Midtronics DCA-8000 Troubleshooting Manual
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Also See for DCA-8000:
- User manual (56 pages) ,
- Instruction manual (36 pages) ,
- Quick start manual (4 pages)
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If you have questions or need assistance, contact Midtronics toll-free at 866-592-8052.
DCA-8000 Troubleshooting Guide
This guide covers operation of the DCA-8000 Diagnostic Charger. Each section reviews different
components of the DCA-8000 and guides users through troubleshooting steps.
Section 1 - Getting to Know Your DCA
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Summary of Contents for Midtronics DCA-8000
- Page 1 If you have questions or need assistance, contact Midtronics toll-free at 866-592-8052. DCA-8000 Troubleshooting Guide This guide covers operation of the DCA-8000 Diagnostic Charger. Each section reviews different components of the DCA-8000 and guides users through troubleshooting steps. Section 1 - Getting to Know Your DCA...
- Page 2 If you have questions or need assistance, contact Midtronics toll-free at 866-592-8052. Rear View The Main Menu The Main Menu houses some important programs that may indicate troubleshooting is needed or will help in the troubleshooting process. Depending on the branding, the main menu may be slightly different than what is shown;...
- Page 3 If you have questions or need assistance, contact Midtronics toll-free at 866-592-8052. Messages Messages are divided into Critical and Notifications. Critical messages indicate an unexpected process occurred, such as an update failure. Notifications alert about the latest status, such as a test email being successful.
- Page 4 This update process also applies to any unsent test data that is stored on the tool. It is also important to note that the OEM DCA-8000 that supplies warranty codes has a mechanism that will lock the tool if there is no BMIS communication after 10 days.
- Page 5 If you have questions or need assistance, contact Midtronics toll-free at 866-592-8052. Section 2 – Common Errors The following lists several common issues that have been received by Technical Customer Support over the past year. Below is a brief explanation on why the tool is functioning the way it is and a reference (in parenthesis) to typical troubleshooting tips located in Section 3.
- Page 6 If you have questions or need assistance, contact Midtronics toll-free at 866-592-8052. Section 3 – Common Troubleshooting Wi-Fi or BMIS Disconnected Check internet connection and BMIS connection. • From the Main Menu, select the Support option. • Select Self-Diagnostics. •...
- Page 7 B) If this does not solve the error and you don’t have separate cables, check for a four (4) digit code on the cables and contact Midtronics Customer Service to check for warranty service. Swap Cables Swap cables with a known working unit if you have more than one.
- Page 8 3) If the light is solid green but blank pages are printing, the paper may be installed in the wrong direction. Try flipping the paper around and printing again. If there are other issues with the printer, please contact Midtronics Customer Service.
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