Symantec PC ANYWHERE SOLUTION V 12.5 SP2 Manual page 21

To remotely control a computer
1 In the Symantec Management Console, on the Actions menu, click Remote
Mangement > Remote Control.
2 On the Remote Control page, enter the computer name or the IP address for
the computer that you want to control.
You can click Browse to find a list of available computers. Then, you can
select the computers that you want to control.
For more information, view topics about selecting computers in the Symantec
Management Platform Help.
3 From the Connect Using drop-down menu, select pcAnywhere.
If you choose a connection method other than pcAnywhere Solution, you
must ensure that the software for that method is installed and configured
properly.
4 (Optional) Click Advanced to choose other options.
See "Advanced options"
5 Click Connect.
6
On the Host Login page, enter the credentials for the computer that you want
to control.
If the authentication policy has not been applied to the host computer, the
default authentication uses each computer s local administrators group
account.
You can also choose to connect to a remote control session as a standard user
or as a superuser
See "Approve connection user states"
7
Click OK.
After you establish a connection, the Session Manager window appears on
your computer. The navigation bar on the left of the window lets you switch
modes. You can also perform the tasks that are related to the mode that you
have selected and view details about the connection. The arrow icons let you
expand and collapse each section in the navigation bar.
The right pane displays the host computer screen. If you are connected to
multiple remote control sessions, the right pane also displays each of those
sessions in a separate tab.
Starting a remote control session
on page 23.
on page 24.
Establishing remote connections 21