Inactive Irc; Irc Failed To Connect To Server Error Message; Irc Toolbar Icons Do Not Update - HP AB500A - Integrated Lights-Out Advanced User Manual

Inactive IRC

The iLO 2 IRC might become inactive or disconnected during periods of high activity. The problem is
indicated by an inactive IRC. IRC activity slows before becoming inactive. Symptoms of an affected IRC
include:
•
The IRC display does not update.
•
Keyboard and mouse activity are not recorded.
•
Shared Remote Console requests do not register.
•
The Virtual Media connection displays an empty (blank) virtual media device.
Although you can replay a captured file on an inactive IRC, the active state of the IRC is not restored.
This issue might occur when multiple users are logged into iLO 2, a Virtual Media session is connected
and is performing a continuous copy operation, or an IRC session is open. The Virtual Media continuous
copy operation takes priority, and, consequently, the IRC loses synchronization. Eventually, the Virtual
Media connection resets multiple times and causes the operating system USB media drive to lose
synchronization with the Virtual Media client.
To work around this issue, reconnect to the IRC and the Virtual Media. If possible, reduce the number of
simultaneous user sessions to iLO 2. If necessary, reset iLO 2 (the server does not need to be reset).

IRC Failed to connect to server error message

iLO 2 might issue the message Failed to connect to server when attempting to establish an IRC
session. Verify an available telnet connection.
The iLO 2 IRC client waits a specified amount of time for an IRC connection to be established with iLO 2.
If the client server does not receive a response in this amount of time, it issues an error message.
Possible causes for this message include:
•
The network response is delayed.
•
A shared remote console session is requested, but the remote console session leader delays sending
an acceptance or denial message.
To work around this issue, retry the IRC connection. If possible, correct the network delay and retry the
IRC connection. If the request was for a shared remote console session, attempt to contact the session
leader and retry the request. If the remote console Acquire function is enabled, use the Acquire button
rather than requesting a shared remote console session.

IRC toolbar icons do not update

When connecting to the IRC on iLO 2 version 1.30, an IRC object (iLO 2 Remote Console applet) is
installed in the browser. The object includes toolbar icons for new features included in iLO2 version 1.30.
When browsing to iLO 2 version 1.29 or earlier, the IRC object is not replaced by the version included
with the earlier firmware. As a result, toolbar icons appear for features included in iLO2 version 1.30 that
are not available in earlier versions. If you click on an icon, an error message might appear.
To manually remove the IRC object:
From a Microsoft® Internet Explorer 6 browser, click Tools>Internet Options.
1.
Select Temporary Internet files>Settings.
2.
Troubleshooting iLO 2 204