Technical Support - TYAN TOMCAT I915 User Manual

Tomcat i915 S5120

Technical Support

If a problem arises with your system, you should turn to your dealer for help first. Your system
has most likely been configured by them, and they should have the best idea of what
hardware and software your system contains. Hence, they should be of the most assistance.
Furthermore, if you purchased your system from a dealer near you, you can actually bring
your system to them to have it serviced, instead of attempting to do so yourself (which can
have expensive consequences).
Help Resources:
1. See the beep codes section of this manual.
2. See the TYAN website for FAQ's, bulletins, driver updates, and
other information: http://www.tyan.com
3. Contact your dealer for help BEFORE calling TYAN.
4. Check the TYAN user group: alt.comp.periphs.mainboard.TYAN
Returning Merchandise for Service
During the warranty period, contact your distributor or system vendor FIRST for any product
problems. This warranty only covers normal customer use and does not cover damages
incurred during shipping or failure due to the alteration, misuse, abuse, or improper
maintenance of products.
A receipt or copy of your invoice marked with the date of purchase is
required before any warranty service can be rendered. You may obtain
service by calling the manufacturer for a Return Merchandise
Authorization (RMA) number. The RMA number should be prominently
displayed on the outside of the shipping carton and the package should
be mailed prepaid. TYAN will pay to have the board shipped back to you.
http://www.tyan.com
Note
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Technical Support