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FLO Ultra
TM
Installation Guide
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Summary of Contents for Flo Ultra

  • Page 1 FLO Ultra Installation Guide...
  • Page 2 2.4.1 Supplier’s Declaration of Conformity 47 CFR 2.1077 Compliance Information ....13 2.5 Industry Canada Compliance ......................14 3. Introduction ............................... 14 3.1 About FLO Ultra ............................14 3.2 About this Guide............................. 15 4. Specifications ............................16 5. Site Preparation ............................18 5.1 Site Configuration ..........................
  • Page 3 7.5.1 Center of Gravity ..........................46 7.6 Hoist Lifting ............................46 7.7 Forklift Lifting............................48 7.7.1 Installing the Lifting Jig on the FLO Ultra ..................48 7.7.2 Lifting the FLO Ultra with a Forklift ....................51 8. Box Contents ............................... 52 9.
  • Page 4 16.6.4 Application Method ........................97 16.7 Installing the Banner ........................... 98 16.8 Installing the Screws Caps on Top of the FLO Ultra ..............100 16.9 Installing the Charging Cable Clamp .................... 102 17. Installing the Protective Plate on the Electrical Compartment ............. 103...
  • Page 5 19. Adding the Protective Corners ......................105 20. Installation Checklist ..........................108 20.1 Fastener Torque Values ........................108 20.2 Pre-commissioning inspection points supported by pictures ..........109 20.3 Pre-commissioning inspection points supported by measures and observations .... 109 20.4 Pre-commissioning inspection points supported by measures and observations ..... 110 21.
  • Page 6 7. Installation and commissioning activities must be conducted by qualified personnel in accordance with the applicable local rules. Maintenance must be conducted by qualified technicians certified by FLO, unless FLO has authorized in writing that a specific modification, disassembly or repair may be performed by a licensed electrician instead of licensed service provider.
  • Page 7 Read all the instructions before using this product. Please keep up to date instructions throughout the product life cycle. This document provides instructions to install the FLO Ultra charging station and should not be used for any other product. 2.1 General Safety Instructions...
  • Page 8 5. FLO cannot be held responsible for any damage that may occur resulting from custom installation not described in this document. 6. If for any reason it is not possible to install the Flo Ultra according to the procedures provided in this guide, the installer should contact the FLO team.
  • Page 9 15. In the event of an earthquake in the region, the FLO Ultra charging station must undergo a detailed inspection by a certified technician before being put back into service. 2.2 Responsibilities The following sections provide information about the owner and installer’s responsibilities: 2.2.1 Owner Responsibilities...
  • Page 10 FLO Ultra charging station or to another site emergency. 8. Make sure that all individuals working on the site or on the FLO Ultra charging station including employees, owners and third parties are qualified according to the applicable local jurisdiction and/or rules to do the required and assigned work.
  • Page 11 7. Be fully qualified to complete the installation described in the FLO Ultra Installation Guide according to local jurisdiction, including but not limited to certifications and health and safety requirements. 8. Identify the possible site hazards and do a risk assessment that considers the working conditions on the site prior to starting work on the site.
  • Page 12 Earth ‘‘ground’’ terminal Protective (earth) ground Class 1 Chassis Hot surface 2.4 FCC Statement FCC Statement (for USA only) This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 13 2.4.1 Supplier’s Declaration of Conformity 47 CFR 2.1077 Compliance Information Unique identifier: FLO Ultra Table 2: Model Numbers Model Numbers FL1DS1A1AA-XX-XXX FL1DS2A1AA-XX-XXX NOTE: The X's in the table above represent the colors of the models.
  • Page 14 The FLO Ultra DC fast charging station delivers the ultimate fast charging experience for every EV driver. Smart Design The FLO Ultra fast charger is easy to find and use and is designed to get you back on the road quickly and safely. Brilliantly Simple...
  • Page 15 FLO Ultra exemplifies fast charging done right. The FLO Ultra™ is a robust station with an aluminum enclosure. It has dual DC fast charger outlets with a modular design that allows you to connect additional chargers together.
  • Page 16 4. Specifications Table 3: Specifications Specification Description Electrical AC nominal current 408 A Integrated protection IM/I, GM/I AC power consumption 337 kVA AC Input voltage 480 Y-277 V (-15% to 10%) AC input connections 3-phase: L1, L2, L3, GND AC short circuit current rating 65 kA Overvoltage category Power factor...
  • Page 17 Storage humidity 95%, non-condensing Maximum operating altitude 6 562' (2 000 m) Enclosure Aluminum type 3R Interface and Control 12.1 in color LCD touchscreen, 10 9/32'' x 6 11/32'' (261 mm x 163 mm) English, French, Spanish User interface Charging station status LED indicators Vehicle state of charge LED indicators Credit card reader Standard card reader: tap (NFC, insert, swipe)
  • Page 18 (standard) 5. Site Preparation The sections below detail the typical site preparation required to install the FLO Ultra, as well as information about the FLO Ultra that must be taken into account before starting the installation. NOTE that the images below are for illustrative purposes only and may not...
  • Page 19 5.1 Site Configuration The FLO Ultra user interface can be located on either side of the charging station or on the same side to support the pull-in or pull-through parking configurations. The following image shows the pull-in parking installation: Figure 1 : Pull-In parking installation...
  • Page 20 FLO website. 5.3 Protective Barrier Equipment It is recommended to consider installing protective barrier equipment, such as bollards or wheel stoppers, to protect the FLO Ultra charging station from accidental impact. Refer FLO Ultra Site Planning Application Note to the , under section Protective Barrier Equipment on the FLO website.
  • Page 21 Outlet 1 -Pairing control and communication conduits / conductors (optional) Outlet 1 – 1000 VDC conduits / conductors (optional) FLO Ultra control and communication / conductors (optional) 3-phase, 3-wire 480Y / 277 VAC conduits / conductors Outlet 2 – 1000 VDC conduits / conductors (optional) Outlet 2 –...
  • Page 22 6.1 Charging Station Dimensions Ensure that the selected site is large enough to house the Flo Ultra charging station. "Surface Area Requirements" "Reach of the Charging Refer to the on page 30 and Station Connectors" on page 31 for more information,...
  • Page 23 6.2 Main Exterior Components The image below shows the FLO Ultra charging station’s main exterior components: Figure 5: Main Exterior Components Table 5: Main Exterior Components Item Description Banner Main compartment doors Canopy Charger status light indicator Cable clamp FLO EZLift...
  • Page 24 American Disability Act's (ADA) standard for accessibility. Compliance with the ADA requirements is subject to site design and installation which are the responsibility of the installers. See the image below for the interaction heights of the various FLO Ultra components: Figure 6: Height of Operable Parts...
  • Page 25 6.4 Mounting Pad The mounting pad is a concrete slab on which the FLO Ultra is installed. Follow the installation guidelines below to ensure the correct installation of the mounting pad and the FLO Ultra: • The FLO Ultra must be installed on a concrete mounting pad.
  • Page 26 Table 7: Anchors and Power Cable Entry Item Description Anchors AC power conduits FLO Ultra communication and control conduit entre area DC power conduits area PowerSharing communication and conduit area FLO Ultra front access Concrete mounting pad...
  • Page 27 IMPORTANT NOTE: The height of the 4 threaded anchors (A) should rise 3″ (76.2 mm) above the FLO Ultra surface mount and have a diameter of 5/8″(15.8 mm). See Figure 9: Anchor bolt detail - 1 The conduits should rise 3″ (76.2 mm) above the FLO Ultra surface mount to enter the power cable entry plates, and the conductors must be bendable to connect to "Connecting the AC Power Cables"...
  • Page 28 Close-Up view of an Anchor 0.625in Figure 9: Anchor bolt detail - 1 Threaded rod Figure 10: Anchor bolt detail - 2...
  • Page 29 Side View of the AC Power Connections Figure 11: AC Power Connections - Side View Side View of the DC Power Connections (If Applicable) Figure 12: DC Power Connections - Side View...
  • Page 30 6.6 Surface Area Requirements The minimum required clearance for the maintenance and operation is indicated in the top view image below. Zones A, B and C should be free of obstacles. NOTE: • Additional space may be required to meet the ADA requirements. •...
  • Page 31 6.7 Reach of the Charging Station Connectors The reach of the charging station connectors must be taken into consideration when planning the site installation. The image below shows the reach of the FLO Ultra charging station connectors: Figure 14: Cable Reach NOTE: Protective barriers, such as wheel stops and low-height bollards, can also be used.
  • Page 32 6.8 Compartment Access Follow the instructions in the sections below to access the UI compartment, the main electrical compartment, and the electrical cable compartment. Figure 15: Compartment Access Table 9: Compartment Access Part Description User interface compartment (left, front access) Main electrical compartment User interface compartment (right, front access) Power cable compartment...
  • Page 33 Figure 16: Outdoor - Accessible Compartments Table 10: Outdoor - Accessible Compartments Part Description User interface latch-lock (upper left) User interface latch-lock (lower left) Outer main-compartment door latch-lock (upper left) Outer main compartment door latch-lock (lower left) Outer main compartment door latch-lock (upper right) Outer main compartment door latch-lock (lower right) User interface latch-lock (lower right)
  • Page 34 The image below shows the inner electrical compartment door latches: Figure 17: Inner Door Electrical Compartment Table 11: Inner Door Electrical Compartment Part Description Inner electrical compartment door latch (upper left) Inner electrical compartment door latch (lower left) Inner electrical compartment door latch (upper right) Inner electrical compartment door latch (lower right) The image below shows a zoomed in view of the door accessible compartments when the outer main compartment door and user interface doors are open:...
  • Page 35 Figure 18: Doors Opening To access any of the latch-lock compartments listed follow the steps below: 1. Insert the key provided with the FLO Ultra in the latch-lock and turn it 90 degrees counterclockwise. Figure 19: FLO Ultra Access Key 2.
  • Page 36 Figure 20: Engaging the Doors Stays To keep the inner electric compartment doors open, fully open the doors and push the doors into the outer main compartment doors until the plungers at the top of the outer doors engage in the inner door holding brackets. Figure 21: Engage the Outer Door Plungers Table 12: Outer Door Stay Components Part...
  • Page 37 NOTE: To release the inner door, pull the plungers upwards. Figure 22: Inner Door plungers To close the outer main compartment doors and engage the door stays, push the doors into the charging station until the plungers at the top of the outer doors engage in the charging station holding brackets.
  • Page 38 1. Only trained and certified workers may operate a forklift. 2. Ensure operators are trained on the types of trucks used for moving the chargers. FLO recommends following the guidelines below to move the crate safely with a forklift: 7.2 Forklift Operations Follow local safety guidelines and regulations.
  • Page 39 Dimensions: 132 x 48 x 90 inches (335 x 122 x 229 cm) o Lifting modes: The FLO Ultra must be picked up by the forklift from one of the two long sides. NOTE: Forklift extensions are required to handle the crate from the long side.
  • Page 40 7.4 Moving the Crate Safely FLO recommends that you follow the guidelines below to handle the box safely with a forklift: Figure 25: Moving the Crate Safely...
  • Page 41 7.4.1 Storage of the charging station If a FLO Ultra charging station will be stored for a prolonged period of time between receipt of shipment and installation (e.g. days-weeks), please ensure that the unit is either stored uncrated in a sheltered environment, or that measures are taken to prevent the buildup of moisture and humidity inside the shipping crate (e.g.
  • Page 42 Remove the fasteners from around the 3 boxes (ASAC0001, ASAC0002 and ASAC0003) attached to the pallet. Figure 28: Remove the Boxes Fasteners 3. Remove the bubble wrap around the branding straps on both sides of the charging station. Figure 29: Remove Bubble Wrap 4.
  • Page 43 6. Remove the padding (PAWT0200) and protector (PAWT0202) from the top of the charging station. Figure 32: Remove the Padding - Top 7. Remove the padding (PAWT0197) from the top of the UI doors. Figure 33: Remove the Padding - UI Doors 8.
  • Page 44 10. Remove the outer compartment door padding at the bottom of the charging station. Figure 36: Remove the Door Padding - Bottom 11. Open the outer right compartment door to remove the padding (PAWT0196) inside at the top. Figure 37: Remove the Door Padding - Inside 12.
  • Page 45 14. Remove the piece of cardboard (PABX0049) placed under the AC power cables. Figure 40: Remove the Cardboard 15. Perform a visual check on the charger looking for any scratches or dings. Figure 41: Perform Visual Check 16. Keep the cables tied. Unpacking the cables must be done once the AD and DC "Unpacking the Charging Cables"...
  • Page 46 7.5 Lifting The FLO Ultra includes a hoist attachment or an optional forklift attachment to assist with the handling. 7.5.1 Center of Gravity The images below show the FLO Ultra’s center of gravity. Figure 43: FLO Ultra Center of Gravity 7.6 Hoist Lifting...
  • Page 47 6. Lift the FLO Ultra and transport it to the correct location. Avoid abrupt turns, stops and starts. 7. Gently place the FLO Ultra at the correct location making sure to pull the AC and DC cables through the frames of the lower electric connection compartment to allow for AC and DC connections.
  • Page 48 Follow the steps below to install the lifting jig on the FLO Ultra. Figure 44: Lifting Jig Installation - Exploded View 1. Place the forklift lifting jig horizontal bars on the top of the FLO Ultra, aligning the extrusions at the bottom with the indentations on the top of the FLO Ultra.
  • Page 49 Figure 45: Lifting Jig Installation - Step 1 2. Place the angle lift lifting jigs on top of the forklift lifting bars in a perpendicular arrangement, aligning the screw holes of the angle lifting jigs and the lifting bars. Figure 46: Lifting Jig Installation - Step 2...
  • Page 50 3. Place the washer on top of the angle lift lifting jig screw hole and screw in the head screw. On the bottom of the angle lift lifting jig, add an oversized washer and a bolt to the head screw to secure the parts together. The torque must be 70 N M (51.6 lb-in).
  • Page 51 3. Confirm the lifting capacity of the forklift to make sure it can safely lift the weight of the FLO Ultra. Only use a forklift that can safely lift the FLO Ultra. The lifting capacity of the forklift must be over 700 kg (1 540 lb) to lift the charging station "Specifications"...
  • Page 52 6. Ensure the good positioning of the forks between the forklift lifting jig and the FLO Ultra (identified by each of the arrows of B). Do a visual check to ensure the right positioning of the forks and that the path of the forklift is clear.
  • Page 53 Protective corner, right MEDS1079 Protective corner, left MESB0368 Screws for protective corners PRLP1097 Identification stickers (lerer B) MEDS1082 Access key PRFM0100 FLO Ultra Installation Guide – English PRFM0101 FLO Ultra Installation Guide – French MEHD0546 Alcohol wipe Plastic squeegee TOSR0208...
  • Page 54 9. Additional Required Parts The installer is recommended to have the following additional parts outlined on hand to complete the installation of the FLO Ultra charger: Table 18: Additional Parts for Installation Part Qty. Note Compression lugs (AC Input) 3 if single conductor per phase...
  • Page 55 10. Additional Recommended Parts (Optional) FLO Recommends using the following parts to complete the installation of the Flo Ultra. Table 19: Additional Recommended Parts Part Forklift lifting jig (ASME0586) Soft cloth Neutral cleaning agent (without ammonia) Ethernet cables 11. INSTALLATION INSTRUCTIONS This product must be installed according to the installation instructions detailed in this guide before use.
  • Page 56 -110 dBm -119 dBm Inadequate Adequate Functional 11.1.2 Inadequate Cellular Signal on Site If a site has an inadequate cellular signal, the FLO Ultra can be configured to work with an existing Internet service through a WAN connection made via Ethernet.
  • Page 57 11.2 Grounding Instructions for Products with a Permanent Power Connection Products with a permanent power connection must follow the instructions below: This product must be connected to a grounded, metal, permanent wiring system, or an equipment grounding conductor must be run with a circuit conductors and connected to the equipment grounding terminal or lead on the product.
  • Page 58 11.3 Recommend Tools The tools in the following section table are not provided by FLO but we recommend using them to complete the FLO Ultra installation. Table 20: Recommended Tools Tool Installation Process • Handheld drill Multiple • Torque wrench •...
  • Page 59 1. Insert a nut and washer (not provided by FLO) on each anchor (4x). See Anchor bolt detail - 1 for details regarding threaded rods. Adjust the height of the nut to accommodate the leveling of the FLO Ultra. There must exactly 1 3/16'' (30 mm) between the washer and the concrete base. IMPORTANT NOTE: Make sure the space between the washer and the concrete slab is 1 3/16'' (30 mm).
  • Page 60 FLO Ultra. Make sure no people are in the vicinity of the suspended charger. NOTE: Align the FLO Ultra so the conduits are align conduit openings are centered "Anchors and Power Cable Entry" over the conduits., as indicated in on page 25.
  • Page 61 Figure 53: Concrete Slab - FLO Ultra Dropped to the Ground 4. Insert the washers and nuts, then loosely fasten the nuts (4x), leaving sufficient space to adjust the height of the nuts to level the FLO Ultra, as detailed in the next step.
  • Page 62 Figure 55: Anchor Bolt - Zoom In 5. Level the FLO Ultra by adjusting the height of the nuts to ensure the lowest flat washer is at a height of 1 3/16’’ (30 mm) to maintain sufficient space between the base of the FLO Ultra and the concrete slab for the installation of the side, rear "Connecting...
  • Page 63 11.5 Power Module Verification Before beginning the AC and DC power connection, make the following verifications: 1. Open rear doors. 2. Remove filters by unscrewing the thumbscrews. 3. Press down on each power module connector firmly (16 total / 8 per side). IMPORTANT NOTE: Make sure to recheck that you have completed 3 correctly before moving on the next step.
  • Page 64 The AC input conductor terminals (lugs) must follow the minimal requirement below: Conductor terminals (lugs) (appropriate size according to conductor size), one for each AC conductor termination in each FLO Ultra on site. RECOMMANDATION: FLO recommends the use of a dieless cable crimping...
  • Page 65 Figure 58: Bus Bar Dimensions - 1 The following image details the bus bar dimensions of the connection points. Figure 59: Bus Bar Dimensions - 2 Conduit Recommandations Table AC Input Table 23: Conduit Recommendations Table AC Input Typical conduit size for AC conductors 4’’...
  • Page 66 3. Pull the cables through the power cable entry access plate (MEDS0394) openings and place the power cable entry plate back in its position. Figure 60: AC Power Cable Access Plate Positioning 4. Tighten the screws (4x) (MESB0368) to secure the power cable entre plate. Figure 61: AC Access Plate Installation...
  • Page 67 5. Seal the area surrounding the conduits and the gap between the conductors in the conduits. 6. Connect the L1, L2, L3 cable conductor terminals (lugs) (up to 2 lugs per phase) to the incoming AC terminal busbars. Figure 62: AC Cable Conductor Terminal - Exploded View Table 24: Connecting the AC Power Cables - Components Part Description...
  • Page 68 Figure 63: AC Cable Conductor Terminal - Assembling 8. Tighten the nuts in accordance with the lug manufacturer torque recommendation. Refer to the Table 21: L1, L2, L3 Wire Specification and Connections Table and Table 22: Ground Wire Specifications and Connection Table. Figure 64: Assembled AC Cable Conductor Terminal –...
  • Page 69 13. Connecting the Optional DC Power Cables and the Control Wiring 1. Punch holes in the DC power cable entry access plate (MEDS0805) to match the size and locations of the power and optional control conduits. Figure 65: : DC Power Cables Access Plate 2.
  • Page 70 3. Tighten the screws (MESB0368) (4 per plate) to secure the cable entry plates, one (1) on each side. Figure 67: DC Access Plate Installation 4. Seal the area surrounding the conduits and the gap between the conductors and the conduits. 5.
  • Page 71 1’’ (25 mm) (Ethernet upstream and other small cables) NOTE: Always check the local code for final conduit sizes, as the sizes above are only recommendations. RECOMMANDATION: FLO recommends the use of a dieless cable crimping tool kit to crimp the cables.
  • Page 72 Figure 68: Access Plates Installation - Final View Figure 69: DC Cable Conductor Terminal - Components Table 28: Connecting the DC Power Cables - Components Part Description Belleville washer Washer Compression lug DC terminal busbar Head screw...
  • Page 73 6. Connect the DC+ and DC- cable lugs (up to 2 lugs per phase) to the incoming DC terminal busbars. 7. Place the washers, the Belleville washers with the concave part towards the busbar, and the bolts on either side of the compression lugs. Figure 70: DC Cable Conductor Terminal - Exploded View 8.
  • Page 74 11.1 Grounding 9. For the ground connection for DC power, please refer on section Instructions for Products with a Permanent Power Connection on page 56. 10. Connect the wires (3 twisted pairs) to the 3 terminal blocks and the RJ45 communication cable of each paired charger (2x).
  • Page 75 Table 29: Connection – Power and Communication areas Control and Communication Terminals From Charger 1 Com To Charger 2 Cable Type Twisted pair Twisted pair Twisted pair RJ45 Cat5e or better NOTE: Refer to Item E from Table : Anchors and Power Cable Entry on page 26 to locate Power and Communication areas and on Figure 50: Grounding Instructions - Permanent Power Connections on page 57 to locate DC port ground connections.
  • Page 76 13.1 WAN Connection (Coming Autumn 2025) If required, the FLO Ultra oers the possibility of connecting the unit through a WAN connection. Figure 74: Location the WAN port Figure 75: WAN Connection Closed View...
  • Page 77 14. Nameplate Labels on your Charger The following nameplate labels indicating essential information, such as model, brand and number, safety information and critical specifications, including voltage and amperage data are on your charger. 14.1 Nameplate Label with DC Input Refer to the image below for information on the nameplate label with DC input. The amperage sticker (input current) (PRIP1103) can be seen on the left side of the label.
  • Page 78 Refer to the images below for information on the nameplate label for a multi-unit charger installation with DC input. Configuration: 2 FLO Ultra Figure 79: Nameplate Label on a Multi-Unit Charger with DC Input (2 stations) Configuration: 3 FLO Ultra...
  • Page 79 14.4.1 Derating on the FLO Ultra Derating Mechanism The maximum AC input current limit of the FLO Ultra is controlled via a parameter in the charging station's firmware. This floating-point value ranges from 0 to 408 A and is set during commissioning.
  • Page 80 FLO Ultra's derating value entered in the charging station's firmware. The FLO Ultra is certified for variable maximum input current capacity. Therefore, the FLO Ultra is supplied with a set of current labels (PRIP1103) to be applied to the nameplate in the designated area.
  • Page 81 14.4.2 Derating on the FLO Ultra The table below shows the amperage the charging station pulls and the corresponding total power that is available as output. Using the label sheet provided (PRIP1103). Select and install the appropriate value onto the nameplate label, according to the site...
  • Page 82 14.5 Amperage Sticker Installation NOTE: The installation of the amperage sticker is mandatory to commission the FLO Ultra. Figure 81: Amperage Sticker Application Location Follow the steps below to apply the selected stickers (PRIP1103): 8. Clean and degrease the surface of the nameplate label with the alcohol pad (MEHD0546).
  • Page 83 15. Unpacking the Charging Cables Follow the steps below to unpack the cables. 1. Remove the nylon cable ties and the foams (PAWT0193) tying the charging cables to the canopies. Figure 82: Untie the Charging Cables 2. Remove the nylon cable ties and unwrap charging cables around the canopy on the top of the charger and through the openings of the foam.
  • Page 84 16. Raising the Canopy The following sections detail the steps involved in installing the canopy. The canopy contains the following components: Figure 85: Canopy Components Table 32: Canopy Components Part Description Canopy – Left side Pole mounting brackets On-site installation kit Tightening nut Fastening bolt...
  • Page 85 16.1 Removing the Brackets and the Lifting Jig Follow the instructions below if you have installed an accessory of lifting jig: 1. Remove the forklift lifting jib (ASME0586), if applicable. 2. Unscrew the bolts (2x) securing the front lifting bar and remove it. Repeat the Installing the Lifting Jig operation for the rear lifting bar.
  • Page 86 2. Lightly tighten bolts (A) (4x) by hand. 3. Insert the lifting tool © (MEDS0741) into the extrusion, taking care to position the power cable (D) correctly. Figure 87: Canopy Lifting Tool and Power Cable...
  • Page 87 4. Raise the canopy until the 2 latches (M) click into place. Figure 88: Raising the Canopy Figure 89: Engage the Canopy Latches...
  • Page 88 NOTE: The 2 latches must be correctly engaged. 5. Remove the canopy lifting tool (F in the image above) 16.3 Assembling the Cover Support Follow the steps below to assemble the covers support: 1. Insert the lower support (G) (MEDS0739) into the grooves on the post. Figure 90: Lower Support Insertion...
  • Page 89 2. Tighten the bolts (I) (2x) (MESB0311) to 10 N m. 3. Insert the middle support (J) (MEDS0740) into its grooves. Figure 91: Middle Support Insertion 4. Tighten bolts (L) (MESB0311) (4x) to 10 N m. 16.4 Complete the Final Positioning of the Canopy Refer to the images and the table below for more information on the parts: 1.
  • Page 90 Figure 92: Latches - Lift and Hold 2. Lower the canopy so that the lower support (N) (MEDS0739) rests completely on the plastic part (O). Figure 93: Lower the Canopy...
  • Page 91 3. Slightly loosen the 4 bolts (P) and pull out the 4 spacers (Q) completely. Figure 94: Pull Out the Spacers 4. Tighten the 4 support bolts (P) gradually and evenly to 16 N m. Figure 95: Tighten the Support...
  • Page 92 16.5 Assembling the Canopy Pole Covers Follow the steps below to assemble the canopy pole covers: 1. Slide on the two covers (S and T) (MEDS0736 and MEDS0737), ensuring that the 4 fastening holes (U) face the inside of the charging station. Figure 96: Sliding the Covers 2.
  • Page 93 Figure 97: Insert Cover’s Screws 3. Tighten the 6 screws (N) to 5 N m. 4. Repeat steps 1 to 3 for the other canopy. NOTE: Make sure you have positioned the left and right canopy pole covers correctly before proceeding to the next step.
  • Page 94 The FLO Ultra charging station comes standard with a banner labeled A1 and A2 to designate the connectors. • If more than one (1) FLO Ultra is installed at the same site, please follow the instructions in this section. • If the installation site only includes one unit, please read section 16.6.1 & 16.6.2 "16.7 - Installing the...
  • Page 95 16.6.2 Sticker Order Stations must be labeled using the provided adhesive letters. Start with the first station on the left, which should be marked with the letter "A" on both sides of the station banner. Subsequent stations should then be labeled sequentially in alphabetical order from left to right, ensuring the same letter appears on both sides of each station's banner.
  • Page 96 Sticker Placement on a Pull-Through Configuration Figure 100: Sticker Placement - Pull-Through Configuration 16.6.3 Preparing the Surface Follow the instructions below to apply the letter stickers on the banner. FLO recommends the following guidelines to ensure a successful application: Use the following required tools:...
  • Page 97 As needed, clean and degrease the surface of the banner by spraying a 50/50 mixture of ethyl alcohol (70%) and water on the surface where the sticker will be applied, and wipe with a soft cloth. Make sure the surface is completely dry before starting the sticker application. 16.6.4 Application Method Follow the steps below to apply the stickers correctly: 15.
  • Page 98 22. Beginning from the middle of the top edge and working horizontally, use the application squeegee (TOS0208) to apply the sticker with firm overlapping strokes. 23. Move from the center outwards to the edges to avoid trapped air. 24. Apply enough pressure to ensure a good bond between the adhesive and the banner surface.
  • Page 99 2. Insert loosely fasten the banner support screws (8 screws; 4 on each side) (MESB0312) inti the banner brackets. Figure 103: Fasten the Banner Support Screws 3. Hook the rear banner to the bracket screws (2 on each side). Figure 104: Hook the Rear Banner...
  • Page 100 Figure 105: Screw the Rear Banner 5. Repeat the steps for the front banner. 16.8 Installing the Screws Caps on Top of the FLO Ultra Follow the instruction below to install the screws caps (ASME0638) on the holes left by the lifting jig: 1.
  • Page 101 Figure 106: Locate Screw Cap Holes 2. Place the (4x) screws caps in the holes on the top of the charging station. Figure 107: Insert the Screws Caps 3. Use the spanner head or Hafren two-hole security drive bit (MEHD0540) to tighten the two-hole security screw.
  • Page 102 Figure 109: Screws Caps Installed 16.9 Installing the Charging Cable Clamp Following the steps below to install the cable clamp on the bottom of the FLO Ultra canopy. 1. Pull the FLO EZLift wire from the canopy towards you to ensure a good grip.
  • Page 103 17. Installing the Protective Plate on the Electrical Compartment The protective panels seal the electrical compartment from the outside elements. Follow the steps below to install the protective plate of the electrical compartment: 1. Open the main doors before installing the protective panels. 2.
  • Page 104 For example 3. Place the front panel so it is aligned with the screw holes. Loosely fasten the panel to the FLO Ultra base with the screws (MESB0280) and MESB0796). Do not tighten the screws at this stage.
  • Page 105 Follow the steps below in order to install the protective corners: 1. Make sure the FLO Ultra is in its final position and that the bottom plate and lower panel have been correctly installed. 2. Open the UI doors.
  • Page 106 Figure 114: Protective Corner Aligment 4. Install the right back protective corner by sliding it in the ground until it is against the lower panel. Once the protective corner (MEDS1079) is in place, use the provided self-tapping screws (MESB0368) to fasten it in place. Do not overtighten the screws over 4 N m.
  • Page 107 6. Once the MEDS1078 protective corner is in place, use the provided self-tapping screws (MESB0368) to fasten is in place. Do not overtighten the screws over 4 Figure 116: Protective Corner Installation - 2 7. Repeat steps 1-7 on the other side of the charger, beginning with the front of the charger this time.
  • Page 108 Inspection points of the following sections must be validated. Each inspection points of the lists below apply for each FLO Ultra deployed on a charging site. Once the pre-commissioning inspection checklist has been completed successfully (one inspection checklist per charging station), the station can be commission.
  • Page 109 Inspect that the charger doors (10x) are closed and locked o Pass a RFID card in front of the card reader to validate the unit emits a sound and the screen is functional (i.e. a FLO card or any card with RFID tag, no need to start a session)
  • Page 110 FLO’s Commissioning Specialists to finalize the pre-activation process. Before leaving the site, the electrical contractor must contact FLO to initiate the commissioning process. EV charging stations have different commissioning requirements. Please refer to the information below to guide you through the process.
  • Page 111 Upon completion of the installation, please contact the FLO Client Integration Team (1-888-852-3518) who will ensure the stations are connected and visible online. Pro Tip: Site Host Administrators and Electrical Contractors that follow this guide may reduce the station activation time by as much as 7 business days.
  • Page 112 You will have to provide information and photos related to the following items: Site details Installer contact information Relative photos at dierent inspection points (before and after commissioning) FLO Ultra serial number To commission your FLO Ultra charging station, please contact the FLO Client Integration Team at 1-888-852-3518.
  • Page 113 22. USER MAINTENANCE INSTRUCTIONS We recommend that station owners perform the following maintenance. All other maintenance activities must be performed by FLO technicians or by qualified service personnel mandated directly by FLO. 22.1 General Exterior Maintenance FLO recommends regular cleaning of the charging station to avoid potential accumulation of dirt, debris, dust or snow on the unit and the concrete mounting pad.
  • Page 114 22.4 Visual Inspection of the Cabinet Make sure the following components are exempt of damage: • General structural integrity: No slanting, no missing parts. no visibly obvious damage. • EV charge cables: No cracks or ruptures, no visible internal wires. •...
  • Page 115 22.5 Removing Graffiti Follow the instructions in the sections below to remove the graffiti: 22.5.1 Cleaning the Enclosure Use the cleaning method adapted to the surface: • Painted Surface: A neutral cleaning agent (pH 6 to 8) such as soapy water or 70% alcohol isopropyl with microfiber towel.
  • Page 116 Figure 16: Outdoor - Accessible Compartments ................33 Figure 17: Inner Door Electrical Compartment ................34 Figure 18: Doors Opening ........................35 Figure 19: FLO Ultra Access Key ......................35 Figure 20: Engaging the Doors Stays ....................36 Figure 21: Engage the Outer Door Plungers ................... 36 Figure 22: Inner Door plungers ......................
  • Page 117 Figure 51: Conrete Slab Overview ..................... 59 Figure 52: Concrete Slab - FLO Ultra Alignement ................60 Figure 53: Concrete Slab - FLO Ultra Dropped to the Ground ............61 Figure 54: Anchor Bolt - Overview ..................... 61 Figure 55: Anchor Bolt - Zoom In ...................... 62 Figure 56: FLO Ultra Leveling ......................
  • Page 118 Figure 96: Sliding the Covers ......................92 Figure 97: Insert Cover’s Screws ...................... 93 Figure 98: FLO Ultra Side Identification ..................94 Figure 99: Sticker Placement - Pull-In Configuration ..............95 Figure 100: Sticker Placement - Pull-Through Configuration ............. 96 Figure 101: Leer Sticker Installation ....................
  • Page 119 Figure 110: FLO EZLift Cable Clamp ....................102 Figure 111: Protective Plate Installation ..................103 Figure 112: Front and Back Lower Panels Installation ..............104 Figure 113: Side Lower Panels Installation ..................105 Figure 114: Protective Corner Aligment ..................106 Figure 115: Protective Corner Installation - 1 ................
  • Page 120 Table 28: Connecting the DC Power Cables - Components ............72 Table 29: Connection – Power and Communication areas ............75 Table 30: Connection - DC Power Conduits area ................. 75 Table 31: Derating - Amperage Value ....................81 Table 32: Canopy Components ......................84 Table 33: Fastener Torque Value ....................
  • Page 121 02_CA_US_ EN Document ID: PRFM00100 FLO CA: © 2025 Services FLO Inc., All rights reserved. FLO, the FLO logo, FLO UltraConnect, FLO EZLift and FLO Ultra are trademarks of Services FLO Inc. FLO US: © 2025 FLO Services USA Inc. dba FLO Charging Solutions USA Inc. in California, All rights reserved.
  • Page 122 Eastern oice: 2800, Louis-Lumière Street, oice 100, Québec (QC) G1P 0A4 CANADA Regional oice – Western Canada: #501 – 4190 Lougheed Highway Burnaby (British Columbia), Canada, V5C 6A8 United-States Oice: 1270 Pacific Dr, Auburn Hills, MI, United States – 48326...