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HP LD4730 User Manual

Lcd ultra-slim bezel digital signage displays
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HP LD4730 and LD4730G
LCD Ultra-slim Bezel Digital Signage
Displays
User Guide

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Summary of Contents for HP LD4730

  • Page 1 HP LD4730 and LD4730G LCD Ultra-slim Bezel Digital Signage Displays User Guide...
  • Page 2 © 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.

  • Page 3: About This Guide

    About this guide This guide provides information on setting up the display, installing drivers, using the On-Screen Display menu, troubleshooting, and technical specifications. WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life.
  • Page 4 About this guide ENWW...

  • Page 5: Table Of Contents

    Identifying remote control buttons ..................10 Setting up the remote control ................11 Mounting a single display on a stand (Sold Separately) ..............12 Installing the HP LD4730 Frame System (Sold Separately) .............. 12 Securing the display ........................... 15 Connecting cables ..........................15 Connecting multiple displays to one player ..................
  • Page 6 4 Operating the display ........................... 31 Using the On-Screen Display menu ....................31 Controlling displays with IR Daisy Chain ................32 Setting up IR Daisy Chain ................. 32 Controlling displays with the IR remote control ..........32 Navigating with the infrared remote control ............... 34 Navigating with the control panel ..................
  • Page 7 Power cord set requirements ......................62 Japanese power cord requirements .................. 62 Product environmental notices ......................63 Disposal of waste equipment by users in private households in the European Union ..63 Chemical substances ......................63 HP recycling program ......................63 Restriction of Hazardous Substances (RoHS) ..............
  • Page 8 viii ENWW...

  • Page 9: Product Features

    Product features HP Digital Signage Displays The LD4730 and LD4730G digital signage displays have a wide-aspect active matrix thin-film transistor (TFT) panel. The displays' features include the following: ● 119 cm (47 inch) diagonal screen with 1366 x 768 native resolution ●...

  • Page 10: Accessories

    RGB (VGA) cable ● External infrared sensor ● Infrared daisy chain cable Optional accessories The following can be purchased separately: ● Stand kit ● Speakers kit ● HP LD4730 Frame System ● HP DreamColor Display Calibration Solution Chapter 1 Product features ENWW...

  • Page 11: Safety And Maintenance Guidelines

    Safety and maintenance guidelines Important safety information A power cord is included with the display. If another cord is used, use only a power source and connection appropriate for this display. For information on the correct power cord set to use with the display, refer to the Power cord set requirements on page WARNING!
  • Page 12 ● Be sure the total ampere rating of the products connected to the outlet does not exceed the current rating of the electrical outlet, and the total ampere rating of the products connected to the cord does not exceed the rating of the cord. Look on the power label to determine the ampere rating (AMPS or A) for each device.

  • Page 13: Cleaning The Ld4730

    Cleaning the LD4730 Turn off the display and unplug the power cord from the back of the unit. Dust the display by wiping the screen and the cabinet with a soft, clean antistatic cloth. For more difficult situations such as removing fingerprints or other substances from the display screen, use a foam window cleaner with no petroleum derivatives or alternatively use a 50/50 mix of water and isopropyl alcohol sprayed onto a cloth to clean the screen surface.

  • Page 14: Setting Up The Display

    Setting up the display The display offers multiple connections for video and audio input. Analog video is input through the VGA port, while digital video can be input through either Video Over Ethernet (VOE) or DisplayPort. Sound can be transmitted with accompanying video through VOE or DisplayPort. To play sound accompanying VGA video, use the audio connection.

  • Page 15: Identifying Display Components

    Identifying display components The major components of the display and their functions are shown here. Figure 3-1 Display components Table 3-1 Major components Component Function Speaker installation: 4 holes Stand installation: 4 holes Handles: 4 Control panel with power and OSD navigation buttons Power and data connectors Remote control sensor and ambient light sensor Security cable provision...

  • Page 16: Connecting The Speakers (Sold Separately)

    Connecting the speakers (sold separately) Mount the speakers onto the display. Figure 3-2 Mounting the speakers Use the four Taptite D3 x 12 mm (0.47 in) screws to secure the speakers to the display. Figure 3-3 Securing the speakers to the display After installing the speakers, connect to the SPEAKER input terminal by connecting the proper color match for the left and right speakers.

  • Page 17: Display Control Panel

    Display control panel This picture shows the controls on the back of the display. For details on using them, see Navigating with the control panel on page Figure 3-5 Controls INPUT MENU Control Label Function INPUT Select video input source (VGA, DisplayPort, VOE) when not in OSD, Accept/Save a highlighted OSD choice when in OSD MENU...

  • Page 18: Identifying Remote Control Buttons

    Identifying remote control buttons Figure 3-6 Remote control buttons MUTE pqrs wxyz Space INPUT EXIT ENTER VOL+ MENU INFO TILE Color CAL Label Function Description MUTE Sound mute Turns the sound on or off Power on/off Turns the display on or off. 1 –...

  • Page 19: Setting Up The Remote Control

    Label Function Description INFO Information Invokes the Information option of the OSD menu. MENU Menu/Select Invokes the On-Screen-Display main menu, invokes submenus within the OSD. VGA input select Selects VGA video input source for viewing. Picture submenu Invokes the Picture menu of the OSD. Video Over Ethernet input Selects VOE video input source for viewing.

  • Page 20: Mounting A Single Display On A Stand (Sold Separately)

    Installing the HP LD4730 Frame System (Sold Separately) The frame system creates a 10 mm border around one or more LD4730 displays, giving the edge a finished look. To frame a group of displays, you need as many kits as you have displays in a row or column, whichever is greater.
  • Page 21 Figure 3-10 Attaching rails Attach the four corner pieces with four small (M3 x 5 mm) screws each. These overlap the rails and secure their ends. Figure 3-11 Attaching corners ENWW Installing the HP LD4730 Frame System (Sold Separately)
  • Page 22 Framing a group of displays is similar to framing a single display except that you will use some of the straight connectors to cover the gap between adjacent displays. Figure 3-12 Framing an array Attach corners and straight connectors after the rails are in place. Figure 3-13 Attaching corners and connectors When you frame an array, the peripheral displays can no longer move independently.

  • Page 23: Securing The Display

    Securing the display Security cable provision—To help prevent theft, a security cable provision is available on the rear of the display. The cable and lock required to connect to the display are available separately and can be purchased from HP. Figure 3-14 Cable lock Connecting cables...
  • Page 24 Label Function AC-IN Receives the power cord. AC SWITCH Turns off or on power to entire device, controller as well as screen. LINE-IN For an audio cable connected to the Line Out on a media player or computer sound card. The plug should be a standard-sized, TRS-type with stereo capability. SPEAKER-OUT Audio output for bare-wire speaker connection to external speakers (sold separately).
  • Page 25 Put the master power switch (2) into the ON (|) position. Figure 3-18 Turn On Power Switch If you will be using the VGA input for video, and you want to play the audio feed through the external speakers, connect one end of an audio cable (sold separately) to the Audio input jack (3) and the other end to the Line Out jack on the media player/computer.
  • Page 26 If you will be employing the HP external speakers, the bare speaker wire should be connected to the matching color coded speaker connector for the Right and Left speaker, as in Connecting the speakers (sold separately) on page Figure 3-21 External speaker connections If you want to remotely control and manage the display with the RS-232 Serial interface, attach one end of an RS-232 cable to the RS-232 input (5) port (With the display lying on its face, the...
  • Page 27 If you will be using analog video, plug the VGA cable into the VGA input connector (7). Since the VGA connection does not transmit audio, you may need to connect an audio cable as described in Step 1 (input is the lower of the two VGA connectors with the display on its face) and plug the other end of the VGA cable into the VGA adaptor on the media player/computer.
  • Page 28 If you will be connecting the display to a network, plug your CAT-5 network cable into the Ethernet port (11). Figure 3-26 Ethernet The Ethernet cable from the display can connect to a media player/computer, a router (switch), or an Intranet. A network connection enables the use of the Video Over Ethernet software to assign a media player to drive the display.
  • Page 29 Figure 3-27 Connecting the Ethernet cable If you want to use the external IR sensor, plug it into the IR-IN jack (12). The external sensor makes using the remote easier, especially with displays mounted in a video wall. Figure 3-28 Infrared sensor connection Place the IR sensor facing where you want the remote to be.

  • Page 30: Connecting Multiple Displays To One Player

    If you want to connect this display to another in an IR daisy chain, plug the included IR Daisy Chain cable into the IR-OUT jack (13). The free end will plug into the IR-IN of the next display in the chain. Figure 3-29 IR-OUT connection Connecting multiple displays to one player...
  • Page 31 Figure 3-31 Extended desktop The displays may be treated by an application as though there were up to 12 individual displays connected to 12 graphic adaptor heads on the media player/computer. Figure 3-32 Multiple independent displays The association of up to 12 displays is the technical limit, and depending upon the complexity of the desktop image to be displayed (playing flash, or streaming video), the number of displays which can Video Over Ethernet be associated with acceptable video performance may be less than 12 (See the...

  • Page 32: Connecting Multiple Displays With Tile Mode

    Connecting multiple displays with Tile Mode The recommended cable routing for daisy chain in Tile Mode is to start with the upper left display and connect across the upper tier of displays going from left to right to the last display in that tier. Then cable from the upper right display to the display just below it and connect across from right to left to the last display on the left.
  • Page 33 Figure 3-34 Multiple displays with tile mode Figure 3-35 Daisy chain connection – DisplayPort D is p lay I n D isp l ay I n D is p lay I n D i s p l ay I n Display Out Display Out Display Out...
  • Page 34 Multiple displays may also be controlled and managed with the IR Remote Control. Since the LD4730/LD4730G primary use is for video walls, use of the External IR Sensor is needed to provide the best IR remote control responsiveness. Connect the supplied External IR Sensor to the IR IN (Blue) jack.

  • Page 35: Mounting The Display

    After installing the cables, ensure that the power switch on all displays is in the on position (|). Turning the Power Switch ON does not turn the display on. This is especially important if you will be mounting the displays where access to the power switches is difficult. Figure 3-39 Turn On Power Switch The last step, after all the cables are connected and making sure the Power Switch is turned ON, is to...

  • Page 36: Mounting In Portrait Position

    The distances of each hole to the edges of the display are shown in Technical specifications on page 55. The weight for your model can be found there as well; when mounting to a wall, ensure that the supporting structure is strong enough for the listed weight. Mounting in portrait position When installing the display in the portrait position, rotate it clockwise based on its front.

  • Page 37: Software And Utilities

    USB extension cable in the USB port to facilitate color calibration in the future. ● If you will be installing the HP LD4730 Framing System, do so after all displays have been mounted and adjusted. Software and utilities HP displays are Plug-and-Play with Windows®...

  • Page 38: Downloading From The Web

    Select Install display driver software. Follow the on-screen instructions. Ensure that the proper resolution and refresh rates appear in the Windows Display control panel. NOTE: You might need to install the digitally signed display .INF and .ICM files manually from the CD in the event of an installation error.

  • Page 39: Operating The Display

    Operating the display The display can be operated with the infrared remote control, with the control panel buttons, or remotely by any network connected media player/computer using HP Network Sign Manager. The media player/computer running HP Network Sign Manager can be connected to the display directly with an Ethernet peer to peer connection or RS-232-C serial connection, or remotely via an intranet connection.

  • Page 40: Controlling Displays With Ir Daisy Chain

    Controlling displays with IR Daisy Chain The LD4730/LD4730G provides the capability of using IR Daisy Chain to enable selectable control of the displays locally, using the IR Remote Control when the displays are mounted in a video wall. You may control one display at a time by selecting the ID of the display, or you may control all the displays simultaneously by selecting an ID of “00”.
  • Page 41 Menu Setting Function Monitor ID ID number assigned to the display in the SET MONITOR ID Dialog IR Daisy Chain Monitor ID Enter the ID number of the display you want to receive the IR commands or enter “00” to control all the displays simultaneously Set Button Sets the display ID of the display you want to control and will lock out all the other displays from receiving the commands...

  • Page 42: Navigating With The Infrared Remote Control

    After a short period of time, the Lock message will disappear from the displays. At any time, you may press the INFO button on the IR remote control and the Lock message will reappear on the displays not selected to receive the IR commands: Figure 4-4 Lock message from INFO command Pressing the MENU key on the IR remote control will exit the IR daisy chain mode and unlock all the...

  • Page 43: Osd Menu Selections

    To put the display into low power mode, press the power ( ) button. Press it again to restore full power. The buttons can be disabled by pressing the left and right arrows buttons simultaneously and holding for 5 seconds. Repeat this procedure to enable the buttons again. Single buttons can be disabled and enabled with the following 5–second key presses: To enable/disable this: Hold these buttons:...
  • Page 44 Icon Menu Function description Color Calibration Launch the color calibration process. Tile Mode Set or change the tiling options when this display is one of an array. The following table lists the On-Screen Display (OSD) menu selections and their functional descriptions.
  • Page 45 Level 1 Menu Level 2 Menu Level 3 Menu Description Resolution Auto — allows the display to choose any supported resolution that matches the input signal. 1280 x 768 pixels 1360 x 768 pixels 1366 x 768 pixels The default setting is Auto. Color Adjust the shade of white the display produces.
  • Page 46 Level 1 Menu Level 2 Menu Level 3 Menu Description Treble Adjust treble 0 – 100. The default setting is 50. Bass Adjust bass 0–100. The default setting is 50. Sound Mode Standard — Most natural audio. Voice — Differentiates the human sound range from other sounds, which helps to make the human voices easier to hear.
  • Page 47 Level 1 Menu Level 2 Menu Level 3 Menu Description Ambient Light High — Frequently adjust the backlight based on input from Sensor the sensor. Low — Periodically adjust the backlight based on input from the sensor. Off — Do not adjust the backlight based on input from the sensor.
  • Page 48 Display Location — Identify this display's physical location in a way meaningful to you. Use up to 32 alphanumeric characters. Product Name — Automatically shows either LD4730 or LD4730G. Player Name — The computer name of a computer/media player running VOE software whose output is to be played on this display.
  • Page 49 Level 1 Menu Level 2 Menu Level 3 Menu Description Schedule You can schedule up to 7 On/Off times for the display to enter low power mode (screen is dark) or come out of low power to full power: On — Set a time for the display to turn on full power. Off —...
  • Page 50 Level 1 Menu Level 2 Menu Level 3 Menu Description ISM Method To prevent the screen from retaining an image that remains static for a long period of time, choose one of these relief methods: ● Orbiter— The image moves two pixels every two minutes.
  • Page 51 Level 1 Menu Level 2 Menu Level 3 Menu Description IR out Enable — Enable the external IR receiver and IR daisy-chain support. Disable — Disable the external IR receiver and IR daisy-chain support. The default setting is Disable. Firmware Update Current Ver.

  • Page 52: Power On Delay

    Power On Delay Power on delay lets you stagger the initial current draw of multiple displays on one electrical circuit. Each display will compute its own delay time. If its V Monitors setting in the Tiling submenu is 1, the delay will be a random number between 0.5 and 2.5 seconds.
  • Page 53 Video signal strength will determine how many displays may be daisy chained together. Degradation of the video signal due to distance may limit the maximum number of displays to less than 25. You can set up tiling through the OSD menu of each display in the array. That method is described HP Network Sign here.

  • Page 54: Optimizing Analog Images

    Original image Tiled with Natural Mode on, Tiled with Natural Mode off, the red bar is hidden and the all bars are visible and the slope is displayed correctly. slope is disjointed. Optimizing analog images When using VGA as your video source, you can optimize the screen performance by using the Auto Configuration option in the OSD and the Auto-adjustment Pattern Utility software on the CD provided.

  • Page 55: Tuning Color

    The HP LD4730 and LD4730G displays contain an internal color management engine and calibration processing hardware, allowing calibration without the use of an external computer; the colorimeter contained in the HP DreamColor Display Calibration Solution is all that is required.
  • Page 56 Total light output diminishes as a display ages. After one year of continuous use all day every day, the total light output an LD4730 or LD4730G is expected to have dropped by approximately 10%. With these considerations in mind, you will be able to choose a target luminance from the range offered.
  • Page 57 The time since power-up will be shown. If the display has not yet warmed up for one hour, either wait for the display to complete the warm up or exit calibration menu and return later. If at least one hour has passed since the display was last powered on, proceed to the next step. Choose the desired color temperature from the color temperature options provided.
  • Page 58 Hang the colorimeter over the top of the display and position it in the center of the target displayed on-screen. To do this, drape the USB cable over the top of the display so that the counterweight is in back and the colorimeter in front. Figure 4-11 Positioning the colorimeter Chapter 4 Operating the display...
  • Page 59 Adjust the position of the counterweight so that the colorimeter is properly positioned and maintains its position when released. To adjust the position of the counterweight on the USB cable, squeeze the release button and slide the weight. Figure 4-12 Adjusting the counterweight Alternatively, you can mount the colorimeter on a tripod and position it in front of the displayed target.

  • Page 60: Appendix A Troubleshooting

    Troubleshooting Solving common problems The following table lists possible problems, the possible cause of each problem, and the recommended solutions. Problem Possible cause Solution No image is Power cord is Be sure the power cord is properly connected to the outlet. displayed.

  • Page 61: Using Online Technical Support

    Problem Possible cause Solution Lines appear on Screen is out of Adjust using the procedure described in Optimizing analog images on page the background adjustment. screen. Horizontal noise Screen is out of Adjust using the procedure described in Optimizing analog images on page appears or the adjustment.

  • Page 62: Preparing To Call Technical Support

    Preparing to call technical support If you cannot solve a problem using the troubleshooting tips in this section, you might need to call technical support. Contact your regional HP authorized service provider. Have the following information available when you call: ●...

  • Page 63: Appendix B Technical Specifications

    HP's component manufacturers' typical level specifications for performance; actual performance might vary either higher or lower. HP Digital Signage Display Table B-1 Specifications HP LD4730 HP LD4730G Display Size 120.24 cm (47.3 in) 120.64 cm (47.5 in)
  • Page 64 Table B-1 Specifications (continued) HP LD4730 HP LD4730G Resolution — 1366 x 768 @ 60 Hz 1366 x 768 @ 60 Hz recommended Horizontal frequency 30 – 83 kHz 30 – 83 kHz Vertical frequency 50 – 76 Hz 50 – 76 Hz...

  • Page 65: Recognizing Preset Display Resolutions

    Locations of the VESA mounting holes are shown below. All units are mm. Figure B-1 VESA mounting holes 324.2 322.7 96.6 95.1 Recognizing preset display resolutions The display resolutions listed below are the most commonly used modes and are set as factory defaults.

  • Page 66: High Definition Video Formats

    Table B-2 Factory preset display modes (continued) Preset Pixel format Horizontal frequency Vertical Frequency (Hz) (kHz) 720 x 480 31.469 59.940 1024 x 768 48.363 60.004 1024 x 768 56.476 70.069 1024 x 768 60.023 75.029 1152 x 720 44.86 60.00 1152 x 870 68.68...

  • Page 67: Display Quality And Pixel Policy

    576i 720X576 15.625 50.000 13.500 576i 576p 720X576 31.250 50.000 27.000 576p 720p50 1280X720 37.500 50.000 74.250 720p-50Hz 1080i50 1920x1080 28.125 50.000 74.250 1080i-50Hz 1080p60 1920x1080 67.500 60.000 148.500 1080p-60Hz 1080p50 1920x1080 56.250 50.000 148.500 1080p-50Hz Display quality and pixel policy Defect Type Allowable Occurrences Bright dot*...

  • Page 68: Appendix C Agency Regulatory Notices

    Agency regulatory notices Federal Communications Commission notice This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

  • Page 69: Canadian Notice

    (If applicable, a 4-digit notified body number is inserted between CE and !). Please refer to the regulatory label provided on the product. The point of contact for regulatory matters is: Hewlett-Packard GmbH, Dept./MS: HQ-TRE, Herrenberger Strasse 140, 71034 Boeblingen, GERMANY. ENWW...

  • Page 70: German Ergonomics Notice

    German ergonomics notice HP products which bear the “GS” approval mark, when forming part of a system comprising HP brand computers, keyboards and monitors that bear the “GS” approval mark, meet the applicable ergonomic requirements. The installation guides included with the products provide configuration information. Japanese notice Korean notice Power cord set requirements...

  • Page 71: Product Environmental Notices

    Product environmental notices Disposal of waste equipment by users in private households in the European Union This symbol on the product or on its packaging indicates that this product must not be disposed of with your household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling or waste electrical and electronic equipment.

  • Page 72: Turkey Eee Regulation

    Turkey EEE regulation In Conformity with the EEE Regulation EEE Yönetmeliğine Uygundur Ukraine Restriction of Hazardous Substances Обладнання відповідає вимогам Технічного регламенту щодо обмеження використання деяких небезпечних речовин в електричному та електронному обладнані, затвердженого постановою Кабінету Міністрів України від 3 грудня 2008 № 1057. The equipment complies with requirements of the Technical Regulation, approved by the Resolution of Cabinet of Ministry of Ukraine as of December 3, 2008, in terms of restrictions for the use of certain dangerous substances in electrical and electronic equipment.

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