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HPE ProLiant XL190r Gen10 Server Maintenance and Service Guide Abstract This guide describes identification and maintenance procedures, diagnostic tools, specifications, and requirements for hardware components and software. This guide is for an experienced service technician. Hewlett Packard Enterprise assumes you are qualified in the servicing of computer equipment, trained in recognizing hazards in products, and are familiar with weight and stability precautions.
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Removing and replacing an expansion board in the secondary riser cage................46 Installing drive blanks and thermal bezel blanks for components with thermal limitations......52 Removing and replacing an HPE InfiniBand HDR/Ethernet 200 GB 1-port 940QSFP56 x16 adapter and auxiliary card........................................... 57 Removing and replacing the secondary riser slot 3 transfer board....................62...
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HPE InfiniBand HDR/Ethernet 940QSFP 56x16 adapter LEDs..................98 System board components..................................... 99 System maintenance switch descriptions..........................100 DIMM label identification..................................100 Intel Optane persistent memory 100 series for HPE label identification............... 102 Processor, heatsink, and socket components..........................103 Bayonet board components....................................103 PCIe riser board components..................................... 104 Primary riser board components..............................104...
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Support and other resources..................171 Accessing Hewlett Packard Enterprise Support............................. 171 Accessing updates........................................171 Customer self repair.........................................172 Remote support..........................................172 Warranty information......................................172 Regulatory information......................................173 Documentation feedback......................................173 Acronyms and abbreviations..................174...
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Illustrated parts catalog System components Hewlett Packard Enterprise continually improves and changes product parts. For complete and current supported parts information, see the Hewlett Packard Enterprise PartSurfer website. Item Description Small bayonet board spare part Large bayonet board spare part First-generation Intel Xeon Scalable Processor spare parts Second-generation Intel Xeon Scalable Processor spare parts Heatsink spare parts...
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Processor spare parts First-generation Intel Xeon Scalable Processor spare parts Customer self repair: No Description Spare part number Intel Xeon Bronze series processor — 1.70 GHz Intel Xeon Bronze 3106, 8C, 85 W 875710-001 Intel Xeon Silver series processor — 1.8 GHz Intel Xeon Silver 4108, 8C, 85 W 875712-001 2.0 GHz Intel Xeon Silver 4109T, 8C, 70 W...
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Description Spare part number 2.0 GHz Intel Xeon Platinum 8153, 16C, 125 W 875728-001 2.0 GHz Intel Xeon Platinum 8164, 26C, 150 W 875729-001 2.1 GHz Intel Xeon Platinum 8160, 24C, 150 W 874729-001 3.0 GHz Intel Xeon Platinum 8158, 12C, 150 W 875733-001 3.6 GHz Intel Xeon Platinum 8156, 4C, 105 W 875732-001...
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Description Spare part number 2.60 GHz Intel Xeon Gold 6240, 18C, 150 W P11615-001 2.70 GHz Intel Xeon Gold 6226, 12C, 125 W P12008-001 2.80 GHz Intel Xeon Gold 6242, 16C, 150 W P11616-001 2.90 GHz Intel Xeon Gold 6226R, 16C, 150 W P25094-001 3.00 GHz Intel Xeon Gold 5217, 8C, 125 W P11611-001...
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128 GB, dual-rank x4 PC4-2933Y-L P06191-001 Persistent memory module spare parts Customer self repair: mandatory Description Spare part number Intel Optane 128GB PMEM 100 for HPE 844071-001 Intel Optane 256GB PMEM 100 for HPE 844072-001 Intel Optane 512GB PMEM 100 for HPE 844073-001...
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Description Spare part number 879833-001 Apollo r2600 Gen10 Chassis/Apollo r2800 Gen10 Chassis 2U server PCIe riser Slimline cable for processor 2 879838-001 Apollo r2600 Gen10 Chassis/Apollo r2800 Gen10 Chassis Gen10 for server PCIe riser Slimline cable kit includes: • 1U Slimline cable for processor 1 •...
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Smart Array controller spare parts Primary riser board spare part Media Module adapter spare parts M.2 SSD riser board spare part HPE Trusted Platform Module 2.0 spare part* Ethernet adapter spare part* InfiniBand adapter spare parts* SUV cable spare part*...
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Smart Array controller cable spare parts Customer self repair: Optional Description Spare part number 879860-001 • Onboard S100i SR Gen10 controller SATA cable • Type-p controller Mini-SAS cable for the primary riser slot 1 • Type-p controller Mini-SAS cable for the secondary riser slot 2 882171-001 P824i-p MR Gen10 controller Mini-SAS cable Illustrated parts catalog...
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Customer self repair Hewlett Packard Enterprise products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow for greater flexibility in performing defective parts replacement. If during the diagnosis period Hewlett Packard Enterprise (or Hewlett Packard Enterprise service providers or service partners) identifies that the repair can be accomplished by the use of a CSR part, Hewlett Packard Enterprise will ship that part directly to you for replacement.
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REMARQUE: Certaines pièces Hewlett Packard Enterprise ne sont pas conçues pour permettre au client d'effectuer lui- même la réparation. Pour que la garantie puisse s'appliquer, Hewlett Packard Enterprise exige que le remplacement de la pièce soit effectué par un Mainteneur Agréé. Ces pièces sont identifiées par la mention "Non" dans le Catalogue illustré. Les pièces CSR sont livrées le jour ouvré...
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Per il servizio di garanzia per i soli componenti è obbligatoria la formula CSR che prevede la riparazione da parte del cliente. Se il cliente invece richiede la sostituzione ad Hewlett Packard Enterprise dovrà sostenere le spese di spedizione e di manodopera per il servizio.
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• Obligatorio—Componentes cuya reparación por parte del usuario es obligatoria. Si solicita a Hewlett Packard Enterprise que realice la sustitución de estos componentes, tendrá que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio. Opcional—Componentes cuya reparación por parte del usuario es opcional.
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Afhankelijk van de leverbaarheid en de locatie worden CSR-onderdelen verzonden voor levering op de eerstvolgende werkdag. Levering op dezelfde dag of binnen vier uur kan tegen meerkosten worden aangeboden, indien dit mogelijk is gezien de locatie. Indien assistentie is gewenst, belt u het Hewlett Packard Enterprise Support Center om via de telefoon ondersteuning van een technicus te ontvangen.
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Serviço de garantia apenas para peças A garantia limitada da Hewlett Packard Enterprise pode incluir um serviço de garantia apenas para peças. Segundo os termos do serviço de garantia apenas para peças, a Hewlett Packard Enterprise fornece as peças de reposição sem cobrar nenhuma taxa.
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Removal and replacement procedures Required tools The following tools might be required to perform some procedures: • T-10 Torx screwdriver • T-15 Torx screwdriver • T-30 Torx screwdriver • Phillips No. 1 screwdriver Safety considerations Before performing service procedures, review all the safety information. Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you must follow when setting up the system or handling parts.
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WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment, remove the power cord to remove power from the server. The front panel Power On/Standby button does not completely shut off system power. Portions of the power supply and some internal circuitry remain active until AC/DC power is removed.
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WARNING: To reduce the risk of personal injury or damage to the equipment, adequately stabilize the rack before extending a component outside the rack. Extend only one component at a time. A rack may become unstable if more than one component is extended. WARNING: When installing a server in a telco rack, be sure that the rack frame is adequately secured at the top and bottom to the building structure.
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Remove the server from the chassis CAUTION: To prevent improper cooling and thermal damage, do not operate the chassis unless all bays are populated with a component or a blank. CAUTION: To avoid damage to the server or server blank: •...
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3. Remove the server from the chassis. CAUTION: Do not use excessive force while removing the server. 4. Remove the bayonet board: a. Remove the screws securing the cover to the bayonet board. b. Remove the screws securing the cover to the server tray, and then remove the cover. CAUTION: To avoid physical damage to the chassis, do not carry/handle the server tray from the location where the bayonet assembly is installed.
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Remove the three-slot secondary riser cage Prerequisites Before you perform this procedure, make sure that you have a T-10 Torx screwdriver available. Procedure 1. Power down the server. 2. Disconnect all peripheral cables from the server. 3. Remove the server from the chassis. 4.
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Remove the five-slot secondary riser cage Prerequisites Before you perform this procedure, make sure that you have a T-10 Torx screwdriver available. Procedure 1. Power down the server. 2. Disconnect all peripheral cables from the server. 3. Remove the server from the chassis. 4.
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2. Remove the middle thermal bracket. 3. Remove the side bracket. Removal and replacement procedures...
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4. If installed, remove the riser slot 4 thermal bracket. Remove the five-slot secondary riser cage thermal brackets CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless the correct thermal brackets are installed. Prerequisites Before you perform this procedure, make sure that you have a T-10 Torx screwdriver available. Procedure 1.
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2. Remove the middle thermal bracket. 3. Remove the side bracket. Removal and replacement procedures...
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4. If installed, remove the riser slot 4 thermal bracket. Remove the primary riser cage CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless either riser blank or the riser cage is installed. Prerequisites Before you perform this procedure, make sure that you have a T-10 Torx screwdriver available. Procedure 1.
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4. Remove the bayonet board. 5. Do one of the following: Remove the three-slot secondary riser cage • Remove the five-slot secondary riser cage • 6. If an expansion board with internal cabling is installed on the riser cage, disconnect these internal cables from the expansion board.
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Install the primary riser cage Prerequisites Before you perform this procedure, make sure that you have a T-10 Torx screwdriver available. Procedure 1. Install the primary riser cage. Make sure that the riser board is firmly seated in its system board the connector. 2.
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5. Connect all peripheral cables to the server. 6. Power up the server. Install the three-slot secondary riser cage Prerequisites Before you perform this procedure, make sure that you have a T-10 Torx screwdriver available. Procedure 1. Install the three-slot secondary riser cage. Make sure that the riser board is firmly seated in its system board connectors.
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c. Install the bayonet board cover, and then install the screws to secure it to the server tray. CAUTION: To avoid physical damage to the chassis, do not carry/handle the server tray from the location where the bayonet assembly is installed. d.
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2. Install the server into the chassis. CAUTION: Do not use excessive force while installing the server. 3. Connect all peripheral cables to the server. 4. Power up the server. Install the server into the chassis CAUTION: To avoid damage to the server or server blank: •...
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4. Connect all peripheral cables to the server. 5. Power up the server. Power up the server The SL/XL chassis firmware initiates an automatic power-up sequence when the servers are installed. If the default setting is changed, use one of the following methods to power up each server: •...
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Disconnecting and replacing the SUV cable Procedure 1. Disconnect the peripheral devices connected to the SUV cable. 2. Disconnect the SUV cable: a. Press and hold both sides of the SUV connector. b. Disconnect the cable from the SUV port. To replace the component, reverse the removal procedure.
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To replace the component, reverse the removal procedure. NOTE: Two units must be purchased when placing an order for the small bayonet board. For more information, see Bayonet board spare parts. Removing and replacing an expansion board in the primary riser cage CAUTION: Before replacing a DIMM, expansion board, or other similar PCA components due to a perceived hardware error, make sure first that the component is firmly seated in the slot.
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8. If you do not intend to replace the expansion board, install the riser slot blank. To replace the component, reverse the removal procedure. Removing and replacing an expansion board in the secondary riser cage CAUTION: Before replacing a DIMM, expansion board, or other similar PCA components due to a perceived hardware error, make sure first that the component is firmly seated in the slot.
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If the expansion board for removal is installed in the riser slot 2, lay the riser cage on its side with the riser slots facing up to access the riser slot 2. If the expansion board for removal is installed in the riser slot 3 or 4, remove the following brackets: •...
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• Expansion board removal from the secondary riser slot 3 transfer board • Expansion board removal from the secondary riser slot 4 Removal and replacement procedures...
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• Adapter removal from the FlexibleLOM riser slot 2 11. If you do not intend to replace the expansion board in the riser slot 2 or 3, install the riser slot blank. • Riser slot 2 blank installation Removal and replacement procedures...
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12. If you do not intend to replace the expansion board in the riser slot 4, install the air blocker on the middle and rear thermal brackets. • Air blocker installation on the middle thermal bracket • Air blocker installation on the rear thermal bracket To replace the component, reverse the removal procedure.
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Installing drive blanks and thermal bezel blanks for components with thermal limitations Depending on the chassis model and the system fan mode, some components might be subject to thermal limitations. For some cases, it is recommended to remove some installed drives and replace them with thermal bezel blanks or drive blanks.
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• on the drive bays refer to the drive numbering. Components Required drive bay action Processors HPE Persistent Memory module LFF drive blanks in bays: HPE Smart Array controllers 1-2 and 1-10 Fibre Channel adapters Converged Network adapters...
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Components Required drive bay action Media Module adapters PCIe accelerators Ethernet/InfiniBand adapter model: Ethernet adapters with SFP+, SFP28, or QSFP transceivers/ InfiniBand adapters with QDR or FDR speed Ethernet adapters with QSFP28 transceiver/ InfiniBand LFF drive blanks in bays: adapters with EDR speed 1-2 and 1-10 Accelerator model: 3-2 and 3-10...
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Removing and replacing an HPE InfiniBand HDR/Ethernet 200 GB 1- port 940QSFP56 x16 adapter and auxiliary card An HPE InfiniBand HDR/Ethernet 200 GB 1-port 940QSFP56 x16 adapter is installed in slot 1 and auxiliary card is installed in slot 2.
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Remove the three-slot secondary riser cage. Lay the secondary riser cage on its side with the riser slots facing up to access the riser slot 2. Remove the auxiliary card from slot 2. Retain the screw for future use. Disconnect the cables from the auxiliary card: a.
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Retain the full-height bracket and screws for future use. Install the low-profile bracket provided in the kit on the adapter and the auxiliary card. Thread the two cables provided in the kit together using the cable retention clip on either ends of the cables. Ensure that the clip posts are pointing towards the cable ends.
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CAUTION: The white and black cables from the auxiliary card connect to the expansion board ports labeled WHITE CABLE and BLACK CABLE, respectively. The cable latch door must be open when connecting the cables. Install the cables on the adapter: a.
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Install the adapter in slot 1. Install the primary riser cage. Thread the cables through the second retention clip. Connect the cables to the auxiliary card. 10. Install the auxiliary card in slot 2. Removal and replacement procedures...
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11. Install the three-slot secondary riser cage. 12. Install the bayonet board. 13. Install the server into the chassis. 14. Connect all peripheral cables to the server. 15. Connect all power: a. Connect each power cord to the server. b. Connect each power cord to the power source. 16.
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6. If an expansion board is installed, do the following: a. Remove the side bracket. b. Disconnect all cables from the expansion board. c. Remove the expansion board. 7. Remove the secondary riser slot 3 transfer board. To replace the component, reverse the removal procedure. Removing and replacing the primary riser board CAUTION: Before replacing a DIMM, expansion board, or other similar PCA components due to a perceived hardware error, make sure first that the component is firmly seated in the slot.
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Prerequisites Before you perform this procedure, make sure that you have a T-15 Torx screwdriver available. Procedure 1. Power down the server. 2. Disconnect all peripheral cables from the server. 3. Remove the server from the chassis. 4. Remove the bayonet board. 5.
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Procedure Power down the server. Disconnect all peripheral cables from the server. Remove the server from the chassis. Remove the bayonet board. Remove the three-slot secondary riser cage. Remove the following brackets: • Rear thermal bracket • Middle thermal bracket Side bracket •...
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13. Remove the three-slot secondary riser board. To replace the component, reverse the removal procedure. Removing and replacing the five-slot secondary riser transfer board CAUTION: Before replacing a DIMM, expansion board, or other similar PCA components due to a perceived hardware error, make sure first that the component is firmly seated in the slot.
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Procedure Power down the server. Disconnect all peripheral cables from the server. Remove the server from the chassis. If present, disconnect the GPU power cable from the bayonet board. Remove the bayonet board. Remove the five-slot secondary riser cage. Remove the following brackets: •...
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10. If installed, remove the RTX4000 GPU accelerator from slot 3 and 5. 11. Remove the transfer board from slot 5 of the five-slot secondary riser: a. Remove the screws securing the transfer board. b. Slide out the transfer board from slot 5. Removal and replacement procedures...
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12. Remove the transfer board from slot 3 of the five-slot secondary riser: a. Remove the screws securing the bracket to the transfer board. b. Remove the transfer board brackets. c. Slide out the transfer board from slot 3. To replace the component, reverse the removal procedure. Removing and replacing the five-slot secondary riser board CAUTION: Before replacing a DIMM, expansion board, or other similar PCA components due to a perceived hardware error, make sure first that the component is firmly seated in the slot.
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Prerequisites Before you perform this procedure, make sure that you have a T-10 and T-15 Torx screwdrivers available. Procedure Power down the server. Disconnect all peripheral cables from the server. Remove the server from the chassis. If present, disconnect the GPU power cable from the bayonet board. Remove the bayonet board.
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12. Remove the transfer board from the five-slot secondary riser board. 13. Remove the screws from the five-slot secondary riser board. 14. Remove the square bracket from the five-slot secondary riser cage. Removal and replacement procedures...
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15. Remove the five-slot secondary riser board. To replace the component, reverse the removal procedure. Removing and replacing the M.2 SSD riser board CAUTION: Before replacing a DIMM, expansion board, or other similar PCA components due to a perceived hardware error, make sure first that the component is firmly seated in the slot. Do not bend or flex circuit boards when reseating components.
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Procedure 1. Power down the server. 2. Disconnect all peripheral cables from the server. 3. Remove the server from the chassis. 4. Remove the bayonet board. 5. Remove the three-slot secondary riser cage. 6. Remove the M.2 SSD riser board: a.
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To replace the component, reverse the removal procedure. Removing and replacing a Media Module adapter CAUTION: Before replacing a DIMM, expansion board, or other similar PCA components due to a perceived hardware error, make sure first that the component is firmly seated in the slot. Do not bend or flex circuit boards when reseating components.
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8. Remove the Media Module adapter. 9. If you do not intend to replace the adapter, install the Media Module blank. Removal and replacement procedures...
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To replace the component, reverse the removal procedure. DIMM-processor compatibility The installed processor determines the type of DIMM that is supported in the server: • First-generation Intel Xeon Scalable processors support DDR4-2666 DIMMs. • Second-generation Intel Xeon Scalable processors support DDR4-2666 DIMMs or DDR4-2933 DIMMs. Mixing DIMM types is not supported.
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To replace the component, reverse the removal procedure. For DIMM configuration information, see the Hewlett Packard Enterprise website (https://www.hpe.com/docs/arm- population-rules). Removing and replacing a persistent memory module For specific population and configuration information, see the memory population guidelines on the Hewlett Packard Enterprise website (https://www.hpe.com/docs/memory-population-rules).
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• HPE Persistent Memory Management Utility—The HPE Persistent Memory Management Utility is a desktop application used to configure the server for Intel Optane persistent memory 100 series for HPE, as well as evaluate and monitor the server memory configuration layout.
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If persistent memory modules are encrypted with remote key management, enroll the HPE iLO in the key management server to provide access to the data on the persistent memory modules. For more information, see the Intel Optane persistent memory 100 series for HPE User Guide on the Hewlett Packard Enterprise website (https://www.hpe.com/info/persistentmemory-docs).
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• Review and configure the system settings for Intel Optane persistent memory for HPE. For more information, see the Intel Optane persistent memory 100 series for HPE User Guide on the Hewlett Packard Enterprise website (https://www.hpe.com/info/persistentmemory-docs). Persistent memory module sanitization Media sanitization is defined by NIST SP800-88 Guidelines for Media Sanitization (Rev 1, Dec 2014) as "a general term...
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Procedure Power down the server. Disconnect all peripheral cables from the server. Remove the server from the chassis. Remove the bayonet board. Remove the three-slot secondary riser cage. Do one of the following: • Remove the primary riser blank. Remove the primary riser cage. •...
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Replacing the system board Prerequisites Before you perform this procedure, make sure that you have a T-15 and T-30 Torx screwdrivers available. Procedure Install the system board. Install the processor heatsink assembly: a. Locate and align the Pin 1 indicator on the processor frame and the socket. b.
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A standard heatsink is shown, your heatsink might look different. CAUTION: Be sure to tighten each heatsink nut fully in the order indicated. Otherwise, boot failure or intermittent shutdowns might occur. c. Using a T-30 Torx screwdriver, tighten the nuts until they stop. Install all components removed from the failed system board.
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a. Install the primary PCIe riser cage. b. Install the primary PCIe riser blank. Install the secondary PCIe riser cage Install the bayonet board Install the server from the chassis Connect all peripheral cables to the server. Power up the server. 10.
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a. Select System Configuration > BIOS/Platform Configuration (RBSU) > Advanced Options > Fan and Thermal Options > Thermal Configuration. b. Select one of the following advanced fan cooling method: Enhanced CPU Cooling • Maximum Cooling • 10. Save your setting. The procedure is complete.
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HPE Trusted Platform Module 2.0 Gen10 Option The HPE Trusted Platform Module 2.0 Gen10 Option is not a customer-removable part. CAUTION: If the TPM is removed from the original server and powered up on a different server, data stored in the TPM including keys will be erased.
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Error Message Guide for HPE ProLiant Gen10 servers and HPE Synergy provides a list of error messages and information to assist with interpreting and resolving error messages. • Error Message Guide for HPE ProLiant Gen10 Plus servers and HPE Synergy provides a list of error messages and information to assist with interpreting and resolving error messages. •...
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Product QuickSpecs For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the Hewlett Packard Enterprise website (https://www.hpe.com/info/qs). UEFI System Utilities The UEFI System Utilities is embedded in the system ROM. Its features enable you to perform a wide range of configuration activities, including: •...
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Operating systems must support Secure Boot and have an EFI boot loader signed with one of the authorized keys to boot. For more information about supported operating systems, see https://www.hpe.com/servers/ossupport. You can customize the certificates embedded in the UEFI BIOS by adding or removing your own certificates, either from a management console directly attached to the server, or by remotely connecting to the server using the iLO Remote Console.
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You cannot access the connected device from the server. Intelligent Provisioning Intelligent Provisioning is a single-server deployment tool embedded in ProLiant servers and HPE Synergy compute modules. Intelligent Provisioning simplifies server setup, providing a reliable and consistent way to deploy servers.
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Rapid Setup Software is only available on the ProLiant 300 Series servers or below. When you launch F10 mode from the POST screen, you are prompted to select whether you want to enter the Intelligent Provisioning or HPE Rapid Setup Software mode.
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Packard Enterprise Warranty, HPE support services, or Hewlett Packard Enterprise contractual support agreement. HPE InfoSight for servers The HPE InfoSight portal is a secure web interface hosted by HPE that allows you to monitor supported devices through a graphical interface.
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HPE Smart Storage Administrator HPE SSA is the main tool for configuring arrays on HPE Smart Array SR controllers. It exists in three interface formats: the HPE SSA GUI, the HPE SSA CLI, and HPE SSA Scripting. All formats provide support for configuration tasks. Some of the advanced tasks are available in only one format.
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StorCLI The Storage Command Line Interface (StorCLI) tool is the command line management software designed for the HPE Smart Array MR controller. StorCLI is a command line interface that is designed to be easy to use, consistent, and easy to script.
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The other side shows the default iLO account information and QR code label. Use a mobile device to scan the QR code label to display the server mobile product page (https://www.hpe.com/qref/ xl190rgen10). This page contains links to server setup information, spare part numbers, QuickSpecs, troubleshooting resources, and other useful product links.
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Rear panel LEDs and buttons Item Status Definition NIC link LED Green Linked to network No network link NIC status LED Flashing green Network active No network activity Power On/Standby button and Solid green System on and normal operation system power LED Flashing green Performing power-on sequence Solid amber...
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The UID button can be used to display the Server Health Summary when the server will not power on. For more information, see the latest HPE iLO 5 User Guide on the Hewlett Packard Enterprise website. Front panel LED power fault codes The following table provides a list of power fault codes, and the subsystems that are affected.
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Subsystem LED behavior Power backplane or storage backplane 8 flashes Power supply 9 flashes HPE InfiniBand HDR/Ethernet 940QSFP 56x16 adapter LEDs Link LED status Description A link has not been established. Solid amber Active physical link exists Blinking amber 4 Hz blinking amber indicates a problem with the physical link.
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System board components Item Description Primary PCIe x16 riser connector 1 Media Module connector System battery OPA adapter sideband cable connector M.2 SSD riser connector Processor 1 DIMM slots for processor 1 Processor 2 DIMM slots for processor 2 Bayonet board connector Secondary PCIe x24 riser connector 4 Secondary PCIe x24 riser connector 3 x4 SATA port...
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System maintenance switch descriptions Position Default Function Off = iLO 5 security is enabled. On = iLO 5 security is disabled. Reserved Reserved Reserved Off = Power-on password is enabled. On = Power-on password is disabled. 1, 2, 3 Off = No function On = Restore default manufacturing settings Reserved —...
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For more information about product features, specifications, options, configurations, and compatibility, see the HPE DDR4 SmartMemory QuickSpecs on the Hewlett Packard Enterprise website (https://www.hpe.com/support/ DDR4SmartMemoryQS). Intel Optane persistent memory 100 series for HPE label identification Item Description Example Unique ID number...
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Processor, heatsink, and socket components Item Description Heatsink nuts Processor carrier Pin 1 indicator Heatsink guide/keying feature Alignment post Heatsink keying frame Symbol also on the processor and frame. Bayonet board components Component identification...
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Item Description Bayonet port 1 Bayonet port 2 Bayonet port 3 Bayonet port 4 GPU auxiliary power cable connector PCIe riser board components This section identifies the riser slots compatible with specific types of expansion options supported by the server. The following riser options are supported: Primary riser •...
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Secondary riser board components The server supports multiple riser options in the secondary position. Processor 2 is required to support these secondary riser options. Three-slot secondary riser board components Three-slot secondary riser slots Item Slot number Description Supported options PCIe workload accelerator PCIe3 x16 (16, 8, 4, 1) •...
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M.2 SSD riser bay numbering The arrow points toward the server release lever. Item Description Bay 7 Bay 8 Accelerator numbering Two accelerators in three-slot secondary riser Item Description Accelerator 1 Accelerator 2 Component identification...
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Item Description Accelerator 1 in slot 6 Accelerator 2 in slot 4 Accelerator 3 in slot 5 Accelerator 4 in slot 3 HPE Smart Array P824i-p MR Gen10 Controller Components Item Description Internal SAS port 1i Internal SAS port 2i...
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Item Description Internal SAS port 4i Controller backup power cable connector Internal SAS port 5i Internal SAS port 6i HPE InfiniBand HDR100/Ethernet 200 GB 1-port 940QSFP56 x16 adapter component Item Description QSFP56 port Black cable connector White cable connector HPE InfiniBand HDR PCIe G3 Auxiliary card...
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Item Description Black cable connector White cable connector Component identification...
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Cabling Cabling guidelines The cable colors in the cabling diagrams used in this chapter are for illustration purposes only. Most of the server cables are black. Observe the following guidelines when working with server cables. Before connecting cables • Note the port labels on the PCA components. Not all of these components are used by all servers: ◦...
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• Remove cables that are no longer being used. Retaining them inside the server can restrict airflow. If you intend to use the removed cables later, label and store them for future use. Smart Array cabling Smart Array controller cables Controller type Cable kit part Cable part...
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Onboard S100i SR Gen10 controller cabling (SATA only) Cable color Description Blue x8 SATA cable to bayonet port 1 Orange x4 SATA cable to bayonet port 2 Smart Array type-p controller cabling Smart Array type-p controller cabling in the primary riser slot 1 Cable color Description Blue...
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Smart Array type-p controller cabling in the secondary riser slot 2 Cable color Description Blue Controller port 1 to bayonet port 1 Orange Controller port 2 to bayonet port 2 Smart Array type-p controller cabling in the secondary riser slot 3 transfer board Cable color Description Blue...
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Storage controller backup power cabling Storage controller backup power cabling in the primary riser slot 1 Storage controller backup power cabling in the secondary riser slot 2 Storage controller backup power cabling in the secondary riser slot 3 Cabling...
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Three-slot secondary riser cabling Cable color Description Blue Secondary riser port 1 to bayonet port 3 Orange Secondary riser port 2 to bayonet port 4 FlexibleLOM riser cabling Cabling matrix Cable kit part number Cable part number From # To port # 874849-B21 870533-001 Riser port 1, 2, 3, or 4...
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Cable color Description Blue FlexibleLOM riser port 3 to bayonet port 3 Orange FlexibleLOM riser port 4 to bayonet port 4 Yellow FlexibleLOM riser port 2 to bayonet port 2 FlexibleLOM riser port 1 to bayonet port 1 OPA adapter cabling Cabling...
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Cable color Description Blue OPA adapter sideband cable Orange OPA adapter IFP cable Accelerator auxiliary power cabling GPU accelerator 1 GPU accelerator 2 Cable color Description Orange Accelerator 1 auxiliary power cable Blue Accelerator 2 auxiliary power cable NVIDIA Tesla T4 GPU accelerator Cabling...
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NVIDIA Tesla RTX4000 GPU accelerator Cable color Description Orange Accelerator 1 auxiliary power cable Blue Accelerator 2 auxiliary power cable InfiniBand and auxiliary adapter cabling Cable color Description Orange White cable Blue Black cable Cabling...
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Specifications Environmental specifications Specification Value Temperature range — Operating 10°C to 35°C (50°F to 95°F) Non-operating -30°C to 60°C (-22°F to 140°F) Relative humidity (noncondensing) — Operating 8% to 90% 28°C (82.4°F), maximum wet bulb temperature Non-operating 5% to 95% 38.7°C (101.7°F), maximum wet bulb temperature All temperature ratings shown are for sea level.
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The operating temperature inside the rack is always higher than the room temperature and is dependent on the configuration of equipment in the rack. Check the TMRA for each piece of equipment before installation. CAUTION: To reduce the risk of damage to the equipment when installing third-party options: •...
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Processors The following limitations are for the Intel Xeon Gold 6244 (G6244) processor: • The processor does not support enhanced processor performance • LFF drives with drive capacities greater than or equal to 10 TB are not supported for the Apollo r2200 Gen10 Chassis series with three drives per node.
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Description Chassis Fan configuration Number of drives Maximum inlet supported by the server ambient temperature Apollo r2800 Redundant and 0 to 24 drives Not supported Gen10 Chassis nonredundant (24 SFF backplane with SAS expander) Apollo r2800 Redundant and 0 to 8 drives Not supported Gen10 Chassis nonredundant...
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Chassis, drive blanks must be installed in drive bays 3-2 and 3-10. For more information, see Installing drive blanks and thermal bezel blanks for components with thermal limitations. HPE Persistent Memory module Enhanced processor performance does not support the HPE Persistent Memory module. Chassis Fan configuration...
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Chassis, drive blanks must be installed in drive bays 3-2 and 3-10. For more information, see Installing drive blanks and thermal bezel blanks for components with thermal limitations HPE Smart Array controllers CAUTION: To prevent improper cooling and thermal damage, do not keep an energy pack inside the chassis when the Smart Array P-class controller is not installed.
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Description Chassis Fan configuration Number of drives supported Maximum inlet by the server ambient temperature Apollo r2800 Redundant and 0 to 24 drives 25°C (77°F) Gen10 Chassis nonredundant (24 SFF backplane with SAS expander) Apollo r2800 Redundant and 0 to 8 drives Not supported Gen10 Chassis nonredundant...
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Description Chassis Fan configuration Number of drives supported Maximum inlet by the server ambient temperature Apollo r2800 Redundant and 0 to 24 drives 30°C (86°F) Gen10 Chassis nonredundant (24 SFF backplane with SAS expander) Apollo r2800 Redundant and 0 to 8 drives Not supported Gen10 Chassis nonredundant...
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Description Chassis Fan configuration Number of drives supported Maximum inlet by the server ambient temperature 0 to 4 drives 22°C (71.6°F) (12 LFF backplane) Apollo r2600 Redundant and 0 to 10 drives Not supported Gen10 Chassis nonredundant (24 SFF or 16 SFF + 8 NVMe backplane) Apollo r2800...
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Description Chassis Fan configuration Number of drives supported Maximum inlet by the server ambient temperature Apollo r2800 Redundant and 0 to 24 drives Optical cable: Not Gen10 Chassis nonredundant supported (24 SFF backplane Copper cable: 30°C with SAS (86°F) expander) Apollo r2800 Redundant and 0 to 8 drives...
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Description Chassis Fan configuration Number of drives Maximum inlet supported by the server ambient temperature Apollo r2800 Redundant and 0 to 24 drives Optical cable: Gen10 Chassis nonredundant Not supported (24 SFF backplane with SAS Copper cable: expander) 30°C (86°F) Apollo r2800 Redundant and 0 to 8 drives...
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Description Chassis Fan configuration Number of drives Maximum inlet supported by the server ambient temperature Apollo r2800 Redundant and 0 to 8 drives Optical cable: Gen10 Chassis nonredundant Not supported (16 NVMe backplane) Copper cable: 30°C (86°F) IB HDR100/EN 100 Apollo r2200 Redundant and 5 to 6 drives...
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Description Chassis Fan configuration Number of drives Maximum inlet supported by the server ambient temperature IB HDR100/EN 100 Apollo r2800 Redundant and 0 to 24 drives Not supported GB 1P 940QSFP56 Gen10 Chassis nonredundant (24 SFF backplane with SAS expander) Apollo r2800 Redundant and 0 to 8 drives...
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Description Chassis Fan configuration Number of drives Maximum inlet supported by the server ambient temperature IB HDR100/EN 100 Apollo r2600 Redundant and 0 to 6 drives Optical cable: GB 2P 940QSFP56 Gen10 Chassis nonredundant (with RTX8000 22°C (71.6°F) (24 SFF or 16 SFF GPU installed in + 8 NVMe three-slot...
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Description Chassis Fan configuration Number of drives Maximum inlet supported by the server ambient temperature IB HDR/EN 200 GB Apollo r2200 Redundant and 0 to 3 drives Optical cable: 1P 940QSFP56 Gen10 Chassis nonredundant (with RTX8000 25°C (77°F) (12 LFF GPU installed in backplane) three-slot...
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If the component is installed in server 1 and the server is installed in the Apollo r2800 Gen10 Chassis, bezel blanks must be installed in drive bays 1-3, 1-4, 2-1, 2-2, 2-3, and 2-4. If the component is installed in server 3 and the server is installed in the Apollo r2800 Gen10 Chassis, bezel blanks must be installed in drive bays 3-3, 3-4, 4-1, 4-2, 4-3 and 4-4.
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Description Chassis Fan configuration Number of drives Maximum inlet supported by the server ambient temperature Apollo r2600 Redundant and 0 to 10 drives 35°C (95°F) Gen10 Chassis nonredundant (24 SFF or 16 SFF + 8 NVMe backplane) Apollo r2800 Redundant and 0 to 24 drives 35°C (95°F) Gen10 Chassis...
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PCIe accelerators Chassis Fan configuration Number of drives supported by Maximum inlet ambient the server temperature Apollo r2200 Gen10 Redundant and nonredundant 5 to 6 drives 30°C (86°F) Chassis 5 to 6 drives (12 LFF backplane) Not supported 0 to 4 drives 35°C (95°F) Apollo r2600 Gen10 Redundant and nonredundant 0 to 10 drives...
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Description Chassis Fan configuration Number of drives Maximum inlet ambient supported by the server temperature Apollo r2800 Gen10 Redundant and 0 to 24 drives 35°C (95°F) Chassis nonredundant (24 SFF backplane with SAS expander) Apollo r2800 Gen10 Redundant and 0 to 8 drives 35°C (95°F) Chassis nonredundant...
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Description Chassis Fan configuration Number of drives Maximum inlet ambient supported by the server temperature NVIDIA Tesla Apollo r2200 Gen10 Redundant and 5 to 6 drives Not supported P40 GPU Chassis nonredundant 5 to 6 drives Not supported (12 LFF backplane) 3, 6 0 to 4 drives 25°C (77°F)
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Description Chassis Fan configuration Number of drives Maximum inlet ambient supported by the server temperature 0 to 4 drives Not supported (12 LFF backplane) Nonredundant 0 to 3 drives 22°C (71.6°F) Redundant Not supported Apollo r2600 Gen10 Redundant and 0 to 10 drives Not supported Chassis nonredundant...
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Description Chassis Fan configuration Number of drives Maximum inlet ambient supported by the server temperature Nonredundant 0 to 3 drives Not supported Redundant 22°C (71.6°F) Apollo r2600 Gen10 Nonredundant 0 to 6 drives Not supported Chassis Redundant 22°C (71.6°F) (24 SFF or 16 SFF + 8 NVMe backplane) Apollo r2800 Gen10 Redundant and...
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Description Chassis Fan configuration Number of drives Maximum inlet ambient supported by the server temperature Nonredundant 0 to 6 drives (24 SFF or 16 SFF + 28°C (82°F) 8 NVMe backplane) Redundant 30°C (86°F) Apollo r2800 Gen10 Redundant and 0 to 24 drives Not supported Chassis nonredundant...
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Description Chassis Fan configuration Number of drives Maximum inlet ambient supported by the server temperature Apollo r2800 Gen10 Redundant and 0 to 24 drives Not supported Chassis nonredundant (24 SFF backplane with SAS expander) Apollo r2800 Gen10 Redundant and 0 to 8 drives Not supported Chassis nonredundant...
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To ensure proper thermal cooling with NVIDIA Tesla P100 GPUs or NVIDIA Tesla V100 GPUs installed in three-slot secondary riser and NVIDIA Tesla T4 GPU, NIVIDIA Tesla RTX4000 GPU in five-slot secondary riser, the server must be installed in the Apollo r2200 Gen10 Chassis, the Apollo r2600 Gen10 Chassis or the Apollo r2800 Gen10 Chassis.
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Description Chassis Fan configuration Number of drives Maximum inlet supported by the server ambient temperature Apollo r2800 Redundant and 0 to 24 drives 30°C (86°F) Gen10 Chassis nonredundant (24 SFF backplane with SAS expander) Apollo r2800 Redundant and 0 to 8 drives 35°C (95°F) Gen10 Chassis nonredundant...
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Chassis, drive blanks must be installed in drive bays 3-2 and 3-10. For more information, see Installing drive blanks and thermal bezel blanks for components with thermal limitations. HPE Persistent Memory module Enhanced processor performance does not support the HPE Persistent Memory module. Chassis Fan configuration...
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HPE Smart Array controllers CAUTION: To prevent improper cooling and thermal damage, do not keep an energy pack inside the chassis when the Smart Array P-class controller is not installed. Description Chassis Fan configuration Number of drives supported Maximum inlet...
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Description Chassis Fan configuration Number of drives supported Maximum inlet by the server ambient temperature Apollo r2800 Redundant and 0 to 8 drives Not supported Gen10 Chassis nonredundant (16 NVMe backplane) P408e-p controller Apollo r2200 Redundant and 5 to 6 drives 25°C (77°F) Gen10 Chassis nonredundant...
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Description Chassis Fan configuration Number of drives supported Maximum inlet by the server ambient temperature Apollo r2800 Redundant and 0 to 8 drives 35°C (95°F) Gen10 Chassis nonredundant (16 NVMe backplane) E208e-p controller Apollo r2200 Redundant and 5 to 6 drives 28°C (82.4°F) Gen10 Chassis nonredundant...
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Description Chassis Fan configuration Number of drives supported Maximum inlet by the server ambient temperature Apollo r2600 Redundant and 0 to 10 drives 28°C (82.4°F) Gen10 Chassis nonredundant (24 SFF or 16 SFF + 8 NVMe backplane) Apollo r2800 Redundant and 0 to 24 drives 25°C (77°F) Gen10 Chassis...
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Description Chassis Fan configuration Number of drives supported Maximum inlet by the server ambient temperature Apollo r2800 Redundant and 0 to 24 drives Optical cable: Gen10 Chassis nonredundant 25°C (77°F) (24 SFF backplane Copper cable: 35°C with SAS (95°F) expander) Apollo r2800 Redundant and 0 to 8 drives...
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Description Chassis Fan configuration Number of drives Maximum inlet supported by the server ambient temperature Apollo r2600 Redundant and 0 to 10 drives Optical cable: Gen10 Chassis nonredundant 28°C (82.4°F) (24 SFF or 16 SFF + 8 NVMe Copper cable: backplane) 35°C (95°F) Apollo r2800...
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Description Chassis Fan configuration Number of drives Maximum inlet supported by the server ambient temperature Apollo r2600 Redundant and 0 to 10 drives Optical cable: Gen10 Chassis nonredundant 22°C (71.6°F) (24 SFF or 16 SFF + 8 NVMe Copper cable: backplane) 35°C (95°F) Apollo r2800...
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Description Chassis Fan configuration Number of drives Maximum inlet supported by the server ambient temperature 0 to 6 drives Optical cable: 28°C (82.4°F) Copper cable: 30°C (86°F) IB HDR100/EN 100 Apollo r2600 Redundant and 0 to 6 drives Optical cable: GB 1P 940QSFP56 Gen10 Chassis nonredundant...
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Description Chassis Fan configuration Number of drives Maximum inlet supported by the server ambient temperature IB HDR100/EN 100 Apollo r2200 Redundant and 0 to 3 drives Optical cable: GB 2P 940QSFP56 Gen10 Chassis nonredundant (with RTX8000 GPU 28°C (82.4°F) (12 LFF installed in three-slot backplane) secondary riser or...
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Description Chassis Fan configuration Number of drives Maximum inlet supported by the server ambient temperature IB HDR/EN 200 GB 1P Apollo r2200 Redundant and 5 to 6 drives Not supported 940QSFP56 Gen10 Chassis nonredundant 5 to 6 drives (12 LFF Not supported backplane) 0 to 4 drives...
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Description Chassis Fan configuration Number of drives Maximum inlet supported by the server ambient temperature Nonredundant 0 to 2 drives Not supported Redundant Optical cable: 25°C (77°F) Copper cable: 25°C (77°F) The drive capacity must be less than 10 TB. The drive capacity must be greater than or equal to 10 TB.
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Chassis Fan configuration Number of drives supported by Maximum inlet ambient the server temperature Apollo r2600 Gen10 Redundant and 0 to 10 drives Optical cable: 28°C Chassis nonredundant (82.4°F) (24 SFF or 16 SFF + 8 Copper cable: 35°C (95°F) NVMe backplane) Apollo r2800 Gen10 Redundant and...
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Description Chassis Fan configuration Number of drives Maximum inlet supported by the server ambient temperature Apollo r2800 Redundant and 0 to 8 drives 35°C (95°F) Gen10 Chassis nonredundant (16 NVMe backplane) Media Module 10 Apollo r2200 Redundant and 5 to 6 drives 30°C (86°F) GB 2P 568FLR- Gen10 Chassis...
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Chassis Fan configuration Number of drives supported by Maximum inlet ambient the server temperature Apollo r2600 Gen10 Redundant and nonredundant 0 to 10 drives 35°C (95°F) Chassis (24 SFF or 16 SFF + 8 NVMe backplane) Apollo r2800 Gen10 Redundant and nonredundant 0 to 24 drives 35°C (95°F) Chassis (24 SFF backplane with...
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Description Chassis Fan configuration Number of drives supported Maximum inlet by the server ambient temperature 5 to 6 drives Not supported (12 LFF backplane) 3, 4 0 to 4 drives 35°C (95°F) Apollo r2600 Gen10 Redundant and 0 to 10 drives 35°C (95°F) Chassis nonredundant...
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Description Chassis Fan configuration Number of drives supported Maximum inlet by the server ambient temperature Apollo r2600 Gen10 Redundant and 0 to 10 drives 25°C (77°F) Chassis nonredundant (24 SFF or 16 SFF + 8 NVMe backplane) Apollo r2800 Gen10 Redundant and 0 to 24 drives 22°C (71.6°F)
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Description Chassis Fan configuration Number of drives supported Maximum inlet by the server ambient temperature Redundant 22°C (71.6°F) Apollo r2600 Gen10 Redundant and 0 to 10 drives Not supported Chassis nonredundant 0 to 6 drives 22°C (71.6°F) (24 SFF or 16 SFF + 8 NVMe backplane) Apollo r2800 Gen10 Redundant and...
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Description Chassis Fan configuration Number of drives supported Maximum inlet by the server ambient temperature Redundant 22°C (71.6°F) Apollo r2600 Gen10 Nonredundant 0 to 6 drives Not supported Chassis Redundant 22°C (71.6°F) (24 SFF or 16 SFF + 8 NVMe backplane) Apollo r2800 Gen10 Redundant and 0 to 24 drives...
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Description Chassis Fan configuration Number of drives supported Maximum inlet by the server ambient temperature Redundant (24 SFF or 16 SFF + 8 30°C (86°F) NVMe backplane) Apollo r2800 Gen10 Redundant and 0 to 24 drives Not supported Chassis nonredundant (24 SFF backplane with SAS expander) Apollo r2800 Gen10...
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Description Chassis Fan configuration Number of drives supported Maximum inlet by the server ambient temperature Apollo r2800 Gen10 Redundant and 0 to 24 drives Not supported Chassis nonredundant (24 SFF backplane with SAS expander) Apollo r2800 Gen10 Redundant and 0 to 8 drives Not supported Chassis nonredundant...
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To ensure proper thermal cooling with NVIDIA Tesla P100 GPUs or NVIDIA Tesla V100 GPUs installed in three-slot secondary riser and NVIDIA Tesla T4 GPU, NIVIDIA Tesla RTX4000 GPU in five-slot secondary riser, the server must be installed in the Apollo r2200 Gen10 Chassis , the Apollo r2600 Gen10 Chassis or the Apollo r2800 Gen10 Chassis.
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Storage white papers and analyst reports https://www.hpe.com/storage/whitepapers For additional general support websites, see Support and other resources. Product websites HPE ProLiant XL190r Gen10 product page https://www.hpe.com/servers/xl190r-gen10 HPE ProLiant XL190r Gen10 support page https://www.hpe.com/info/Apollo2000-Gen10-docs HPE ProLiant XL190r Gen10 user documents https://www.hpe.com/info/XL190r-Gen10-UG-en...
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• To download product updates: Hewlett Packard Enterprise Support Center https://www.hpe.com/support/hpesc Hewlett Packard Enterprise Support Center: Software downloads https://www.hpe.com/support/downloads My HPE Software Center https://www.hpe.com/software/hpesoftwarecenter • To subscribe to eNewsletters and alerts: https://www.hpe.com/support/e-updates • To view and update your entitlements, and to link your contracts and warranties with your profile, go to the Hewlett Packard Enterprise Support Center More Information on Access to Support Materials page: https://www.hpe.com/support/AccessToSupportMaterials...
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IMPORTANT: Access to some updates might require product entitlement when accessed through the Hewlett Packard Enterprise Support Center. You must have an HPE Passport set up with relevant entitlements. Customer self repair Hewlett Packard Enterprise customer self repair (CSR) programs allow you to repair your product. If a CSR part needs to be replaced, it will be shipped directly to you so that you can install it at your convenience.
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Hewlett Packard Enterprise is committed to providing documentation that meets your needs. To help us improve the documentation, use the Feedback button and icons (located at the bottom of an opened document) on the Hewlett Packard Enterprise Support Center portal (https://www.hpe.com/support/hpesc) to send any errors, suggestions, or comments. All document information is captured by the process.
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Customer Self Repair Converged Network Adapter FHHL Full Height Half Length FC HBA Fibre Channel Host Bus Adapter HPE APM HPE Apollo Platform Management HPE SSA HPE Smart Storage Administrator Integrated Lights-Out Integrated Management Log International Organization for Standardization Internal faceplate-to-processor...
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power distribution unit POST Power-On Self-Test RBSU ROM-Based Setup Utility Rack Consolidation Management RoHS Restriction of Hazardous Substances serial attached SCSI SATA serial ATA small form factor Service Pack for ProLiant UEFI Unified Extensible Firmware Interface unit identification universal serial bus Acronyms and abbreviations...
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