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For technical assistance or replacement parts, please contact Kraus Customer Service and one of our representatives will be happy to help: Toll-Free: 800-775-0703 or Customerservice@kraususa.com
Installer Tip:
Shut off main water supply before installing new faucet.
Remove mounting hardware (C1, C2 & C3) from faucet body (B).
Insert faucet body through the hole in the sink or countertop. Install the rubber washer and metal washer (C1), mounting nut (C2) and mounting screws (C3) onto the threaded mounting shank.
Thread the nut (C2) onto the mounting shank. Lock the nut (C2) into position by tightening the screws (C3). Do not overtighten.
Connect the spray hose (F) to the supply hose (D). Tighten with wrench until snug. Install the weight (E) on the indicated mark on the spray hose (F).
Thread the nut (1) on the supply line onto the outlet of the water supply valve and tighten with a wrench. Do not overtighten.
Pull the hose assembly out of the spout and remove the spray head by unscrewing it from the hose in a counterclockwise direction. Be sure to hold the end of the hose down into the sink and turn the faucet on to the warm position where it mixes hot and cold water. Flush the water lines for one minute. This flushes away any debris that could cause damage to internal parts. Check for leaks. Re-tighten any connections if necessary, but do not overtighten. Reinstall the spray head by hand tightening it back onto the spray hose. After installation is completed, turn on the hot and cold water supplies. Check for leaks.
Replacement Parts List | Finish/Color | Part # |
1. Spray Head | CH,SS,MB,SFS** | KP12002 |
2. Check Valve | KP12003 | |
3. Washer | KP12022 | |
4. Hose | GRCH, GRSS, GRSFS, BLSFS BLSS, BLMB* | KP12023 |
5. Top Spring | CH,SS,MB,SFS** | KP12189 |
6. Sprayer Support Assembly | CH,SS,SFS,MB, SFSCH, SFSMB SSCH, SSMB** | KP12168 |
7. Hose Guide | KP12004 | |
8. Sleeve | KP12008 | |
9. Cap | CH,SS,MB,SFS** | KP12009 |
10. Set Screw | KP12010 | |
11. Cartridge | KP12015 | |
12. Locking Nut | KP12014 | |
13. Cartridge Cover | CH,SS,MB,SFS** | KP12013 |
14. Handle | CH,SS,MB,SFS** | KP12011 |
15. Handle Set Screw | KP12012 | |
16. Cap | CH,SS,MB,SFS** | KP12009 |
17. Base | CH,SS,MB,SFS** | KP12016 |
18. Base O-ring | KP12122 | |
19. Rubber Washer | KP12018 | |
20. Metal Washer | KP12019 | |
21. Mounting Nut & Screws | KP12020 | |
22. Protective Sleeve | KP12021 | |
23. Filter Washers | KP12026 | |
24. Weight | KP12024 | |
25. Hex Wrench | KP12028 |
*Denotes spray hose assembly color options: Spray hose assembly color options: Black hose with Matte Black connector (BLMB), Black hose with Stainless Steel connector (BLSS), Gray hose with Chrome connector (GRCH), Gray hose with Stainless Steel connector (GRSS), Black hose with Spot Free Stainless Steel connector (BLSFS), Gray hose with Spot Free Stainless Steel connector (GRSFS)
**Denotes faucet component color options:
CH - Chrome
SS - Stainless Steel
MB - Matte Black
SSCH - Stainless Steel/Chrome
SSMB - Stainless Steel/Matte Black
SFS - Spot Free Stainless Steel
SFSCH - Spot Free Stainless Steel/Chrome
SFSMB - Spot Free Stainless Steel/Matte Black
If you have followed the instructions carefully and your faucet still does not work properly, take the following corrective steps:
PROBLEM | CAUSE | ACTION |
Leakage under faucet handle | Locking nut has come loose or cartridge needs to be reseated | Loosen the set screw located at the base of the handle with a hex wrench. Remove the handle and unscrew cartridge holder by hand. Tighten locking nut with an adjustable wrench. |
The aerator has an irregular or reduced water flow | The aerator is dirty or mis-fitted | Remove the aerator and check for debris. Ensure that the rubber washer is properly installed. |
The water pressure is low | The connector underneath the deck is clogged with debris The aerator is clogged | Turn off the water supply and disconnect the connector / aerator. Unscrew the connector / aerator and clean under running water. Screw the connector / aerator back. Test water flow. If water pressure is still low then replace the connector / aerator. |
There is a low flow of water | The screen filter in the hose connectors is dirty. | Turn off the water supply at water valve and unscrew the hose connectors from water supply lines. Clean the screen in the water lines with hot water, removing any debris or calcium build up. |
To keep the product clean & shining, follow the steps below:
This installation manual is subject to change without further notice.
For the latest, most up to date comprehensive warranty, go to www.kraususa.com/warranty
If you are a homeowner please contact a Kraus Customer Service Representative at:
Kraus USA, Inc.
12 Harbor Park Drive
Port Washington, NY 11050 Toll-free 800-775-0703
Customerservice@kraususa.com
If you are a plumbing contractor or trade professional please contact a Kraus Pro Representative at:
Kraus USA, Inc.
12 Harbor Park Drive
Port Washington, NY 11050
516-801-8955
Proservice@kraususa.com
If you are an Authorized Partner please contact a Partner Support Representative at:
Kraus USA, Inc.
12 Harbor Park Drive
Port Washington, NY 11050
516-801-8954
Partnersupport@kraususa.com
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Have the model number available and retain a copy of your receipt with purchase date for reference.
If for any reason this product does not meet your expectations, please be sure to repack this product in the original box and packaging material to avoid damage during transit.
Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.
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