Novell OPEN WORKGROUP SUITE SMALL BUSINESS EDITION 9.3 - ADMINISTRATION 10-2007 Manual page 10

4 Click Next to continue your Helpdesk installation.
5 Specify the settings for your Helpdesk environment.
10 Helpdesk Administration Guide
LDAP Host: Specify the IP address for your eDirectory server. In most cases this is the
same as the server which you are installing Helpdesk
LDAP Port: The default port for LDAP services is 389. However, this is a non-secure
port and all authentication should use a secure connection. Change this to port number
636, which is for LDAP over SSL.
LDAP SSL: The default is set at 0 because LDAP is not secure over port 389. If you have
chosen to use LDAP over SSL and changed the port to 636, then specify a 1 here to enable
SSL.
LDAP Bind DN: The fully distinguished name for the proxy user to be used for your
LDAP services. The proper format is to use commas and not periods to separate the login
ID and its context information.
LDAP Base Organization: The base context your Helpdesk application uses to
authenticate users. Typically it is the top of the eDirectory tree.
LDAP Password: The password to be used by the LDAP proxy user.
Helpdesk Object: The eDirectory Helpdesk object's fully distinguished name.
Admin FDN: The fully distinguished name of the eDirectory tree's admin user.
Admin User Password: The password you use for your eDirectory tree's admin user.
Admin User Password: The password you use for your eDirectory tree's admin user.
MySQL User: The user that will manage the database. It needs full privileges.