Alienware AW3423DWB Service Manual
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Alienware AW3423DWB Service Manual

Alienware AW3423DWB Service Manual

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Service Manual–AW3423DWB
Version: 01
Date:2022/01/17
- 1 -

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Summary of Contents for Alienware AW3423DWB

  • Page 1 Service Manual–AW3423DWB Version: 01 Date:2022/01/17 - 1 -...

  • Page 2: Table Of Contents

    Content Index 1. General Safety Instructions ..................3 1.1 SAFETY: General Safety ..................3 1.2 SAFETY: General Power Safety ................5 2. Exploded view diagram with list of items ..............6 3. Wiring connectivity diagram ..................8 4. How to connect and disconnect power cable/ connectivity cable......9 5.

  • Page 3: General Safety Instructions

    1. General Safety Instructions Use the following safety guidelines to help ensure your own personal safety and to help protect your equipment and working environment from potential damage. NOTE: In this section, equipment refers to monitors. IMPORTANT NOTICE FOR USE IN HEALTHCARE ENVIRONMENTS: Dell products are not medical devices and are not listed under UL or IEC 60601 (or equivalent).
  • Page 4 When operating your equipment:  Do not use your equipment in a wet environment, for example, near a bath tub, sink, or swimming pool or in a wet basement.  Do not use AC powered equipment during an electrical storm. Battery powered devices may be used if all cables have been disconnected.

  • Page 5: Safety: General Power Safety

    1.2 SAFETY: General Power Safety Observe the following guidelines when connecting your equipment to a power source: Check the voltage rating before you connect the equipment to an electrical outlet to ensure  that the required voltage and frequency match the available power source. Do not plug the equipment power cables into an electrical outlet if the power cable is ...

  • Page 6: Exploded View Diagram With List Of Items

    2. Exploded view diagram with list of items 26-2 26-1 - 6 -...
  • Page 7 Item Description Q'ty Remark ASSY CHIN PANEL MODULE PCBA SENSOR BD ASSY MF BTN PWR PCBA LENS BD PCBA L SENSOR BD PCBA SENSOR BD MYLAR PANEL MYLAR SAFETY MYALR IF-BD-6 PCBA SPS BD PCBA IF BD For EMEA Only, not for other regions PCBA USB BD PCBA TRANSFER BD ASSY SHD MAIN...

  • Page 8: Wiring Connectivity Diagram

    3. Wiring connectivity diagram FFC 5 Wire2 Wire3 FFC 6 FFC 7 Wire1 FFC 1 FFC 2 FFC 3 FFC 4 FFC 8 Wire 4 - 8 -...

  • Page 9: How To Connect And Disconnect Power Cable/ Connectivity Cable

    4. How to connect and disconnect power cable/ connectivity cable WARNING: To change power cable/ connectivity cable, switch off power before unplugging the cable and replugging in required cable. Connect/ disconnecting the HDMI 2.0 Cable and Power Cable - 9 -...
  • Page 10 Connect/ disconnecting the DisplayPort to DisplayPort 1.4 Cable and Power Cable Connect/ disconnecting the Mini-DisplayPort to DisplayPort 1.4 Cable and Power Cable - 10 -...
  • Page 11 Connect/ disconnecting the USB 3.2 Gen1 (5 Gbps) Upstream Cable and Power Cable - 11 -...

  • Page 12: Disassembly And Assembly Procedures

    5. Disassembly and Assembly Procedures NOTE: This “Disassembly and Assembly Procedures” is for EMEA only, not for other regions. Please note that Dell will deem warranty void if any disassembly is done on the monitors. 5.1 Disassembly SOP Preparation before disassembly 1.
  • Page 13 1. Unlock 4 RC 1. Philips-head screws screwdriver 2. Use hands and (Screw Torque- scraper bar to Rear Cover: 8- gently disassemble 9kgf) Rear Cover from the monitor. 2. Scraper bar Notice the disassembly order: Left Side/ Right Side=> Bottom Side Note: Do not use scraper bar to disassemble the top...
  • Page 14 1. Disconnect “LED BD to I/F BD wire” and “CTRL BD to LED BD to I/F BD I/F BD FFC” from Wire I/F BD CTRL BD to I/F BD 2. Take off Rear Cover from monitor head 1. Disconnect “USB BD to I/F BD FFC cables”...
  • Page 15 1. Unlock 4 screws to Philips-head disassemble Main screwdriver SHD from panel (Screw Main SHD Torque: 4-4.5kgf) 2. Disconnect “I/F BD to Panel FFC cables” and “SPS BD to Panel Wire” from panel SPS BD to I/F BD to Panel I/F BD to Panel FFC-2 Panel Wire...
  • Page 16 1. Disassemble “MYLAR SERVICE”, “MYLAR SAFETY”, and “MYALR IF-BD- 6” from Main SHD MYLAR SAFETY 1. Disconnect Philips-head “TRANSFER BD to screwdriver I/F BD FFC“ from I/F BD Screw Torque- PCBA screw: 8- 2. Tear off a tape from 9 kgf Main SHD 3.
  • Page 17 1. Disconnect “SPS BD to I/F BD wire” SPS BD to and “FAN wire” I/F BD Wire from I/F BD FAN Wire Attention: Please use finger to hold the FAN Wire connector on SPS BD, then, disassemble “FAN Wire” from SPS BD gently.
  • Page 18 1. Disconnect AC Socket wire from SPS BD 2. Disconnect “SPS BD to Panel wire” and “SPS BD to I/F BD wire” from SPS 1. Unlock 2 PCBA Philips-head screws and screwdriver disassemble “TRANSFER BD” Screw Torque- from Main SHD PCBA screw: 8- 9 kgf 2.
  • Page 19 1. Disconnect “I/F BD to Thermal Sensor BD FFC cable” from I/F BD and tear off a tape from I/F BD 2. Disconnect “IF BD to Panel FFC cables” from I/F BD 3. Tear off a yellow tape and disconnect “USB BD to I/F BD FFC cables”...
  • Page 20 1. Unlock 4 Heat Sink Philips-head Screws screwdriver Screw Torque- Heat Sink: 4-4.5 kgf) (Screw Torque- Captive Screw: 2-2.5 kgf) 2. Unlock captive screw*4 and disassemble G- Sync module, Heat Sink Module and SHEET STIFFENER 3. Tear off “MYLAR STIFFENER” from “SHEET STIFFENER “SHEET STIFFENER”...

  • Page 21: Assembly Sop

    5.2 Assembly SOP Preparation before assembly 1. Clean the room for work 2. Identify the area for material 3. Prepare the implement, equipment, materials as bellow： 1) Working table 2) Philips-head screwdriver 3) Gloves 4) Cleaning cloth 5) ESD protection 6) AW3423DW Curve Sponge Jig Item Picture...
  • Page 22 Item Picture Operation Tool Notes 1. Assemble G-SYNC Philips-head Module with I/F BD screwdriver and fix it by screw*4 (Screw Torque: 4-4.5 kgf) 2. Insert “HEAT SINK Fan Cable” into I/F 1. Insert “TRANSFER Philips-head BD to I/F BD FFC” screwdriver to TRANSFER BD Screw Torque-...
  • Page 23 Item Picture Operation Tool Notes 1. Insert “USB BD to I/F BD FFC cables” to I/F BD and stick I/F BD a yellow tape to fix USB BD to I/F BD FFC cable-1 USB BD to I/F BD FFC cable-2 2.
  • Page 24 Item Picture Operation Tool Notes 1. Insert “SPS BD to Philips-head I/F BD wire” and screwdriver “FAN wire” to I/F Screw Torque- PCBA screw: 8-9 kgf 2. Assemble SPS BD and I/F BD to Main 3. Lock 11 PCBA screws 4.
  • Page 25 Item Picture Operation Tool Notes 1. Assemble “MYLAR SERVICE”, “MYLAR SAFETY”, and “MYALR IF-BD- 6” to Main SHD MYLAR SAFETY 1. Insert “I/F BD to Philips-head Thermal Sensor BD screwdriver FFC cable” to Thermal Sensor BD (Screw Main and paste 1 tape to SHD Torque: fix it on panel 4-4.5kgf)
  • Page 26 Item Picture Operation Tool Notes 1. Insert “Light Senor BD FFC“ to I/F BD 2. Insert “LENS BD FFC” to I/F BD and paste it on Main Light Senor BD FFC LENS BD FFC 3. Insert “Touch sensor BD FFC” to I/F BD and paste it on Panel and Middle Frame...
  • Page 27 Item Picture Operation Tool Notes 1. Assemble Stand a. Align and place the stand riser on the stand base. b. Open the screw handle at the bottom of the stand base and turn it clockwise to secure the stand assembly. c.

  • Page 28: Trouble Shooting Instructions

    6. Trouble shooting instructions - 28 -...
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