Page 2
The products sold by Supermicro are not intended for and will not be used in life support systems, medical equipment, nuclear facilities or systems, aircraft, aircraft devices, aircraft/emergency communication devices or other critical systems whose failure to perform be reasonably expected to result in significant injury or loss of life or catastrophic property damage.
Page 3
Technical Support email addresses can be found at: "Contacting Supermicro" on page 11 If you have any feedback on Supermicro product manuals, contact our writing team at: Techwriterteam@supermicro.com This manual may be periodically updated without notice. Check the Supermicro website for...
Page 4
C9Z890-MW/C9B860-MW/C9Q870-M: Preface Conventions Used in the Manual Special attention should be given to the following symbols for proper installation and to prevent damage done to the components or injury to yourself. Warning! Indicates important information given to prevent equipment/property damage or personal injury.
Page 5
C9Z890-MW/C9B860-MW/C9Q870-M: Contents Contents Contacting Supermicro Chapter 1: Introduction 1.1 Quick Reference Checklist Motherboard Layout Quick Reference Table Motherboard Features Motherboard Block Diagram 1.2 Processor and Chipset Overview 1.3 Special Features Recovery from AC Power Loss 1.4 System Health Monitoring Onboard Voltage Monitors...
Page 6
C9Z890-MW/C9B860-MW/C9Q870-M: Contents 2.4 Memory Support and Installation Memory Support Memory Population Table Memory Support Table General Guidelines for Optimizing Memory Performance Notes for DIMM Installation and Removal DIMM Installation DIMM Removal 2.5 Battery Removal and Installation Battery Removal Proper Battery Disposal Battery Installation 2.6 M.2 Device Installation...
Page 7
C9Z890-MW/C9B860-MW/C9Q870-M: Contents Addressable RGB (ARGB) LED Header Chassis Intrusion COM Header DOM Power Connector Fan Headers Front Panel Audio Header M.2 M-Key Slots Power LED Header Pump Power Header SATA 3.0 Ports Standby Power Header TPM/Port 80 Header USB Headers...
Page 8
3.5 Returning Merchandise for Service 3.6 Feedback Chapter 4: UEFI BIOS 4.1 Introduction Starting the Setup Utility BIOS GUI Setup Utility (C9Z890-MW and C9B860-MW only) Changing Between EZ Mode and Advanced Mode EZ Mode Advanced Mode BIOS Setup Utility (C9Q870-M ) 4.2 EZ Mode (C9Z890-MW and C9B860-MW only)
Page 9
GT - Power Management Control Menu SATA And RST Configuration Menu VMD Setup Menu Secure Boot Menu Security Supermicro Security Erase Configuration Menu System Agent (SA) Configuration Menu Trusted Computing Menu USB Configuration Menu TLS Authenticate Configuration Menu Intel(R) Rapid Storage Technology Menu Driver Health Menu 4.6 H/W Monitor Menu...
Page 11
C9Z890-MW/C9B860-MW/C9Q870-M: Contacting Supermicro Contacting Supermicro Headquarters Address: Super Micro Computer, Inc. 980 Rock Ave. San Jose, CA 95131 U.S.A. Tel: +1 (408) 503-8000 Fax: +1 (408) 503-8008 Email: Marketing@supermicro.com (General Information) Sales-USA@supermicro.com (Sales Inquiries) Government_Sales-USA@supermicro.com (Gov. Sales Inquiries) Support@supermicro.com (Technical Support) RMA@Supermicro.com...
Page 12
C9Z890-MW/C9B860-MW/C9Q870-M: Introduction Chapter 1: Introduction Congratulations on purchasing your computer motherboard from an industry leader. Supermicro motherboards are designed to provide you with the highest standards in quality and performance. 1.1 Quick Reference Checklist Motherboard Layout Quick Reference Table Motherboard Features Motherboard Block Diagram 1.2 Processor and Chipset Overview...
Page 13
C9Z890-MW/C9B860-MW/C9Q870-M: Introduction 1.1 Quick Reference For details on the C9Z890-MW/C9B860-MW/C9Q870-M motherboard layout, features, and other quick reference information, refer to the content below. Checklist In addition to the C9Z890-MW/C9B860-MW/C9Q870-M motherboard, several important parts that are included in your shipment are listed below. If anything listed is damaged or missing, contact your retailer.
Page 18
DIMM Power-On Self-Test (POST) Status OFF: DIMM POST Completion Onboard Power LED Green On: Power On LED1 S3 (Suspend to RAM) LED Green Blinking: S3 WLAN Power-On Self-Test (POST) Status Green ON: WLAN POST LED17 (C9Z890-MW and C9B860-MW only) OFF: WLAN POST Completion...
Page 19
Description Status Bluetooth Device Power-On Self-Test (POST) Green ON: Bluetooth Device POST Status LED18 OFF: Bluetooth Device POST (C9Z890-MW and C9B860-MW only) Completion LED3, Green ON: PCIe Device Detected M.2 LEDs for M.2-P1 / M.2-C1 LED15 Green Blinking: Activity Green ON : Onboard VGA POST...
Page 20
PCIe 5.0 x4 M.2 M-Key Slot (from CPU, with support of 2280 and 22110 form M.2-C1 factors and RAID 0/1) M.2-E1 (PCIe) WiFi 7 and Bluetooth 5.4 (pre-installed, C9Z890-MW and C9B860-MW only) PCIe 4.0 x4 M.2 M-Key Slot (from PCH, with support of 2260 and 2280 form M.2-P1 factors and RAID 0/1) SLOT4 PCIe 4.0 x4 Slot (from PCH)
Page 21
One PCIe 4.0 x4 M.2 M-Key Slot (from PCH, with support of 2260 and 2280 form factors and RAID 0/1) Network Controller One 1 GbE LAN port supported by Intel Ethernet i219-V (C9Z890-MW and C9B860-MW) One 1 GbE LAN port supported by Intel Ethernet i219-LM (C9Q870-M) I/O Devices One front accessible COM port header (COM1) Four SATA 3.0 ports at 6 Gbps (I-SATA0–I-SATA3 with support of RAID 0/1/5/10)
Page 22
C9Z890-MW/C9B860-MW/C9Q870-M: Introduction Motherboard Features Peripheral Devices Two USB 2.0 ports on the rear I/O (Type-A, USB0 and USB1) One front accessible USB 2.0 header with two USB connections (USB2/3) Two USB 3.2 Gen 1x1 ports on the rear I/O (5 Gb, Type-A, USB4 and USB5) One Thunderbolt 4 port on the rear I/O (40 Gb, Type-C, USB6) One front accessible USB 3.2 Gen 2x2 header (20 Gb, USB7)
Page 23
LAN status LEDs (on LAN1 port) M.2 LEDs (LED3 and LED15) Onboard Boot, CPU, DIMM, and VGA POST LEDs Onboard WLAN and Bluetooth POST LEDs (LED17 and LED18, C9Z890-MW and C9B860- MW only) Dimensions micro-ATX, 9.6" (L) x 9.6" (W) (244 mm × 244 mm)
Page 25
C9Z890-MW/C9B860-MW/C9Q870-M: Introduction 1.2 Processor and Chipset Overview Built upon the functionality and capability of the Intel® Core™ Ultra 9/7/5 series (in LGA 1851 Socket V1) and the Intel 800 Series chipset, the C9Z890- MW/C9B860- MW/C9Q870- M motherboard provides system performance, power efficiency, and feature sets to address the needs of next-generation computer users.
Page 26
C9Z890-MW/C9B860-MW/C9Q870-M: Introduction 1.3 Special Features Recovery from AC Power Loss The Basic I/O System (BIOS) provides a setting that determines how the system will respond when AC power is lost and then restored to the system. You can choose for the system to remain powered off (in which case you must press the power switch to turn it back on), or for it to automatically return to the power-on state.
Page 27
C9Z890-MW/C9B860-MW/C9Q870-M: Introduction 1.4 System Health Monitoring Onboard Voltage Monitors An onboard voltage monitor will continuously scan the voltages of the onboard chipset, memory, processor, and battery. Once a voltage becomes unstable, a warning is given, or an error message is sent to the screen. You can adjust the voltage thresholds to define the sensitivity of the voltage monitor.
Page 28
Windows operating systems. For detailed information regarding OS support, refer to the Supermicro website. Slow Blinking LED for Suspend-State Indicator When the CPU goes into a suspend state, the chassis power LED will start to blink to indicate that the CPU is in suspend mode.
Page 29
C9Z890-MW/C9B860-MW/C9Q870-M: Introduction 1.6 Serial Header The C9Z890-MW/C9B860-MW/C9Q870-M motherboard supports one serial communication connection. The COM header can be used for input/output. The UART provides legacy speeds with a baud rate of up to 115.2 Kbps as well as an advanced speed with baud rates of 250...
Page 30
C9Z890-MW/C9B860-MW/C9Q870-M: Introduction 1.7 Embedded Controller The Embedded Controller supports one high-speed, 16550 compatible serial communication port (UART). Each UART includes a 16-byte send/receive FIFO, a programmable baud rate generator, complete modem control capability and a processor interrupt system. The UART provides legacy speed with a baud rate of up to 115.2 Kbps as well as an advanced speed with...
Page 31
Component Installation This chapter provides instructions on installing and replacing main system components for the C9Z890-MW/C9B860-MW/C9Q870-M motherboard. To prevent compatibility issues, only use components that match the specifications and/or part numbers given. Installation or replacement of most components require that power first be removed from the system.
Page 32
C9Z890-MW/C9B860-MW/C9Q870-M: Component Installation 2.7 Rear I/O Ports Clear CMOS Button DisplayPort HDMI Port High Definition Audio (HD Audio) Ports LAN Port USB Ports 2.8 Front Control Panel Power LED HDD LED NIC1 (LAN1) Overheat (OH)/Fan Fail LED Reset Button Power Button 2.9 Connections, Jumpers, and LEDs...
Page 33
C9Z890-MW/C9B860-MW/C9Q870-M: Component Installation 2.1 Static-Sensitive Devices Electrostatic Discharge (ESD) can damage electronic components. To avoid damaging your motherboard, it is important to handle it very carefully. The following measures are generally sufficient to protect your equipment from ESD. Precautions Use a grounded wrist strap designed to prevent static discharge.
Page 34
C9Z890-MW/C9B860-MW/C9Q870-M: Component Installation 2.2 Motherboard Installation All motherboards have standard mounting holes to fit different types of chassis. Make sure that the locations of all the mounting holes for both the motherboard and the chassis match. Although a chassis may have both plastic and metal mounting fasteners, metal ones are highly recommended because they ground the motherboard to the chassis.
Page 35
C9Z890-MW/C9B860-MW/C9Q870-M: Component Installation Note: Images displayed are for illustration purposes only. The components installed in your system may or may not look exactly the same as the graphics shown in the manual. 2. Locate the mounting holes on the motherboard. See Motherboard Installation for the location.
Page 36
Install the processor in the socket and the motherboard into the chassis before installing the heatsink. When buying a processor separately, use only a Supermicro certified heatsink. Refer to the Supermicro website for the most recent processor support. When installing the heatsink, ensure a torque driver set to the correct force is used for each screw.
Page 37
C9Z890-MW/C9B860-MW/C9Q870-M: Component Installation 1. Remove the plastic protective cover from the load plate. Figure 2-5. Removing the Protective Cover 2. Gently push the load lever down and away from the lever lock, then lift it up completely. Figure 2-6. Releasing and Lifting the Lever...
Page 38
C9Z890-MW/C9B860-MW/C9Q870-M: Component Installation 3. Lift the load plate to open it completely. Figure 2-7. Opening the Load Plate 4. Carefully hold the processor by its edges. Align the small triangle marker and notches on the processor with the corresponding triangle marker and notches on the processor load bracket.
Page 39
C9Z890-MW/C9B860-MW/C9Q870-M: Component Installation 6. With the processor inside the socket, inspect all the corners to make sure it is properly installed. 7. Close the load plate with the processor inside the socket. Gently push the load lever down until it locks under the lever lock.
Page 40
C9Z890-MW/C9B860-MW/C9Q870-M: Component Installation Installing a Processor Heatsink 1. Loosen four screws to release the backplate. Note that one screw is not shown in the illustration below. Figure 2-10. Releasing the Backplate from the Heatsink 2. If there is a thin layer of protective film on the backplate, remove it.
Page 41
C9Z890-MW/C9B860-MW/C9Q870-M: Component Installation 3. Attach the backplate into the mounting holes around the processor socket on the bottom side of the motherboard. Figure 2-12. Attaching the Backplate to the Bottom Side of the Motherboard 4. Apply the proper amount of thermal grease on the processor.
Page 42
C9Z890-MW/C9B860-MW/C9Q870-M: Component Installation 6. Tighten the screws. Figure 2-14. Tightening the Heatsink Screws Notes: The installation described in this section is for reference only. The actual installation steps may vary depending on the CPU heatsink model. Refer to the heatsink instructions for more details.
Page 43
C9Z890-MW/C9B860-MW/C9Q870-M: Component Installation 2. Loosen the screws as shown in figure in the next step. 3. Gently wiggle the heatsink to loosen it. Do not use excessive force when wiggling the heatsink. Figure 2-15. Loosening the Heatsink Screws 4. Once the heatsink is loosened, remove it from the motherboard.
Page 44
Note: Check the Supermicro website for recommended memory modules. Memory Support The C9Z890-MW/C9B860-MW/C9Q870-M motherboard supports up to DDR5 256 GB of non- ECC UDIMM and CUDIMM with speeds of up to 5600 MT/s (1DPC), 4800 MT/s (2DPC, 1R DIMM ), and 4400 MT/s (2DPC, 2R DIMM) in four 288-pin memory slots.
Page 45
Removing a DDR5 DIMM module at a slanted angle will cause damages. It is strongly recommended that you lift the module straight up out of the slot. For a detailed diagram of the C9Z890-MW/C9B860-MW/C9Q870-M motherboard, see the layout under "Quick Reference" on page...
Page 46
C9Z890-MW/C9B860-MW/C9Q870-M: Component Installation DIMM Installation Important: To avoid causing any damage to the memory module or the DIMM socket, do not use excessive force when pressing the release tabs on the ends of the DIMM socket. Handle memory modules with care. To avoid ESD- related damage to your memory modules or components, carefully follow all the instructions given in "Static- Sensitive Devices"...
Page 47
5. Press both ends of the module straight down into the slot until the module snaps into place. 6. Press the release tabs to the lock positions to secure the DIMM into the slot. Figure 2-19. Securing the DIMM For a detailed diagram of the C9Z890-MW/C9B860-MW/C9Q870-M motherboard, see the layout under "Quick Reference" on page...
Page 48
Press both release tabs on the ends of the DIMM socket to unlock it. Once the DIMM is loosened, remove it from the memory slot. Figure 2-20. Unlocking the DIMM Slot For a detailed diagram of the C9Z890-MW/C9B860-MW/C9Q870-M motherboard, see the layout under "Quick Reference" on page...
Page 49
C9Z890-MW/C9B860-MW/C9Q870-M: Component Installation 2.5 Battery Removal and Installation Battery Removal To remove the onboard battery, follow the steps below: 1. Power off your system and unplug your power cable. 2. Locate the onboard battery as shown below. 3. Using a tool such as a pen or a small screwdriver, push the battery lock outwards to unlock it.
Page 50
C9Z890-MW/C9B860-MW/C9Q870-M: Component Installation 2.6 M.2 Device Installation This motherboard has one PCIe 5.0 M.2 M-key slot (M.2-C1) that supports the M.2 2280/22110 modules and one PCIe 4.0 M.2 M-key slot (M.2-P1) that supports the 2260/2280 modules. Two standoffs are pre-installed in the positions of 2280 mounting holes. Follow the steps below to install the M.2 device.
Page 51
C9Z890-MW/C9B860-MW/C9Q870-M: Component Installation 2. If the soon-to-be used mounting hole doesn't have a standoff, move the pre-installed one to that mounting hole. Figure 2-23. Changing the Standoff Position as Needed 3. Carefully insert the M.2 device into the M.2 slot at a 30-degree angle and lower the semi- circle notched end onto the standoff.
Page 52
It is strongly recommended that you install an M.2 heatsink provided by the M.2 device supplier. If you are using a Supermicro M.2 heatsink, follow the steps below: 5. Remove the thermal pad protective films from the cover and the tray of the M.2 heatsink.
Page 53
C9Z890-MW/C9B860-MW/C9Q870-M: Component Installation 7. Tighten the screws to secure the M.2 heatsink assembly. Figure 2-28. Securing the M.2 Heatsink Assembly 8. Locate the pre-installed standoff and screw . Remove the screw and set it aside. Figure 2-29. Removing the Screw on the Pre-Installed Standoff...
Page 54
C9Z890-MW/C9B860-MW/C9Q870-M: Component Installation 9. If the soon-to-be used mounting hole doesn't have a standoff, move the pre-installed one to that mounting hole. Figure 2-30. Changing the Standoff Position as Needed 10. Carefully insert the M.2 assembly into the M.2 slot at a 30-degree angle and lower the assembly onto the standoff.
Page 55
C9Z890-MW/C9B860-MW/C9Q870-M: Component Installation 2.7 Rear I/O Ports Figure 2-33. C9Z890-MW/C9B860-MW/C9Q870-M Rear I/O Ports Rear I/O Ports Descriptions Descriptions Descriptions USB6: TBT 4 (40 Gb, DisplayPort 2.1 Line In Type-C) Line Out HDMI 2.1 Clear CMOS Button (Note1) WiFi 7 + Bluetooth 5.4 USB0, USB1: USB 2.0...
Page 56
The Clear CMOS Button (SW1 located on the rear I/O) is used to clear the saved system setup configuration stored in the CMOS chip. All the settings will be erased and restored to the factory defaults after pressing this button. For a detailed diagram of the C9Z890-MW/C9B860-MW/C9Q870-M motherboard, see the layout under "Quick Reference" on page Note: Clearing CMOS will also clear all passwords.
Page 57
Mic In Figure 2-34. C9Z890-MW/C9B860-MW/C9Q870-M HD Audio Ports LAN Port One 1 GbE LAN port is located on the rear I/O of the C9Z890-MW/C9B860-MW/C9Q870-M to provide network connections. The LAN port accepts RJ45 type cables. Note: Refer to the "LAN LEDs" on page 76...
Page 58
USB, DisplayPort, and PCI Express, enabling you to connect a variety of devices such as external monitors, storage drives, and docking stations. There are also three front accessible USB headers on the C9Z890-MW/C9B860-MW/C9Q870- M motherboard. Refer to the "USB Headers" on page 73 section for details.
Page 59
These connectors are designed specifically for use with Supermicro chassis. Note: You can connect the S-Connector that came with your motherboard to JF1. The S- Connector is a plug designed to connect the front control panel header on the motherboard and front control panel cables of the chassis.
Page 60
C9Z890-MW/C9B860-MW/C9Q870-M: Component Installation Power LED The Power LED connection is located on pins 15 and 16 of JF1 on the C9Z890-MW/C9B860- MW/C9Q870-M motherboard. For a detailed diagram of the C9Z890-MW/C9B860-MW/C9Q870-M motherboard, see the layout under "Quick Reference" on page Power LED...
Page 61
NIC1 (LAN1) The Network Interface Controller (NIC) LED connection for LAN Port (LAN1) is located on pins 11 and 12 of JF1 on the C9Z890-MW/C9B860-MW/C9Q870-M motherboard. Attach the NIC LED cables here to display network activity. For a detailed diagram of the C9Z890-MW/C9B860-MW/C9Q870-M motherboard, see the layout under "Quick Reference"...
Page 62
C9Z890-MW/C9B860-MW/C9Q870-M: Component Installation Reset Button The Reset Button connection is located on pins 3 and 4 of JF1 on the C9Z890-MW/C9B860- MW/C9Q870-M motherboard. Attach it to a hardware reset switch on the computer case to reset the system. For a detailed diagram of the C9Z890-MW/C9B860-MW/C9Q870-M motherboard, see the layout under "Quick Reference"...
Page 63
Refer to the following sections for information about connections, jumpers, and LEDs for the C9Z890-MW/C9B860-MW/C9Q870-M motherboard. Power Supply and Power Connections For information about the power supply and power connections of the C9Z890-MW/C9B860- MW/C9Q870-M motherboard, refer to the following content. Power Supply As with all computer products, a stable power source is necessary for proper and reliable operation.
Page 64
24-pin ATX and the 8-pin DC power connectors to the power supply. Failure to do so may void the manufacturer warranty on your power supply and motherboard. For a detailed diagram of the C9Z890-MW/C9B860-MW/C9Q870-M motherboard, see the layout under "Quick Reference" on page...
Page 65
DATA No Connection Chassis Intrusion A Chassis Intrusion header is located at JL1 on the C9Z890-MW/C9B860-MW/C9Q870-M motherboard. Attach the appropriate cable from the chassis to inform you when the chassis is opened. For a detailed diagram of the C9Z890-MW/C9B860-MW/C9Q870-M motherboard, see the layout under "Quick Reference"...
Page 66
There is one COM header at COM1 on the C9Z890- MW/C9B860- MW/C9Q870- M motherboard. Use a cable with the COM header to access the COM1 COM port. COM ports provide serial communication support. For a detailed diagram of the C9Z890-MW/C9B860-MW/C9Q870-M motherboard, see the layout under "Quick Reference" on page...
Page 67
3- pin fans, the 4- pin fans are recommended to take advantage of the fan speed control. This allows fan speeds to be automatically adjusted based on the motherboard temperature. For a detailed diagram of the C9Z890-MW/C9B860-MW/C9Q870-M motherboard, see the layout under "Quick Reference" on page...
Page 68
This header is designed for a headphone/microphone combo jack. If using a standalone microphone, use the MIC jack on the rear panel. Standalone headphone and microphone jacks are provided on the rear panel. For a detailed diagram of the C9Z890-MW/C9B860-MW/C9Q870-M motherboard, see the layout under "Quick Reference" on page...
Page 69
From PCH PCIe 4.0 x4 2260 and 2280 RAID 0 and 1 For a detailed diagram of the C9Z890-MW/C9B860-MW/C9Q870-M motherboard, see the layout under "Quick Reference" on page Power LED Header An onboard Power LED header is located at JLED1. This Power LED header is used to indicate the status of system power.
Page 70
C9Z890-MW/C9B860-MW/C9Q870-M: Component Installation Pump Power Header The C9Z890-MW/C9B860-MW/C9Q870-M motherboard has one +12 V header for optional CPU liquid cooling systems. When using a liquid cooling system, attach the pump power cable to the 12V_PUMP_PWR1 header. For a detailed diagram of the C9Z890-MW/C9B860-MW/C9Q870-M motherboard, see the layout under "Quick Reference"...
Page 71
TPM/Port 80 Header The JTPM1 header on the C9Z890- MW/C9B860- MW/C9Q870- M motherboard is used to connect a Trusted Platform Module (TPM)/Port 80, which is available from Supermicro (optional). A TPM/Port 80 connector is a security device that supports encryption and authentication in hard drives.
Page 72
There is one USB 2.0 header (USB2/3) and one USB 3.2 Gen 1 x1 header (USB8/9) on the C9Z890-MW/C9B860-MW/C9Q870-M motherboard, each supporting two USB connections. There is also one USB 3.2 Gen 2x2 header (USB7) located on the motherboard. These headers provide front access using USB cables (not included).
Page 73
C9Z890-MW/C9B860-MW/C9Q870-M: Component Installation For a detailed diagram of the C9Z890-MW/C9B860-MW/C9Q870-M motherboard, see the layout under "Quick Reference" on page Jumper Settings To modify the operation of the motherboard, jumpers can be used to choose between optional settings. Jumpers create shorts between two pins to change the function of the connector. Pin 1 is identified with a square solder pad on the printed circuit board.
Page 74
Refer to the table below for jumper settings. The default setting is Normal. For a detailed diagram of the C9Z890-MW/C9B860-MW/C9Q870-M motherboard, see the layout under "Quick Reference" on page...
Page 75
C9Z890-MW/C9B860-MW/C9Q870-M: Component Installation Power Button In addition to the soft power button provided in JF1, the C9Z890-MW/C9B860-MW/C9Q870-M motherboard is equipped with a 'soft' power button on the motherboard. This button works the same way as the soft power button on JF1.
Page 76
M.2 LEDs are located at LED3 (for M.2- P1) and LED15 (for M.2- C1) on the C9Z890- MW/C9B860-MW/C9Q870-M motherboard. When an M.2 LED is blinking, the corresponding M.2 device is functioning normally. For a detailed diagram of the C9Z890-MW/C9B860-MW/C9Q870-M motherboard, see the layout under "Quick Reference" on page M.2 LED State...
Page 77
WLAN LED Indicator Bluetooth LED Indicator Definition Color Definition Color WLAN POST Green Working Bluetooth POST Green Working WLAN POST Completed Bluetooth POST Completed For a detailed diagram of the C9Z890-MW/C9B860-MW/C9Q870-M motherboard, see the layout under "Quick Reference" on page...
Page 78
C9Z890-MW/C9B860-MW/C9Q870-M: Troubleshooting Chapter 3: Troubleshooting The following content contains information on common issues and how to resolve them. 3.1 Troubleshooting Procedures Before Power On No Power No Video System Boot Failure Memory Errors Losing the System's Setup Configuration If the System Becomes Unstable If the RHEL 9.4 Installation Stops...
Page 79
C9Z890-MW/C9B860-MW/C9Q870-M: Troubleshooting 3.1 Troubleshooting Procedures Use the following procedures to troubleshoot your system. If you have followed all of the procedures below and still need assistance, refer to the "Technical Support Procedures" on page 84 "Returning Merchandise for Service" on page 87 section(s) in this chapter.
Page 80
C9Z890-MW/C9B860-MW/C9Q870-M: Troubleshooting 1. Check the screen for an error message. 2. Clear the CMOS settings by unplugging the power cord and contacting both pads on the CMOS clear jumper. Restart the system. Refer to CMOS Clear. 3. Remove all components from the motherboard and turn on the system with only one DIMM installed.
Page 81
C9Z890-MW/C9B860-MW/C9Q870-M: Troubleshooting 2. Memory support: Make sure that the memory modules are supported. Refer to the product page on our website at https://www.supermicro.com. Test the modules using memtest86 or a similar utility. Note: Click on the "Tested Memory List" link on the motherboard's product page to see a list of supported memory.
Page 82
C9Z890-MW/C9B860-MW/C9Q870-M: Troubleshooting If the RHEL 9.4 Installation Stops If the RHEL 9.4 installation process stops at "Started GNOME Display Manager," you can resolve this issue by following the workaround recommended by Red Hat: 1. Switch to text mode during the installation.
Page 83
Before contacting Technical Support, take the following steps. Also, note that as a motherboard manufacturer, Supermicro also sells motherboards through its channels, so it is best to first check with your distributor or reseller for troubleshooting services. They should know of any possible problems with the specific system configuration that was sold to you.
Page 84
C9Z890-MW/C9B860-MW/C9Q870-M: Troubleshooting 3.3 Motherboard Battery For information on removing, disposing of, and replacing the motherboard battery of your system, refer to "Battery Removal and Installation" on page...
Page 85
C9Z890-MW/C9B860-MW/C9Q870-M: Troubleshooting 3.4 Where to Get Replacement Components If you need replacement parts for your C9Z890-MW/C9B860-MW/C9Q870-M motherboard, to ensure the highest level of professional service and technical support, purchase exclusively from our Supermicro Authorized Distributors/System Integrators/Resellers. A list can be found on the Supermicro website: https://www.supermicro.com...
Page 86
For faster service, RMA authorizations can be requested online at the following page: https://www.supermicro.com/RmaForm Whenever possible, repack the motherboard in the original Supermicro carton, using the original packaging material. If these are no longer available, be sure to pack the motherboard securely, using packaging material to surround the motherboard so that it does not shift within the carton and become damaged during shipping.
Page 87
C9Z890-MW/C9B860-MW/C9Q870-M: Troubleshooting 3.6 Feedback Supermicro values your feedback as we strive to improve our customer experience in all facets of our business. Email us at Techwriterteam@supermicro.com to provide feedback on our manuals.
Page 88
UEFI BIOS The following content contains information on BIOS configuration with the C9Z890- MW/C9B860-MW/C9Q870-M motherboard. 4.1 Introduction 4.2 EZ Mode (C9Z890-MW and C9B860-MW only) 4.3 Main Setup 4.4 Overclocking Menu (C9Z890-MW and C9B860-MW only) 4.5 Advanced Setup Configurations 4.6 H/W Monitor Menu 4.7 Boot...
Page 89
<F1>, <F2>, etc. Each main BIOS menu option is described in this manual. BIOS GUI Setup Utility (C9Z890-MW and C9B860-MW only) For C9Z890-MW and C9B860-MW, the BIOS GUI Setup utility has two modes: EZ mode and Advanced mode. Changing Between EZ Mode and Advanced Mode When you first enter the BIOS GUI Setup utility, you will enter the Main setup screen of the EZ mode.
Page 90
C9Z890-MW/C9B860-MW/C9Q870-M: UEFI BIOS Figure 4-1. Advanced Mode Screen A "►" indicates a submenu. Highlighting such an item and pressing the <Enter> key open the list of settings within that submenu. The BIOS GUI Setup utility uses a mouse pointer navigation system similar to standard graphical user interfaces.
Page 91
C9Z890-MW/C9B860-MW/C9Q870-M: UEFI BIOS Figure 4-3. General Help Screen BIOS Setup Utility (C9Q870-M ) The Main BIOS screen has two main frames. The left frame displays all the options that can be configured. “Grayed- out” options cannot be configured. The right frame displays the key legend.
Page 92
C9Z890-MW/C9B860-MW/C9Q870-M: UEFI BIOS 4.2 EZ Mode (C9Z890-MW and C9B860-MW only) Figure 4-4. EZ Mode Screen While in EZ Mode, the following information is displayed: BIOS Version: The current BIOS version. CPU Information: The model, speed, and voltage of installed CPU.
Page 93
C9Z890-MW/C9B860-MW/C9Q870-M: UEFI BIOS Boot Priority: Allows changing of the boot order. X.M.P.: Allows changing the X.M.P. profile. Intel Rapid Storage Technology: Allows for enabling Intel Rapid Storage Technology. Fan Profile: Displays current fan speeds, or click the SMC QFAN Setting icon using the mouse cursor for more advanced adjustments.
Page 94
C9Z890-MW/C9B860-MW/C9Q870-M: UEFI BIOS the needs between system cooling and power saving. This setting is recommended for regular systems with normal hardware configurations. Select "Quiet" to optimize for minimal fan noise and Custom to enter user-specific settings. The options are Quiet, Stable, Full Speed, and Customize.
Page 95
The Main setup screen appears when the AMI BIOS Setup utility is first entered. To return to the Main setup screen, select the Main tab at the top of the screen. The Main BIOS setup screen is shown below. Figure 4-8. Main Setup Screen for C9Z890-MW and C9B860-MW...
Page 96
C9Z890-MW/C9B860-MW/C9Q870-M: UEFI BIOS Figure 4-9. Main Setup Screen for C9Q870-M ►BIOS Information BIOS Version This feature displays the version of the BIOS ROM used in the system. Build Date This feature displays the date when the version of the BIOS ROM used in the system was built.
Page 97
C9Z890-MW/C9B860-MW/C9Q870-M: UEFI BIOS Note: Invisible if the installed processor doesn't support graphic function. ►Processor Information Brand String This feature displays the brand, model name, model number of the processor, and its rated clock speed. Frequency This feature displays the detected processor speed.
Page 98
C9Z890-MW/C9B860-MW/C9Q870-M: UEFI BIOS 4.4 Overclocking Menu (C9Z890-MW and C9B860-MW only) Notes: This menu is available for C9Z890-MW and C9B860-MW only and for CPU/memory module that supports overclocking feature. For C9B860-MW, only memory overclocking features are available. Figure 4-10. Overclocking Screen CPU Profile (Available for C9Z890-MW only) This feature allows for preset CPU overclocking profiles to be selected.
Page 99
C9Z890-MW/C9B860-MW/C9Q870-M: UEFI BIOS Per Core Ratio Override (Available for C9Z890-MW only) This feature enables CPU per core ratio overriding. When enabled, it sets the maximum overclocking ratio to specific core by OCMB 0x1D command. When disabled, it sets the ratio to all cores by OCMB command 0x11.
Page 100
Enter a value for the memory voltage override (Vpp) at DRAM side. 0 = no override. The default is 1800. Note: The following features are only available for C9Z890-MW. Load line Calibration This feature controls the load line calibration. The options are Disabled, Level 1, Level 2, Level 3, Level 4, and Auto.
Page 101
Use this feature to set the prefix value as a positive (+) or a negative (-). The options are “+” and “-”. Advanced CPU OC Setting Menu Note: This submenu is available for C9Z890-MW only. ►Advanced CPU OC Setting Processor Boot Max Frequency This feature enables the boot maximum frequency in CPU strap.
Page 102
C9Z890-MW/C9B860-MW/C9Q870-M: UEFI BIOS Per Core Disable Configuration Set this feature to Enable if you want to disable a core individually. Note that when this feature is enabled, features of Active Cores and Active Efficient-cores will be disabled. The options are Disabled and Enabled.
Page 103
C9Z890-MW/C9B860-MW/C9Q870-M: UEFI BIOS AVX2 Voltage Guardband Scale Factor Note: This feature is available when AVX is set to Enabled. This feature controls the voltage guardband applied to AVX2 workload. Enter a value ranging from 0 to 200 in 1/100 units. The default is 100.
Page 104
C9Z890-MW/C9B860-MW/C9Q870-M: UEFI BIOS CPU Flex Ratio Settings (Available when “CPU Flex Ratio Override” is set to Enabled) The value must be between the maximum efficiency ratio and maximum non-turbo ratio. The default value is dependent on the CPU. Power Limit 1 Override Select Enabled to support average power limit (PL1) override.
Page 105
C9Z890-MW/C9B860-MW/C9Q870-M: UEFI BIOS OC TVB (Available when “TVB Ratio Clipping” is set to Enabled) If this feature is enabled, you can modify and program new parameters for temperature thresholds T0, T1 and delta DownBins for temp thresholds T0 and T1. The options are Disabled and Enabled.
Page 106
C9Z890-MW/C9B860-MW/C9Q870-M: UEFI BIOS SA ICC Unlimited Mode This feature disables or enables the SA unlimited ICCMAX. When enabled, the SA VR ICCMAX value is set to the maximum ICC current of 512A. The options are Disabled and Enabled. OC TVB Parameters Menu ►OC TVB Parameters...
Page 107
C9Z890-MW/C9B860-MW/C9Q870-M: UEFI BIOS CPU Feature Menu ►CPU Feature Race To Halt (RTH) This feature enables Race To Halt, which dynamically increases CPU frequency in order to enter package C-State faster. This will reduce overall power consumption. The options are Disabled and Enabled.
Page 108
C9Z890-MW/C9B860-MW/C9Q870-M: UEFI BIOS Vsys/Psys Critical This feature enables the Vsys/Psys Critical function. The options are Disabled, Psys Critical, and Vsys Critical. Vsys/Psys Full Scale (Available when “Vsys/Psys Critical” is set to Vsys Critical or Psys Critical) Enter a values for Vsys/Psys Full Scale. The Vsys/Psys Critical = Critical Threshold/Full Scale.
Page 109
C9Z890-MW/C9B860-MW/C9Q870-M: UEFI BIOS Pre Wake Time / Ramp Up Time / Ramp Down Time (Available when “Acoustic Noise Mitigation” is set to Enabled) Enter a value for the desired feature. The range is 0–255. The default is 0. IA VR Domain / GT VR Domain / SA VR Domain (Available when “Acoustic Noise Mitigation”...
Page 110
C9Z890-MW/C9B860-MW/C9Q870-M: UEFI BIOS PS Current Threshold1/2/3 Enter a value for PS Current Threshold1/2/3. The range is 0–512 in 1/4 A increments. The default is 80/20/4 for PS Current Threshold1/2/3 respectively. PS3 Enable This feature enables PS3. The options are Disabled and Enabled.
Page 111
C9Z890-MW/C9B860-MW/C9Q870-M: UEFI BIOS VR Voltage Limit Enter a value (in mV) for the voltage regulator voltage limit. The range is 0–7999 and the default is 0. TDC Enable This feature disables or enables TDC. The options are Disabled and Enabled.
Page 112
Enter a value to set the DLVR RFI value. DLVR SSC is in percentage with multiple of 0.25%. The default is 6. DLVR RFI Frequency Use this feature to set a desired DLVR RFI frequency in Mhz. The default is 1370. Advanced Memory OC Setting Menu Note: This menu is available for C9Z890-MW and C9B860-MW only.
Page 113
C9Z890-MW/C9B860-MW/C9Q870-M: UEFI BIOS ►Advanced Memory OC Setting SPD Write Disable This feature controls if SPD write is disabled. The options are True and False. For security, it’s recommended to set it to True to disable SPD write. Force CKD Bypass When enabled, the BIOS will force the Client Clock Driver (CKD) to run in Bypass Mode if CKD DIMM is detected.
Page 115
RcompTarget[WrDSCtl] / RcomTarget[WrDSClk] Enter a value for each of these features. BCLK Configuration Menu Note: This menu is available for C9Z890-MW only. ►BCLK Configuration External BCLK Only Enter a value to set the CPU BCLK OC frequency. The default is 100000.
Page 116
Level (Not available when “CPU BCLK PLL configuration” or “SoC BCLK PLL configuration” is set to “PLL ON”) Enter a value to set the level. The default is 5. Advanced Voltage OC Setting Menu Note: This menu is available for C9Z890-MW only. ►Advanced Voltage OC Setting Voltage Configuration VCCIO Enter a desired numeric value for VCCIO voltage.
Page 117
C9Z890-MW/C9B860-MW/C9Q870-M: UEFI BIOS MemSS Max OC Ratio Enter a value to set the maximum overclocking ratio for the memory subsystem. The default is VF Offset Mode Use this feature to set VF Offset mode. In Legacy mode, it sets a global offset for the entire VF curve.
Page 118
C9Z890-MW/C9B860-MW/C9Q870-M: UEFI BIOS VF Point # Ratio This feature shows the VF point # ratio. Ring Menu ►Ring Ring Max OC Ratio Limit This feature shows the maximum overclocking ratio limit for the CPU ring domain. Ring Max OC Ratio Enter a value to set the maximum overclocking ratio for the CPU Ring.
Page 119
C9Z890-MW/C9B860-MW/C9Q870-M: UEFI BIOS Note: The following VF Point features are available when VF Offset Mode is set to Selection. The number of VF point depends on the CPU and the domain. VF Point # Offset Enter a value to specify the offset voltage (in mV) that will be applied to the VF point #. The range is -500 to 500.
Page 120
C9Z890-MW/C9B860-MW/C9Q870-M: UEFI BIOS GT Voltage Mode Use this feature to select the GT voltage mode. In adaptive mode, the voltage is interpolated only in turbo mode. In override mode, the voltage selected will be applied over all operating frequencies. The options are Adaptive and Override.
Page 121
C9Z890-MW/C9B860-MW/C9Q870-M: UEFI BIOS SA Adaptive Voltage (Available when “SA Voltage Mode” is set to Adaptive) Use this feature to specify the adaptive voltage (in mV) applied while SA is operating in adaptive mode. The range is 0–2000 and the default is 0.
Page 122
C9Z890-MW/C9B860-MW/C9Q870-M: UEFI BIOS NGU Adaptive Voltage (Available when “NGU Voltage Mode” is set to Adaptive) Use this feature to specify the adaptive voltage (in mV) applied while NGU is operating in adaptive mode. The range is 0–2000 and the default is 0.
Page 123
C9Z890-MW/C9B860-MW/C9Q870-M: UEFI BIOS PLL Current Reference Tuning Core PLL / IA Atom PLL IRefTune Offset Enter a desired numeric value above for each feature. The value will be added to the PLL fuse. The range is 0–15 and the default is 0.
Page 124
C9Z890-MW/C9B860-MW/C9Q870-M: UEFI BIOS 4.5 Advanced Setup Configurations Use the arrow keys to select the Advanced submenu and press <Enter> to access the submenu items. Figure 4-11. Advanced Setup Configuration Screen for C9Z890-MW and C9B860-MW...
Page 125
DRAM frequency, or a wrong BIOS timing setting may cause the system to malfunction. When this occurs, revert the setting to the manufacture default settings. Setup Mode Menu (C9Z890-MW and C9B860-MW only) Setup Mode This feature sets the default mode to start in after entering BIOS. The options are EZ Mode and...
Page 126
C9Z890-MW/C9B860-MW/C9Q870-M: UEFI BIOS CPU Cooler Tuning (C9Z890-MW and C9B860-MW only) Figure 4-13. CPU Cooler Tuning Screen Use this feature to tune the coolers for the system. A pop-up window will appear when pressing <Enter> on this feature. Use the mouse cursor to select the desired cooler mode or enter a customized value on the feature of Manual using the number key on your keyboard.
Page 127
C9Z890-MW/C9B860-MW/C9Q870-M: UEFI BIOS Note: BIOS POST messages are always displayed regardless of the setting of this feature. Bootup NumLock State Use this feature to set the Power-on state for the <Numlock> key. The options are On and Off. Wait For "F1" If Error Select Enabled to force the system to wait until the <F1>...
Page 128
C9Z890-MW/C9B860-MW/C9Q870-M: UEFI BIOS DeepSx Power Policies Use this feature to configure the Advanced Configuration and Power Interface (ACPI) settings for the system. Enable S4 to use Hibernation mode (Suspend to Disk) so that all data stored in the main memory can be saved in a non-volatile memory area such as in a hard drive and then power down the system.
Page 129
C9Z890-MW/C9B860-MW/C9Q870-M: UEFI BIOS Microcode Revision GT Info IGFX GOP Version (Available if the CPU installed supports IGFX GOP.) L1 Data Cache L1 Instruction Cache L2 Cache L3 Cache SMX/TXT Intel Virtualization Technology Select Enabled to enable the Intel Vanderpool Technology for Virtualization platform support, which allows multiple operating systems to run simultaneously on the same computer to maximize system resources for performance enhancement.
Page 130
C9Z890-MW/C9B860-MW/C9Q870-M: UEFI BIOS Graphics Configuration Menu ►Graphics Configuration This submenu allows you to configure the graphics configuration settings. Skip Scanning of External Gfx Card If this feature is enabled, the system will not scan for an external graphics card on PEG and PCIe slots.
Page 131
C9Z890-MW/C9B860-MW/C9Q870-M: UEFI BIOS Set User Password (Available when "Security Frozen:" above is No) Press <Enter> to set the HDD user password. Memory Configuration Menu ►Memory Configuration This submenu is used to configure the Integrated Memory Controller (IMC) settings. The following memory information is displayed: •...
Page 132
C9Z890-MW/C9B860-MW/C9Q870-M: UEFI BIOS Force Single Rank Select enabled to use only Rank 0 in each DIMM. The options are Disabled and Enabled. Memory Remap Use this feature to enable or disable memory remap above 4 GB. The options are Enabled and Disabled.
Page 133
C9Z890-MW/C9B860-MW/C9Q870-M: UEFI BIOS Network Configuration Menu Intel(R) Ethernet Connection (19) I219-V/-LM - (MAC address) Menu ►Intel(R) Ethernet Connection (19) I219-V - (MAC address)(C9Z890-MW and C9B860-MW) ►Intel(R) Ethernet Connection (19) I219-LM - (MAC address)(C9Q870-M) Autonegotiation Timeout This features controls how long the UEFI PXE driver should wait for link. The default is 8.
Page 134
C9Z890-MW/C9B860-MW/C9Q870-M: UEFI BIOS Local Gateway (Available when "Configured" is set to Enabled and "Enable DHCP" is set to Disabled) Use this feature to set the gateway address for the local machine. Local DNS Servers (Available when "Configured" is set to Enabled and "Enable DHCP"...
Page 135
C9Z890-MW/C9B860-MW/C9Q870-M: UEFI BIOS Note: This submenu is available when "Policy" is set to manual. New IPv6 address: Use this feature to enter the IPv6 address for the local machine. New Gateway addresses: Use this feature to set the gateway address for the local machine.
Page 136
C9Z890-MW/C9B860-MW/C9Q870-M: UEFI BIOS Activate Remote Assistance Process Use this feature to activate Remote Assistance. Enabling this feature will also trigger the Client Initiated Remote Access (CIRA) boot. The options are Disabled and Enabled. Unconfigure ME Use this feature to unconfigure ME with resetting the MEBx password to default on next boot.
Page 137
► PCH M.2-P1 / PCH SLOT4 PCIe 4.0X4 / PCH LAN Controller / PCH SLOT7 PCIe 4.0X1 ►PCH M.2-E1 WiFi 7 (C9Z890-MW and C9B860-MW only) ASPM Use this feature to activate the Active State Power Management (ASPM) level for a PCIe device.
Page 138
CPU SLOT6 PCI-E 5.0 X16 OPROM / CPU PCIE M.2-C1 OPROM / PCH SLOT7 PCI-E 4.0 X1 OPROM / PCH M.2-P1 OPROM / PCH SLOT4 PCIE-E 4.0 X4 OPROM PCH M.2-E1 WiFi (C9Z890-MW and C9B860-MW only) Select Disabled to deactivate the selected slot or EFI to activate the slot in UEFI mode. The...
Page 139
C9Z890-MW/C9B860-MW/C9Q870-M: UEFI BIOS PCH LAN Controller Use this feature to enable or disable the onboard NIC.The options are Enabled and Disabled. Power and Performance Menu CPU - Power Management Control Menu ►CPU - Power Management Control ® Intel SpeedStep™ Intel SpeedStep Technology allows the system to automatically adjust processor voltage and core frequency to reduce power consumption and heat dissipation.
Page 140
C9Z890-MW/C9B860-MW/C9Q870-M: UEFI BIOS C-State Pre-Wake This feature allows you to enable or disable the C-State Pre-Wake. The options are Disabled and Enabled. IO MWAIT Redirection When enabled, this feature will map and send the I/O read instructions to the I/O registers. The options are Disabled and Enabled.
Page 141
C9Z890-MW/C9B860-MW/C9Q870-M: UEFI BIOS SATA And RST Configuration Menu ►SATA And RST Configuration SATA Controller(s) Use this feature to enable or disable the onboard SATA controller supported by the Intel PCH chip. The options are Enabled and Disabled. Note: If this feature is set to Enabled, the following features will become available.
Page 142
Use this feature to map or unmap this Root Port to VMD. The options are Disabled and Enabled. Secure Boot Menu ►Secure Boot The following information is displayed: System Mode Secure Boot Note: For detailed instructions on configuring Security Boot settings, refer to the Security Boot Configuration User's Guide at https://www.supermicro.com/support/manuals.
Page 143
C9Z890-MW/C9B860-MW/C9Q870-M: UEFI BIOS Secure Boot Select Enabled to configure Secure Boot settings. The options are Disabled and Enabled. Secure Boot Mode Use this feature to select the desired secure boot mode for the system. The options are Standard and Custom.
Page 144
C9Z890-MW/C9B860-MW/C9Q870-M: UEFI BIOS Note: This submenu is available when any secure keys have been installed. ►Enroll Efi Image This feature allows the Efi image to run in the secure boot mode, which will enroll the SHA256 Hash certificate of a PE image into the Authorized Signature Database (DB).
Page 145
C9Z890-MW/C9B860-MW/C9Q870-M: UEFI BIOS ►Authorized TimeStamps (dbt) Use this feature to set and save the timestamps for the Authorized Signatures, which will indicate the time when these signatures are entered into the system. These values also indicate sizes, keys, and key sources of the authorized timestamps. Select Update to update the Authorized TimeStamps.
Page 146
Supermicro Security Erase Configuration Menu ►Supermicro Security Erase Configuration Use this submenu to configure the Supermicro-proprietary Security Erase settings. When this submenu is selected, the following information is displayed. Please note that the order of the following information may differ based on the storage devices being detected.
Page 147
New Password (Available when "Password" above has been set) Use this feature to set the new user password for the storage device, which enables configuring the Supermicro Security Erase settings by using this new user password. System Agent (SA) Configuration Menu ►System Agent (SA) Configuration...
Page 148
C9Z890-MW/C9B860-MW/C9Q870-M: UEFI BIOS Enable Root Port Use this feature to enable or disable the PCIe Graphics (PEG) device in the specified port . The options are Disabled and Enabled. Max Link Speed Use this feature to select PCIe support for the device installed the M.2 specified port. The options are Auto, Gen1, Gen2, Gen3, Gen4, and Gen5.
Page 149
C9Z890-MW/C9B860-MW/C9Q870-M: UEFI BIOS Active PCR banks Available PCR banks Note: The following features are available when the TPM 2.0 (either onboard or external) is detected by the BIOS. SHA-1 PCR Bank (Available when "Security Device Support" is set to Enabled) This feature displays the SHA-1 PCR Bank information.
Page 150
C9Z890-MW/C9B860-MW/C9Q870-M: UEFI BIOS which allows the user to independently enable "flag, policy, and authorization values" without involving other hierarchies. A user with privacy concerns can disable the endorsement hierarchy while still using the storage hierarchy for TPM applications, permitting the platform software to use the TPM.
Page 151
C9Z890-MW/C9B860-MW/C9Q870-M: UEFI BIOS Certification GUID Press <Enter> and input the certification Global Unique Identifier (GUID). ►Commit Changes and Exit Use this feature to save all changes and exit TLS settings. ►Discard Changes and Exit Use this feature to discard all changes and exit TLS settings.
Page 152
C9Z890-MW/C9B860-MW/C9Q870-M: UEFI BIOS Select Disks To select a desired RAID disk, select X from the drop-down list. Repeat this step to select all the desired disks for the RAID volume. For RAID0/RAID1/RAID5/RAID10, the minimum number of disks required is two/two/three/four respectively.
Page 153
C9Z890-MW/C9B860-MW/C9Q870-M: UEFI BIOS Driver Health Menu ►Driver Health This feature displays the health information of the drivers installed in your system, including LAN controllers, as detected by the BIOS. Select one and press <Enter> to see the details. Note: This section is provided for reference only, for the driver health status will differ depending on the drivers installed in your system.
Page 154
C9Z890-MW/C9B860-MW/C9Q870-M: UEFI BIOS 4.6 H/W Monitor Menu Figure 4-14. H/W Monitor Screen for for C9Z890-MW and C9B860-MW...
Page 155
C9Z890-MW/C9B860-MW/C9Q870-M: UEFI BIOS Figure 4-15. H/W Monitor Screen for C9Q870-M System Temperature The following information is displayed: CPU Temperature: The CPU temperature detected by PECI. System Temperature: The system internal temperature. Peripheral Temperature: The detected peripheral device temperature. PCH Temperature: the detected PCH chip temperature.
Page 156
C9Z890-MW/C9B860-MW/C9Q870-M: UEFI BIOS VDD2 VCC3_3 VCC3_ALW VBAT ►Fan Control Fan Speed Control Mode This feature allows you to decide how the system controls the speeds of the onboard fans. The CPU temperature and the fan speed are correlative. When the CPU on- die temperature increases, the fan speed will also increase for effective system cooling.
Page 157
C9Z890-MW/C9B860-MW/C9Q870-M: UEFI BIOS 4.7 Boot Use this menu to configure Boot settings. Figure 4-16. Boot Screen for C9Z890-MW and C9B860-MW...
Page 158
C9Z890-MW/C9B860-MW/C9Q870-M: UEFI BIOS Figure 4-17. Boot Screen for C9Q870-M FIXED BOOT ORDER Priorities Use this feature to prioritize the order of a bootable device from which the system will boot. Press <Enter> on each item sequentially to select the device.
Page 159
C9Z890-MW/C9B860-MW/C9Q870-M: UEFI BIOS Boot option File Path Use this feature to specify the file path for the new boot option. Create After setting the name and the file path for the boot option, press <Enter> to create the new boot option in the boot priority list.
Page 160
C9Z890-MW/C9B860-MW/C9Q870-M: UEFI BIOS 4.8 Save & Exit Select Save & Exit from the BIOS Setup screen to configure the settings below. Figure 4-18. Save & Exit Screen for C9Z890-MW and C9B860-MW...
Page 161
C9Z890-MW/C9B860-MW/C9Q870-M: UEFI BIOS Figure 4-19. Save & Exit Screen for C9Q870-M Save Options Discard Changes and Exit Use this feature to exit from the BIOS Setup utility without making any permanent changes to the system configuration and reboot the computer.
Page 162
C9Z890-MW/C9B860-MW/C9Q870-M: UEFI BIOS Default Options Restore Optimized Defaults Select this feature and press <Enter> to load manufacturer optimized default settings, which are intended for maximum system performance but not for maximum stability. Note: After pressing <Enter>, reboot the system for the changes to take effect, which ensures that this system has the optimized default settings.
Page 163
Important: Do not shut down or reset the system while updating the BIOS to prevent possible system boot failure! Read the motherboard README file carefully before you perform the BIOS update. Use this menu to update the BIOS. Figure 4-20. BIOS Update Screen for C9Z890-MW and C9B860-MW...
Page 164
C9Z890-MW/C9B860-MW/C9Q870-M: UEFI BIOS Figure 4-21. BIOS Update Screen for C9Q870-M The following information is displayed: BIOS Version BIOS Tag Date Time ►Start Update Before proceeding, download and unzip the BIOS file onto a USB flash drive formatted with the FAT/FAT32 file system. Then follow the steps below to update the BIOS.
Page 165
4. Select "Select File" and then in the pop-up menu select the USB flash drive that contains the BIOS file (e.g., "General USB Flash Disk 1.00"). 5. Select the filename of the BIOS file (e.g., "C9Z890-MW") in the pop-up menu. 6. Select "Start Flash" to flash the BIOS. A pop-up message will appear to show the progress of the BIOS flash.
Page 166
C9Z890-MW/C9B860-MW/C9Q870-M: BIOS Codes Appendix A: BIOS Codes For information about BIOS codes for the C9Z890-MW/C9B860-MW/C9Q870-M motherboard, refer to the following content. Additional BIOS POST Codes The AMI BIOS supplies additional checkpoint codes, which are documented online at https://www.supermicro.com/support/manuals ("AMI BIOS POST Codes User's Guide").
Page 167
Operating System (OS), configure RAID settings, and install the drivers. Driver Installation The Supermicro website contains drivers and utilities for your system at the following page: https://www.supermicro.com/wdl. Some of these drivers and utilities must be installed, such as the chipset driver. After accessing the website, go into the CDR_Images (in the parent directory of the above link) and locate the ISO file for your motherboard.
Page 168
"npudriver..." folder to install the Intel NPU driver. SuperDoctor 5 The Supermicro SuperDoctor 5 is a program that functions in a command-line or web-based interface for Windows and Linux operating systems. The program monitors such system health information as CPU temperature, system voltages, system power consumption, fan speed, and provides alerts via email or Simple Network Management Protocol (SNMP).
Page 169
C9Z890-MW/C9B860-MW/C9Q870-M: Software Server), you can remotely control power on/off and reset chassis intrusion for multiple systems with SuperDoctor 5 or IPMI. SuperDoctor 5 Management Server monitors HTTP and SMTP services to optimize the efficiency of your operation. Figure B-2. SuperDoctor 5 Interface Display Screen (Health Information)
Page 170
Supermicro's Technical Support department for assistance. Only certified technicians should attempt to install or configure components. Read this section in its entirety before installing or configuring components in the Supermicro C9Z890-MW/C9B860-MW/C9Q870-M motherboard. These warnings may also be found on our website at the following page: https://www.supermicro.com/about/policies/safety_information.cfm...
Page 171
C9Z890-MW/C9B860-MW/C9Q870-M: Standardized Warning Statements WARNUNG Es besteht Explosionsgefahr, wenn die Batterie durch einen falschen Typ ersetzt wird. Ersetzen Sie die Batterie nur durch den gleichen oder vom Hersteller empfohlenen Batterietyp. Entsorgen Sie die benutzten Batterien nach den Anweisungen des Herstellers.
Page 172
C9Z890-MW/C9B860-MW/C9Q870-M: Standardized Warning Statements WAARSCHUWING Er bestaat explosiegevaar als de batterij wordt vervangen door een verkeerd type. Vervang de batterij slechts met hetzelfde of een equivalent type die door de fabrikant aanbevolen wordt. Gebruikte batterijen dienen overeenkomstig fabrieksvoorschriften afgevoerd te worden.
Page 173
C9Z890-MW/C9B860-MW/C9Q870-M: Standardized Warning Statements המוצר סילוק !אזהרה המדינה וחוקי להנחיות בהתאם להיות חייב זה מוצר של סופי סילוק اﻟﯩﻄﻨﻴﺔ واﻟﻠﯩﺎﺋﺢ اﻟﻘﯩﺎﻧﻴﻦ ﻟﺠﻤﻴﻊ وﻓﻘﺎ ﻣﻌﻪ اﻟﺘﻌﺎﻣﻞ ﻳﻨﺒﻐﻲ اﻟﻤﻨﺘﺞ ﻫﺬا ﻣﻦ اﻟﻨﻬﺎﺋﻲ اﻟﺘﺨﻠﺺ ﻋﻨﺪ 경고! 이 제품은 해당 국가의 관련 법규 및 규정에 따라 폐기되어야 합니다.
Page 174
Important: Do not upgrade the BIOS unless your system has a BIOS-related issue. Flashing the wrong BIOS can cause irreparable damage to the system. In no event shall Supermicro be liable for direct, indirect, special, incidental, or consequential damages arising from a BIOS update.
Page 175
Use a different machine to download the BIOS package for your motherboard or your system from the product page available on our website at www.supermicro.com. 1. Extract the BIOS package to a USB device. Copy the BIOS ROM file [BIOSname#.###] that is included in the BIOS package into the Root "\"...
Page 176
C9Z890-MW/C9B860-MW/C9Q870-M: UEFI BIOS Recovery Figure D-1. Startup Screen 4. After locating the SUPER.ROM file, the system will enter the BIOS Recovery menu. Select the item "Proceed with flash update" and press the <Enter> key. Figure D-2. BIOS Recovery Menu 5. You will see the BIOS recovery progress as shown in the screen below. Wait for the BIOS flashing process to complete.
Page 177
C9Z890-MW/C9B860-MW/C9Q870-M: UEFI BIOS Recovery Figure D-3. BIOS Recovery In Progress Screen 6. After the BIOS recovery process is complete, press any key to reboot the system. Note: After BIOS recovery, it is recommended that you update your BIOS. Please refer to Updating BIOS section for more information.
Need help?
Do you have a question about the C9Z890-MW and is the answer not in the manual?
Questions and answers