Solving Other Problems; Touch Screen Problem; Paper Feeding Problems - Samsung SCX-6545NX User Manual

MESSAGE MEANING
The printed papers
Too much paper in
are full on the output
output bin tray.
tray.
Remove printed
paper
The credit is not
Use Auxiliary
enough to access the
Access
job according to
Foreign Device.
110 _Troubleshooting
SUGGESTED
SOLUTIONS
Remove printed outs
from the output tray.
Insert credit into the
Foreign Device.

SOLVING OTHER PROBLEMS

The following chart lists some conditions that may occur and the
recommended solutions. Follow the suggested solutions until the problem is
corrected. If the problem persists, please call for service.

Touch screen problem

CONDITION
Turn the machine off and turn it on again. If the
The touch screen
problem persists, please call for service.
does not show
anything.

Paper feeding problems

CONDITION
Clear the paper jam. (See "Clearing paper
Paper is jammed
jams" on page 101.)
during printing.
• Check the maximum paper capacity of the tray.
Paper sticks
(See "Specification on print media" on
together.
page 35.)
• Make sure that you are using the correct type
of paper. (See "Specification on print
media" on page 35.)
• Remove paper from the tray and flex or fan the
paper.
• Humid conditions may cause some paper to
stick together.
• Different types of paper may be stacked in the
Multiple sheets of
tray. Load paper of only one type, size, and
paper do not feed.
weight.
• If multiple sheets have caused a paper jam,
clear the paper jam. (See "Clearing paper
jams" on page 101.)
• Remove any obstructions from inside the
Paper does not feed
machine.
into the machine.
• Paper has not been loaded correctly. Remove
paper from the tray and reload it correctly.
• There is too much paper in the tray. Remove
excess paper from the tray.
• The paper is too thick. Use only paper that
meets the specifications required by the
machine. (See "Specification on print
media" on page 35.)
• If an original does not feed into the machine,
the DADF rubber pad may require to be
replaced. Contact a service representative.
SUGGESTED SOLUTIONS
SUGGESTED SOLUTIONS