Novell GROUPWISE 7 - DATABASES Manual page 52

Message retention is not enabled until you designate the users whose messages you want retained by
the application. You can designate users at the domain level, post office level, or individual user
level.
1 In ConsoleOne, right-click the domain, post office, or user for which you want to enable
2 Click Environment to display the Environment Options dialog box, then click the Retention tab.
3 Turn on the Enable Message Retention Service setting.
4 If you want to lock the setting at this level, click the Lock button.
5 Click OK to save the changes.
422 GroupWise 7 Administration Guide
message retention, click GroupWise Utilities > Client Options to display the GroupWise Client
Options dialog box.
For example, if you lock the setting at the domain level, the setting cannot be changed for any
post offices or users within the domain. If you lock the setting at the post office level, it cannot
be changed individually for the post office's users.
This setting does not display in the GroupWise client. Therefore, there is no lock available
when editing this setting for individual users.