Canon 4496B008AA Advanced Manual page 419

Advanced Guide >
Troubleshooting
U349
Paper Is Jammed in the Paper Output Slot or the Rear Tray
Remove the paper following the procedure below.
1.
Slowly pull the paper out, either from the Rear Tray or from the Paper Output Slot,
whichever is easier.
Note
If the paper tears and a piece remains inside the printer, open the Top Cover and remove it.
Be careful not to touch the components inside the printer.
After removing all paper, close the Top Cover, turn the printer off, and turn it back on.
If you cannot pull the paper out, turn the printer off and turn it back on. The paper may be
ejected automatically.
2.
Reload the paper, and press the RESUME/CANCEL button on the printer.
If you turned off the printer in step 1, all print jobs in the queue are canceled. Reprint if necessary.
Note
When reloading the paper, confirm that you are using the paper suited for printing and are
loading it correctly.
Loading Paper
We recommend you use paper other than A5 sized one to print documents with photos or
graphics; otherwise, the printout may curl and cause paper exit jams.
If you cannot remove the paper or the paper tears inside the printer, or if the paper jam error continues
after removing the paper, contact the service center.
Paper Jams
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