About This Guide This guide provides information on setting up the monitor, installing drivers, using the on-screen display menu, troubleshooting and technical specifications. WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life.
Table of contents 1 Product Features HP Digital Signage Models ........................1 2 Safety and Maintenance Guidelines Important Safety Information ........................ 2 Maintenance Guidelines ........................3 Cleaning the Monitor ......................3 Shipping the Monitor ......................3 3 Setting Up the Monitor Installing the Stand (Sold Separately) ....................
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Screen Adjustment Options ........................ 21 Using the Auto-Adjustment Function ................. 22 Using the On-Screen Display Menu ....................23 Using the Remote Control to Adjust the OSD ..............23 OSD Menu Selections ....................... 24 Selecting An Aspect Ratio Mode ..................27 Adjusting the Timer Function .....................
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IR Codes Table ........................65 Appendix D Agency Regulatory Notices Federal Communications Commission Notice ................... 67 Modifications ........................67 Cables ..........................67 Declaration of Conformity for Products Marked with the FCC Logo (United States Only) ....67 Canadian Notice ..........................68 Avis Canadien ............................
Product Features HP Digital Signage Models The HP LCD digital signage monitors have a wide aspect active matrix thin-film transistor (TFT) panel. The monitors feature: ● LD4200 model, 106.7 cm (42-inch) widescreen diagonal viewable area display with 1920 x 1080 native resolution ●...
Safety and Maintenance Guidelines Important Safety Information A power cord is included with the monitor. If another cord is used, use only a power source and connection appropriate for this monitor. For information on the correct power cord set to use with the monitor, refer to the Power Cord Set Requirements on page WARNING!
Maintenance Guidelines To enhance the performance and extend the life of the monitor: ● Do not open the monitor cabinet or attempt to service this product yourself. Adjust only those controls that are covered in the operating instructions. If the monitor is not operating properly or has been dropped or damaged, contact an authorized HP dealer, reseller, or service provider.
Setting Up the Monitor To set up the monitor, ensure that the power is turned off to the monitor, computer system, and other attached devices, then follow the instructions below. Installing the Stand (Sold Separately) Remove the screws (1), monitor stand (2) and cable management clip (3) from the box. NOTE: The LD4200 stand uses six M4 x 12mm screws.
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Place a soft cloth on the table and place the product with the screen facing downward. Connect the stand as shown in the following illustrations. Figure 3-3 Sliding the LD4200 Stand Onto the LD4200 Monitor Figure 3-4 Sliding the LD4700 Stand Onto the LD4700 Monitor ENWW Installing the Stand (Sold Separately)
Use the screws to secure the stand to the rear side of the product. Figure 3-5 Securing the LD4200 Stand to the LD4200 Monitor Figure 3-6 Securing the LD4700 Stand to the LD4700 Monitor Connecting the Speakers (Sold Separately) Mount the speakers onto the product. Figure 3-7 Mounting the Speakers Chapter 3 Setting Up the Monitor...
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Use the four Taptite D3 x 12mm screws to secure the speakers to the monitor. Figure 3-8 Securing the Speakers to the Monitor After installing the speakers, use the cable holders and cable ties (available on select models) to organize the speaker cables. Figure 3-9 Using the Cable Holders (Feature Available on Select Models) Figure 3-10...
After installing the speakers, connect the input terminal with a proper color match. Figure 3-11 Connecting to the Input Terminal Rotating to the Portrait Position (Select Models) When installing the monitor in the portrait position, rotate it clockwise based on its front. The monitor can be rotated in only one direction.
Using the Remote Control Inserting the Batteries Slide off the battery cover. Insert the batteries with correct polarity (+/-). Close the battery cover. NOTE: Dispose of used batteries in the recycle bin to prevent environmental pollution. Figure 3-13 Inserting Batteries ENWW Using the Remote Control...
Identifying Remote Control Buttons Figure 3-14 Remote Control Buttons Component Function Toggles through video: AV > Component1 > Component2 > RGB PC > HDMI/DVI. Sleep When watching AV, RGB PC, HDMI/DVI, Component1, Component2, the product will be automatically turned off after a certain period of time. Press the button repetitively to select an appropriate time duration.
Component Function Volume Adjusts the sound up and down. Set (Check) Press to select a menu item or save changes. Identifying Rear Components Figure 3-15 Rear Components (The product image in the user guide could be different from the actual image) Component Function...
Connecting to External Devices Connecting to the Computer Be sure the monitor, computer and all attached devices are turned off. Connect the signal input cable: For analog operation, connect the VGA (D-sub) signal cable to the RGB IN (1) connector on the rear of the monitor and the other end to the VGA connector (2) on the computer.
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Connect the AC power cord to the power connector (1) on the rear of the monitor and the other end to an electrical outlet (2). WARNING! To reduce the risk of electric shock or damage to the equipment: • Do not disable the power cord grounding feature. The grounding plug is an important safety feature.
Press the INPUT button on the remote control to select the input signal. Press the SET button to save your change. Or, press the SOURCE button on the back side of the monitor panel. Press the AUTO/SET button to save your change. When connecting with a VGA signal input cable, select the RGB PC from the Input menu.
A security cable provision is available on the rear of the monitor to help prevent theft. The cable and lock are available separate and can be purchased from HP. Figure 3-22 VESA Mounting Holes Connecting Video Input Connect the video cable (not included) as shown in the following illustration, and then connect the power cable.
Press the INPUT button on the remote control to select the input signal. Press the SET button to save your change. Or, press the SOURCE button on the back side of the monitor panel. Press the AUTO/SET button to save your change. When connecting with a BNC cable, select AV from the Input menu.
Connecting HDMI Input (480p/720p/1080i/1080p) HDMI supports High Definition Input and HDCP (High-bandwidth Digital Content Protection). Some devices require HDCP in order to display HD signals. Connect the video/audio cable (not included) as shown in the following illustration, and then connect the power cord. (1) Connect an HDMI to DVI signal cable and RCA-PC audio cable to the monitor and VCR/DVD/ Set-top box (2) Connecting an HDMI signal cable to the monitor and DVR/DVD/Set-top box...
Watching AV Outputs When using AV input, you can connect the AV Out to other monitors. Connect the BNC cable (1) and audio cable (2) to the video/TV (3) and to the monitor (4). Figure 3-26 Connecting AV Out Chapter 3 Setting Up the Monitor ENWW...
Operating the Monitor Software and Utilities The CD that comes with the monitor contains files that you can install on the computer to enhance the performance of the monitor. ● HP monitor driver software, which automatically detects the computer's Microsoft Operating System and installs the corresponding .INF (Information) and .ICM (Image Color Matching) driver files that are used to configure the HP monitor ●...
Installing the .INF and .ICM Files After you determine that you need to update, you can install the .INF and .ICM files from the CD or download them. Installing from the CD To install the .INF and .ICM files on the computer from the CD: Insert the CD in the computer CD-ROM drive.
Screen Adjustment Options Figure 4-1 Front Panel Controls Component Function Source Toggles between video inputs: ● AV - Composite Video, S-Video ● Component1 - HDTV, DVD ● Component2 - HDTV, DVD ● RGB PC - VGA or 15-pin D-Sub analog signal ●...
Using the Auto-Adjustment Function You can optimize the screen performance for the VGA (analog) input by using the Auto/Set button on the monitor (AUTO button on the remote control) and the auto-adjustment pattern software utility on the CD provided. Do not use this procedure if the monitor is using an HDMI to DVI input. If the monitor is using a VGA (analog) input, this procedure can correct the following image quality conditions: ●...
Using the On-Screen Display Menu The monitor settings can be adjusted from the On-Screen Display (OSD) menu. Icon Main Menu Function Description Picture Adjusts screen brightness, contrast and color Audio Adjusts the audio options Time Adjusts the timer options Option Adjusts the screen status according to the circumstances Information Adjusts Set ID and check serial number and software version...
OSD Menu Selections The following table lists the On-Screen Display (OSD) menu selections and their functional descriptions. Icon Main Menu Submenu Description Picture Picture Mode Selects your screen presets. Toggle between: ● Vivid - select to display with a sharp image. ●...
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Icon Main Menu Submenu Description Advanced Selects the following screen color adjustment settings: ● Gamma - set your own gamma value. On the monitor, high gamma values display whitish images and low gamma values display high contrast images. ● Film Mode - function works in the following mode: AV, Component 480i.
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Icon Main Menu Submenu Description ◦ H-Position - moves the screen position horizontally. ◦ V-Position - moves the screen position vertically. ◦ H-Size - adjusts the horizontal size of the screen. ◦ V-Size - adjusts the vertical size of the screen. XGA Mode (RGB-PC only) - provides improved or better picture quality, select the same mode corresponding to computer resolution.
Icon Main Menu Submenu Description Option Language Selects the language in which the OSD menu is displayed. Key Lock Sets up the monitor so that it can only be used with the remote control. This feature can prevent unauthorized viewing. ISM Method Avoids allowing a fixed or burn-in image to remain on the screen for a long period of time.
Adjusting the Timer Function Use the remote control to set the following timer options. Clock The Clock menu allows you to reset the clock manually if the current time is incorrect. To reset the clock: Press the MENU button and then use ▼▲ buttons to select the Time menu. Press the ►...
Selecting Options Using the Key Lock The monitor can be set up so you can only use the remote control. To lock or unlock the OSD screen adjustment: Open the OSD menu and select Option. Select Key Lock from the menu list. To lock the OSD screen adjustment, set the Key Lock tab to the ON position.
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Use the following menu selections to adjust the Tile Mode: ● H-Size - adjusts the horizontal size of the screen taking into account the size of the bezel. ● V-Size - adjusts the vertical size of the screen taking into account the size of the bezel. ●...
Troubleshooting Solving Common Problems The following table lists possible problems, the possible cause of each problem, and the recommended solutions. Problem Possible Cause Solution No image is displayed. Power cord not connected. Be sure the power cord is properly connected to the outlet. ●...
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Problem Possible Cause Solution Check signal cable message appears. Signal cable is not connected. The signal cable between the PC and monitor is not connected. Check the signal cable. Press the INPUT button on the remote control to check the input signal. “Unknown Product”...
Problem Possible Cause Solution No sound. Audio cable not connected. Check that the audio cable is properly connected. Adjust the volume. Check if the sound is set properly. Sound is too dull. Equalizer is not balanced. Select the appropriate sound equalize. Sound is too low.
Technical Specifications NOTE: All performance specifications are provided by the component manufacturers. Performance specifications represent the highest specification of all HP's component manufacturers' typical level specifications for performance and actual performance may vary either higher or lower. HP LD4200 LCD Monitor Table B-1 HP LD4200 Specifications Display...
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Table B-1 HP LD4200 Specifications (continued) Dimensions (With Stand & Speaker) 67.6 cm 26.6 inches Height 29.3 cm 11.5 inches Depth 99.56 cm 39.2 inches Width Power AC 100-240V ~50/60Hz 2.2 A Rated Voltage Power Consumption 220W Typical On Mode ≤...
HP LD4700 LCD Monitor Table B-2 HP LD4700 Specifications Display 119.28 cm 47 inches Type TFT LCD Viewable Image Size 119.28 cm diagonal 47-inch diagonal Pixel Pitch 0.5415 mm x 0.5415 mm Maximum Weight 26.58 kg 58.6 lbs. Without Stand & Speaker 27.33 kg 60.25 lbs.
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Table B-2 HP LD4700 Specifications (continued) Maximum Resolution 1920 x 1080 @ 60Hz 1920 x 1080 @ 60Hz (if supported by OS or video card type) HDMI/DVI Recommended Resolution 1920 x 1080 @ 60Hz 1920 x 1080 @ 60Hz (if supported by OS or video card type) HDMI/DVI Horizontal Frequency 30 - 83kHz...
Recognizing Preset Display Resolutions The display resolutions listed below are the most commonly used modes and are set as factory defaults. This monitor automatically recognizes these preset modes and they will appear properly sized and centered on the screen. HP LD4200 and LD4700 Preset Display Modes Table B-3 HP LD4200 and LD4700 Factory Preset Display Modes Preset...
NOTE: DTV/PC selection on RGB and HDMI/DVI inputs is available for PC resolutions 640 x 480/60Hz, 1280 x 720/60Hz, 1920 x 1080/60Hz and DTV resolutions: 480p, 720p, 1080p. Power Indicator Mode Indicator Light On Mode Blue Sleep Mode Amber Off Mode Appendix B Technical Specifications ENWW...
Controlling the Multiple Product Use this method to connect several monitors to a single computer. You can control several monitors at a time by connecting them to a single computer. Connecting the Cable Connect the RS-232C cable as shown in the following illustration. The RS-232C protocol is used for communication between the computer and the monitor.
*[DATA]: To transmit command data. Transmit 'FF' data to read status of command. *[Cr]: Carriage Return ASCII code ‘0x0D’ *[ ]: ASCII code Space (0x20)’ OK Acknowledgement [Command2][ ][Set ID][ ][OK][Data][x] *The Product transmits ACK (acknowledgement) based on this format when receiving normal data. At this time, if the data is in data read mode, it indicates present status data.
Data 0 : Power Off 1 : Power On 02. Input Select (Command : b) (Main Picture Input) To select input source for the Set. You can also select an input source using the INPUT button on the remote control. Transmission [k][b][ ][Set ID][ ][Data][Cr] Data 2: AV...
06. Volume Control (Command : f) To adjust Volume. Transmission [k][f][ ][Set ID][ ][Data][Cr] Data Min : 00H ~ Max : 64H (Hexadecimal code) Acknowledgement [f][ ][Set ID][ ][OK][Data][x] Data Min : 00H ~ Max : 64H Refer to “Real data mapping” in this appendix. 07.
64 : Step 100 08. Brightness (Command : h) To adjust screen brightness. You can also adjust the brightness in the Picture menu. Transmission [k][h][ ][Set ID][ ][Data][Cr] Data Min : 00H ~ Max : 64H Refer to “Real data mapping” as shown below. Acknowledgement [h][ ][Set ID][ ][OK][Data][x] * Real data mapping...
Data Min : 00H ~ Max : 64H 10. Tint (Command : j) (Video only) To adjust the screen tint. You can also adjust the tint in the Picture menu. Transmission [k][j][ ][Set ID][ ][Data][Cr] Data Red: 00H ~ Green: 64H (Hexadecimal code) Refer to “Real data mapping”...
Transmission [k][l][ ][Set ID][ ][Data][Cr] Data 0 : OSD Off 1 : OSD On Acknowledgement [l][ ][Set ID][ ][OK][Data][x] Data 0 : OSD Off 1 : OSD On 13. Remote Lock /Key Lock (Command : m) To control Remote Lock on/off to the set. This function, when controlling RS-232C, locks the remote control and the local keys.
Data Min : 00H ~ Max : 64H Balance : L50 ~ R50 15. Color Temperature (Command : u)v To adjust the screen color temperature. Transmission [k][u][ ][Set ID][ ][Data][Cr] Data 0 : Medium 1 : Cool 2 : Warm 3 : User Acknowledgement [u][ ][Set ID][ ][OK][Data][x]...
9 : Turn the monitor off by auto off function Acknowledgement [z][ ][Set ID][ ][OK][Data][x] 17. ISM mode (Command: j p) Used to select the afterimage preventing function. Transmission [j][p][ ][Set ID][ ][Data][Cr] Data 1H : Inversion 2H : Orbiter 4H : White Wash 8H : Normal 10H : Dot Wash...
Data Key code : Refer to page IR Codes Table. Acknowledgement [c][ ][Set ID][ ][OK][Data][x] 20. Tile Mode (Command : d d) Change a Tile Mode. Transmission [d][d][][Set ID][][Data][Cr] Data Description Tile mode is off. 1 x 2 mode (column x row) 1 x 3 mode 1 x 4 mode 5 x 5 mode...
22. Tile V Position (Command : d f) To set the Vertical position. Transmission [d][f][][Set ID][][Data][Cr] Data Min : 00H ~ Max : 64H Acknowledgement [f][][Set ID][][OK/NG][Data][x] 23. Tile H Size (Command : d g) To set the Horizontal size. Transmission [d][g][][Set ID][][Data][Cr] Data Min : 00H ~ Max : 64H...
[d][i][][Set ID][][Data][Cr] Data Min : 00H ~ Max : 19H (Hexadecimal code) Acknowledgement [i][][Set ID][][OK/NG][Data][x] 26. Natural Mode (In Tilemode) (Command : d j) The image is omitted by the distance between the screens to be naturally shown. Transmission [d][j][][Set ID][][Data][Cr] Data 0 : Natural Off 1 : Natural On ff : Read Status...
Transmission [d][n][][Set ID][][Data][Cr] * The data is always FF(in Hex). Acknowledgement [n][][Set ID][][OK/NG][Data][x] * The data is 1 byte long in Hexadecimal. 29. Lamp fault Check (Command : d p) To check lamp fault. Transmission [d][p][][Set ID][][Data][Cr] * The data is always FF(in Hex). Acknowledgement [p][][Set ID][][OK/NG][Data][x] Data 0 : Lamp Fault...
31. Speaker (Command : d v) Turn the speaker on or off. Transmission [d][v][][Set ID][][Data][Cr] Data 0 : Off 1 : On Acknowledgement [v][][Set ID][][OK/NG][Data][x] 32. Time (Command : f a) Set the current time. Transmission [f][a][][Set ID][][Data1][][Data2][][Data3][Cr] [Data1] 0 : Monday 1 : Tuesday 2 : Wednesday 3 : Thursday...
*When reading data, FFH is inputted for [Data1], [Data2] and [Data3]. In other cases, all are treated as 33. On Timer (On/Off Timer) On, Off (Command : F b) Set days for On Timer. Transmission [f][b][][Set ID][][Data1][][Data2][Cr] [Data1] 0 (Write), FFH(Read) [Data2] 00H~FFH bit0 : Monday On Timer On(1), Off(0)
*When reading data, FFH is inputted for [Data2], [Data3]. In other cases, all are treated as NG. 36. Off Timer (On/Off Timer) Time (Command : f e) Set Off Timer. Transmission [f][e][][Set ID][][Data1][][Data2][][Data3][Cr] [Data1] 0 : Monday 1 : Tuesday 2 : Wednesday 3 : Thursday 4 : Friday...
40. Language (Command : f i) Set the OSD language. Transmission [f][i][][Set ID][][Data][Cr] Data 0 : English 1 : France 2 : Deutch 3 : Spanish 4 : Italian 5 : Portuguese 6 : Chinese 7 : Japanese 8 : Korean 9 : Russian Acknowledgement [i][][Set ID][][OK/NG][Data][x]...
Acknowledgement [b][ ][Set ID][ ][OK][Data][x] Data 20H : AV 40H : Component 1 41H : Component 2 60H : RGB (PC) 90H : HDMI/DVI (DTV) A0H : HDMI/DVI (PC) IR Codes Use this method to connect your wired remote control port on the monitor. Remote Control IR Code Output Wave ●...
Lead Code Repeat Code Bit Description ● Bit “0” ● Bit “1” Frame Interval: Tf The waveforem is transmitted as long as a key is depressed. IR Codes Table Code(Hexa) Function Note ▲ R/C Button ▼ R/C Button VOL(►) R/C Button VOL(◄) R/C Button POWER ON/OFF...
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Code(Hexa) Function Note MENU R/C Button EXIT R/C Button R/C Button R/C Button Number Key 0 R/C Button Number Key 1 R/C Button Number Key 2 R/C Button Number Key 3 R/C Button Number Key 4 R/C Button Number Key 5 R/C Button Number Key 6 R/C Button...
Agency Regulatory Notices Federal Communications Commission Notice This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
EMC Directive 2004/108/EC Compliance with these directives implies conformity to applicable harmonized European standards (European Norms) which are listed on the EU Declaration of Conformity issued by Hewlett-Packard for this product or product family. This compliance is indicated by the following conformity marking placed on the product:...
Hewlett-Packard GmbH, HQ-TRE, Herrenberger Strasse 140, 71034 Boeblingen, Germany The official EU CE declaration of conformity for this device may be found at http://www.hp.com/go/ certificates. German Ergonomics Notice HP products which bear the “GS” approval mark, when forming part of a system comprising HP brand computers, keyboards and monitors that bear the “GS”...
Japanese Power Cord Requirements For use in Japan, use only the power cord received with this product. CAUTION: Do not use the power cord received with this product on any other products. Product Environmental Notices Materials Disposal This HP product contains mercury in the fluorescent lamp in the display LCD that might require special handling at end-of-life.