the external storage drives to the desired option specified in step 1. 6. Restarts the system for the configuration changes to take effect. 7. Launches the Compaq Imaging process and, upon completion, restarts the system. 8. Automatically ejects the QuickRestore CD, marking the completion of the QuickRestore process.

  • Page 330: Post Quickrestore And Automated Setup

    C-56 Compaq TaskSmart N2400 Administration Guide Post QuickRestore and Automated Setup Upon completion of the restoration, the system is configured as it came from the factory. The user should follow the same steps of initial setup that were followed during the initial configuration. Initial setup is identified by two major phases.

  • Page 331: Post Quickrestore Additional Setup

    Troubleshooting C-57 Post QuickRestore Additional Setup Upon completion of the setup of the server, tasks must be performed to return the TaskSmart N2400 appliance to the previous state (before the QuickRestore process) unless a factory state is desired. These tasks can include: Reset the system date, time, and time zone.

  • Page 332: Miscellaneous Troubleshooting

    The server indicates an incorrect ROM and then a blue screen error is displayed, with the following codes: 0x1E: 0x61736B, 0x536D6172, 0x74204241, 0x44524F4D. The software runs only on the TaskSmart N2400 appliance. Contact Compaq technical support. System Event Log My system event log contains entries that state that a particular pool has less than 30 percent space available.

  • Page 333: Compaq Insight Manager

    Contact Compaq technical support to get a replacement hard drive, memory module, or processor under the Compaq Pre-Failure Warranty. When the new part arrives, replace it. Note that hard drives can be replaced without server or external storage system or systems being powered down.

  • Page 334: Regulatory Compliance Notices

    For the purpose of regulatory compliance certifications and identification, the server and storage enclosure of the Compaq TaskSmart N2400 appliance are each assigned a Compaq series number. The Compaq series number for the server is ES1009 and the series number for the storage enclosure is EK1502.

  • Page 335: Class A Equipment

    D-2 Compaq TaskSmart N2400 Administration Guide devices are those that may reasonably be expected to be installed in a residential environment (for example, personal computers). The FCC requires devices in both classes to bear a label indicating the interference potential of the device as well as additional operating instructions for the user.

  • Page 336: Modifications

    Modifications The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Compaq Computer Corporation may void the user’s authority to operate the equipment. Cables Connections to this device must be made with shielded cables with metallic RFI/EMI connector hoods in order to maintain compliance with FCC Rules and Regulations.

  • Page 337: Canadian Notice (Avis Canadien

    D-4 Compaq TaskSmart N2400 Administration Guide Canadian Notice (Avis Canadien) Class A Equipment This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.

  • Page 338: European Union Notice

    Regulatory Compliance Notices D-5 European Union Notice Products with the CE Marking comply with both the EMC Directive (89/336/EEC) and the Low - Voltage Directive (73/23/EEC) issued by the Commission of the European Community. Compliance with these directives implies conformity to the following European Norms (the equivalent international standards are in parentheses): EN55022 (CISPR 22)—Electromagnetic Interference EN50082-1 (IEC801-2, IEC801-3, IEC801-4)—Electromagnetic...

  • Page 339: Laser Devices

    D-6 Compaq TaskSmart N2400 Administration Guide Laser Devices All Compaq systems equipped with a laser device comply with safety standards, including International Electrotechnical Commission (IEC) 825. With specific regard to the laser, the equipment complies with laser product performance standards set by government agencies as a Class 1 laser product.

  • Page 340: Laser Product Label

    Regulatory Compliance Notices D-7 Laser Product Label The following label or equivalent is located on the surface of the laser device supplied by Compaq. This label indicates that the product is classified as a CLASS 1 LASER PRODUCT. This label is affixed to a laser device installed in your product.

  • Page 341: Battery Replacement Notice

    There is a danger of explosion and risk of personal injury if the battery is incorrectly replaced or mistreated. Replacement is to be done by a Compaq authorized service provider using the Compaq spare designated for this product. For more information about battery replacement or proper disposal, contact your Compaq authorized reseller or your authorized service provider.

  • Page 342: Electrostatic Discharge

    A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices. This type of damage may reduce the life expectancy of the Compaq TaskSmart N2400 appliance. To prevent electrostatic damage, observe the following precautions: Avoid hand contact by transporting and storing products in static-safe containers.

  • Page 343: Grounding Methods

    If you do not have any of the suggested equipment for proper grounding, have a Compaq authorized reseller install the part. NOTE: For more information on static electricity, or assistance with product installation, contact your Compaq authorized reseller.

  • Page 344: Defined

    Index Active Directory account properties 3-29 Access Control List See ACL Builtin folder 3-21 Access Control Settings contents 3-21 Auditing tab dialog box for creating folder name NTSF Test, new group 3-36 illustrated 3-65 user 3-22 dialog box for folder name creating a password 3-23 NTSF Test Permissions tab, creating an account 3-21...

  • Page 345: Add Computer To Domain

    2 Compaq TaskSmart N2400 Administration Guide ACU (Array Configuration Utility) ALB (adaptive load balancing) accessing C-12, C-13 defined 6-46 configuration wizard, teaming option, Cisco Fast EtherChannel 6-46 bypassing 6-36 configuring the array using 6-46 controller B-4 array accelerator, battery creating logical drives 6-12...

  • Page 346: Described

    Index 3 starting into Compaq SCSI Utilities C-28 direct-connect A-3 starting into operating implementing A-3 system C-29 software vendors A-5 thermal shutdown C-25 tape devices timer C-26 connection methods A-3 unattended recovery C-23 described A-2 FC-AL A-4 shutdown C-25 Fibre Channel A-4...

  • Page 347: Hot-Plug Hard Drive

    4 Compaq TaskSmart N2400 Administration Guide LVM 6-14 open files, disconnecting 3-83 caching snapshot recovery 2-20 setting through Windows snapshots 2-29 Explorer 3-85 CDRH (Center for Devices and settings, listed 3-80 Radiological Health), Caching Settings dialog box, compliance D-6 illustrated 3-80...

  • Page 348: Command Prompt Screen

    5-9 with command line 3-70 remote administration 5-9 with MMC 3-72 viewing the event list C-20 deleting through Windows Compaq Insight Manager for HP Explorer 3-86 OpenView modifying through Windows remote administration 5-12 Explorer 3-87 Compaq Insight Manager for Tivoli NET SHARE command 3-70 NetView (AIX), Version 2.0...

  • Page 349: Configuration Data Diskette

    6 Compaq TaskSmart N2400 Administration Guide UNIX and Windows NT CPQTEAM (Compaq Network multiprotocol Teaming and Configuration) environment 1-14 Properties screen, Diagnostic tab test results, illustrated C-43 warning screen, illustrated 1-11 CPQTEAM (Compaq Network Windows NT workgroup and Teaming and Configuration)

  • Page 350: Diskette

    C-28 creating a new group 3-36 test error codes, creating a password 3-23 description C-14 creating an account 3-21 Diagnostics See Compaq creating user 3-22 Diagnostics deleting a user 3-26 Diagnostics and Utilities menu managing user accounts 3-30...

  • Page 351: Domain Username And

    8 Compaq TaskSmart N2400 Administration Guide modifying group 3-51 enterprise management modifying group Compaq Insight Manager for memberships 3-46 HP OpenView 5-12 modifying user Compaq Insight Manager for properties 3-49 Tivoli NetView (AIX), User Manager 3-49 Version 2.0 5-14 Domain Username and Password...

  • Page 352: Front Bezel Removing

    Index 9 exclamation point symbol x FCC (Federal Communications exporting files Commission) heterogeneous cables D-3 environment 4-9 Class A equipment compliance homogeneous notice D-2 environment 4-9 Class B equipment compliance notice D-2 Declaration of Conformity D-3 failure condition recovery, hard modifications D-3 drives C-4, C-5, C-6, C-7 mouse compliance...

  • Page 353: Global Group Properties Dialog

    10 Compaq TaskSmart N2400 Administration Guide predictive failure replacement guidelines C-6 getting help xii recognition C-4 GID (group ID) replacing 6-27, 6-31, 6-33 authentication 4-5 replacing, caution 6-28, 6-29, defined 1-14 6-34 Global Group Properties dialog server does not recognize C-3...
  • Page 354 Command Prompt screen 2-7 hot-pluggable drives See hard Compaq Insight Manager, drives Agent Web interface 5-11 HP OpenView Compaq Network Teaming and Network Node Manager 5-13 Configuration Properties remote administration 5-9 dialog box 6-43 Windows 2000 operating Compaq Network Teaming and...
  • Page 355 12 Compaq TaskSmart N2400 Administration Guide Customize Permissions dialog mapping server ls -al command example 4-11 Security tab 3-78 Microsoft Management Console screen 2-3 Customize Permissions dialog box, Share Permissions Modify User Pproperties tab 3-76 Member Of tab dialog box 3-33...
  • Page 356 Index 13 NIC Properties dialog SFU Password Synchronization box 6-42 dialog box, advanced NIS configuration screen 4-14 settings 6-61 SFU screen user interface 4-1 NTFS File Permission Entry, for file name screen 3-56 Share Properties dialog box, PCNSF, configuration General tab 3-79 screen 4-15 Shutdown, dialog box 2-9 Primary User Mapping...
  • Page 357 14 Compaq TaskSmart N2400 Administration Guide User Environment Profile complete system dialog box 3-47 configuration 1-13 User Name Mapping user connect Ethernet cable or cables 1-8 interface 4-10 User or Group Permission create configuration data Entry dialog box, for folder...
  • Page 358 2-29 group names 3-54 Linux organization 3-2 accessing other platforms 4-3 usernames 3-3 Compaq Insight Manager using tags 3-54 for 5-14 map maintenance, illustrated 4-26 installing Insight Manager for mapping Tivoli 5-15 changing primary 4-25...
  • Page 359 16 Compaq TaskSmart N2400 Administration Guide Microsoft Management user name mapping 4-10 Console See MMC. See MMC MMC (Microsoft Management Microsoft Windows file system Console) screen, illustrated 2-3 Modify User Properties security, website 3-55 MKS (Mortice Kern Systems) Account tab dialog box,...
  • Page 360 Index 17 Network Identification welcome New User, dialog box, dialog box, illustrated 3-42 illustrated 3-4 Network Information Service See stopping and starting Network Node Manager See NNM from command line C-37 Network Properties dialog box, NFS (Network File System) illustrated 6-51 auditing New Global Group dialog box, establish settings 4-32...
  • Page 361 18 Compaq TaskSmart N2400 Administration Guide NFS (Network File System) Server open file management User Mapping, illustrated 4-7 closing NFS (Network File System) server, a single open file 3-83 Logging pane, illustrated 4-8 closing all open files 3-83 NFS (Network Information Service)
  • Page 362 Index 19 passwords pools Active Directory capacity expansion 6-35 domain 3-23, 3-41 creating virtual disks 6-17 creating with SWVR 6-14 changing at logon 3-5 changing client 3-6 deleting 6-19 configuring 3-5 large 6-35 disabling C-30 moving arrays 6-34 effects on configuration 6-59 New Pool Wizard 6-15 modifying 3-7 online volume growth 6-21...
  • Page 363 20 Compaq TaskSmart N2400 Administration Guide properties RAID 1 guests 3-14 described B-3 modifying 3-28 drive mirroring B-3 group 3-14 drive mirroring, user 3-8 illustrated B-4 user, passwords 3-5 RAID 10 fault tolerance B-3 RAID 0+1+ B-3 RAID 4, described B-1...
  • Page 364 Tivoli NetView (Linux) 5-14 illustrated 2-8 management software restarting the server 2-12 Restore From Snapshot Wizard Compaq Insight Manager for HP OpenView 5-15 Schedule Information dialog methods 5-1 box, illustrated 2-25 Remote Insight Lights-Out Snapshot Information dialog...
  • Page 365 22 Compaq TaskSmart N2400 Administration Guide SCU (System Configuraton Utility) server response, troubleshooting selecting Diagnostics C-14 slow C-3 security Services for UNIX See SFU. See CIFS and NTFS security integration 3-69 Set Password, dialog box, integrating illustrated 3-7 described 3-69...
  • Page 366 Index 23 modifying snap-ins with MMC 3-79 adding and removing 3-16 modifying with Windows connecting to domain 3-18 disk system 2-4 Explorer 3-87 permission levels MMC 3-16 listed 3-76 Snapshot Manager interface, setting up through Windows illustrated 6-17 Explorer 3-84 Snapshot Manager screen standard 3-88 deleting a virtual disk,...
  • Page 367 24 Compaq TaskSmart N2400 Administration Guide Windows 2000 storage tools defragmenter 2-26 listed 2-12 write locality 2-15 online volume growth 2-14 snapshots 2-13 write performance 2-15 software error storage pooling 2-13 recovery C-22, C-25 virtual disks 2-13 recovery start option C-25...
  • Page 368 Tolerant option, Primary Processor Test Error Codes C-16 illustrated 6-44 Storage Enclosure Drive Bay technical support Configuration for Replacing Compaq phone number xii Failed Hard Drives 6-31 obtaining xii TaskSmart N2400 Server website xii Troubleshooting C-8 telephone symbol xi Windows NT Server 4.0 User...
  • Page 369 26 Compaq TaskSmart N2400 Administration Guide NIC (network interface troubleshooting, hard drive, controller) C-38 memory, or processor NIC (network interface failure C-59 troubleshooting, power supply controller) LEDs C-39, C-40 failure C-58 NIC teaming 6-56 troubleshooting, system event NICs C-40, C-41, C-43, C-44...
  • Page 370 Index 27 user guides User or Group Permission Entry Fast Ethernet and Gigabit dialog box, for folder name NIC 2-10 NTSF Test, illustrated 3-63 user properties Remote Insight Lights-Out Edition board 2-10 changing 3-8 Server Online Reference 2-10 dial-in 3-9 Smart Array 5300 2-10 disabling account 3-8 SWVR 2-10...
  • Page 371 28 Compaq TaskSmart N2400 Administration Guide backup tools considerations A-2 virtual disk direct connection A-2 growing fibre connection A-2 from SWVR 6-24 sizing, enterprise solutions white virtual disks paper A-2 creating from pools 6-17 website resources A-2 defragmenting 2-26 command line 2-7...
  • Page 372 Index 29 weight Server Manager 3-37 symbol xi user manager 3-49 warning xi Windows Powered OS password Windows Explorer administering CIFS synchronization 6-59 shares 3-84 Windows user and UNIX user deleting a CIFS share 3-86 to map and add for PCNFS modifying a CIFS share 3-87 dialog box, illustrated 4-21 setting caching 3-85...

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