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Crane MEDIA 187 Quick Start Manual

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Quick Start Guide
Condensed QuickStart Guide January 2015

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Summary of Contents for Crane MEDIA 187

  • Page 1 Quick Start Guide Condensed QuickStart Guide January 2015...

  • Page 2: Table Of Contents

    Table of Contents Service Modes (continued) Compliance Requirements Page 3 Specifications Page 5 System Settings Page 54 Cautions & Definitions Page 8 Set Time & Date Page 55 Daily Cleaning and Maintenance Page 10 Set User & Service Language Page 59 Inspection, Unpacking &...

  • Page 3: Compliance Requirements

    Compliance Requirements • LOCATION OF MANUFACTURER: • All machines are built at the Crane Merchandising Systems manufacturing facility, located at 3330 Crane Way, Williston SC 29853, USA • DATE OF MANUFACTURE: • Date of manufacture can be determined by viewing the Manufacturing Date on the Serial Number decal, located on the top left rear corner of the back of the machine cabinet.
  • Page 4 Compliance Requirements All models are built to meet or exceed all applicable standards, including but not limited to: • International (CE) Approvals to meet or exceed the below listed standards:  83/23/EEC (93/68/EEC) Low Voltage Directive.  89/336/EEC EMC Directive ...

  • Page 5: Specifications

    Specifications • NOISE LEVEL – This machine operates at less than 70 db (A). • ACCEPTABLE AMBIENT OPERATING TEMPERATURE RANGE. – This equipment was designed and tested to work properly in a temperature range of 10C to 32C (50F to 90F) in still air (45% Relative Humidity, non-condensing). Usage at ambient conditions outside the range of the testing may cause unacceptable appearance or performance.
  • Page 6 Specifications 186 & 187 Ambient Snack Specifications Model 186 Domestic Model 186 Export Model 187 Domestic Model 187 Export 4 wide Ambient 4 wide Ambient 6 wide Ambient 6 wide Ambient Height 72 inches 183 cm 72 inches 183 cm Width 32.8 inches 83.312 cm...
  • Page 7 Specifications 471 & 472 Combo Specifications Model 471 Domestic Model 471 Export Model 472 Domestic Model 472 Export 4 wide Combo 4 wide combo 6 wide Ambient 6 wide Ambient Height 72 inches 183 cm 72 inches 183 cm Width 32.8 inches 83.312 cm 45.5 inches...

  • Page 8: Cautions & Definitions

    Cautions & Definitions It is critical that all cautions and warnings be reviewed and complied with during the unpacking, installation, operation, and repair of this machine CAUTION: This machine is designed for indoor usage only. Any other usage will void the Manufacturer’s Warranty CAUTION: Any procedure marked with the symbol at left requires that the Machine have the power applied and a shock hazard exists.
  • Page 9 Cautions & Definitions CAUTION: The machine is a heavy item. Ensure that sufficient personnel are available for lifting and transporting the machine. Use proper lifting procedures and equipment. CAUTION: This machine is designed to dispense pre-packaged food, candy, beverage, snack and similar products. Use of unwrapped food products is in direct contradiction to these cautions.
  • Page 10 Daily Cleaning Daily Cleaning Before leaving the machine each visit, the machine should be inspected and cleaned as follows: Glass – inside and out – use glass cleaner and disposable towels Front of monetary panel – do not use ammonia based cleaners as it may cause premature crazing of the polycarbonate surface.
  • Page 11 Preventative Maintenance Cashless Devices • If your machine is equipped with a cashless device, whether it is a credit card reader, or a proprietary closed system pre-paid card, the magnetic head used to read the payment cards needs to be cleaned regularly to insure proper operation. •...
  • Page 12 Preventative Maintenance SERVICE AT EACH INTERVAL Weeks LISTED X WEEKS OR VENDS WHICHEVER Vends 1000 4000 15000 25000 50000 COMES FIRST REFRIGERATION SYSTEM – Combo Only AIR INLET SCREEN – SEVERE CONDITIONS CLEAN AIR INLET SCREEN & CONDENSOR COIL INSPECT CLEAN AIR OUTLET SCREEN INSPECT...
  • Page 13 Inspection and Unpacking The Merchant Media is assembled and packed so that a minimum amount of time is necessary for preparation to install it on location. The following steps are recommended to ensure correct unpacking. • Shipping Damage: Thoroughly inspect the exterior of the carton for damage which may have occurred during shipment.
  • Page 14 Unpacking ADA Bin Attention! To avoid damage to the ADA delivery bin mechanism, remove the SHIPPING BOLTS from the bin sides prior to operating the ADA delivery bin!!! The Shipping Bolts must be installed any time the machine is moved or transported.
  • Page 15 Installation Moving the merchandiser through a narrow doorway Note: If necessary, this Merchandiser can be moved through an opening as narrow as 30 inches (76.20cm) by removing the panels at the top and bottom of the cabinet. Remove the top panel Step 1- Remove the top Panel 1.
  • Page 16 Installation Moving the merchandiser through a narrow doorway Step 2 REMOVING THE LOWER PANELAND DELIVERY BIN (Refer to Figures 2 and 3 at right.) Open the slide-out monetary and the glass door. Locate the silver tab of the delivery bin latch on the lower delivery bin side of the monetary wall.
  • Page 17 Installation Leveling the unit • Leveling the Machine – Leveling the machine on location is important for the proper function of the machine. There are four leveling screws in the legs of the machine to make any necessary Place level in position A, and adjust the bottom adjustments.
  • Page 18 Installation Clearances 150mm • Clearance Requirements – It is necessary on all machines to have 25mm (1”) clearance on the left 25mm side of the machine for the door to properly open to access the shelves. – All chilled or refrigerated machines require 150mm (6”)of clearance behind the machine for air circulation.
  • Page 19 Installation Electrical Supply Check CAUTION: It is important that this machine is hooked up to the proper voltage and polarity for your country. Use a Voltmeter to verify voltage and polarity. Should the reading be any different than a normal reading or if you are unsure of what the reading should be, contact an electrician.
  • Page 20 Initial Setup Key Steps • After unpacking and installing the machine on location the Key steps to setting up the machine the first time are: 1. Load a change fund into the coin mechanism. 2. Set the selection prices in the machine. 3.

  • Page 21: Filling The Machine

    Filling the Machine Loading the Machine Lift the front edge of the shelf and pull the shelf forward until it stops 2) Insert products into spirals 3) Once the shelf is loaded, push the shelf back into the machine until you feel front edge raise up over the ramp.

  • Page 22: Payment Systems

    Payment Systems • The Media Merchandisers are capable of accepting multiple forms of payment systems using a Multi Drop Buss or Executive (export only) interface. • All payment devices are mounted on the slide out assembly. The front of this slide out assembly is called a Pill.

  • Page 23: Initial Start Up

    Initial Start Up Powering up the machine • Turn on the power switch located on front of the power box accessible by pulling out the swing panel. • The Media Merchandisers run on the Linux operating system, it is essentially a computer so it will take a little while to power up just like your computer at home.
  • Page 24 Initial Start Up Quick Start tips Below is a list of Menus that should be set up or checked before operating the Machine. When opening the service door on the machine you will be prompted for a PIN, enter 3333 on the keypad. Set the Prices by selecting button 4 in the service mode.
  • Page 25 Initial Start Up Quick Start tips If your machine contains a refrigeration unit you must also set the following; Verify or set the Configuration Version, go to System Settings (button 8). Press the lower half of the OK button to scroll down and verify the Configuration Version is set correctly.
  • Page 26 Keypad and Screen • The Merchant Media platform uses a 3½” LCD screen to provide instructions and information required by the customer to purchase items in conjunction with a 14 button keypad integrated into the cladding on the monetary panel of the machine.
  • Page 27 Accessing the Service Modes • When the monetary compartment is opened, the Route Access display will prompt the 1 1 1 1 operator to enter a PIN number on the keypad to gain access to the service modes. – The default PIN for the Driver access is 1111 (limited access).
  • Page 28 Service Modes Initial Screens Errors Exist, an error list will be shown on the display that includes the time and date of the errors. To escape to the home screen press the highlighted red X.

  • Page 29: How Do I Access The Service Modes

    How Do I Access the Service Modes? If PIN 1111 was entered and Errors Exist, the home screen for the Plano Gram Driver menu will appear. This menu allows limited access to the service Home Motors modes. Pressing the corresponding number on the keypad will provide access to that menu Driver Access allows you to:...

  • Page 30: Service Modes

    How Do I Access the Service Modes? • If PIN 3333 was entered and Errors Exist, the home screen for the programming menu will appear allowing access to the service modes. • Pressing the corresponding key on the keypad will provide access to that menu.
  • Page 31 How do I use the keypad? The backlit keypad includes: An OK (enter or save) key. B. The numeric keys 0 through 9. C. An X or cancel, or Escape key. D. An Information button. E. A Shopping Cart Button. F.
  • Page 32 How do I use the keypad? • A unique feature of the backlit keypad is the ability to illuminate only the specific buttons applicable to that process. – This is especially important during the service modes as certain functions will only permit the use of defined (lit) buttons, all others are disabled •...
  • Page 33 Service Mode Menu Chart Menu Chart Menus 1 to 6...
  • Page 34 Service Mode Menu Chart Menu Chart Menu 7 to End Time of Day Events Send DEX Backup Events Ping Server Power Saving Events Load Network Config...
  • Page 35 Initial Start Up Programming tips • This Programming Guide is based on software version 10.8.X or higher • The software version is shown on the bottom right of the display anytime you are in the Service mode. The software version can also be displayed by pressing the Firmware Information icon in the service mode and reading the LE board information.
  • Page 36 Price Menu Price Menu Provides Access to Price setting options. •Press number 4 on the keypad to access Price. There are three options for setting prices: •By Tray •Entire Machine •Individual Prices...
  • Page 37 Price Menu Setting Prices by Tray Setting Prices by Tray • Choose the tray you want to price • Enter the price for that tray and press OK.
  • Page 38 Price Menu Setting Entire Machine Prices Entire Machine Pricing • Press 5 to set the Entire Machine to one price. • Enter the price desired and press OK.

  • Page 39: Set Prices

    Price Menu Setting Individual Prices Individual Prices Choose 6 on the keypad to set Individual Prices. Continued...
  • Page 40 Price Menu Setting Individual Prices Step 1 – Step 3 – Step 2 – Choose a Tray first Enter desired price Choose a Selection and press OK...

  • Page 41: Product Configuration

    Product Configuration • The Product Configuration menu provides access to the following modes in the machine: – Selection Configuration – FIFO Setup – UPC Setup (package UPC) – Shopping Cart Setup – View Planogram – Couple Motors – SureVend – Browse All Products...

  • Page 42: Selection Configuration

    Product Configuration Selection Configuration The controller will scan all Press 1 to enter the the motors and Press 1 to Auto Selection Configuration automatically enable all Configure the motors. Menu. motors that are detected. Caution: Performing an Autoconfiguration on a machine will reset all prices to the factory default of $99.95, and remove any existing coupled motors!
  • Page 43 Product Configuration Selection Configuration – Set Up Selections Press 2 to manually Select the desired tray Use the keypad to add or configure selections. to view or change the remove a checkmark. Motors enabled selections. with a checkmark will be enabled and part of the configuration.

  • Page 44: Shopping Cart

    Product Configuration Shopping Cart Setup • This menu provides access to set up the Shopping Cart. • Shopping Cart permits the user to select multiple items, and place them into a virtual “Shopping Cart” and to purchase them using a single financial transaction. •...
  • Page 45 Product Configuration Shopping Cart Setup Select 1 to change the Select 2 to change the maximum maximum number of items in amount of funds in the cart. We the cart, 3 is recommended. recommend the cart size times the Press X to exit highest vend price.
  • Page 46 Product Configuration Shopping Cart Setup Select 1 to change the Select 2 to change the maximum maximum number of items in amount of funds in the cart. We the cart, 3 is recommended. recommend the cart size times the Press X to exit highest vend price.
  • Page 47 Product Configuration Shopping Cart Setup Note: The Max Fund Amount menu can also be utilized allow the machine to be used as a bill changer. For example, if you wish to allow for change of a $10.00 bill, you can set the Shopping Cart Max Fund Amount to $10.05, which will allow the machine to stack a $5 or $10 bill.

  • Page 48: Couple Motors

    Product Configuration Couple Motors All available selections that can Press 5 to enter the Press 5 to enter the be coupled are shown. Use the Product Configuration Couple Motors Menu. keypad to add a checkmark to Menu. the selections to be coupled.
  • Page 49 Monetary Menu Monetary Menu Icon • Allows the programming of settings for all credit devices and related functions. Monetary • Press number 7 on the keypad to enter the Monetary Menu.
  • Page 50 Money Menu Bill Validator Enable Press number 2 on the keypad to Once communication is established toggle between MDB or No Bill the communication level of the Bill validator. Validator will be shown...
  • Page 51 Money Menu Coin Mechanism Enable Press number 3 on the keypad to Choose your Coin Mechanism choose the Coin Mechanism type. option and press OK. The current setting is shown Note: Exec is not used in the US. without entering the menu.
  • Page 52 Money Menu Card Reader Enable Card Reader / Cashless Options •There are two menus shown on the right for Card Reader and/or Cashless options. •MDB is an add on card reader that plugs into the MDB harness in the machine. Your options in this menu are MDB Card Reader or No MDB Card Reader.
  • Page 53 Money Menu Bill Acceptance Press the corresponding number on the Press 6 on the keypad to enter into keypad to select or unselect the bill the Bill Acceptance menu. All denominations you wish to accept/not accept. denominations enabled by the Bill Token must be enabled to accept Tokens or Validator will be shown Coupons.

  • Page 54: System Settings

    System Settings Press the bottom of the Press the top of the OK System Settings OK button to scroll to button to return to the the next menu previous menu •Press 8 to enter the System Setting menu from the home screen to access the System Settings Menus...
  • Page 55 System Settings Time and Date Press the number on Press 2 to access the the keypad for your Press 1 to set your Time and Date Menu. Time Zone followed by Time Zone Continued...
  • Page 56 System Settings Time and Date Press 2 to change the Press 1 or 2 to on the Time Format between 24 keypad to select your hours and AM/PM. format. Press OK to save Continued...
  • Page 57 System Settings Time and Date Press 3 to change the Enter the time using the keypad, use the i button to toggle between AM/PM. current time . Press OK when finished. Press the door switch after setting the time and/or date, this will cause a reboot and ensure the Time &...
  • Page 58 System Settings Time and Date Press 4 to change the Use the keypad to enter the Date using Current Date . the numeric format shown, Press OK when finished. Press the door switch after setting the time and/or date, this will cause a reboot and ensure the Time &...
  • Page 59 System Settings Language Press 3 to access the Press 1 to install a Language Language Menu. Press 2 to remove a Language Press 3 to apply a Language to Service Applications Press 4 to apply a Language to the user interface...
  • Page 60 System Settings Configuration Version Setting the Machine Type The choices are Ambient, Refrigerated, European Control, Non Perishable or Chilled. • Ambient will always be selected when a refrigeration unit is not present. When Ambient is selected the Refrigeration Settings Menu Bar will not appear. •...
  • Page 61 System Settings Configuration Version Pressing 8 from the main Press 1- 5 to select the desired menu will take you to the Press 6 to go to Config Configuration Setting. Do not System Settings Menu. Press Version use # 3 in the US. You must the bottom of the OK button press OK to save changes.
  • Page 62 System Settings Refrigeration Settings Pressing 8 from the main Press 6 to go to Press 1- 4 to set the menu will take you to the Refrigeration Settings, Refrigeration Settings. System Settings Menu. Press this menu will not appear the bottom of the OK button when the Configuration to go to the next menu setting is Ambient.
  • Page 63 System Settings Refrigeration Settings – Adjust Temperature Setting the Temperature Press 1 on the keypad to Range On the keypad enter the Adjust the Temperature desired Temperature • In Ambient machines this menu will followed by OK not appear. • Refrigerated temperature is settable from 33-38°F (1-3°C) and the health control menu will be available.
  • Page 64 System Settings Refrigeration Settings – Temperature Units Press 2 on the keypad to On the keypad press 1 change the viewable for Fahrenheit, 2 for Temperature between Celsius, followed by OK Fahrenheit and Celsius...
  • Page 65 System Settings Refrigeration Settings – Health Control All available selections are On the keypad press the Press 3 on the keypad to shown. Use the keypad to add a tray number you wish to access the Health checkmark to the motors that view or change Control Menu are active for Health Control.
  • Page 66 System Settings Refrigeration Settings – Diagnostics enable The Diagnostic Enable menu allows you to turn on or off the errors reported by the evaporator sensor and condenser sensor. These errors are reported when the door is opened if they exist. defaults is on for both warnings &...
  • Page 67 System Settings Refrigeration Settings – Diagnostics Enable Menu Each Warning or Error Press 4 on the keypad to On the keypad enter 1 can be turned off Access the Diagnostics for Off or 2 for On, individually by selecting Enable Menu followed by OK 1- 4 on the keypad...

  • Page 68: Firmware Information

    Firmware Information Firmware Information Choosing Firmware on the keypad brings up a information screen that shows you the following information – All the MDB peripherals in the machine including manufacturer, serial number and software version. – The software version of the SureVend™...
  • Page 78 CR0012945 Atlas Controller Atlas Controller with Merchant Keypad Software: Part # PCR0020294 CR0014363 CR0014564 CR0010651 CR00XXXXX CR00XXXXX Harness Part Number CR0014650-D On board Jumpers – Unless Jumper Position is shown, pins are empty CR0014650-A CR0014650-C CR0013989 CR0014650-B...

  • Page 79: Wiring Diagrams

    Low Voltage Wiring Diagram Keypad...
  • Page 80 120 Volt AC Box Assembly CR0004739 High Voltage Wiring Diagram...
  • Page 81 230 Volt AC Box Assembly CR0014549 High Voltage Wiring Diagram...
  • Page 82 Software Licenses GNU General Public License (GPL), version 2 GNU GENERAL PUBLIC LICENSE Version 2, June 1991 Copyright (C) 1989, 1991 Free Software Foundation, Inc. 51 Franklin Street, Fifth Floor, Boston, MA 02110-1301, USA Everyone is permitted to copy and distribute verbatim copies of this license document, but changing it is not allowed. Preamble The licenses for most software are designed to take away your freedom to share and change it.
  • Page 83 Software Licenses GNU Lesser General Public License (LGPL), version 2.1 GNU LESSER GENERAL PUBLIC LICENSE Version 2.1, February 1999 Copyright (C) 1991, 1999 Free Software Foundation, Inc. 51 Franklin Street, Fifth Floor, Boston, MA 02110-1301 USA Everyone is permitted to copy and distribute verbatim copies of this license document, but changing it is not allowed. [This is the first released version of the Lesser GPL. It also counts as the successor of the GNU Library Public License, version 2, hence the vers ion number 2.1.] Preamble The licenses for most software are designed to take away your freedom to share and change it.

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