Page 1 User Guide Neo®450/800/800+ 3D Printing System DOC-60028 Rev. A...
Page 2 Stratasys. This document may be printed for internal use only. All copies shall contain a full copy of this copyright notice.
Page 3: Revision Log
The following table lists the main changes in each revision of this document. Revision Date Description of Changes August 2024 First release of this document. Supersedes DOC-60017 Rev. E © Copyright 2024 - 2025 Stratasys. All rights reserved. Page iii...
Page 4: Table Of Contents
Neo450 Vat Dimensions, Weights, and Fill Capacities ............. 27 Neo800/800+ Weights and Dimension ................28 Neo800/800+ Vat Dimensions, Weights, and Fill Capacities ..........29 Electrical Requirements................30 Neo450 Electrical Requirements ..................30 Neo800/800+ Electrical Requirements ................31 © Copyright 2024 - 2025 Stratasys. All rights reserved. Page iv...
Page 5 Resin Vat ........................... 48 Optics ............................49 Frame ............................50 Electrical Panels ........................51 Neo800 ..........................52 Recoater Assembly........................53 Z Stage ............................54 Resin Vat ........................... 55 Optics ............................56 © Copyright 2024 - 2025 Stratasys. All rights reserved. Page v...
Page 6 Service Bar ..........................74 Build Screen Tabs ......................75 Select Tab ..........................75 Style Tab ........................... 77 Edit Tab ............................. 86 Monitor Tab..........................87 Parameters Screen Tabs ....................89 © Copyright 2024 - 2025 Stratasys. All rights reserved. Page vi...
Page 7 Link Configuration........................149 Link Verification ........................151 Using Titanium Assistant ......................152 Machine Status Tab ......................156 5 Operating the Printer........... 158 Principle of Operation ................158 Basic User Operations................158 © Copyright 2024 - 2025 Stratasys. All rights reserved. Page vii...
Page 8 Measure and Adjust the Recoater Blade Height..............218 Recoater Vacuum Calibration Procedure ................219 Vacuum Level Adjustment....................225 Laser Calibration Procedure ................... 226 7 Troubleshooting ............227 Getting Help..................227 Neo450 Fuses ..................228 © Copyright 2024 - 2025 Stratasys. All rights reserved. Page viii...
Page 9 Normes de Sécurité (Canada) ....................236 DOC Statement (Canada) ....................... 236 GrabCAD and GDPR................236 MSDS (Material Safety Data Sheet)............. 236 Waste Electrical and Electronic Equipment Directive (WEEE) Symbol 236 © Copyright 2024 - 2025 Stratasys. All rights reserved. Page ix...
Page 10: Service, Support, And Safety
When calling in for service, always have your printer’s software version and hardware serial number available. Software Support If you have a software problem that is not covered in this guide, please contact Stratasys Customer Support. Contact information is available from the Stratasys website at: https:// support.stratasys.com/en/contact-us.
Page 11: Hazard Classifications
Hazard Classifications Hazard Classifications Stratasys recommends that all services be performed by qualified personnel. All personnel working on or around this printer should be knowledgeable of what the following hazard classifications mean throughout this guide. • Warnings and Cautions precede the paragraph to which they pertain.
Page 12: Safety Warnings
Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 3...
Page 13: Material Safety
Use soap and cold water to wash material in contact with skin. Never use IPA or hot water, as this will increase absorption. Use care when handling IPA used for cleaning materials. IPA is highly flammable. © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 4...
Page 14: Electrical Safety
Inspect the power cord for damage before use. Do not bend or twist the power cord. Do not touch the power plug with wet hands. Do not remove covers as hazardous voltages are present inside. © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 5...
Page 15: Product Safety Signs
Stratasys makes every effort to ensure that our printers are safe and reliable at all times. However, there will be times when you must access areas of the printer where potentially high voltages, hot temperatures, and/or moving mechanical components could cause severe injury.
Page 16 Warning, Risk of hazardous hazardous Peristaltic pump material material Interlock override key; key position Risk of disabling Electrical cabinet displays if safety features interlocks are over-ridden. © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 7...
Page 17: Product Safety Label And Interlock Locations
Hazard Classifications Product Safety Label and Interlock Locations Product Safety Label and Interlock Locations Figure 1: Neo450 front safety label locations Figure 2: Neo450 rear safety label locations © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 8...
Page 18 Hazard Classifications Product Safety Label and Interlock Locations Figure 3: Neo450 Internal optics enclosure safety label locations Figure 4: Neo450 Internal right side safety label locations © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 9...
Page 19 Hazard Classifications Product Safety Label and Interlock Locations Figure 5: Neo450 Internal left side safety label locations © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 10...
Page 20 Hazard Classifications Product Safety Label and Interlock Locations Figure 6: Neo450 Internal electrical panel safety label locations Figure 7: Neo450 Power Input safety label location © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 11...
Page 21 Hazard Classifications Product Safety Label and Interlock Locations Figure 8: Neo800 front safety label locations Figure 9: Neo800 rear safety label locations © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 12...
Page 22 Hazard Classifications Product Safety Label and Interlock Locations Figure 10: Neo800 Internal optics enclosure safety label locations © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 13...
Page 23 Hazard Classifications Product Safety Label and Interlock Locations Figure 11: Neo800 Internal right side safety label locations Figure 12: Neo800 Internal left side safety label locations © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 14...
Page 24 Product Safety Label and Interlock Locations Figure 13: Neo800 Internal electrical panel safety label locations Top Inside Surface 7 Places Bottom Gland Plate Figure 14: Neo800+ front safety label locations © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 15...
Page 25 Hazard Classifications Product Safety Label and Interlock Locations Figure 15: Neo800+ rear safety label locations Figure 16: Neo800+ Internal optics enclosure safety label locations (image 1 0f 2) © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 16...
Page 26 Hazard Classifications Product Safety Label and Interlock Locations Figure 17: Neo800+ Internal optics enclosure safety label locations (image 2 of 2) Figure 18: Neo800+ Internal right side safety label locations © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 17...
Page 27 Product Safety Label and Interlock Locations Figure 19: Neo800+ Internal left side safety label locations (image 1 of 2) Figure 20: Neo800+ Internal left side safety label locations (image 2 of 2) © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 18...
Page 28: Potential Safety Hazard Areas
Hazards are minimized by interlock switches but caution should be used around any moving part. Use extreme caution whenever accessing these areas of the printer. © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 19...
Page 29: Interlock System
Check doors, lid, and panels panel open Key Symbol, flashing red and DANGER: INTERLOCKS 2 and DEFEATED Warning Notice: Interlock Defeated: Do not operate the printer. Service key override © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 20...
Page 30: General Safety Practices
ANSI 136.1 standards. A minimum optical density of 4 is required at 355nm. (+OD4 @355nm). Warning: Laser Exposure Clothing. Always wear safety gloves and long sleeves when working on the laser. © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 21...
Page 31: Lockout Tagout (Loto)
Heat Dissipation, Typical (110 ~ 120 VAC) 300 W (1050 btu/hr) Heat Dissipation Max (220 ~ 240 VAC) 1300 W (4450 btu/hr) Heat Dissipation, Typical (220 ~ 240 VAC) 700 W (2400 btu/hr) © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 22...
Page 32 The printer should be placed in a clean, non-smoking environment. Dust and smoke must be kept at a minimum, as they may contaminate the resin and cause deterioration of the optical surfaces. © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 23...
Page 33: Setup And Installation
The ID plate which includes the printer serial number is found on the lower rear panel. A copy is also located on the frame when the lower rear panel is removed. Figure 23: Printer ID plate © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 24...
Page 34: Printer Specifications
355 nm, solid-state frequency tripled Nd: YVO4 b Layer thickness range is material dependent Accuracy & minimum feature size will vary depending on material, parameters, part geometry and size, pre & post-processing methods and environment. © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 25...
Page 35: Neo450 Weights And Dimensions
> 150 mm / > 5.9 in. Fork Width 160 mm / 6.3 in. Width Across Forks 540 mm / 21.3 in. Fork Length > 1100 mm / > 43.3 in. © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 26...
Page 36: Neo450 Vat Dimensions, Weights, And Fill Capacities
61 kg / 134 lb 132 kg / 291 lb 227 kg / 500 lb Material Fill Weight @1.61 kg/L a Material density based on a temperature of 26°C / 78.8°F © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 27...
Page 37: Neo800/800+ Weights And Dimension
> 150 mm / > 5.9 in. Fork Width 160 mm / 6.3 in. Width Across Forks 540 mm / 21.3 in. Fork Length > 1100 mm / > 43.3 in. © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 28...
Page 38: Neo800/800+ Vat Dimensions, Weights, And Fill Capacities
509 kg / 1122 lb 279 kg / 615 lb @1.61 kg/L Version 2: 899 kg / 1982 lb a Material density based on a temperature of 26°C / 78.8°F b Estimated © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 29...
Page 39: Electrical Requirements
Using the specification above, Stratasys recommends the transformer is sourced locally, ensuring it meets the local regulations. Warning: Electrical Hazard Stratasys recommends the printer is supplied on a dedicated, surge protected circuit. Warning: Electrical Hazard Stratasys recommends that all electrical supply work is undertaken by a qualified electrician.
Page 40: Neo800/800+ Electrical Requirements
Using the specification above, Stratasys recommends the transformer is sourced locally, ensuring it meets local regulations. Warning: Electrical Hazard Stratasys recommends the printer is supplied on a dedicated, surge protected circuit. Warning: Electrical Hazard Stratasys recommends that all electrical supply work is undertaken by a qualified electrician.
Page 41: Ups Information
For the highest printer functionality and protection, Stratasys recommends the printer is supplied via an Stratasys certified UPS. When connected to a Stratasys certified UPS, the printer will benefit intelligent UPS control functionality. Intelligent UPS control offers further advantages: •...
Page 42: Neo450 Connecting To A Certified Ups
Not available in Colorado, Vermont or Washington State Eaton 5P1550i (Europe) Communication Cable: 5m Cat 5e • • AC Supply: 5m European AC Supply Cable with IEC Plug E Connector Figure 24: UPS connections (Europe) © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 33...
Page 43: Eaton 5P1500 (Usa And Canada)
Neo450 Connecting to a Certified UPS Eaton 5P1500 (USA and Canada) • Communication Cable: 5m Cat 5e • AC Supply: 5m USA & Canada AC Supply Cable Figure 25: UPS connections (USA & Canada) © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 34...
Page 44 Although the Power ON/OFF is an isolator, it must be used with a lockout device: BRADY 148081 to meet EN60204 standards. Figure 26: Neo450 main power isolation switch location © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 35...
Page 45: Neo800/800+ Ups Information
Figure 27: Neo800/800+ UPS connections Table 19: Component description Description RJ45 to RS232 serial connection Output connection to printer (C20 plug end supplied with Shipping Kit) Input power (mains) © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 36...
Page 46 On printers shipped subsequent to the release of this user guide, an additional punch-out tab for the external UPS communication cable has been added. Figure 29: Additional punch-out tab © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 37...
Page 47: Installation
3. Turn on the computer. 4. After logging into windows wait 30 seconds. 5. Start up the Titanium control software. Follow instructions in reverse when shutting down the printer © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 38...
Page 48: Initialization
• Remote diagnosis • Remote monitoring • Webcam access • Process update email facility Please contact Stratasys for more details on network connection options. The Neo450 conforms to the following standards: Ethernet • IEE 802.3 • IEEE 802.3u • IEEE 802.3ab ©...
Page 49: Neo800/800+ Network Connection
There are numerous virus protection software vendors. Virus protection software differs in design and operation, it is therefore not possible for Stratasys to validate each vendor and subsequent software releases. Discuss the installation of any third party software with Stratasys Customer Services prior to installation.
Page 50: Stratasys Online Resources
Stratasys Academy Stratasys Online Resources Stratasys encourages you to learn more about additive technologies and your Stratasys printer. A wealth of information is available on our online platforms. Subscribe to our customer newsletter for quarterly updates on Stratasys knowledge and training.
Page 51: Stratasys Support Center
In addition, you can check the latest revision of the user guide for your Stratasys 3D printer and download documents in different languages.
Page 52: Grabcad Community
Stratasys Online Resources GrabCAD Community Make sure to check out this new Stratasys Academy Channel and remember to subscribe! Figure 33: Stratasys Academy YouTube channel GrabCAD Community Tutorials section of the GrabCAD Community portal is a valuable resource for Stratasys- sponsored and user-generated 3D printing tips.
Page 53: System Components
Minimum feature sizes in Z (all printers): 0.4 mm • X/Y resolution dependent on build mode (SD/HD) and material choice • Z layer resolution (all printers): 0.05 mm to 0.2 mm • Touchscreen graphical user interface © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 44...
Page 54: Neo450
Neo450 Printer. Figure 35: Neo450 functional components Table 20: Neo450 components list Description Description Frame Electrical Panels (rear) Recoater Assembly PC (rear) Z-Stage Assembly Touchscreen Interface Optics Assembly Resin Vat © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 45...
Page 55: Recoater Assembly
Recoater Blade Vacuum Level Window Stepper Motor (48 VDC, PLC controlled) Vacuum Port Recoater Blade Height Adjustment Incremental Linear Encoder Screws Recoater Blade Rake Adjustment Limit Sensors (Photo-sensors) Screws © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 46...
Page 56: Z Stage
Figure 37: Z stage components Table 22: Z stage assembly components list Description Description Build Platform Bearing (Qty 4) Servo Motor (48 VDC, PLC controlled) Ball Screw Assembly Limit Sensor (Photo-sensors) Linear Rails © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 47...
Page 57: Resin Vat
Table 23: Vat components list Description Description Ultrasonic Sensor (Distance) Heater (behind side panel and insulation) Float Sensor (High Limit) Resin Leveling Valve Reservoir Reservoir Valve Stabilizing Foot Drain Valve Leveling Foot © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 48...
Page 58: Optics
Path Table 24: Optics components list Description Description Laser Turning Mirrors (Qty 2) Safety Shutter Z Galvo and Controller Beam Expander X/Y Scanners / Galvos Heat Exchanger Optics Plate © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 49...
Page 59: Frame
The printer frame serves as the mounting location for various resin related components. Figure 40: Frame components Table 25: Frame components list Description Description Resin Level Sensor Touchscreen User Interface Vacuum Pump Peristaltic Resin Pump © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 50...
Page 60: Electrical Panels
Do not open the electrical panels. This should only be performed by trained service personnel only. Figure 41: Electrical panel components Table 26: Electrical panel components list Description Description High Voltage Components Low Voltage Components © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 51...
Page 61: Neo800
Neo800 printer. Figure 42: Neo800 functional components Table 27: Neo800 components list Description Description Frame Electrical Panels (rear) Recoater Assembly Z-Stage Assembly Touchscreen Interface Optics Assembly Resin Vat © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 52...
Page 62: Recoater Assembly
2 Stepper Motor (48 VDC, PLC controlled) 6 Vacuum Port 3 Incremental Linear Encoder 7 Recoater Blade Height Adjustment Screws 4 Limit Sensors (Photo-sensors) 8 Recoater Blade Rake Adjustment Screws © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 53...
Page 63: Z Stage
Table 29: Z stage assembly components list Description Description Build Platform Ball Screw Assembly Stepper Motor (48 VDC, PLC controlled) Linear Rails Limit Sensor (Photo-sensors) Encoder Sensor Bearing (Qty 4) Encoder Strip © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 54...
Page 64: Resin Vat
Ultrasonic Sensor (Distance) Peristaltic Resin Pump Float Sensor (High Limit) Heater (behind side panel and insulation) Reservoir Reservoir Valve Stabilizing Foot Resin Leveling Valve Leveling Foot Drain Valve (Not Shown) © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 55...
Page 65: Optics
Path Table 31: Optics components list Description Description Laser Turning Mirrors (Qty 2) Safety Shutter Z Galvo and Controller Collimating Lens X/Y Scanners / Galvos Heat Exchanger Optics Plate © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 56...
Page 66: Frame
The printer frame serves as the mounting location for various printer components. Figure 47: Frame components Table 32: Frame components list Description Description 1 Resin Level Sensor and Mounting Bracket 3 Touchscreen User Interface 2 Vacuum Pump for Recoater Blade © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 57...
Page 67: Electrical Panels
Do not open the electrical panels. This should only be performed by trained service personnel only. Figure 48: Electrical panel components Table 33: Electrical panel components list Description Description 1 High Voltage Components 3 PC 2 Low Voltage Components © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 58...
Page 68: Neo800
Neo800+ printer. Figure 49: Neo800+ functional components Table 34: Neo800+ components list Description Description Frame Electrical Panels (rear) Recoater Assembly Z-Stage Assembly Touchscreen Interface Optics Assembly Resin Vat © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 59...
Page 69: Recoater Assembly
2 Stepper Motor (48 VDC, PLC controlled) 6 Vacuum Port 3 Incremental Linear Encoder 7 Recoater Blade Height Adjustment Screws 4 Limit Sensors (Photo-sensors) 8 Recoater Blade Rake Adjustment Screws © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 60...
Page 70: Z Stage
Figure 51: Z stage components Table 36: Z stage assembly components list Description Description Build Platform Bearing (Qty 4) Stepper Motor (48 VDC, PLC controlled) Ball Screw Assembly Limit Sensor (Photo-sensors) Linear Rails © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 61...
Page 71: Resin Vat
Ultrasonic Sensor (Distance) Peristaltic Resin Pump Float Sensor (High Limit) Heater (behind side panel and insulation) Reservoir Reservoir Valve Stabilizing Foot Resin Leveling Valve Leveling Foot Drain Valve (Not Shown) © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 62...
Page 72: Optics
Path Table 38: Optics components list Description Description Laser Turning Mirrors (Qty 2) Heat Exchanger Z Galvo and Controller Safety Shutter X/Y Scanners / Galvos Collimating Lens Optics Plate © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 63...
Page 73: Frame
The printer frame serves as the mounting location for various printer components. Figure 54: Frame components Table 39: Frame components list Description Description 1 Resin Level Sensor and Mounting Bracket 3 Touchscreen User Interface 2 Vacuum Pump for Recoater Blade © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 64...
Page 74: Electrical Panels
Do not open the electrical panels. This should only be performed by trained service personnel only. Figure 55: Electrical panel components Table 40: Electrical panel components list Description Description 1 High Voltage Components 3 PC 2 Low Voltage Components © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 65...
Page 75: User Interface And Titanium Overview
User Interface (UI) Figure 56: Neo450 UI Computer on/off USB port Printer on Printer off Figure 57: Neo800 UI Chamber Emergency Printer Computer Printer lamp on/off Stop ports on/off © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 66...
Page 76: Emergency Stop
Press and release: Activates/powers-up all sub-systems. When ON, the ON and OFF buttons will be lit. Note: The printer can not be switched ON when the Emergency Stop is in the depressed position. © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 67...
Page 77: Printer Power-Off
Chamber Lamp Button • Unlit: chamber lamp off. Press and release to turn the chamber lamp on. Lit: chamber lamp on. • Press and release to turn the chamber lamp off. © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 68...
Page 78: Graphical User Interface
The Settings pane contains buttons to access the main configuration settings for the printer. • The Information pane contains buttons to switch to the system information screens. The bottom service bar contains buttons to switch users, exit, and access further settings. © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 69...
Page 79: Status Pane
Yellow flashing: a non-critical issue. Correct at the next convenient time • Red flashing: an issue that requires immediate attention. This may include errors that prevents the printer from building the tray © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 70...
Page 80: Control Bar
If a job is loaded but not started, then the Build Style tab opens • If a job is currently in progress, then the Build Monitor tab is opened. © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 71...
Page 81: System Pane
The Build Style button switches to the Build Style Management tab. This tab is used to define the standard build style settings for the current resin, that are applied when a new build job is loaded. © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 72...
Page 82: Information Pane
Tap this to open the System Status tab. The Build History button opens the Build History tab. The Resin Viscosity button opens the Resin Viscosity management and reporting tab. © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 73...
Page 83: Service Bar
The following buttons are available to a standard user: Table 43: Service bar icon descriptions Icon Description Switch to the printer Settings tab. Switch the active user level. Exit Titanium. © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 74...
Page 84: Build Screen Tabs
This tab is used to select the build job to load. When you select the build job, the parts are loaded and displayed in the Build screen > Style tab. Build jobs that have been previously prepared using Titanium Assistant are indicated with the Prepared Status column. © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 75...
Page 85 When the build has finished, you measure the gap between the recoater blade and the top of the blocks with a feeler gauge. Select this service build to measure and correct the gap, which is necessary to build good quality parts. © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 76...
Page 86: Style Tab
Select this service build to build accurate parts by compensating for the beam width during slicing. Style Tab Figure 68: Build screen > Style tab © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 77...
Page 87 Pre-part Zone: The pre-part zone is available to sweep bubbles from the resin surface before the part layers start to build. Part Zone: The part layers form most of the build and typically consist of one sweep. • © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 78...
Page 88 It is required to allow the resin to settle to a flat surface and varies depending on factors such as resin viscosity. Min layer time: Enforces a minimum elapsed time between laser scanning start events. • © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 79...
Page 89 Yellow: an upward facing surface with Quality fill. Bright red: an upward facing surface with Speed fill. • • Dark red: a downward facing surface. • Pale red: internal areas. © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 80...
Page 90 Figure 71: Build Zone Parameters dialog box: creating a custom zone You can create pre-defined custom zone settings by tapping in the Parameters screen > Build Style tab, shown in Figure 84 on page © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 81...
Page 91 Reset Style: Reset the current build style to one of the following: • • this Neo’s default build style • the factory default build style. These changes are only applied to the currently loaded build. © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 82...
Page 92: Edit Options
Scanning: the toggle Prevent end of supports power adjustment prevents recalculation of the exposure settings when the last support layer is reached. Important: Do not change this toggle unless directed to do so by a Stratasys support representative. © Copyright 2024 - 2025 Stratasys. All rights reserved.
Page 93: Exposure Options
The exposure values are highly dependent on the resin being used. A higher value will cause the laser to scan with a slower speed, or a higher power, or a combination of both. © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 84...
Page 94 Build Analysis view. Figure 75: Build Analysis view on right (on the bottom-right of the screen) to create an export of the analysis data and charts to a Microsoft Excel spreadsheet. © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 85...
Page 95: Edit Tab
Figure 77: Build screen > Edit tab Select the part to delete either by tapping on the part listed on the left, or by tapping on the part in the layer drawing. © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 86...
Page 96: Monitor Tab
The layer view resets to the current layer when the next layer is loaded for scanning. to toggle the view between the layer display and the live view from the webcam. © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 87...
Page 97 This indicates that build is can use the enhanced scanning strategies available with the Neo800+ Figure 79: Build screen > Monitor tab with ScanControl+ displayed (Neo800+ only) © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 88...
Page 98: Parameters Screen Tabs
Resin has validated build style settings for at least one layer thickness. Edit a resin. The properties that can be edited depend on whether the resin is custom or predefined. Delete a resin that has been manually added. © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 89...
Page 99: Ic Style Tab (Neo800+ Only)
Figure 81: Parameters screen > IC Style tab (Neo800+ only) Resins can be added, edited, and deleted in the Resin tab. Exposure values should be supplied by the manufacturer of the resin. © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 90...
Page 100 Select a resin, and tap to edit its parameters. Figure 82: Edit Resin dialog box After editing a resin, you must reload a loaded job for the changes to take effect. © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 91...
Page 101 Blade Gap service build. Note: Some resins may require the Blade Gap service build to be built at a finer layer resolution for better accuracy. Consult with your Stratasys service representative for more information. © Copyright 2024 - 2025 Stratasys. All rights reserved.
Page 102: Build Style Tab
The recoat parameters can be set independently for each of the 4 build zones. Standard build style parameters are set independently for each layer thickness. Figure 84: Parameters screen > Build Style tab © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 93...
Page 103 Within the Build Style tab, a pale-yellow dot indicates the set that contains the non-reference settings. For example: And within the configuration dialogs, the individual field that does not match the reference set is highlighted with a pale-yellow background. For example: © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 94...
Page 104 Figure 85: Build Exposure Parameters dialog box to set the global build preferences: Figure 86: Global Build Parameters dialog box © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 95...
Page 106 Style tab layout to reflect the current set of pre-set zones. Tap Preset Zones a second time to close the Edit Preset Zones window. Figure 89: Parameters screen > Build Style tab, Preset Zones button © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 97...
Page 107 You can load the preset zones into the current build job as Custom Zones. button is only visible if you have created preset zones. Figure 90: Build screen > Style tab, Preset Zones button © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 98...
Page 108 Zone name field, and the option for the preset to be automatically applied when a job is loaded. For more details, see “Build Zone Parameters” on page Figure 91: Build Zone Parameters © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 99...
Page 109 Tap Import Styles to import the settings previously saved with the Export Styles button. This allows the import of all layer thicknesses or the selection of individual layer thickness. © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 100...
Page 110 Parameters Screen Tabs To import a style: 1. Select the file to import. Figure 94: Select File 2. Select the layer thicknesses. Figure 95: Style Import Options dialog box © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 101...
Page 111: Build Style Management
Reset action and for the Style Status reporting. Saves the current style settings as the reference settings for the current layer thickness. Clears the saved reference settings. © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 102...
Page 112: Printer Settings Tab
Standard User Table 48: Standard user buttons Icon Description Show the About information dialog. Switch the active user level. Admin User Figure 97: Service control bar - Admin user © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 103...
Page 113 Figure 98: Neo ID Settings The Machine Name (Stratasys | Custom) field allows the customer to assign the printer a unique name. Ask the customer is they have a preferred name. This name will be used to identify the printer in emails and export files. If left empty, the Stratasys printer name is used.
Page 114 Auto-accept resin level: controls the behavior when manual resin level adjustment is normally required. • When the Make the delayed start option available is enabled, the option for a scheduled start is available. © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 105...
Page 115 The build power control options provide an alternative means of handling the laser power. The Use recent average power readings option is an alternative to standard behavior. Important: Do not change this toggle unless directed to do so by a Stratasys support representative. Stir Settings The Edit Stir Settings allows for editing and defining stirring operations.
Page 116 Indicates that the definition is a custom definition that can be adjusted at run time. Indicates that the stir definition is for a variable duration and is selected at run time. © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 107...
Page 117 Interphase delay: can be used to group a series of cycles together either by time or count and apply a delay between sets. For example: where there is a phase of 10 cycles, an elongated pause occurs after each set of 10. © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 108...
Page 118 Build Report Settings The options displayed below control the reporting of the build progress. Figure 105: Build Report Settings dialog box © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 109...
Page 120 Email destination: (Optional) specifies the email addresses to send the export data file. If • you want to enter more than 1 email address, use a semi-colon to separate the addresses. © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 111...
Page 121 Standard user style access: the level of access to the Style settings when a standard level user is logged on. This allows an admin user to prevent style changes by a standard user. © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 112...
Page 122: Email Service Settings
The email From Address settings can be used with some email services to set the email From address contained in the email. Some email servers force the ‘From’ address, preventing these settings from being effective. © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 113...
Page 123 • Build progress: build progress (see “Build Progress Emails” on page 115). Support messages: email messages that will be sent to Stratasys, for example: snapshot • emails. Note: Configure this to the relevant Stratasys email address. Viscosity messages: email messages relating to the resin viscosity reporting mechanism.
Page 124 30%* – sends an email every 30% of build (i.e. 30%, 60%, 90%) p30%* – sends an email every 30% of the part zone (i.e. p30%, p60%, p90%) • © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 115...
Page 125 Note: Sometimes, due to network settings, increasing the resolution can have an adverse effect on performance. • Web camera URL: the full URL of the camera, including http:// • Web camera MAC address: the complete MAC address of the camera © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 116...
Page 126 Alert off delay: delay for a specified time before a warning is produced. This prevents warnings from being produced because of short periods where a reading is too high or low, such as when a chamber door is opened. © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 117...
Page 127: Diagnostic Settings
Log Tidy: set the number of days to retain the daily log and CSV files Snapshot: which information to include • • Log File Content: these settings should be Off unless directed to enable them by a support technician. © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 118...
Page 128: Display Settings
Enable menu bar config button: enables visibility of the Printer Settings button on the tab • selection bar • Global popup keyboard control option: sets the behavior of the popup or on-screen keyboard. © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 119...
Page 129: Plc Settings
This reduces the maximum build height that is available. Caution Changing these settings is not recommended unless directed by a support technician. Figure 116: Resin Tank Settings dialog box © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 120...
Page 130 Recoater vacuum level: adjusts the resin level within the recoater blade. • Caution Changing any of these settings is not recommended unless directed by a support technician. © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 121...
Page 131: Platform Settings
UPS Monitor Settings Service engineer accessible area. Laser Port Settings Service engineer accessible area. Power Meter Port Settings Service engineer accessible area. UPS Port Settings Service engineer accessible area. © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 122...
Page 132: System Screens
Taping Start begins the bubble-break process. • Clean Recoater lowers the vat resin level as much as possible and moves the recoater blade to a set position for cleaning. © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 123...
Page 133: Motion Control Tab
Figure 121: Reset Machine options Motion Control Tab This tab allows you to manually move the platform, recoater and resin. Figure 122: System > Motion Control tab © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 124...
Page 134 Indicates that the recoater is unable to move because the platform is too high. Recoater moves towards the back of the vat until the button is released. Recoater moves towards the front of the vat until the button is released. © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 125...
Page 135 Moves resin from the vat to the reservoir until the reservoir is full. Empties the resin or fills the reservoir to 10% capacity. This action is also performed automatically when a build starts. © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 126...
Page 136 ) tool is available to set the correct resin level in the recoater blade and allow Titanium to monitor this level. Figure 123: System screen > Motion Control tab (Neo800+) © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 127...
Page 137: Information Screens
UPS. Figure 124: Information > System Status tab Neo800+ only: the Resin Tanks pane also displays the air temperature and humidity: © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 128...
Page 138: Build History Tab
Previous months can be seen by pressing the PREVIOUS button.Monthly total usage is shown on the right. Figure 125: Information > Build History tab © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 129...
Page 139 This is only available in build analysis view. Shrinks the expanded build analysis view. This is only available in expanded build analysis view. Returns to the build details view from the build analysis view. © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 130...
Page 140 An option allows for additional tabs to be included, one for each individual build job. The exported month is the month currently displayed on the Build History tab. Figure 127: Excel Export Options dialog box © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 131...
Page 142 This option allows the user to select the period to be exported: week, month, or year. Report formatting is controlled in the Build History settings located in the Settings menu. Figure 129: Select Export Data dialog box - custom period export © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 133...
Page 143 This analysis reports the actual build times recorded and not the predicted times displayed when a job is loaded. Figure 130: Build History tab > Build Analysis view © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 134...
Page 144: Resin Viscosity Tab
Viscosity Reading section displays information about when the next viscosity reading is • due. • Export button exports an Excel spreadsheet of the viscosity log. • Add button allows the addition of a new viscosity reading. © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 135...
Page 145: Printer Journal Tab
Printer Journal Tab The Journal tab provides a record of automatic and manually submitted journal entries. This tab also reports and explains recently encountered issues. Figure 133: Information > Journal tab © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 136...
Page 146 Selecting and individual entry displays further details. Figure 134: Maintenance Journal – selected entry view The maintenance journal entries are saved to the disc and are reloaded when Titanium is restarted. © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 137...
Page 148: Titanium Assistant
Titanium Assistant is an application developed for a Microsoft Windows® operating system. The software is provided as a standard Windows Installer package and can be installed like any other Windows application. © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 139...
Page 149: Data Folder
License Once installed, Titanium Assistant requires a license file to enable its operation. This is provided by Stratasys after the application has been installed and run for the first time. Figure 137: Titanium Assistant license request screen © Copyright 2024 - 2025 Stratasys. All rights reserved.
Page 150 Titanium Assistant Installation 1. Provide the License name and Computer ID (highlighted above) to Stratasys to create the license file. When you receive the license file, you need to import and activate it. 2. To import and activate the license, tap , located near the top-right of the Titanium Assistant main screen.
Page 151: Main Application
Eject USB memory stick. Many of the operations within Titanium Assistant are the same as within Titanium, and it is assumed that the reader is already familiar with them. © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 142...
Page 152: Configuration
Titanium Assistant, and to create the links to the local Neo printers. Figure 140: Titanium Assistant Configuration pane Some configuration settings are only available when logged on as an ‘Admin’ level user. © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 143...
Page 153: Titanium Assistant Settings
Build files folder: specifies the location where Titanium Assistant looks for build jobs to be loaded. • Use strict job validation: determines whether some load issues are reported as errors or warnings. © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 144...
Page 154: Security Options
Use the Manage Resin dialog to select and define the resin used by the virtual Neo printer. Select the resin before editing the build style. Figure 143: Manage Resins dialog box © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 145...
Page 155: Remote Neo Links
These dialogs mirror the equivalent screens and fields in Titanium. Remote Neo Links Printer Connection Before Titanium Assistant can connect to a Stratasys Neo printer, the printer must be manually prepared for the installation. System administrator permissions may be required to perform the following procedures.
Page 156 If this occurs, simply confirm. The URL will register and the Neo API will start. • Manual: The following section provides manual registration details. © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 147...
Page 157 Figure 146: Build Report Settings dialog box Confirm that the build progress output filename and format match the default values shown. If different, Titanium Assistant will not find or recognize it. © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 148...
Page 158: Link Configuration
The tick indicates that the link to the remote Neo printer has been verified. The cross indicates that there is a problem with the remote link. Edit the remote Neo printer link. Delete the selected remote Neo printer link. © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 149...
Page 159 Windows Explorer to access the folder. If the folder can be accessed via Windows Explorer it should be available to Titanium Assistant. Local IT support may be required to establish the remote Neo connection. © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 150...
Page 160: Link Verification
The following symbols indicate the status of the shared folder and Neo API: Table 59: Machine status icons and description Icon Description Indicates that the remote Neo folder is accessible. Indicates that the Neo API is successfully responding. © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 151...
Page 161: Using Titanium Assistant
The *.zip file is copied to the BuildFiles directory of Titanium Assistant. The default path is (D:\)TitaniumAssistant\BuildFiles. The file can then be loaded into Titanium Assistant by selecting the build file from the select job file list. © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 152...
Page 162 As such, any glitches can be caught early in the process. The following screen is shown when the build is loaded. Figure 151: Build Preparation tab - job Build Style editing to change the recoater settings for the selected build zone. © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 153...
Page 163 Sweep velocity: Changes the velocity of the recoater to account for factors such as resin • viscosity and trapped volumes. • Min layer time: Enforces a minimum elapsed time between laser scanning start events. © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 154...
Page 164 155, the added zone will begin at 90 mm and end at 120 mm. Figure 153: Add Zone Build Zone Parameters Options cover parameters which are setup with the printer installation.Once settings have been applied, they are saved to the build file. © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 155...
Page 165: Machine Status Tab
Current printer activity, which requires the Neo API enabled on Titanium 2.13 or higher. • Build progress, which requires the build progress output or Neo API to be enabled in Titanium. © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 156...
Page 166 Neo API. The engineering key is present. This is only available with the Neo API. The UPS monitoring module is enabled. This is only available with the Neo API. © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 157...
Page 167: Operating The Printer
2. Press the ON button on the touch screen display control panel. If the printer does not power up and illuminate the ON button, verify the E-stop is not pressed. © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 158...
Page 168 The login screen appears. 5. Type rpsupport to log in. The Windows desktop appears. 6. Confirm TwinCAT has loaded by checking the Windows systems icons on the right of the taskbar. © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 159...
Page 169 7. Double-click the Titanium icon to start Titanium. 8. The Titanium start screen will display. After Titanium starts and establishes communication with hardware, initialize the printer as requested. Figure 158: Titanium Start screen © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 160...
Page 170: Powering Off The Neo800/800+ Printer
2. When Titanium has closed, select Shut down from the Windows Start menu. Figure 160: Neo800 control panel buttons Emergency Stop (E-stop) USB Ports Computer Chamber Printer Off Printer On on/off Light button button © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 161...
Page 171 4. On the rear panel, turn the main power Isolation to the OFF position (counter-clockwise rotation). 5. Turn Off the main power switch. 6. Disconnect the printer from incoming AC power in accordance with site lock-out tag-out procedures. © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 162...
Page 172: Powering On The Neo450 Printer
On button 3. After the computer comes ON, the Windows desktop will display. 4. Confirm TwinCAT has loaded by checking the Windows systems icons on the right of the taskbar. © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 163...
Page 173 5. Double-click the Titanium icon to start Titanium. 6. The Titanium start screen will display. After Titanium starts and establishes communication with hardware, initialize the printer as requested. Figure 164: Titanium Start Screen © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 164...
Page 174: Powering Off The Neo450 Printer
Figure 166: Neo450 control panel Off button 4. Turn Off the main power switch. 5. Disconnect the printer from incoming AC power in accordance with site lock-out tag-out procedures. © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 165...
Page 175: Emergency Stop (E-Stop) Operation
Materialise Magics RP Slicing • Materialise Magics RP SG (required if Materialise Magics e-Stage is not purchased) • Materialise Magics e-Stage (recommended, essential for new users) • Titanium Assistant (optional, but recommended) © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 166...
Page 176: Cad File
An example setting for exporting in SolidWorks™ is maximum deviation, and an angle tolerance of 2 degrees. Figure 168: Deviation and angle settings GrabCAD Print Workflow Figure 169: GrabCAD Print workflow © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 167...
Page 177: Materialise Magics Workflow
Understanding part application and how part orientation affects part performance will dictate which principles take priority. Considerations include: • Trapped volumes • Large flat areas • Support requirements © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 168...
Page 178 With all *.slc files selected, right-click and select Send to | zip folder. If the build is being transferred to the printer using a USB drive, copy this zipped folder onto the USB drive. © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 169...
Page 179: Titanium Assistant Workflow
1. Copy the newly created zip folder into the Titanium Assistant\BuildFiles folder. 2. Open Titanium Assistant and select the build from the Build Preparation List. 3. Select Yes to load the build job. © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 170...
Page 180 This area should show a strong foundation design that moves into the lattice structure and then tapers to points where the support structure intersects with the parts. Figure 173: Foundation Supports, lattice Structure, and points at intersection © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 171...
Page 181 Note: If a geometry is stepping out more than 1 mm per 0.1 mm layer, this will show up in the slice file as growing faster as it progresses through the layers. © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 172...
Page 182: Loading A Job
Before starting a job, install a clean and dry build platform. Warning: Laser Exposure. Do not open the printer door when the Shutter Status is Open. This may lead to exposure of Class 4 laser radiation. © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 173...
Page 183: Usb Method
Figure 178 on page 175. 3. When a build is prepared using Titanium Assistant, it displays which printer the parameters have been set for and the build time estimate. © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 174...
Page 184 4. Once a build is loaded on the printer, it can be further modified before starting as well as dynamically while printing. Figure 178: Minimizing Titanium 5. Open a File Explorer window. 6. Copy the file from the USB drive and navigate to the Titanium working directory. © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 175...
Page 185 Basic User Operations Basic Part Preparation 7. Paste or drop the *.zip file in the directory. In the example shown below, the directory is D:\Titanium\BuildFiles. Figure 179: Queue directory © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 176...
Page 186 Figure 181: Build load dialog Figure 182: Build job file loaded 4. Press Start. The elevator lowers the build platform to the start position and verifies the resin level. © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 177...
Page 187 6. Open one of the build chamber doors, and add resin to the vat. A beep sounds indicating when enough resin has been added. 7. Close the build chamber door, and select OK on the dialog box. © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 178...
Page 188 1. First pause the build and tap to accept the Pause in the pop-up dialog box. 2. Next, select the Edit tab and select the part that will be deleted. 3. Once selected, the corresponding part will highlight in the layer preview window. © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 179...
Page 189 There may be occasions when it may be necessary to stop a build. The printing of the build can be stopped by tapping A Titanium prompts you to verify the Stop action. Figure 186: Stop Build confirmation message © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 180...
Page 190 Do not open the printer door when the printer is not in an IDLE state. Opening the door when the printer is not IDLE may lead to: • Radiation exposure • Moving parts © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 181...
Page 191 For example, changing the Sweep count from 1 to 3 will add three recoating sweeps. This will help to ensure proper resin recoat. Figure 190: Build Zone Parameters © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 182...
Page 192: Removing A Completed Part
The printer has a slot, marked below in red, to enable the legs of the unload trolley to slide under the printer and the vat. Figure 191: Unload trolley © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 183...
Page 193 Rotate the crank arm clockwise to lower the platform removal arms on the trolley, until they are below the height of the build platform on the elevator arm inside the printer. Figure 192: Positioning the unload trolley © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 184...
Page 194 7. After the build platform is raised from the elevator arms, pull the unload trolley away from the printer. 8. Removed the parts from the platform. 9. Clean the platform using an appropriate method dependent on local codes. © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 185...
Page 195: Swapping The Vat
1. From the control panel in Titanium, Motion Control, select Top to move the platform to the top so that the vat can move freely, without obstruction. Figure 194: Motion control top © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 186...
Page 196 2. Remove the platform and clean it thoroughly. Figure 195: Neo platform 3. Allow the remaining resin to drain off the elevator arms and wipe them clean to avoid dripping. © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 187...
Page 197 Figure 196: System > Motion Control tab, Fill button Caution: Damage to Equipment Resin will leak over time if the valves are not closed. Figure 197: Vat and reservoir valves (closed position) © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 188...
Page 198 Reinstall the retention screw to its mount so that it is not lost. Do not adjust the sensor bracket grub/set screws. Figure 198: Resin leveling sensor, rotated © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 189...
Page 199 Reinstall the retention screw to its mount as to avoid losing it. Figure 199: Neo450 resin leveling sensor, rotated up 9. Confirm the temperature probe is clean. 10. Lift off the resin drip guard. © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 190...
Page 200 Unload Trolley guide to the captive nuts at the front of the floor tray assembly. Set aside the Unload Trolley guide. Figure 201: Unload trolley guide detail Captive Nut (2) Unload Trolley Guide © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 191...
Page 201 14. Close off the valves connecting the peristaltic pump to the reservoir and vat. 15. For Neo450, perform step 16 step 20 below. For Neo800/800+, see step 21 below. © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 192...
Page 202 18. Apply pressure to the brackets securing the tubing at the inlet and outlet of the pump casing while pulling the tubing out. Figure 205: Pump tubing and clips Squeeze tubing clips (2) © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 193...
Page 203 19. Push on the pump roller assembly to release it so it freely spins by hand. Figure 206: Pump release button 20. Rotate and pull out the tubing as it rotates. © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 194...
Page 204 Figure 207: Peristaltic tubing on Neo800/800+ vat (Type 1 and Type 2) Vat Type 1 Vat Type 2 (Drain valve in back) (Drain valve in front) Figure 208: Peristaltic tubing on Neo450 vat © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 195...
Page 205 Figure 210: Viewing the positioning of the pallet-jack forks from above (good on left) Good - Forks end Bad - forks end before frame after frame © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 196...
Page 206 26. Place a piece of cardboard underneath the platform to catch any drops of resin and aid in clean-up. Figure 212: Cardboard under platform © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 197...
Page 207 27. Clean the inside of the printer and the surrounding area. Use isopropyl alcohol to fully clean resin from the Z-stage arms, taking care to clean the screw holes, and underside, around the magnets etc. Figure 213: Cleaning the Z stage arms © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 198...
Page 208 Conduit connectors are keyed on top. 11. Reposition the resin level sensor and thermistor over the vat. a. Rotate the sensor to locate the set screws into the indentations on the mounting bracket. © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 199...
Page 209 Swapping the Vat b. Use a hex wrench to fasten the sensor bracket retaining bolts. Figure 214: Neo800/800+ leveling sensor in place Figure 215: Neo450 leveling sensor in place © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 200...
Page 210 16. Stop movement of the arms before contact can occur. Readjust the position of the vat if necessary. Figure 217: Vat to Z stage clearance 17. Install a platform to the Z stage arms. © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 201...
Page 211 If not, it could indicate the vat is too far back. Use the pallet jack to adjust the vat position as necessary. Figure 219: Checking the blade to vat spacing © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 202...
Page 212 This will allow hand rotation of the pump body. c. Feed the tube around the pump by rotating the pump body. d. Push the second clip open and insert the tube into it. © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 203...
Page 213 Gap Procedure” on page 213. If the recoater blade gap is off significantly, call your regional service representative. The resin level will need to be set with tools specific to this procedure. © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 204...
Page 214: Maintenance
As Needed Maintenance Task “Resin Viscosity Test” on page 206 “Cleaning the Recoater Blade” on page 210 “Recoater Blade Gap Procedure” on page 213 “Vacuum Level Adjustment” on page 225 © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 205...
Page 215: Bi-Weekly Maintenance
2. Press PLATFORM | HOME to place the platform in the home position. 3. Press Advanced Movement and enter -100 in the Relative box. 4. Press Go to lower the platform 100 mm. © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 206...
Page 216 Figure 222: Immerse the Zahn cup 6. Submerge the Zahn cup in resin for two minutes to normalize the temperature of the cup. Figure 223: Submerge for 2:00 minutes 7. Record the resin temperature. © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 207...
Page 217 12. Clean the Zahn cup thoroughly with propylene carbonate (PC) or tripropylene glycol monomethyl ether (TPM), Water, and isopropyl alcohol (IPA). 13. Confirm the Zahn cup is completely dry. © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 208...
Page 218 17. Enter the time (in seconds) recorded for each iteration. 18. Confirm the resin temperature is correct and press Save. 19. The new readings are plotted on the graph. © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 209...
Page 219: As Needed Maintenance
Metal can damage the flat surface of the recoater blade resulting in a burr that will mark a line into parts. 3. Remove the vacuum pump tube. Figure 227: Vacuum pump tube Vacuum pump tube © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 210...
Page 220 Do not use the ball end of the hex wrench when loosening or tightening the bolt as it is can cause rounding. Figure 229: Removing the recoater blade clamps © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 211...
Page 221 While keeping the recoater blade upright, clean the inside of the recoater blade using lint free paper towels and isopropyl alcohol. Figure 231: Recoater blade vacuum port © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 212...
Page 222: Recoater Blade Gap Procedure
The procedure is comprised of the following sub tasks, all of which must be performed in sequence to gap the recoater blade. © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 213...
Page 223: Build Blade Gap Blocks And Check Recoater Blade Height
45 minutes. After the blocks are built, the printer pumps resin from the vat into the reservoir, exposes the blocks, and notifies the user that the build is complete. © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 214...
Page 224 9. Clean any resin from the top of the blade gap blocks with a clean, lint free tissue. Figure 234: Recoater blade adjustment Height Adjustment Locking Bolts Rake Adjustment Lock Nut Height Adjustmen t Bolt Rake Adjustment Grub Screw © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 215...
Page 225: Measure And Adjust The Recoater Blade Rake
Figure 235: Checking the recoater blade height with a feeler gauge Figure 236: Recoater blade height adjustment and locking bolts © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 216...
Page 227: Measure And Adjust The Recoater Blade Height
7. Repeat the above procedures until an even 0.125 mm gap is achieved across all blade gap blocks and the rake is correct. 8. Using a low range torque wrench and 4 mm hex bit, tighten the four height adjustment locking bolts to 4 Nm. © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 218...
Page 228: Recoater Vacuum Calibration Procedure
It is recommended that you recalibrate the recoater blade whenever it is removed/replaced from the printer, to ensure that recoater vacuum is able to function optimally. © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 219...
Page 229: Setup Procedure
Figure 238: Vacuum bleed valve: view from front (left) and top (right) 2. Change the user privileges to ‘Admin’ and navigate to the System > Motion Control tab. © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 220...
Page 230 Recoater section of the Motion Control tab. Figure 239: System screen > Motion Control tab (Neo800+) 4. Follow the on-screen prompts until the following screen appears. Figure 240: Recoater Vacuum Calibration screen © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 221...
Page 231 Make small adjustments and wait for the resin to respond. There can be a short period of time before you see the effects of your adjustments. Figure 242: Resin appears on the bottom of the view-window © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 222...
Page 232 Once the resin is stable and sitting 1-2 mm below to top of the sight glass, press next and wait for the pressure in the recoater blade to settle. © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 223...
Page 233 The calibration will now report that it is complete. Press Finish to close the procedure, Press the red lock ring on resin control valve into its locked position and replace the front panel. © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 224...
Page 234: Vacuum Level Adjustment
Clockwise will raise the level, counter-clockwise will lower it. Allow several minutes for the level to settle after each adjustment. Figure 246: Resin level view-window © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 225...
Page 235: Laser Calibration Procedure
Do not open the printer door when the Shutter Status is Open. This may lead to exposure of Class 4 laser radiation. When the procedure is complete, Titanium returns to the standard screen. © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 226...
Page 236: Troubleshooting
If you have a problem with your printer or the printer’s materials that is not covered in this guide, or if you need to order replacement parts, please contact Customer Support for your region. Contact information is available from the Stratasys website at: https://support.stratasys.com/en/Contact-Us.
Page 237: Neo450 Fuses
Neo450 Fuses Neo450 Fuses Always contact Stratasys support before replacing fuses. Figure 249: Neo450 fuse locations (part 1) © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 228...
Page 238 Quick Blow, F 5 x 20 Main Isolator Fuses Rating Specification Size (mm) Live 10.0 A HRC, Anti-Surge, T 5 x 20 Neutral 10.0 A HRC, Anti-Surge, T 5 x 20 © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 229...
Page 239: Neo800 Fuses
Neo800 Fuses Neo800 Fuses Always contact Stratasys support before replacing fuses. Figure 251: Neo800 fuse locations © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 230...
Page 240 Stepper Motor PLC Supply 6.3 A Quick Blow, F 5 x 20 Computer PSU 6.3 A Quick Blow, F 5 x 20 PLC Processor 6.3 A Quick Blow, F 5 x 20 © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 231...
Page 241: Neo800+ Fuses
Neo800+ Fuses Neo800+ Fuses Always contact Stratasys support before replacing fuses. Figure 252: Neo800+ fuse locations © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 232...
Page 242 6.3 A Quick Blow, F 5 x 20 PLC Processor DCF-F10 6.3 A Quick Blow, F 5 x 20 Filtration System DCF-F11 630 mA Quick Blow, F 5 x 20 © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 233...
Page 243: Regulatory And Environmental Information
EMC Class A Warning 8 Regulatory and Environmental Information Declaration of Conformity Declaration of Conformity information is available from your Stratasys representative. Please contact your local regional office for a copy of this document. Electromagnetic Compatibility (EMC) EMC Class A Warning Warning: This is a Class A product.
Page 244: Supplier's Declaration Of Conformity
This European conformity mark indicates that the printer conforms with European health, safety, and environmental protection standards. UK Conformity Assessed (UKCA) Marking This conformity mark indicates that the printer conforms with the applicable requirements for products sold within Great Britain. © Copyright 2024 - 2025 Stratasys. All rights reserved. Page 235...
Page 245: Canada Electromagnetic Compatibility (Emc)
GrabCAD complies with the European Union’s General Data Privacy Regulation. For any questions, contact support@grabcad.com. MSDS (Material Safety Data Sheet) You can obtain current Material Safety Data Sheets for printer materials from the Stratasys website at: http://www.stratasys.com/materials/material-safety-data-sheets. Waste Electrical and Electronic Equipment...

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