Troubleshooting - iRobot ROOMBA Owner's Manual

Troubleshooting

Roomba will tell you when something is wrong with a two-tone "uh-oh"
sound followed by beeping. Refer to the chart below to resolve Roomba's
problem. If the problem is not resolved, visit www.irobot.com/support or
phone 01249 813835 to speak with a customer service representative.
number of likely cause
beeps after
"uh-oh"
No beeps A wheel is stuck or is not
touching the ground
1 The main brushes cannot
turn
2 The side brush cannot
turn
3 The vacuum cannot run
4 A wheel motor cannot run Your Roomba may be stuck or something may be wrapped
5 The cliff sensors have
failed or are blocked
6 Wheel obstruction or
robot attempting to drive
over an obstacle
7 or 8 Not applicable
9 Sensor error
10 Roomba is stuck
Miscellaneous Troubleshooting
Problem
Roomba's Power light
will not illuminate
Roomba is not
picking up debris
Roomba does not
charge
TIP: If you notice that roomba is sitting on its Home Base and the Power
light is not illuminated, then clean the charging contacts on the bottom of
the robot.
22
iRobot Roomba Owner's Manual
what to do
Pick up the robot, place it down securely on the floor and touch
the clean button to restart the cycle.
Turn over Roomba and remove the brush guard by pushing the
two yellow tabs. Remove the brushes, clear any obstructions,
and replace them again. (See page 21)
Turn over Roomba. Look to see if something is wrapped around
the side brush. Remove the side brush with a screw driver and
check for string or hair that may be wrapped around it.
Remove and empty Roomba's bin. (See page 21)
around a wheel. Look for something wrapped around the
wheels. Push them in and out and make sure they turn easily.
Turn over Roomba and clear any debris that might be caught
underneath the front bumper in the cliff sensors. You can also
use compressed air to clean them out.
Turn over Roomba and remove any obstructions that prevent the
wheels from seating all the way up into Roomba's body. Also,
remove any obstacles that Roomba could drive over.
Roomba's beep codes do not include 7 or 8 beeps. If you are
getting an error with 7 or 8 beeps, try counting again or contact
Customer Service.
Please contact Customer Service.
Pick up Roomba and start it again somewhere else. Use a
virtual wall or other barrier to keep Roomba away from the place
it got stuck.
likely cause what to do
Battery not seated Remove Roomba's battery by pushing the side clips and re-
correctly insert the battery making sure you hear an audible click.
Bin is full Empty the bin and clean Roomba's brushes.
(See page 21)
Power supply not Ensure that the power supply is correctly connected to the
plugged in wall, to the Home Base, and to Roomba. Roomba's charger
and Home Base will each illuminate a solid green light when
plugged into a power source.