Juniper E SERIES BROADBAND SERVICES ROUTERS 11.3.X - E120 AND E320 HARDWARE GUIDE REV 9-29-2010 Hardware Manual

E series broadband services routers

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E Series™ Broadband

Services Routers

E120 and E320 Hardware Guide

Release

11.3.x

Published: 2010-09-29

Table of Contents

Troubleshooting

Summary of Contents for Juniper E SERIES BROADBAND SERVICES ROUTERS 11.3.X - E120 AND E320 HARDWARE GUIDE REV 9-29-2010

Page 2 Products made or sold by Juniper Networks or components thereof might be covered by one or more of the following patents that are owned by or licensed to Juniper Networks: U.S. Patent Nos. 5,473,599, 5,905,725, 5,909,440, 6,192,051, 6,333,650, 6,359,479, 6,406,312, 6,429,706, 6,459,579, 6,493,347, 6,538,518, 6,538,899, 6,552,918, 6,567,902, 6,578,186, and 6,590,785.
Page 3 REGARDING LICENSE TERMS. 1. The Parties. The parties to this Agreement are (i) Juniper Networks, Inc. (if the Customer’s principal office is located in the Americas) or Juniper Networks (Cayman) Limited (if the Customer’s principal office is located outside the Americas) (such applicable entity being referred to herein as “Juniper”), and (ii) the person or organization that originally purchased from Juniper or an authorized Juniper reseller the applicable...
Page 4 Customer shall be liable for any such violations. The version of the Software supplied to Customer may contain encryption or other capabilities restricting Customer’s ability to export the Software without an export license. Copyright © 2010, Juniper Networks, Inc.
Page 5 (including Juniper modifications, as appropriate) available upon request for a period of up to three years from the date of distribution. Such request can be made in writing to Juniper Networks, Inc., 1194 N. Mathilda Ave., Sunnyvale, CA http://www.gnu.org/licenses/gpl.html...
Page 8 Contacting Juniper Networks ........
Page 13: About The Documentation
Audience This guide is intended for experienced system and network specialists working with Juniper Networks E Series Broadband Services Routers in an Internet access environment. E Series and JunosE Text and Syntax Conventions Table 1 on page xiv defines notice icons used in this documentation.
Page 14 Indicates that you must press two or more Press Ctrl + b. keys simultaneously. Syntax Conventions in the Command Reference Guide Plain text like this Represents keywords. terminal length Italic text like this Represents variables. mask, accessListName Copyright © 2010, Juniper Networks, Inc.
Page 15: Obtaining Documentation
CD-ROMs or DVD-ROMs, see the Portable Libraries page at http://www.juniper.net/techpubs/resources/index.html Copies of the Management Information Bases (MIBs) for a particular software release are available for download in the software image bundle from the Juniper Networks Web site at http://www.juniper.net/...
Page 16: Self-Help Online Tools And Resources
7 days a week, 365 days a year. Self-Help Online Tools and Resources For quick and easy problem resolution, Juniper Networks has designed an online self-service portal called the Customer Support Center (CSC) that provides you with the following features: Find CSC offerings: http://www.juniper.net/customers/support/...
Page 19: E120 And E320 Overview
CHAPTER 1 E120 and E320 Overview This chapter provides introductory information about the Juniper Networks E120 and E320 Broadband Services Routers. It contains the following sections: System Description on page 3 Chassis Overview on page 3 E120 and E320 Modules on page 7...
Page 20: E320 Model
IOA types in the same slot and to support oversubscribed configurations. NOTE: The routers illustrated in this book might look different than your router due to configuration variations. Copyright © 2010, Juniper Networks, Inc.
Page 22: E120 Model
Air is pulled in from the right of the router by the fan tray and is exhausted out the left side. NOTE: The routers illustrated in this book might look different than your router due to configuration variations. Figure 3: E120 Router, Front View Figure 4: E120 Router, Rear View Copyright © 2010, Juniper Networks, Inc.
Page 23: E120 And E320 Modules
SRP modules are not interchangeable between all routers. For example, the SRP–100 used in the E320 router cannot be used in other E Series routers, and vice versa. See the E120 and E320 Module Guide for SRP module compatibility. Copyright © 2010, Juniper Networks, Inc.
Page 24: Module Details
The NVS cards in the redundant SRP module are designated standby-disk0 and standby-disk1. The PCMCIA card is factory installed. CAUTION: Before you insert or remove flash cards from a running router, we strongly recommend that you halt the SRP module or shut down the router. Copyright © 2010, Juniper Networks, Inc.
Page 25: Sfm Module
Two SRP modules and two SFM modules NOTE: You cannot use SFM modules of different capacities in the same configuration. For example, you cannot install a SFM-100 module and a SFM-320 module in the same router. Copyright © 2010, Juniper Networks, Inc.
Page 26: Srp Ioa
PC (running terminal emulation software) or ASCII terminal and enables direct CLI access. The second port (auxiliary) provides access to debug ports on specific processors (SRP module, line module). Juniper Networks customer support engineers use the auxiliary port. We recommend that users do not use the auxiliary port.
Page 27: Line Modules
Most input/output adapters (IOA) provide the physical interconnection to the network via small form-factor pluggable transceivers (SFPs). You insert each IOA into the passive midplane in the rear of the chassis, directly behind a line module. See Figure 2 on page 5 Copyright © 2010, Juniper Networks, Inc.
Page 28: Network Management Tools
The system offers a complete SNMP interface for configuration, status, and alarm reporting. The system supports both Standard and Enterprise MIBs (Management Information Bases). The Juniper Networks E Series Enterprise MIB is ASN.1 notated for Copyright © 2010, Juniper Networks, Inc.
Page 29: Redundancy Features
LMs and SFM modules are powered off. The system controllers remain active and respond on all management interfaces. All other modules remain in a power-off Copyright © 2010, Juniper Networks, Inc.
Page 30 The E120 fan tray has dual converters that load share for redundancy. If one converter fails, the other redundant converter takes over. The system software reports an alarm if any of the fans or converters fail. Copyright © 2010, Juniper Networks, Inc.
Page 31: Initial Installation
Unpacking and Inspecting the Router on page 17 Installing the Router on page 21 Installing Modules on page 25 Cabling the Router on page 45 Powering Up the Router on page 55 Accessing E Series Routers on page 59 Copyright © 2010, Juniper Networks, Inc.
Page 33: Unpacking And Inspecting The Router
Unpacking the Router on page 17 Inspecting Router Components and Accessories on page 18 If You Detect or Suspect Damage on page 18 Contacting Juniper Networks on page 19 The Next Step on page 19 Before You Begin Before you begin unpacking the router, be sure you have the following tools: A No.
Page 34: Inspecting Router Components And Accessories
Document any damage noted during your inspection. Confirm that the router has the correct number and type of modules for your ordered configuration. If You Detect or Suspect Damage If you detect or suspect damage to any equipment: Copyright © 2010, Juniper Networks, Inc.
Page 35: Contacting Juniper Networks
Contact your Juniper Networks sales representative or reseller. Contacting Juniper Networks Please contact Juniper Networks at 1-888-314-JTAC (from the United States, Canada, or Mexico) or 1-408-745-9500 (from elsewhere), or contact your sales representative if you have any questions or concerns. See “Contacting Customer Support and Returning Hardware”...
Page 37: Installing The Router
Position the router with easy access to the connections that it needs for power, local communications, and remote communications. See “Installation Guidelines and Requirements” on page 95, and “System Specifications” on page 89, for more information. Copyright © 2010, Juniper Networks, Inc.
Page 38 These modules are installed from the rear of the router (Figure 10 on page 22 and Figure 11 on page 23). See “Cabling the Router” on page 45 for cabling installation procedures. Figure 10: E320 Router, Rear View Copyright © 2010, Juniper Networks, Inc.
Page 39: Rack-Mounted Installation
Install heavier systems, such as an E320 router, on the bottom of the rack. Mount lighter systems higher in the rack. NOTE: An optional mounting kit is available for mid-chassis mounting. Contact your Juniper Networks sales representative for more information. Copyright © 2010, Juniper Networks, Inc.
Page 40: Preparing The Equipment Racks
If you need to install any modules, see “Installing Modules” on page 25. If the router was delivered with the modules already installed, see “Cabling the Router” on page 45, for instructions on connecting cables. Copyright © 2010, Juniper Networks, Inc.
Page 41: Installing Modules
In the E320 Broadband Services Router, modules mount vertically in a 15–slot chassis, numbered left to right (0–16). See Figure 12 on page 26 and Figure 13 on page 27 for front and rear views of the router. Copyright © 2010, Juniper Networks, Inc.
Page 43 In the E120 Broadband Services Router, modules mount horizontally in a 9–slot chassis, numbered bottom to top (0–10). See Figure 14 on page 27 and Figure 15 on page 28 for front and rear views of the router. Figure 14: E120 Router, Front View Copyright © 2010, Juniper Networks, Inc.
Page 44: Slot Numbering
(0–16). See Figure 16 on page 29 and Table 3 on page 29 for slot locations. Because two half-height IOAs can be installed in a slot, the upper bay is designated Adapter 0 and the lower bay is designated Adapter 1. The router does not have slot groups. Copyright © 2010, Juniper Networks, Inc.
Page 45 Chassis Location Slot LM (line module) Front E320 router—0–5, 11–16 E120 router—0–5 SRP module Front 6, 7 Blank filler panel Front Non-numbered empty slot between 6 and 7 SFM module Front 8, 9, 10 Copyright © 2010, Juniper Networks, Inc.
Page 46: Ioa Slot Combinations
ES2-S1 GE-8 Yes (GE-8 when paired with ES2 4G LM or ES2 10G LM; GE-8, OC3/STM1, and OC12/STM4 IOAs when paired with ES2 4G LM) ES2-S3 GE-20 Not applicable Not applicable Not applicable (Full-height IOA) Copyright © 2010, Juniper Networks, Inc.
Page 47: Module Combinations
Table 5: Module Combinations Modules ES2 4G LM ES2 10G UPLINK LM ES2 10G LM ES2 10G ADV LM SRP Modules SRP-100 √ √ √ – This module is only supported in the E320 router. Copyright © 2010, Juniper Networks, Inc.
Page 48: Ioas Requiring Sfps
Small form-factor pluggable transceivers (SFPs) are used on most IOAs. A range of SFPs that support different optical modes (multimode and single mode) and cabling distances are available. You can replace SFPs without disabling the interface or removing the Copyright © 2010, Juniper Networks, Inc.
Page 49: Proper Handling Of Es2 4G Lms
Do not use either row of heat sinks as a handle when carrying the module. You might dislodge or damage them. Figure 18: LM4 Heat Sink Locations Copyright © 2010, Juniper Networks, Inc.
Page 50: Es2 10G Uplink Line Modules
To protect the modules, IOAs, and slots when installing components, observe the following guidelines: CAUTION: When handling components, use an antistatic wrist strap connected to one of the router's ESD grounding jacks. This action helps to protect the module from damage by electrostatic discharge. Copyright © 2010, Juniper Networks, Inc.
Page 51: Required Tools And Safety Items
WARNING: Remove jewelry (including rings, necklaces, and watches) before working on equipment that is connected to power lines. Metal objects heat up when connected to power and ground and can cause serious burns or become welded to the terminals. Copyright © 2010, Juniper Networks, Inc.
Page 52: Installing An Srp Module Or Sfm Module
Remove the module from its antistatic bag, being careful not to touch module components, pins, leads, or solder connections. Verify that the ejectors are in the open position, as shown in Figure 19 on page 37. Copyright © 2010, Juniper Networks, Inc.
Page 53 NOTE: Tighten the captive screws completely before installing an adjacent module so that proper EMI gasket compression occurs. Failure to do this can make it difficult to install adjacent modules. CAUTION: Do not overtighten the screws. Copyright © 2010, Juniper Networks, Inc.
Page 54: Installing An Ioa Shelf
Be sure the threaded shaft is visible from the right side. (See Figure 20 on page 38.) Using a flathead screwdriver, tighten the screw snugly to secure the shelf. Installing a Line Module or an IOA This section describes the procedures for installing line modules and IOAs. Copyright © 2010, Juniper Networks, Inc.
Page 55 Insert the line module or IOA into the midplane by simultaneously depressing both ejectors (as shown in Figure 19 on page 37) and exerting forward pressure on the module. Tighten the module's captive screws using a No. 2 Phillips screwdriver. Copyright © 2010, Juniper Networks, Inc.
Page 56: Removing Modules And Ioas
Use a No. 2 Phillips screwdriver to loosen the captive screws located at the top and bottom of the module panel. If the module has ejector handles, pull them to the open position, as shown in Figure 21 on page 41. Copyright © 2010, Juniper Networks, Inc.
Page 57: Installing And Removing Sfps
IOAs that support these devices. A range of SFPs that support different optical modes (multimode, single mode, and so forth) and cabling distances is available. You can replace the SFPs without disabling the interfaces or removing the module from the system. Copyright © 2010, Juniper Networks, Inc.
Page 58: Installing Sfps
The connection circuitry is adjacent to the LK and ACT markings on the IOA's faceplate. The cable connectors will be visible when you install the SFP. For the correct orientation, see Figure 23 on page 43. Copyright © 2010, Juniper Networks, Inc.
Page 59: Removing Sfps
Identify the release mechanism for the SFP. Different SFPs use different release mechanisms. See Figure 24 on page 44 for possible release mechanisms, which include: A button that you press inward A ring that you press inward Copyright © 2010, Juniper Networks, Inc.
Page 61: Cabling The Router
Connect the SRP IOA to the network and to a management console. Connect grounding wires to the router chassis. Connect the power cables from the power source to the power distribution unit (PDU). Connect the IOAs to their appropriate network interface. Copyright © 2010, Juniper Networks, Inc.
Page 62: Required Tools, Wires, And Cables
Two #10 kep nuts (supplied) to connect the ground (earth) wire to the ground terminal. PDU wiring—We recommend a minimum of 4-AWG wire for the router with a dual stud terminal lug with 5/8-inch spacing. Copyright © 2010, Juniper Networks, Inc.
Page 63: Cabling The Srp Ioa
One 10/100Base-T Ethernet management port with an RJ-45 connector Two RS-232 ports with a DB-9 connector for direct CLI (Console) and debug (Auxiliary) access. The Auxiliary port is used to debug ports on a specific processor (SRP module, LM). Copyright © 2010, Juniper Networks, Inc.
Page 64: Network Timing Ports
Attach the BNC connector to Clock A's network timing port. Attach the opposite end of the network timing cable to your network's clock source Repeat steps 1 and 2 for the Clock B connections. Copyright © 2010, Juniper Networks, Inc.
Page 65: Management Ports
This section describes the common connector types used with IOAs. LC Duplex Connectors In accordance with EN60825-1, Safety of Laser Products - Part 1: Equipment Class, Requirements, and User's Guide (2001), multimode IOAs with LC connectors are defined as follows: Copyright © 2010, Juniper Networks, Inc.
Page 66: Sfps
Connect the power cables to the PDUs. See “System Specifications” on page 89 for the power requirements for the router. Table 8 on page 51 identifies the cabling requirements. Copyright © 2010, Juniper Networks, Inc.
Page 67: Task 1: Turn Off All Router Power
Figure 27 on page 51 shows the main components of a PDU. Figure 27: PDU Task 1: Turn Off All Router Power Before starting to cable the router, push all router power switches to OFF to turn off the router. Copyright © 2010, Juniper Networks, Inc.
Page 68: Task 2: Connect The Grounding Cables
To connect power cables to the router, follow these steps. See Figure 27 on page 51 as needed. NOTE: Juniper Networks has qualified an AC power supply unit for use with the router. Contact your account representative for more information.
Page 69: The Next Step
Place the clear plastic guard over the terminal posts, and secure it in place by tightening the four screws. Repeat Steps 1–9 for each power input module in your configuration. The Next Step See “Powering Up the Router” on page 55. Copyright © 2010, Juniper Networks, Inc.
Page 71: Powering Up The Router
Cabling IOAs on page 49 Cabling the Router for Power on page 50 Powering Up NOTE: In this procedure we assume that the system is already connected to a power source. See “Cabling the Router” on page 45. Copyright © 2010, Juniper Networks, Inc.
Page 72: Initialization Sequence
E120 and E320 11.3.x Hardware Guide NOTE: Juniper Networks has qualified an AC power supply unit for use with the router. Contact your account representative for more information. For specifications on the electrical requirements for the system, see “System Specifications” on page 89. For details on the power consumed by the different modules, see the E120 and E320 Module Guide.
Page 73: Powering Down
(FAT) the next time it reboots. The Next Step If you have problems powering up the system, see “Troubleshooting” on page 77 for help. If the system boots properly, see “Accessing E Series Routers” on page 59. Copyright © 2010, Juniper Networks, Inc.
Page 75: Accessing E Series Routers
RS-232 port. Through this connection you use the CLI to set an IP address on the system. After you configure the IP address, you can access the system remotely (for example, via Telnet). Copyright © 2010, Juniper Networks, Inc.
Page 76: Console Port Setup
The console port is considered a data terminal equipment interface (DTE). Direct connection to a terminal or PC (which also have DTE interfaces) requires a crossover cable. To connect a console directly to the system: Copyright © 2010, Juniper Networks, Inc.
Page 77: Assigning An Ip Address
“Powering Up the Router” on page 55.) Then set an IP address for the system. The system powers up in User Exec mode. To assign an IP address: Enter the enable command at the User Exec prompt. Copyright © 2010, Juniper Networks, Inc.
Page 78: Telnet Setup
Enter configuration commands, one per line. End with CNTL/Z. host1(config)# The system is now in Global Configuration mode. Enter the line command. host1(config)#line vty 0 4 host1(config-line)# The system is now in Line Configuration mode. Disable the password. Copyright © 2010, Juniper Networks, Inc.
Page 79: Snmp
SNMP. See JunosE Command Reference Guide A to M and JunosE Command Reference Guide N to Z for the commands that are available for configuring the system as an SNMP agent. The Next Step See “Maintaining the Router” on page 67. Copyright © 2010, Juniper Networks, Inc.
Page 81: Hardware Maintenance, Replacement, And Troubleshooting Procedures
PART 3 Hardware Maintenance, Replacement, and Troubleshooting Procedures Maintaining the Router on page 67 Troubleshooting on page 77 Copyright © 2010, Juniper Networks, Inc.
Page 83: Maintaining The Router
Modules are shipped in antistatic bags and protective packaging. Components, such as transceivers and nonvolatile storage (NVS) cards, are shipped in antistatic plastic containers within an antistatic padded box. Copyright © 2010, Juniper Networks, Inc.
Page 84: Cleaning The System
(SRP) modules. The procedure you use depends on the number of SRP modules in the system. A new NVS card already contains the software release you ordered. NOTE: The new NVS card must contain the same software release that you are running on the system. Copyright © 2010, Juniper Networks, Inc.
Page 85: Upgrading A System That Contains One Srp Module
Remove jewelry (including rings, necklaces, and watches) before working on equipment that is connected to power lines. These actions prevent electric shock and serious burns. Copyright © 2010, Juniper Networks, Inc.
Page 86: Replacing An Nvs Card
SRP module or shut down the router. Failure to do this can result in file corruption in one or both cards. See JunosE System Basics Configuration Guide, Chapter 6, Managing Modules for information about the halt command. Copyright © 2010, Juniper Networks, Inc.
Page 87: Replacing Fan Trays
Modules” on page 83. You can monitor fan status by observing the LEDs on the SRP module or on the fan tray behind the faceplate. For complete LED information, see “Understanding Status LEDs to Troubleshoot” on page 78. Copyright © 2010, Juniper Networks, Inc.
Page 88: Removing An E320 Fan Tray
Installing an E320 Fan Tray To install the fan tray: CAUTION: Do not use the fan tray handle to carry the fan tray assembly. Use the handle only to push the tray into the chassis. Copyright © 2010, Juniper Networks, Inc.
Page 89: Installing An Air Filter
Ground yourself by using an antistatic wrist strap or other device and connect it to one of the ESD grounding jacks. Remove the front bezel by grabbing the edges and pulling straight out toward you. Copyright © 2010, Juniper Networks, Inc.
Page 90: Replacing A Power Distribution Unit
CAUTION: Do not overtighten the screws. Reconnect the power cables and grounding cables. See “Cabling the Router for Power” on page 50 Replace the clear plastic guard. Power up the router. See “Powering Up the Router” on page 55. Copyright © 2010, Juniper Networks, Inc.
Page 93: Troubleshooting
Commands relating to a line module might fail if the module has not completed initialization. Use the show version command to display line module status. Do not enter commands for a line module until its state is online. Copyright © 2010, Juniper Networks, Inc.
Page 94: Troubleshooting Power Failures
Power source cannot handle current, and wattage to the system. See “System Specifications” system load. on page 89. 3. If the system still does not operate, contact the Juniper Networks Technical Assistance Center (JTAC). System shuts Temperature is too high.
Page 96 SRP module REDUN Redundancy Green Module is the Module is no spare system longer acting as controller, is up, the spare system and is ready to controller. take the role of the online system controller. Copyright © 2010, Juniper Networks, Inc.
Page 97: Led Activity
When the system boots, it runs a series of tests for each module installed in the system, and the LEDs display various configurations. See Table 11 on page 82 and Table 12 on page 82 to understand normal and abnormal LED activity. Copyright © 2010, Juniper Networks, Inc.
Page 98 Power B. 3. Make sure connections to power sources are securely attached. 4. If system still does not operate, contact the Juniper Networks Technical Assistance Center. FAIL LED lights The line module and IOA are Make sure that the line modules and IOAs are compatible;...
Page 99: Monitoring Temperatures Of Modules
Ethernet connection is down. Make sure that Ethernet cables are properly connected to both the Ethernet port and the appropriate network device. 2. If the condition persists, contact the Juniper Networks Technical Assistance Center. ALM LED is red System does not recognize a Make sure that all cables are firmly plugged into the ports port connection.
Page 100: Resetting Line Modules And Srp Modules
Double-Bit Errors on SRP Modules SRP modules include error checking and correction (ECC) to protect their SDRAM. ECC provides error detection of single-bit and double-bit errors and correction of single-bit errors for the SDRAM as follows: Copyright © 2010, Juniper Networks, Inc.
Page 101: Detecting Double-Bit Errors
SRP module after you reboot, or if the FAIL LED on the SRP module stays on during rebooting, the SDRAM is permanently damaged and needs replacing. In this event, call the Juniper Networks Technical Assistance Center to arrange for repair.
Page 103: Appendixes
PART 4 Appendixes System Specifications on page 89 Installation Guidelines and Requirements on page 95 Cable Pinouts on page 107 Contacting Customer Support and Returning Hardware on page 111 Declaration of Conformity on page 117 Copyright © 2010, Juniper Networks, Inc.
Page 105: Appendix A System Specifications
Short term: 5% to 95% (noncondensing) Ambient storage temperature –40° ˚ to 158° F (–40° ˚ to 70° C), 95% relative humidity Ambient storage humidity 5% to 95% (noncondensing) Heat Dissipation 1920 W, 6553 BTU/hour maximum DC Input Copyright © 2010, Juniper Networks, Inc.
Page 106 EN 61000-4-2, EN 61000-4-3, EN 61000-4-4, EN 61000-4-6 ETSI 300-386, Telecommunication Network Equipment; ElectroMagnetic Compatibility (EMC) requirements FCC Part 15 Class A IECS-03 Issue 3 Class A VCCI (Voluntary Control Council for Interference by Information Technology Equipment) Copyright © 2010, Juniper Networks, Inc.
Page 107: E320 Broadband Services Router Specifications
Air intake occurs in the front and left and right sides of the router. Air is exhausted out of the top of the router. Exhaust air from components installed below the router is directed by an integral plenum out the back. See Figure 34 on page 99. Copyright © 2010, Juniper Networks, Inc.
Page 108: Router Power Requirements
IMIX (Internet mix) values under typical conditions. Table 16: Power Requirements for E120 Router and E320 Router Watts Component maximum Watts measured @48V, nominal temperature Model number 100%IMIX 50%IMIX 0%IMIX E320 Fan Tray ES2-FANTRAY-FRU E120 Fan Tray ES2-120FTRAY-FRU Copyright © 2010, Juniper Networks, Inc.
Page 109 ES2 10G ADV ES2-10GACS4-MOD ES2-S1 GE-4 ES2-GE4S1-IOA ES2-S1 GE-8 ES2-GE8S1-IOA ES2-S3 GE-20 ES2-GE20S3-IOA ES2-S1 10GE ES2-10GES2-IOA IOA (ES2 10G ES2-S1 10GE ES2-10GES1-IOA IOA (ES2 4G ES2-S1 OC3-8 ES2-8OC3AS1-IOA ATM IOA ES2-S1 OC12-2 ES2-2OC12AS1-IOA ATM IOA Copyright © 2010, Juniper Networks, Inc.
Page 110 Table 16: Power Requirements for E120 Router and E320 Router (continued) Watts Component maximum Watts measured @48V, nominal temperature Model number 100%IMIX 50%IMIX 0%IMIX ES2-S1 OC12-2 ES2-2OC12PS1-IOA POS IOA ES2-S1-OC48 ES2-OC48PS1-IOA POS IOA ES2-S1 ES2-REDUNDS1-IOA REDUND IOA ES2-S1 ES2-SERVS1-IOA SERVICE IOA Copyright © 2010, Juniper Networks, Inc.
Page 111: Appendix B Installation Guidelines And Requirements
Verify the operation of all telephone circuits, digital services, and T1 facilities required for installation. Ensure that all IP requirements are met, such as IP addresses, subnet masks, and any specific routing protocol information. Environmental Requirements See “System Specifications” on page 89 for complete environmental specifications. Copyright © 2010, Juniper Networks, Inc.
Page 112: Regulatory Compliances
WARNING: Do not insert any metal object, such as a screwdriver, into an open slot or the backplane. Doing so can cause electric shock and serious burns. Copyright © 2010, Juniper Networks, Inc.
Page 113: Equipment Rack Requirements
Make sure your distribution rack meets basic mechanical and space requirements and complies with conventional standards. In the United States, use EIA-310-D Cabinets, Racks, Panels, and Associated Equipment, September 1992. Mechanical Requirements Follow these mechanical requirements for your rack: Copyright © 2010, Juniper Networks, Inc.
Page 114: Space Requirements
Equipment rack installations comply with applicable local, state, and national codes. CAUTION: To maintain airflow requirements for an E320 router, a plenum must be installed above the E320 router before any other piece of equipment is installed above it. Copyright © 2010, Juniper Networks, Inc.
Page 115: Cabling Recommendations
Ensure that cable distance and rate limits meet IEEE-recommended maximum speeds and distances for signaling purposes. For information about attenuation and power loss in optical fiber cables see: ANSI T1.646a-1997 Telecommunications – Broadband ISDN - Physical Layer Specification for User-Network Interfaces Including DS1/ATM (1997) Copyright © 2010, Juniper Networks, Inc.
Page 116: Product Reclamation And Recycling Program
2002. Product Reclamation and Recycling Program Juniper Networks is committed to environmentally responsible behavior. As part of this commitment, we continually work to comply with environmental standards such as the European Union’s Waste Electrical and Electronic Equipment (WEEE) Directive and Restriction of Hazardous Substances (RoHS) Directive.
Page 117: Hardware Compliance
13 August 2005 are marked with the following symbol or include it in their documentation: a crossed-out wheeled waste bin with a bar beneath. Juniper Networks provides recycling support for our equipment worldwide to comply with the WEEE Directive. For recycling information, go to http://www.juniper.net/environmental...
Page 118: Health
Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas. Copyright © 2010, Juniper Networks, Inc.
Page 119: Avis Cs-03 D'industrie Canada
Before installing the equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. In some cases, the company's inside Copyright © 2010, Juniper Networks, Inc.
Page 120: Notes Explicatives Du Ministère Des Communications: Limites Visant Les
à un électricien, selon le cas. EC Declaration of Conformity The EC Declaration of Conformity is available in “Declaration of Conformity” on page 117. Copyright © 2010, Juniper Networks, Inc.
Page 121: Voluntary Control Council For Interference (Vcci) Statement For Japan
Voluntary Control Council for Interference (VCCI) Statement for Japan The preceding translates as: This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. VCCI-A Copyright © 2010, Juniper Networks, Inc.
Page 123: Appendix C Cable Pinouts
See Figure 35 on page 107 and Table 18 on page 108 for the pinout of the auxiliary port. See Table 19 on page 108 for the pinout of the Ethernet port. Figure 35: SRP IOA Console Port and Auxiliary Port Pinout Table 17: SRP IOA – RS-232 Console Connector Pinout Signal Copyright © 2010, Juniper Networks, Inc.
Page 124 RJ-45 Ethernet connector on each end. See Table 19 on page 108 for the pinouts of the Ethernet cable's RJ-45 connector. Table 19: SRP IOA – RJ-45 Connector Pinout Signal TX + Copyright © 2010, Juniper Networks, Inc.
Page 125 Table 20 on page 109 lists the pinouts for the crossover adapter. Table 20: DB-9 – RJ-45 Crossover Adapter Pinout DB-9 Pin Signal RJ-45 Pin no connect Table 21 on page 110 lists the pinout for the straight-through adapter. Copyright © 2010, Juniper Networks, Inc.
Page 126 Table 21: DB-9 – RJ-45 Straight-Through Adapter Pinout DB-9 Pin RS-232 Signal Name RJ-45 Pin Ethernet Signal Name TX + TX – RX + no connect GND (signal) no connect RX – no connect no connect no connect none Copyright © 2010, Juniper Networks, Inc.
Page 127: Appendix D Contacting Customer Support And Returning Hardware
APPENDIX D Contacting Customer Support and Returning Hardware See the Juniper Networks Web site for complete customer service information: http://www.juniper.net/support/guidelines.html This appendix contains the following sections: Contacting Customer Support on page 111 Return Procedure on page 111 Locating Component Serial Numbers on page 112...
Page 128: Locating Component Serial Numbers
E120 and E320 11.3.x Hardware Guide Obtain a Return Materials Authorization (RMA) number from the Juniper Networks Technical Assistance Center (JTAC). See “Information You Might Need to Supply to JTAC” on page 113. Provide the following information in your e-mail message or during the telephone call:...
Page 129: Information You Might Need To Supply To Jtac
Begins troubleshooting, diagnostics, and problem replication (if appropriate). Provides you with periodic updates on problem status and escalates the problem as appropriate according to escalation management guidelines. Closes the case when you agree that the problem has been resolved. Copyright © 2010, Juniper Networks, Inc.
Page 130: Tools And Parts Required
Wire cutters Returning Products for Repair or Replacement In the event of a hardware failure, please contact Juniper Networks to obtain a Return Material Authorization (RMA) number. This number is necessary to ensure proper tracking and handling of returned material at the factory. Do not return any hardware until you have received an RMA.
Page 131 Appendix D: Contacting Customer Support and Returning Hardware Cover the chassis with an ESD bag and place packing foam on top of and around the chassis. Place the crate cover over the chassis and fasten the cover to the pallet. Copyright © 2010, Juniper Networks, Inc.
Page 133: Appendix E Declaration Of Conformity
EN 61000-4-2, EN 61000-4-3, EN 61000-4-4, EN 61000-4-6 Place Signature Date Westford, MA Susanne Delisle 06/20/2007 Declaration of Conformity – E320 Broadband Services Router Declaration of Conformity Juniper Networks, Inc. 10 Technology Park Drive Westford, Massachusetts 01886 USA Copyright © 2010, Juniper Networks, Inc.
Page 134 EN 60950:2000 EN 60825-1:1994+A1+A2 EN 300 386 V1.3.1:2001 EN 55022:1998EN 61000-3-2, EN 61000-3-3, EN 61000-4-2, EN 61000-4-3, EN 61000-4-4, EN 61000-4-5, EN 61000-4-6, EN 61000-4-11 Place Signature Date Westford, MA David Schilling 06/24/2005 Copyright © 2010, Juniper Networks, Inc.
Page 137: Index
49 cable management bracket..........24 consumption, power............89, 91 cables conventions connecting................47 notice icons..............xiii failure..................82 text and syntax...............xiv IOA module..............49 crossover cable..............107 pinouts................107 current (electrical) requirements......89, 91 power distribution unit..........50 customer support.............xv, 111 recommendations............99 contacting JTAC...............xv Copyright © 2010, Juniper Networks, Inc.
Page 138 98 hot-swapping..............71 troubleshooting............77, 78 fans unpacking................17 failure................71, 83 views..................3 installing................72 E320 router location................13 assigning IP address to..........61 redundancy................13 cabling................45 removing................72 cabling recommendations.........99 status...................71 cleaning................68 far end receive failure............82 Copyright © 2010, Juniper Networks, Inc.
Page 139 SFPs................42 mechanical requirements for distribution rack...97 IOA module................3, 11 MIBs (Management Information Bases)......12 cables.................49 module reset button..............84 combinations of.............30 modules..................7 installing................38 failure..................82 removing................40 hot-swapping..............34 SFPs..................41 installing..............25, 36 SRP..................47 order of installation..........34 IOAs..................11 Copyright © 2010, Juniper Networks, Inc.
Page 140 E Series router cables and connectors..107 repairing hardware components........36 planning site for installation..........95 replacing components............67 plenum..................23 replacing modules..............34 ports replacing NVS cards..........68, 69, 70 alarm...................47 replacing SFPs..............41, 42 console................47 reset button................84 resetting modules..............84 Copyright © 2010, Juniper Networks, Inc.
Page 141 SNMP for management access........12, 63 installing modules............35 space requirements..........23, 89, 91, 95 removing components.........67, 114 specifications unpacking router..............17 airflow................89, 91 troubleshooting..............77, 78 dimensions..............89, 91 booting................82 distribution rack..............97 cables.................82 electrical..............89, 91 clocking................82 heat dissipation............89, 91 double-bit errors............85 Ethernet link..............82 Copyright © 2010, Juniper Networks, Inc.
Page 142 NVS cards............68 ventilation..................23 Waste Electrical and Electronic Equipment (WEEE) Directive. See WEEE Directive WEEE (Waste Electrical and Electronic Equipment) Directive, recycling equipment........100 weight of E120 router..............89 of E320 router..............91 of rack................95, 97 Copyright © 2010, Juniper Networks, Inc.

This manual is also suitable for:

E120 E320

Juniper E SERIES BROADBAND SERVICES ROUTERS 11.3.X - E120 AND E320 HARDWARE GUIDE REV 9-29-2010 Hardware Manual

Chapter 1 E120 and E320 Overview

Chapter 2 Unpacking and Inspecting the Router

Chapter 3 Installing the Router

Chapter 4 Installing Modules

Chapter 5 Cabling the Router

Chapter 6 Powering up the Router

Chapter 7 Accessing E Series Routers

Chapter 8 Maintaining the Router

Chapter 9 Troubleshooting

Appendix A System Specifications

Appendix B Installation Guidelines and Requirements

Appendix C Cable Pinouts

Appendix D Contacting Customer Support and Returning Hardware

Appendix E Declaration of Conformity

Quick Links

Troubleshooting

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Summary of Contents for Juniper E SERIES BROADBAND SERVICES ROUTERS 11.3.X - E120 AND E320 HARDWARE GUIDE REV 9-29-2010

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Table of Contents