Appendix B Frequently Asked Questions - Symantec NORTON GHOST PERSONAL EDITION User Manual

A P P
Frequently asked
questions
When I compare the contents of the original source disk to the disk Norton
Ghost created there is a difference in the number of files. Why?
In addition to files skipped using the -skip switch, some temporary files are not
included when cloning a FAT volume. These include SWAPPER.DAT,
WIN386.SWP, SPART.PAR, PAGEFILE.SYS, HYBERN8, 386SPART.PAR,
GHOST.DTA, and DOS DATA SF.
Can I run Norton Ghost inside Windows 95/98/NT, or OS/2?
It is best to run Norton Ghost in DOS mode only. Norton Ghost should not be
run in Windows NT or OS/2. Norton Ghost will run in a DOS box of Windows
95/98, but caution should be observed. When the operating system is running
there may be files open or in a changing state, which, if cloned, will result in
the destination being in an unknown state. In addition, if you overwrite
partitions, the system must be restarted before using them.
If I shouldn't run Norton Ghost inside the operating system, how should I
launch Norton Ghost?
It is best to execute Norton Ghost at the true DOS level, not a DOS window
inside the operating system. Hitting F8 while Starting Windows 95/98 works
well, or you can create a floppy boot disk and then launch Norton Ghost.
I know I should launch Norton Ghost outside the operating system, but then I
don't have access to a JAZ, ZIP or CD-ROM drive for saving and loading disk
images. How do I work around this?
Create a bootable disk with the DOS-based drivers required to access these
devices.
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