Hp Technical Support; Customer Self Repair; Product Warranties; Subscription Service - HP 418800-B21 - StorageWorks Modular Smart Array 70 Storage Enclosure User Manual

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HP technical support

For worldwide technical support information, see the HP support website: http://www.hp.com/support.
Before contacting HP, collect the following information:
• Product model names and numbers
• Technical support registration number (if applicable)
• Product serial numbers
• Error messages
• Operating system type and revision level
• Detailed questions

Customer self repair

HP customer self repair (CSR) programs allow you to repair your StorageWorks product. If a CSR part
needs replacing, HP ships the part directly to you so that you can install it at your convenience. Some
parts do not qualify for CSR. Your HP-authorized service provider will determine whether a repair can be
accomplished by CSR.
For more information about CSR, contact your local service provider. For North America, see the CSR
website: http://www.hp.com/go/selfrepair.

Product warranties

For information about HP StorageWorks product warranties, see the warranty information website:
http://www.hp.com/go/storagewarranty.

Subscription service

HP recommends that you register your product at the Subscriber's Choice for Business website:
http://www.hp.com/go/e-updates.
After registering, you will receive e-mail notification of product enhancements, new driver versions,
firmware updates, and other product resources.

HP websites

For additional information, see the following HP websites:
• http://www.hp.com
• http://www.hp.com/go/storage
• http://www.hp.com/service_locator
• http://www.hp.com/support/manuals
• http://www.hp.com/support/downloads
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