Troubleshooting; Everyday Use - Binatone iDECT C5i System User Manual

ALWAYS confirm
that:
"I cannot make or
answer calls"
"I cannot make
calls"
"When I press the
keys, nothing
happens"
iDECT Help Line (for UK only): 0845 345 9677 (Local Call rate)

Troubleshooting

You have followed all the steps listed in the user manual
to install and set up your telephone.
All connectors are firmly inserted into their sockets.
Mains power to the base unit is switched on.
The handset's batteries are correctly and securely
installed and are not run down.

Everyday use

If the handset's display is blank, the phone may have been
switched off. Press and hold HANG-UP
back on.
Check that the power adapter of the base unit is connected
and the power is switched on.
The base unit needs mains power for normal operation of
the phone - not just for charging the batteries.
Make sure that you are using the telephone cable that is
supplied with your phone. Other telephone cables might not
work. Move the handset closer to the base unit.
Check the battery level icon on the display. If it is low,
replace the handset on the base unit or charging pod to
recharge the batteries.
Switch off the power at the mains socket, wait for a short
while and then switch it back on. This may resolve the
problem.
If the handset display shows
*
to unlock it before you make a call. Only one handset
can be connected to an external line at a time. If another
handset is already using the line, you need to wait until it has
ended the call.
Make sure that the batteries are installed in your handset. If
the Battery Level icon on the display shows 'low', place your
handset back on the cradle to charge.
B
Keys Locked, press and hold
to switch it
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