Canon 4496B008AA Advanced Manual page 62

Click OK.
(2)
The Paper Feed Roller will rotate as it is cleaned.
6.
Clean the Paper Feed Roller with paper.
Make sure that the Paper Feed Roller has stopped rotating, then follow the
(1)
message to load three or more sheets of A4 or Letter-sized plain paper in the
paper source you selected in (3) of step 4.
Confirm the message and click OK.
(2)
The printer starts cleaning.
The cleaning will be completed after the paper is ejected.
Do not perform any other operations until the printer completes the cleaning of the Paper Feed Roller.
When the completion message appears, click OK.
(3)
If the problem is not resolved after cleaning the Paper Feed Roller in the Rear Tray, turn off the power,
disconnect the power plug, then wipe the Paper Feed Roller (A) located in the center inside the Rear Tray with a
moistened cotton swab or the like. Rotate the roller manually in the direction of the arrow (B) as you clean it. Do
not touch the roller with your fingers; rotate it with the cotton swab.
If the problem is not resolved after cleaning the Paper Feed Roller, contact the service center.
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