Symantec 14125628 - Norton Internet Security 2009 User Manual

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User Guide

See back cover for Quick Installation.
We protect more people from more online threats than anyone in the world.
Care for our Environment, It's the right thing to do'.
Symantec has removed the cover from this manual to reduce the Environmental Footprint of our products.

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Summary of Contents for Symantec 14125628 - Norton Internet Security 2009

  • Page 1: User Guide

    See back cover for Quick Installation. We protect more people from more online threats than anyone in the world. Care for our Environment, It's the right thing to do’. Symantec has removed the cover from this manual to reduce the Environmental Footprint of our products.
  • Page 2 Norton AntiSpam, Norton AntiVirus, Norton Internet Security, Norton 360, and Norton SystemWorks are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U.S. and other countries. Windows is a trademark of Microsoft Corporation. Portions of this product Copyright [1996-2008] Glyph & Cog, LLC.
  • Page 3 Norton Internet Security Documentation”), that accompanies this License Agreement (collectively the IMPORTANT: PLEASE READ THE TERMS Software”) is the property of Symantec or AND CONDITIONS OF THIS LICENSE its licensors, and is protected by copyright AGREEMENT ( LICENSE AGREEMENT”) law. Although Symantec continues to own...
  • Page 4 Software activation by You. During A. You shall have the right to receive new activation, You may be required to provide features to the Software as Symantec, in its Your unique product key accompanying the sole discretion, makes such features available...
  • Page 5 In the event that You are not installed. If collected, the name will be used able to activate the Software over the by Symantec as an account name for such Internet, or through any other method computer under which You may elect to...
  • Page 6: Limited Warranty

    Software to You. Rights: Your sole remedy in the event of a breach of this warranty will be that Symantec will, at The Software is deemed to be commercial its option, replace any defective media computer software as defined in FAR 12.212...
  • Page 7: Technical Support

    Technical Support. In is the entire agreement between You and the course of providing the Technical Symantec relating to the Software and: (i) Support, Symantec may determine that the supersedes all prior or contemporaneous oral technical issue is beyond the scope of the or written communications, proposals, and Technical Support.
  • Page 9: Table Of Contents

    Contents Chapter 1 Overview ..........11 About Norton Internet Security ....11 What is new in Norton Internet Security ......... . . 12 Chapter 2 Installation ....
  • Page 10 Contents...
  • Page 11: Overview

    Overview This chapter includes the following topics: About Norton Internet Security What is new in Norton Internet Security About Norton Internet Security Norton Internet Security offers fast, comprehensive, and up-to-the-minute protection against online threats. It safeguards your computer, your identity, and your home network without slowing you down.
  • Page 12: What Is New In Norton Internet Security

    Helps prevent others from taking control of your PC, accessing your private information, or using your computer to host an attack Real-Time SONAR Detects emerging viruses Technology (Symantec without the need for traditional Online Network for updates or signature-based Advanced Response) definitions...
  • Page 13 Overview What is new in Norton Internet Security Smart Scheduler Runs quietly in the background to let you work and play without disruption Norton Recovery Tool Boots and repairs PCs badly infected by malware, even when the virus leaves the computer unbootable Parental Controls Lets you create individual user...
  • Page 14 Overview What is new in Norton Internet Security...
  • Page 15: Installation

    Norton Internet Security contains an antivirus program. If you have other antivirus programs that are installed on your computer, an uninstall panel may appear to help you remove them. Symantec strongly recommends that you remove the other antivirus programs. Follow the instructions on the uninstall panel.
  • Page 16: Installing Norton Internet Security

    Installation Installing Norton Internet Security During installation, Microsoft messages may appear. Follow Microsoft's on-screen instructions before you continue the installation of Norton Internet Security. Installing Norton Internet Security You can install Norton Internet Security from a CD or from a file that you download. To install Norton Internet Security 1 Do one of the following: If you install from a CD, insert the CD into the...
  • Page 17: Getting Started

    Getting started This chapter includes the following topics: Starting Norton Internet Security Activating your product Exploring the main window Viewing the protection status of your computer About the Security Status indicator For more information Starting Norton Internet Security Responding to Norton Internet Security protects any computer on Security Status which it is installed.
  • Page 18: Activating Your Product

    Activation Needed alert regularly until you activate the product. Product activation reduces software piracy and ensures that you use authentic Symantec software. You must activate your product within the time period that is specified by the alert, or your product stops working.
  • Page 19: Exploring The Main Window

    3 In the window that appears, click Done. About problems during activation If you cannot connect to the Symantec servers to activate your product, first check to see if you have parental control software, either installed or through your ISP, that might block the connection.
  • Page 20 Getting started Exploring the main window To explore the main window Starting Norton Start Norton Internet Security. Internet Security” 2 On the top of the main window, click the link that on page 17. you want to explore. Your options are: Leave Feedback Lets you submit feedback about your experience with your Norton product...
  • Page 21: Viewing The Protection Status Of Your Computer

    Getting started Viewing the protection status of your computer 4 In the center of the window, click Settings in the category pane that you want to explore. Your options are: Computer Helps you secure the data on your computer from viruses and other threats Internet Helps you secure your system from...
  • Page 22: About The Security Status Indicator

    Getting started About the Security Status indicator About the Security Status indicator The Security Status Indicator summarizes your current protection levels for different activities such as emailing and Web browsing. It estimates a general level of protection based on the security programs that are installed on your computer.
  • Page 23: For More Information

    In the main window, click Fix Now. For more information The product documentation helps you use Norton Internet Security. You can find the information that you need on your computer and on the Symantec Web site. Accessing Help Help is available throughout your Symantec product.
  • Page 24 If you purchased this product as a download, the PDF and Adobe Reader are not included. You must download the PDF from the Symantec Web site and Adobe Reader from the Adobe Web site. To install Adobe Reader from the CD 1 Insert the CD into the CD-ROM drive.
  • Page 25 For more information 2 Double-click the PDF. Accessing the Symantec Web site You can access the Symantec Web site from your product or from a browser. To access the Symantec Web site in your browser 1 Open your Web browser.
  • Page 26 Getting started For more information...
  • Page 27: Responding To Emergencies

    Responding to emergencies This chapter includes the following topics: Using the Norton Recovery Tool if you cannot install the product Using the Norton Recovery Tool if you cannot install the product If the installation of your product fails, you can use The Norton Recovery Tool on your product CD to check your computer for risks that may prevent successful installation.
  • Page 28 Responding to emergencies Using the Norton Recovery Tool if you cannot install the product Downloading the Norton Recovery Tool If the installation of your product fails, you can download The Norton Recovery Tool. Before you begin, you should close all open programs on your computer and ensure that you are connected to the Internet.
  • Page 29: Service And Support Solutions

    Support offerings may vary based on the language or product. Following are some notes on other versions of Symantec software: Preinstalled (OEM) software - If you have a valid subscription to a Norton product that came pre-installed on your computer, your computer manufacturer may be able to assist you with support-related queries.
  • Page 30 To access One Click Support, click Support on the product interface. Self Help The Symantec Web site contains answers to the most common customer questions. From our Web site you can: Find help with your subscription, download, product activation, or other nontechnical issues.
  • Page 31 Speak to a support representative in real time. To contact a support representative, please visit the Symantec support Web site at the following URL: www.symantec.com/globalsupport The online support option is displayed first, followed by the contact options where you can select the type of support you prefer.
  • Page 32: Keeping Your Subscription Current

    Web site at the following address: www.symantec.com/globalsupport Symantec reserves the right to change its support policies at any time without notice. You can view the latest version of the support policy at the following URL: www.symantec.com/supportpolicy...
  • Page 33 Zealand Level 2, 1 Julius Avenue North Ryde, NSW 2113 Sydney Australia http://www.symantec.com/en/aa/norton/support/index.jsp Europe, Middle Symantec Ltd Consumer Services & Support East, and Africa PO Box 5689 Blanchardstown Dublin 15 Ireland http://www.symantec.com/en/uk/norton/support/index.jsp Latin America Symantec Brasil Sevico e Suporte Symantec...
  • Page 34 Service and Support Solutions Club Symantec Club Symantec Join Club Symantec and sign up for your free monthly newsletter to receive the latest security articles, tips, and promotions! For more information, go to the following URL and select your country in the drop-down menu:...
  • Page 35: Index

    Help 19 Help & Support 20 CD-ROM Identity 21 opening screen 16 Internet 21 starting installation 16 Leave Feedback 20 Club Symantec Network 20 security tips 34 Norton Account 20 computer options 19 protection status 21 Run Norton Insight 20...
  • Page 36 22 Subscription and account information 25 Support contact 29 self help 29 Support policy 31 Symantec Web site 25 accessing from your browser 25 Online Virus Encyclopedia 25 Technical Support for Norton Internet Security 25 from Symantec 25 troubleshooting...
  • Page 38: Quick Installation

    Copyright © 2008 Symantec Corporation. All rights reserved. Symantec, Norton, and the Norton Logo are trademarks or registered trademarks of Symantec Corporation and its affiliates in the U.S. and other countries. Other names may be tradmarks of their respective owners.

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