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IONODES ION-R100S User Manual

Single monitor hd secure display station
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ION-R100S User Manual
Single Monitor HD Secure Display Station
Document Version 4.5

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Summary of Contents for IONODES ION-R100S

  • Page 1 ION-R100S User Manual Single Monitor HD Secure Display Station Document Version 4.5...
  • Page 2 The information in this publication is provided “as is” without warranty of any kind. The entire risk arising out of the use of this information remains with the recipient. In no event shall IONODES be liable for any direct, consequential, incidental, special, punitive, or other damages whatsoever (including without limitation,...
  • Page 3 Parts List ................................7 Hardware Installation .............................. 9 Equipment Installation ............................9 Connections ................................11 Powering the ION-R100S for the first time ......................12 Device Configuration ............................. 15 Network Configuration Basics ........................15 Setting Up Initial Network Configuration Locally ................... 16 Setting Up Initial Network Configuration Remotely ..................
  • Page 4 14 Performing a Firmware Update ..........................75 14.1 Batch Firmware Update ..........................76 15 Diagnostics ................................79 15.1 View Stream Details ........................... 79 15.2 Safe Mode ..............................80 Annex A – Statement Limited Warranty ........................84 support@ionodes.com | www.ionodes.com | 450-696-1060...
  • Page 5 Do not attempt to perform hardware service on this product yourself. Opening the equipment casing • may expose you to dangerous voltage or other risks. Refer servicing to IONODES technical service personnel. Never open the device yourself as this will void the warranty.
  • Page 6 Using the product in a humid place. • Warning: Do not use the product when moisture or condensation may occur. If the product is used in such an environment, it may damage discs and internal parts. support@ionodes.com | www.ionodes.com | 450-696-1060...
  • Page 7 5 Before you begin 5.1 About the ION-R100S The ION-R100S decoder delivers high quality video decoding and display to the video surveillance market. It is an embedded, high-performance digital video decoder, capable of decoding multiple H.265, H.264 and/or MJPEG video streams and display them onto a Full HD monitor.
  • Page 8 Note: The product serial number label helps the IONODES product support team identify your device and its factory configuration if your ION-R100S or its components require service. The label is attached on the underside of the enclosure. support@ionodes.com | www.ionodes.com | 450-696-1060...
  • Page 9 6.1 Equipment Installation The ION-R100S can be placed on a flat surface, such as a desktop, or mounted via the available mounting bracket. When installing the ION-R100S, position the unit to allow for cable clearance at the front and rear of the unit.
  • Page 10 Warning: Be careful not to damage the enclosure when using mounting screws. support@ionodes.com | www.ionodes.com | 450-696-1060...
  • Page 11 7 Connections The ION-R100S offers one dedicated digital video output connection (HDMI), one LAN port as well as several USB ports. More details can be found below. 1. Power button (recessed) The power button can be used to turn the unit on or off. It needs to be pressed with a small sharp object like a paperclip.
  • Page 12 • Power • Connecting a keyboard and mouse to the ION-R100S allows you to configure the ION-R100S locally and for this reason are strongly recommended. If you plan on configuring the device remotely, then the keyboard and mouse are optional.
  • Page 13 When the device is ready to be used, the display switches to the main user interface: The ION-R100S is now ready to be configured. support@ionodes.com | www.ionodes.com | 450-696-1060...
  • Page 14 These graphs show the device’s recent resource usage. CPU: shows the main processor’s activity GPU: shows the graphics adapter’s activity Mem: shows the system’s RAM memory utilization Video: shows the video streaming data rate Eth: shows the traffic on the Ethernet interface support@ionodes.com | www.ionodes.com | 450-696-1060...
  • Page 15 9 Device Configuration Before the ION-R100S can be used on your video network, it must undergo an initial setup step during which its network configuration is determined. This initial configuration setup step is required so that the ION-R100S can communicate with computers and cameras on the network.
  • Page 16 When the network configuration is set manually, the ION-R100S skips all the steps above and always uses the user-provided configuration. It is then the responsibility of the user to ensure that the network configuration in the ION-R100S is compatible with the computers and cameras on the network.
  • Page 17 (0-9), lowercase (a-z), uppercase (A-Z) and special character (!@#$%*()+=). Please note that the same screen will also be displayed when doing the initial setup remotely, over the LAN. The following screen is then displayed: support@ionodes.com | www.ionodes.com | 450-696-1060...
  • Page 18 You may now also select to change your web interface language from English to French if you so choose by clicking on the user icon and selecting On the left side, select Configuration . The configuration interface is then displayed on the right side. Select the Network tab to display the network configuration. support@ionodes.com | www.ionodes.com | 450-696-1060...
  • Page 19 Ethernet cable between the ION-R100S and the network before proceeding. By default, the ION-R100S is configured in DHCP mode. If a DHCP server is present on the network, the network configuration provided by the DHCP server is displayed. In that case, nothing needs to be done; the device is ready to communicate with computers and cameras on your network.
  • Page 20 The R100S now supports 802.1x in EAP-PEAP mode. Make sure to check the Enable 802.1x box and then enter the required information. support@ionodes.com | www.ionodes.com | 450-696-1060...
  • Page 21 ID: Enter the username in 802.1x ID field for authentication Password / Private Key: Enter the password in 802.1x Password field for authentication. Save Click The device is now ready to communicate with computers and cameras on your network. support@ionodes.com | www.ionodes.com | 450-696-1060...
  • Page 22 9.3 Setting Up Initial Network Configuration Remotely Initial device network configuration can also be done via the ION Configuration Tool (ICT), a tool provided by IONODES and that can be found on the IONODES web site at www.ionodes.com. The ICT plays several roles: 1.
  • Page 23 To accelerate the discovery, add several small ranges of IP addresses. The ping timeout option can be increased for a high latency network. The ICT will display as many devices as it discovers on the network. support@ionodes.com | www.ionodes.com | 450-696-1060...
  • Page 24 If no DHCP server was able to assign an IP address to an ION-R100S, it will appear in the ICT device list with an APIPA address (169.254.*.*). If an ION-R100S displays an APIPA address it must be configured with a valid IP address before it can be used on the network.
  • Page 25 Once the network settings are set, the web-based configuration interface of the ION-R100S can be launched from the ICT or directly in your web browser by typing the device’s IP address in the address bar. support@ionodes.com | www.ionodes.com | 450-696-1060...
  • Page 26 Note: The optional IONODES-supplied USB-to-Ethernet adapter is a USB 3.0 to 1000Mbps adapter. When connected to a USB 2.0 port of the ION-R100S, it negotiates 1000 Mbps but actual throughput is in the 200-300 Mbps range. If a USB to Ethernet adapter is disconnected and later added back, previous settings are retained unless the ION-R100S is reset to factory settings.
  • Page 27 Some networks use a time server, also named NTP time server (Network Time Protocol). The role of a time server is to synchronize the time for all devices on the network. The ION-R100S can be configured to use such a time server to synchronize its internal clock.
  • Page 28 ( are user-configurable). 9.7 Configuring System Features Configuration System Features In the page, select the tab and go down to the section support@ionodes.com | www.ionodes.com | 450-696-1060...
  • Page 29 ” will increase the number of datasources that can be configured from the default 32 to 96. When going back from 96 to 32 (by disabling the feature), all data sources above 32 will be lost. support@ionodes.com | www.ionodes.com | 450-696-1060...
  • Page 30 | www.ionodes.com | 450-696-1060...
  • Page 31 For example, if you wanted to display video from all the building entrances on one screen in a 2x2 layout, you could configure a view to do so. The ION-R100S supports up to 8 separate views. In addition to that, it also supports 4 Sequence modes.
  • Page 32 To configure an RTSP video connection, set To connect to a video stream, the ION-R100S needs to know the Connection URI and Stream Mode, as well as any Username and Password required by the camera or encoder. If you know the exact connection URI of the Configure Data video stream, you can type it in manually.
  • Page 33 Step 2 – Camera Selection Username Select the camera you want by clicking on the desired entry in the list. Then, enter the Password Next required to connect to the camera. Press the button. support@ionodes.com | www.ionodes.com | 450-696-1060...
  • Page 34 Step 3 – Video Profile Selection In this step, the wizard displays a list of all video streams available from the camera that are supported by the Stream Mode ION-R100S. Click on the desired video stream. The field shows a list of network connections Next Enable PTZ supported by the camera.
  • Page 35 Here the wizard displays the details of the video stream you have selected. To confirm that this is the video Done stream that you want, click on . The wizard then closes, and the data source configuration is automatically populated. support@ionodes.com | www.ionodes.com | 450-696-1060...
  • Page 36 Save To finalize the data source configuration, type in a name (optional) for the data source and press at the bottom to save the new configuration. support@ionodes.com | www.ionodes.com | 450-696-1060...
  • Page 37 The ION-R100S connects to a video stream ONLY when that video stream is displayed. Enabling a data source indicates that the ION-R100S can establish this connection when needed, not that it needs to do so right away. Disabling a data source prevents the ION-R100S from connecting to the video stream for any reason.
  • Page 38 URI parameters will be displayed. The graphic on the right shows that you can display this information by activating the stream details by clicking on the button at the top of the screen when a mouse is directly connected to the ION-R100S. support@ionodes.com | www.ionodes.com | 450-696-1060...
  • Page 39 If the passive video is sent to a multicast Stream Multicast Group group, you must also enter the . If the passive video is sent using SSM (Source-Specific Stream Multicast Group Stream Source Multicast), you must enter the support@ionodes.com | www.ionodes.com | 450-696-1060...
  • Page 40 Each tile is identified by its position in the currently selected layout. Data Source For the top left tile, click on the field and select our newly configured video data source. Click on Save at the bottom to apply the change. support@ionodes.com | www.ionodes.com | 450-696-1060...
  • Page 41 If you are configuring the ION-R100S from your computer through the device’s web interface, the video is now Switch to Display View displayed. If you are configuring the ION-R100S locally, click on at the top of the screen to view the video.
  • Page 42 OSD will be displayed. As you configure the OSD, the preview will be automatically updated. Each OSD can display up to 4 strings of text, located as you wish over the video. support@ionodes.com | www.ionodes.com | 450-696-1060...
  • Page 43 To configure other OSD strings, click on and set the appropriate text, alignment, and size. Note: The ION-R100S provides a wide range of possible text sizes to ensure readability on a wide variety of display sizes. support@ionodes.com | www.ionodes.com | 450-696-1060...
  • Page 44 The ION-R100S supports a list of custom OSD strings to display dynamic information (ex: the camera name or Custom String Formats the current time). Click on to see the complete list. Note: Using custom OSD strings allows for greater flexibility. For example, “Indoor camera” in your OSD makes sense only for a camera installed indoors.
  • Page 45 OSD. Click on the bottom to apply the change. If you are configuring the ION-R100S from your computer through the device’s web interface, the OSD is now Switch to Display View displayed over the video. If you are configuring the ION-R100S locally, click on at the top of the screen.
  • Page 46 Note: The ION-R100S connects to a web page ONLY when that web page is displayed. Enabling a data source indicates that the ION-R100S can establish this connection when needed, not that it needs to do so right away. Disabling a data source prevents the ION-R100S from connecting to the web page for any reason.
  • Page 47 Warning: Modern web pages are often filled with highly dynamic media content. Displaying such content requires a lot of resources. Displaying multiple web pages WILL affect the video decoding performance of the ION-R100S. support@ionodes.com | www.ionodes.com | 450-696-1060...
  • Page 48 9.11 Image Carousel The IONODES Secure Display Station allow you to program a fully configurable image carousel as a data source that can be displayed on a video output tile of your choosing. Configuration 1- Select the page Data Sources...
  • Page 49 Data Source Type 1- Select the as Image Carousel support@ionodes.com | www.ionodes.com | 450-696-1060...
  • Page 50 1- Enable the data source Name 2- Modify the field to a custom name or description 3- Click to open the Media Library dialog support@ionodes.com | www.ionodes.com | 450-696-1060...
  • Page 51 Add New Files 1- Click on to open the File Explorer dialog 2- Navigate to the directory containing the image(s) to upload to the ION-R100S 3- Select an image Open 4- Click to automatically upload it to the ION-R100S Image Carousel...
  • Page 52 A maximum of 50 images may be uploaded to the ION-R100S per data source. Images must be in JPG, PNG or GIF (not animated in ION-R100S video output) formats with a maximum size of 2 MB (2048 kb). GIF and PNG transparency is supported.
  • Page 53 9.12 Video file playback Secure Display Stations allow the user to playback within a tile a selected video file stored on the internal memory of the device. support@ionodes.com | www.ionodes.com | 450-696-1060...
  • Page 54 To access this function please follow these steps: 1- Select the Configuration page 2- Select the Data Sources tab 3- Select a data source to be configured in the Data Source Selection section 4- Set the Data Source Type to Video File support@ionodes.com | www.ionodes.com | 450-696-1060...
  • Page 55 H.265 codecs. Other video containers or codecs are not supported right now. Note: Please also note the limitations related to the Media Library: maximum number of files 250 and total size of 1024 MB (all uploaded media files combined). support@ionodes.com | www.ionodes.com | 450-696-1060...
  • Page 56 When the aspect ratio of a video stream does not match the aspect ratio of the tile displaying it, this setting determines whether the video is stretched to fill the entire tile or scaled to fit inside. support@ionodes.com | www.ionodes.com | 450-696-1060...
  • Page 57 Stretching the content of a video tile can visibly deform the video, as shown in the images below. Web pages simply adjust their layout based on the available space, so they are generally not affected in the same way. support@ionodes.com | www.ionodes.com | 450-696-1060...
  • Page 58 Once you have configured two or more views to display your various video streams, you can configure the ION-R100S to cycle through each of your views automatically on a timer. The timer as well as the order of views in the sequence is user configurable.
  • Page 59 Back in Display Mode, you can now select the view sequence start the sequence. When a view sequence is selected, the name of the view currently displayed will also be shown. support@ionodes.com | www.ionodes.com | 450-696-1060...
  • Page 60 The configuration of the display output is as follows: Connected (read only) • Indicates whether the display output is connected to a physical display. Output Resolution • Determines the display resolution to use for this output. See below for details. support@ionodes.com | www.ionodes.com | 450-696-1060...
  • Page 61 By default, display outputs are configured to automatically select the best resolution supported by the TV or Output monitor. In most cases, this is the desired behavior. If you want to use a different resolution, click on Resolution to display the list of supported resolutions. support@ionodes.com | www.ionodes.com | 450-696-1060...
  • Page 62 If you disconnect a display, the ION-R100S remembers the selected output resolution in case the display was disconnected by mistake. If you reconnect the same display, the output resolution remains unchanged. If you connect a different display in its place, the new display may not support the same set of possible output Best Available resolutions.
  • Page 63 9.16 PTZ Control The ION-R100S allows you to send PTZ and presets commands directly from any video tile window showing video from a PTZ-enabled data source. You just need to connect any standard keyboard and mouse to your ION-R100S. Once done, you simply need to select the video tile to display the PTZ control.
  • Page 64 9.17 PTZ Keyboard The ION-R100S can be operated remotely, over the LAN, via a network keyboard (an optional joystick may or may not be attached to the keyboard). To get started you need to select the keyboard type and input the IP address of the keyboard. If everything is configured correctly, it only takes a couple of seconds to connect to the keyboard.
  • Page 65 Video Outputs section. The IDs can be either global (ex. Tile 17 could be for instance the 1st tile from the 2nd video output if the 1st output is using a 4x4 layout with 16 tiles) or per each output (ex. Tile 2 -1 means the 2nd video output, tile number 1). support@ionodes.com | www.ionodes.com | 450-696-1060...
  • Page 66 Redefining Systems Management with Insight, Efficiency and Control Onboard your IONODES devices into PERCEPT Cloud to unlock their full potential! Centralizing the management of your fleet of Secure Display Stations empowers you with enhanced user experience, providing the tools and features you need to oversee and operate your devices seamlessly from a single pane of glass.
  • Page 67 2) Delete files – select the files that you wish to delete and then click on the Delete button that appears on the bottom of the page to remove those files from the Media Library 3) Show Image previews – this is only possible for static images (not available for videos) support@ionodes.com | www.ionodes.com | 450-696-1060...
  • Page 68 The Live PTZ feature is useful for cases where the user can’t connect an USB mouse & keyboard to the Secure Display Station to control the PTZ from the Display View section. Here the control is done remotely, directly from the machine running the Secure Display Station’s web interface. support@ionodes.com | www.ionodes.com | 450-696-1060...
  • Page 69 If the current logged in user has any other role aside from Administrator, this section will only show the option to change its own password (only administrators can manage other user accounts). support@ionodes.com | www.ionodes.com | 450-696-1060...
  • Page 70 There is no way to recover the password of the built-in administrator account if lost. In this case you’ll need to reset the device to factory default settings by following the procedure explained in chapter 15.2 of this document. support@ionodes.com | www.ionodes.com | 450-696-1060...
  • Page 71 You can replace the default certificate by providing your own custom SSL/TLS certificate. Note: The only formats accepted for the SSL/TLS certificate file are *.pfx or *.p12. support@ionodes.com | www.ionodes.com | 450-696-1060...
  • Page 72 A CSR contains: Common Name (CN): Fully qualified domain name of the server, such as ionodes.com • Organization Name (O): Legal name of the organization such as ‘IONODES Inc.’...
  • Page 73 The tools required to generate the SSL/TLS certificate are not readily available on a standard Windows machine. This feature is really meant for high-end corporate customers that want to have full control over their security inside their network. support@ionodes.com | www.ionodes.com | 450-696-1060...
  • Page 74 When using HTTPS with the default self-signed certificate, your browser might show a warning. You’ll need to hit “Advanced” (1) and then click on “Proceed…” (2) to continue loading the web interface. support@ionodes.com | www.ionodes.com | 450-696-1060...
  • Page 75 14 Performing a Firmware Update This section describes how to update your ION-R100S to newer firmware versions from the web interface. 1. On the device, switch to configuration view OR navigate to your device’s web interface. 2. If not currently logged in, log in using an administrator account’s credentials.
  • Page 76 14.1 Batch Firmware Update This section describes how to perform a batch update of multiple ION-R100S devices to newer firmware versions from the ION Configuration Tool (ICT). The batch firmware update works by starting a firmware update session. Only one session at time is allowed and only 20 devices can be selected by session.
  • Page 77 To start a firmware update session, choose the “.iof” file corresponding to the new firmware by clicking to the “Select File …” button. Once selected, click to the “Start” button. support@ionodes.com | www.ionodes.com | 450-696-1060...
  • Page 78 If closed, the progress of the current session can be followed by reopening the “Firmware Update Session” window by clicking the button from the “Tools” toolbar. Once done, clear the current session from the “Firmware Update Session” window and restart a new session if needed. support@ionodes.com | www.ionodes.com | 450-696-1060...
  • Page 79 15 Diagnostics 15.1 View Stream Details To help diagnose connectivity or performance problems, the ION-R100S can display live details about the video displayed in each tile. To display the stream details, click on the button at the top of the screen.
  • Page 80 15.2 Safe Mode It is possible to configure the ION-R100S in such a way that exceeds its decoding capabilities. Whether it is due to the number of concurrent video streams or the combined bitrate of all video streams being too high, in such scenarios the ION-R100S may run at maximum capacity.
  • Page 81 While the ION-R100S is booting up, wait for the device to reach the step shown in the image below: While the ION-R100S starts its system services, press and hold the LEFT SHIFT key and RIGHT SHIFT key on the keyboard. When the device detects the key combination, it acknowledges the switch to safe mode operation...
  • Page 82 Once you fix the configuration of the ION-R100S, you need to restart the device to return to its normal mode of operation. When the device is in Safe Mode, the user is also presented an option to perform a reset to factory default settings.
  • Page 83 Once you click on the “ ”, a pop-up window will appear asking for confirmation and weather to include or not the network settings. After the process starts the unit will reboot and reload the factory settings. support@ionodes.com | www.ionodes.com | 450-696-1060...
  • Page 84 Annex A – Statement Limited Warranty Please visit https://www.ionodes.com/limited-hardware-warranty/ for the latest warranty information. support@ionodes.com | www.ionodes.com | 450-696-1060...