Printing Does Not Start; Turn The Printer On; Dialog Box - Canon 4496B008AA Advanced Manual

Advanced Guide >
Troubleshooting
U321

Printing Does Not Start

Check 1: Make sure that the power plug is securely plugged in, then

turn the printer on.

lamp is flashing green, the printer is initializing. Wait until the
While the POWER
flashing and remains lit green.
Note
When printing large data such as a photo or graphics, it may take longer to start printing. While
the POWER lamp is flashing green, the computer is processing data and sending it to the
printer. Wait until printing starts.
Check 2: Check the status of ink tanks. Replace the ink tank if ink has
run out.
Check 3: Open the Top Cover and check to see if the ink lamps are
flashing red.
If there is still sufficient ink but its ink lamp is flashing red, an ink tank may not be installed in a right
position.
Routine Maintenance
Check 4: Open the Top Cover and make sure that the ink lamps light up
red.
If the ink lamp is not lit, press the
Check 5: Make sure that the USB cable is securely plugged in to the
printer and the computer.
When the printer is connected to your computer with a USB cable, check the followings:
If you are using a relay device such as a USB hub, disconnect it, connect the printer directly to
the computer, and try printing again. If printing starts normally, there is a problem with the relay
device. Consult the reseller of the relay device for details.
There could also be a problem with the USB cable. Replace the USB cable and try printing
again.
Check 6: Restart your computer if you are printing from the computer.
If there are any unnecessary print jobs, delete them.
Deleting the Undesired Print Job
Check 7: Make sure that the Inner Cover is closed.
If the Inner Cover is opened, close the Inner Cover and press the
printer.
Check 8: Make sure that your printer's name is selected in the Print

dialog box.

The printer will not print properly if you are using a printer driver for a different printer.
> Printing Does Not Start
mark on the ink tank until it clicks into place.
lamp stops
POWER
RESUME/CANCEL button on the