In Other Cases - Canon 4496B008AA Advanced Manual

The printer is not detected. Check the connection. may be displayed depending on the
computer you use. In this case, follow the procedure below to reinstall the MP Drivers.
1.
Click Cancel.
2.
Click Start Over on the Installation Failure screen.
3.
Click Back on the screen that appears next.
4.
Click Exit on the PIXMA XXX screen (where "XXX" is your printer's name), then
remove the CD-ROM.
5.
Turn the printer off.
6.
Restart the computer.
7.
Make sure that you have no application software running.
8.
Insert the CD-ROM again, then perform Easy Install to install the printer driver.

In other cases:

Follow the procedure described in your setup manual for proper installation.
If the driver was not installed correctly, uninstall the printer driver, restart your computer, then reinstall
the driver.
Deleting the Unnecessary Printer Driver
If you reinstall the printer driver, perform Custom Install on the
Driver.
Note
If the installer was forced to be terminated due to a Windows error, the system may be in an
unstable condition and you may not be able to install the driver. Restart your computer before
reinstalling.
Setup CD-ROM , then select IJ Printer
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