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Please keep the box and packaging materials until your product is completely installed. If you have any questions, require technical assistance, or have any problems with your product:
Please contact our Customer Service Team 1-800-775-0703 / customerservice@kraususa.com
Have the model number available, and retain a copy of your receipt with purchase date for reference.
If for any reason this product does not meet your expectations, please be sure to repack this product in the original box and packaging material to avoid damage during transit.
Prior to Installation:
Tools you will need:
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Installer Tip:
Shut off the water supply. Place faucet (B) through the hole in countertop.
Secure the faucet (B) to the countertop using the rubber washer (C), metal washer (D) and mounting nut (E) provided. Tighten screws (F).
Push the quick connector (I) firmly upward and attach it to the receiving block (a). Pull down moderately to ensure the connection has been made.
Install the weight clip (H) at the point of the hose marking "weight here". Insert the weight (G) onto the weight clip (H) by sliding it down onto the weight clip (H).
Attach waterlines to angle stops and tighten until snug. Turn on angles stops and check for leaks (DO NOT TURN FAUCET ON)
Connect the filter water inlet pipe (b) into the end of the filtration manifold (not including). Pull moderately to ensure the connection has been made.
NOTE: 3/8" typical connection attached. 1/4" connector / reducer included in the box for A-typical connections.
Pull the hose assembly out of the spout and remove the spray head (A) by unscrewing it from the hose in a counterclockwise direction. Be sure to hold the end of the hose down into the sink and turn the faucet to the warm position where it mixes hot and cold water.
Pulling the handle towards yourself will turn the water to hot. Pushing the handle away from yourself will turn the water to cold.
Flush the water lines for one minute. This flushes away any debris that could cause damage to internal parts. Check for leaks. Re-tighten any connections if necessary, but do not overtighten. Reinstall the spray head (A) by hand tightening it back onto the spray hose in a clockwise direction.
NOTE: Please make sure washer is installed attaching spray head to hose.
Make sure the the faucet is closed and do not open the handle outward, as shown in the Fig 1.
Maintain the state of the Fig 1, pulling the handle towards yourself will activate the filtered water, as shown in the Fig 2.
Flush the water lines for one minute. This flushes away any debris that could cause damage to internal parts. Check for leaks.
Maintain the state of the Fig 1, pushing the handle away from yourself will turn off the filtered water, as shown in the Fig 2.
Replacement Parts List | Finish / Color | Part # |
1. Sprayer Head | CH, SFS, MB, SFACB* | KP27216 |
2. Washer | KP27208 | |
3. Inverter | KP27245 | |
4. Sprayer Hose | GRCH, GRSFS, BLMB,BLSFACB* | KP27247 |
5. Spring Assembly | CH, SFS, MB, SFACB* | KP27220 |
6. Cartridge | KP27234 | |
7. Bonnet Nut | KP27235 | |
8. Cap | CH, SFS, MB, SFACB* | KP27081 |
9. Handle | CH, SFS, MB, SFACB* | KP27072 |
10. Set Screw | KP27001 | |
11. Index | GR, BL* | KP27002 |
12. Block | KP27073 | |
13. O-ring | KP27092 | |
14. Filter Washer | KP27167 | |
15. Rubber & Metal Washer | KP27028 | |
16. Mounting Nut & Screw | KP27079 | |
17. Weight & Clip Assembly | KP27236 | |
18. 1.8GPM Flow Restrictor | WHITE | KP27074-WH |
19. Quick Connector Assembly | KP27090 | |
20. Connector | KP27237 | |
21. Hex Wrench | KP27020 |
*Denotes faucet component color options: CH- Polished Chrome; SFS - Spot Free Stainless Steel; MB - Matte Black; SFACB - Spot Free Antique Champagne Bronze; GR - Grey; BL - Black; Black hose w/ Matte Black connector (BLMB); Gray hose with Spot-Free Stainless connector (GRSFS); Gray hose with Polished Chrome connector (GRCH)
If you have followed the instructions carefully and your faucet still does not work properly, take the following coorective steps:
PROBLEM | CAUSE | ACTION |
Leakage under the handle | Bonnet nut (7) has come loose | Remove the index (11). Loosen set screw (10) with hex wrench (21). Remove the handle (9). Unscrew cap (8) (by hand only). Tighten bonnet nut (7) with an adjustable wrench |
The aerator has an irregular or reduced water flow | The aerator is dirty or mis-fitted | Remove the aerator and check for debris. Ensure that the rubber washer is properly installed. |
Water will not shut off completely | Cartridge may need to be adjusted or replaced | Remove the index (11). Loosen set screw (10) with hex wrench (21). Remove the handle (9). Unscrew cap (8) (by hand only). Tighten bonnet nut (7) with an adjustable wrench. Remove the cartridge (6). Check for cracks |
There is leaking from the sink drain at the base of the sink. | The sink has a rough or irregular surface. | Apply additional silicone sealant to the beveled side of the drain flange. Retighten and test for leaks |
There is a low flow of water. | The filter washer in the hose connectors is dirty. 90˚ | Turn off the water supply at water valve and unscrew the hose connectors from water supply lines. Clean the filter washer in the water lines with hot water, removing any debris or calcium build up |
*To keep the product clean & shining, follow the steps below:
*This installation manual is subject to change without further notice.
If you are a homeowner please contact a Kraus Customer Service Representative at:
Kraus USA, Inc.
12 Harbor Park Drive
Port Washington, NY 11050
Toll-free 800-775-0703
Customerservice@kraususa.com
If you are a plumbing contractor or trade professional, please contact a Kraus Pro Representative at:
Kraus USA, Inc.
12 Harbor Park Drive
Port Washington, NY 11050
516-801-8955
Proservice@kraususa.com
If you are an Authorized Partner please contact a Partner Support Representative at:
Kraus USA, Inc.
12 Harbor Park Drive
Port Washington, NY 11050
516-801-8954
Partnersupport@kraususa.com
In requesting warranty service, please be ready to provide:
Download the Kraus Care & Maintenance Guide at: http://www.kraususa.com/maintenance
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Toll Free: 1.800.775.0703
Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.
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