Troubleshooting - Binatone BB3200 User Manual

Troubleshooting

You have followed all the steps listed in pages 3-5 to install and set up
ALWAYS check
your BB3200.
first that:
All connectors are firmly inserted in their sockets
Mains power to the base unit is switched on at the socket
The handset's batteries are correctly and securely installed and are not run
down
Everyday use
"
The handset does
Check the connection of the batteries, they may be flat or not
not switch on"
and charge the handset on the base or charger pod.
"The handset
Check the connection of the power supply unit of the base unit.
switches on but
Verify that the network socket where the power supply unit is plugged in
cannot be
is supplying the correct voltage.
connected
to the base station" Repeat the handset registration procedure as described on page 20/21
" I cannot make or If the handset's display is blank. It may be switched off. Press the
answer calls"
HANG UP/C button for a few seconds to switch it back on.
Check that the base unit ' s mains power adapter is plugged in and power is
switched on. The base unit needs mains power for normal operation of
the phone
Make sure you are usin g the telephone line cable supplied with your BB3200
Other telephone line cables might not work.
Move the handset closer to the base unit
Check the battery Level symbol on the display. If it is low, replace the handset
on the base or charger pod to recharge the batteries.
Switch off power at the mains socket, wait for 30 seconds and then switch .
back on. This may solve the problem.
"I cannot make a
The handset 's keypad may be locked. Unlock it before you make a call.
call"
Only one handset can be connected to the outside line at
once. If another handset is already using the line, you need to wait until it's
finished its call.
"When I press keys,
Make sure the batteries are fitted in your handset. If the Battery Level symbol
nothing happens"
on the display shows 'low , put your handset back on the cradle for it to charge.
"When I key in a Try a different position for the base unit – somewhere higher if possible, or
number, it appears
further from other electrical equipment.
on the display, but I
Try moving the handset closer to the base unit.
can not make an
outside call.
The phone does not
Check that the base unit ' s mains power adapter is plugged in and power is
ring"
switched on.
The base unit needs mains power for normal operation of the phone
Make sure you are using the telephone line cable that was supplied with your
BB3200. Other telephone line cables might not work
inserted properly
'
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