Uninstalling Helpdesk - Novell OPEN WORKGROUP SUITE SMALL BUSINESS EDITION 9.3 - ADMINISTRATION 10-2007 Manual

9 Click Next to continue your Helpdesk installation.
10 Review the settings you have chosen. If they are correct, click Next to complete your Helpdesk
11 After the installation has completed, click the Finish button.

1.3.3 Uninstalling Helpdesk

1 Log in to your NOWSBE server administration GUI with the sbsadmin login and password.
2 Click the Add/Remove link, then locate and select the Helpdesk component from the list of
3 Click the Uninstall button. Confirm that you want to uninstall the component from your
4 If you do not plan to reinstall the Helpdesk application, you can clean up your user accounts by
18 Helpdesk Administration Guide
Helpdesk Mail User Name: The user name of the designated helpdesk mail account.
Helpdesk Return Address: The e-mail address used by the helpdesk for responding to
user inquiries.
Helpdesk Mail Provider: The type of mail service used by your company.
Helpdesk Incoming Mail Port: The port that the server is listening on for incoming mail.
Helpdesk Incoming Mail Server: The address of your mail server.
Helpdesk Outgoing Mail Server: The address of your mail server.
Helpdesk Database Port: The port the database uses.
Helpdesk Database Password: The password of the database admin account.
Helpdesk Database User Name: The login name of the database admin account.
Helpdesk Use SSL: Keep default of 0 if you will not be using SSL. Change to 1 if you
have chosen to enable security.
installation.
installed components.
NOWSBE server.
deleting the role information from the employeetype field in eDirectory.