Troubleshooting Exporting Projects To Flash; Troubleshooting Javascript That Does Not Appear; Troubleshooting The Skin Editor; Uninstalling Adobe Captivate 2 - Adobe CAPTIVATE 2-USING CAPTIVATE Use Manual

Troubleshooting exporting projects to Flash

Two problems can occur when exporting Adobe Captivate projects to Flash:
•
To support exporting of projects to Flash 8, the RDMFISTUB.DLL file was provided in
Macromedia Captivate 1. This DLL, which was manually copied to the Captivate installation
folder, is not removed when Adobe Captivate 2 is installed. If you encounter an error message
while exporting the Adobe Captivate project to Flash, locate the DLL, move it to another
folder, and copy RDMFISTUB8.dll from Program Files\Adobe\Adobe Captivate 2\ to the
same location.
•
After exporting Adobe Captivate output to Flash, the required files are missing.
You should first save the project in Adobe Captivate, and preview or publish the project before
exporting the project to Flash. This ensures that all the files are exported.

Troubleshooting JavaScript that does not appear

JavaScript does not appear while previewing Adobe Captivate output.
If the Execute JavaScript option is selected in the Project end options of the Project Preferences
dialog box, Adobe Captivate may not display an error message when the JavaScript is previewed.
This is because the Show Borders option as set to On (enabled), by default. When this option is
On (enabled), Adobe Captivate creates multiple SWFs—skin SWFs and content SWFs.
To preview JavaScript, set the value of the Show Borders option to Off (disable it) in the Borders
tab of the Skin Editor dialog box.

Troubleshooting the Skin Editor

The Skin Editor dialog box shows the skin preview of the first slide of the project. The preview
contains the background color of the slide (if any) or the background image. You may experience
performance issues when the skin preview shows the background image because every setting in
the Skin Editor dialog box is applied to the preview immediately. To avoid this delay of preview
update while editing a skin in the Skin Editor dialog box, you can insert a blank slide as the first
slide. Then, open the Skin Editor dialog box and define all your skin configurations like playbar
controls, positions menu, and borders. After finalizing the skin configuration, you can hide the
first slide (the blank slide inserted,) and open the Skin Editor dialog box again to preview the final
changes. The skin preview will always show the first slide of the project which is not hidden.

Uninstalling Adobe Captivate 2

It is relatively simple to uninstall Adobe Captivate 2. When you uninstall Adobe Captivate 2, all
of the files you have saved in your My Documents\My Adobe Captivate Projects are retained.
To uninstall Adobe Captivate:
From the Windows Start menu, select Settings > Control Panel.
1.
Double-click Add or Remove Programs.
2.
Click the Install\Uninstall tab (if your version of Windows contains this tab).
3.
From the list of programs you can remove, select Adobe Captivate 2.
4.
Uninstalling Adobe Captivate 2 291