Problems Using Options; The Message Invalid Aux I/F Card Appears On The Lcd Panel; Paper Does Not Feed From The Optional Paper Cassette - Epson AcuLaser C9300N User Manual

Cause
There may be no paper in the paper source.
The size of loaded paper differs from the control panel or
printer driver settings.
Too many sheets may be loaded in the MP tray or paper
cassettes.
If paper does not feed from the optional paper cassette
unit, the unit may not be installed properly.
The pickup roller is dirty.
The optional paper cassette may not be installed
properly.

Problems Using Options

To confirm your options are installed correctly, print a configuration status sheet. See "Printing a
Configuration Status Sheet" on page 154 for details.

The message Invalid AUX I/F Card appears on the LCD panel

Cause
The printer cannot recognize the installed optional
interface card.

Paper does not feed from the optional paper cassette

Cause
The paper guides are not set correctly.
The optional paper cassette may not be installed
properly.
Epson AcuLaser C9300 Series
What to do
Load paper into the selected paper source.
Make sure that the correct paper size and paper source are set in
the control panel or printer driver.
Make sure that you have not tried to load too many sheets of
paper. For the maximum paper capacity for each paper source,
see "General" on page 193.
For instructions on installing the unit, see "Optional Printer Stand
and Paper Cassette Unit" on page 110.
Clean up the pickup roller. For instructions, see "Cleaning the
pickup roller" on page 135.
See "Optional Printer Stand and Paper Cassette Unit" on page 110
for instructions on installing an optional paper cassette unit.
What to do
Turn off the printer, then remove the card. Make sure the interface
card is of a supported model.
What to do
Make sure that the paper guides in the optional paper cassettes
are set to the correct paper size positions.
See "Optional Printer Stand and Paper Cassette Unit" on page 110
for instructions on installing an optional paper cassette unit.
User's Guide
Troubleshooting 166