Printer Problems; Scanner Problems - Dell Dimension 9100 Owner's Manual

Printer Problems

CAUTION:
Product Information Guide.
NOTE:
If you need technical assistance for your printer, contact the printer's manufacturer.
C H E C K T H E P R I N T E R D O C U M E N T A T I O N
troubleshooting information.
E N S U R E T H A T T H E P R I N T E R I S T U R N E D O N
C H E C K T H E P R I N T E R C A B L E C O N N E C T I O N S
• See the printer documentation for cable connection information.
• Ensure that the printer cables are securely connected to the printer and the computer (see page 13).
T E S T T H E E L E C T R I C A L O U T L E T
device, such as a lamp.
V E R I F Y T H A T T H E P R I N T E R I S R E C O G N I Z E D B Y
1
Click the Start button, click Control Panel, and then click Printers and Other Hardware.
2
Click View installed printers or fax printers.
If the printer is listed, right-click the printer icon.
3
Click Properties and click the Ports tab. For a USB printer, ensure that the Print to the following
port(s): setting is USB.
R E I N S T A L L T H E P R I N T E R D R I V E R

Scanner Problems

CAUTION:
Product Information Guide.
NOTE:
If you need technical assistance for your scanner, contact the scanner's manufacturer.
C H E C K T H E S C A N N E R D O C U M E N T A T I O N
troubleshooting information.
U N L O C K T H E S C A N N E R
40
Solving Problems
Before you begin any of the procedures in this section, follow the safety instructions in the
— See the printer documentation for setup and
— Ensure that the electrical outlet is working by testing it with another
— See the printer documentation for instructions.
Before you begin any of the procedures in this section, follow the safety instructions in the
— See the scanner documentation for setup and
— Ensure that your scanner is unlocked if it has a locking tab or button.
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W I N D O W S —