Viewing And Uninstalling Programs; Restarting Or Shutting Down A Host Computer During A Remote Management Session - Symantec PCANYWHERE - V12.5 User Manual

162 Supporting computers and servers remotely
What you can do during a remote management session

Viewing and uninstalling programs

Restarting or shutting down a host computer during a remote
management session
The Installed Programs feature lets you view information about the programs
and software updates that are installed on the host computer and uninstall them
if necessary. Some programs might require user interaction (for example, to close
open programs and save data) to complete the uninstallation process. You should
switch to remote control mode to ensure that the program is uninstalled
successfully.
To view and uninstall programs
1 In the Session Manager window, on the left navigation bar, under Session
Manager, click Remote Management.
2 Under Remote Management, click Installed Programs.
3 To uninstall a program, in the right pane, select the program that you want
to remove, and then click Uninstall.
Symantec pcAnywhere lets you remotely restart or shut down a host computer
during a remote management session. The remote management session ends after
you send the command.
Symantec pcAnywhere lets you configure options for saving data and notifying
the host user about the action that you are about to perform. For restart and shut
down commands, you can prompt users to close open programs and save their
work. You can also configure pcAnywhere to forcibly close open programs without
saving data. This lets pcAnywhere close programs that might require user
interaction to end a task (for example, saving a document). Some programs do
not support forcible termination.
This command does not support Windows XP Fast User Switching.
To restart or shut down a host computer during a remote management session
1 In the Session Manager window, on the left navigation bar, under Session
Manager, click Remote Management.
2
Under Remote Management, click Change Computer State.
3
In the right pane, under Action to Perform, select one of the following:
Restart computer
Shut down computer