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User's Manual
UCX-2x1-HC30, UCX-2x2-H30
UCX-4x2-HC30, UCX-4x2-HC30D
Universal Switcher
v1.5
02-07-2021

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Summarization of Contents

Important Safety Instructions
Ventilation
Ensures adequate free space around the appliance for correct ventilation and to avoid overheating.
Common Safety Symbols
Explanation of symbols used for safety warnings and information.
Document Navigation and Information
Symbol Legend
Explanation of symbols and markings used throughout the document.
Hashtag Keywords in the Document
Guide on using hashtags for quick information retrieval via search.
Introduction to the UCX Series
Description of the UCX Switcher
Details the universal switcher's capabilities and its role in collaboration spaces.
Box Contents
Lists the items included in the product package.
Optional Accessories
Lists accessories that can be purchased separately for enhanced functionality.
Features of the Device
Highlights common features like 4K support, reclocking, control interfaces, and specific model capabilities.
Model Comparison
Compares different UCX models based on their AV, USB, Ethernet, and serial interfaces.
Product Overview
Front View of UCX Ports
Details the connectors and indicators on the front panel of the UCX series.
Rear View of UCX Ports
Details the connectors and indicators on the rear panel of the UCX series.
Front Panel Control
Button Functionality and Control
Details the purpose and operation of front panel buttons for source selection, resets, and control lock.
Status LED Indicators
Explains the meaning of front and rear panel LEDs for status indication.
Installation Guide
Mounting Options and Ventilation
Details mounting methods, rack shelf options, and ventilation requirements for the switcher.
Electrical Connections Overview
Explains connections for HDMI, USB (Type-A, Type-B, Type-C), Audio, Ethernet, RS-232, GPIO, and OCS ports.
Powering Options and Delivery
Describes device powering methods, including external supply and USB-C power delivery capabilities.
USB-C Cable Recommendations
Provides guidelines for selecting appropriate USB-C cables for optimal performance.
Connecting Steps
Provides a step-by-step guide for connecting sources and displays to the UCX switcher.
Device Concept and Technologies
Universal Switcher and USB Interface
Details the core functionality of the universal switcher and its USB-C, USB-A, and USB-B ports.
Video Interface and DisplayPort Alternate Mode
Explains video input/output capabilities, including DisplayPort Alternate Mode and Thunderbolt compatibility.
Autoselect Feature Functionality
Details the automatic input selection functionality for video and USB ports with various policies.
Audio and Ethernet Interfaces
Describes analog and Dante audio outputs, and Ethernet port capabilities for control and network access.
Network Security Features
Outlines security measures like port disabling, authentication, and encryption for unauthorized access prevention.
Serial, GPIO, OCS, and Further Built-in Features
Covers serial interface, GPIO, OCS, and features like device cloning for backup and restore.
Software Control with Lightware Device Controller (LDC)
LDC Software Installation and Connection
Steps for installing LDC software and establishing a connection to the device via Ethernet.
LDC Interface Layout and Crosspoint Management
Overview of the LDC interface, including crosspoint views, port properties, and USB crosspoint.
EDID and Control Menu Operations
Details EDID management functions and control menu settings for Ethernet configuration.
Settings Menu and Advanced View
Covers device status, network settings, system management, and advanced LW3 protocol view.
Lightware REST API Reference
REST API Overview and Terminal Usage
Details REST API capabilities and instructions for using terminal applications and web browser plugins.
Protocol Rules and Command Structure
Explains REST API command structure, general rules, and legends for control commands.
REST API Security and System Commands
Covers authentication, encryption, and system-level commands for device management.
Video, Audio, and USB Port Settings Commands
Details commands for video, audio, and USB port configurations, including autoselect and power settings.
EDID Management and Ethernet Port Configuration
Covers EDID management commands and Ethernet port configuration for IP settings.
Network Security and Serial Port Configuration
Details commands for network security, serial port settings, and GPIO/OCS port configurations.
LW3 Programmers’ Reference
LW3 Protocol Overview and Terminal Usage
Introduces the LW3 protocol, its tree structure, and guides on using terminal applications.
LW3 Protocol Rules and Command Structure
Details LW3 command structure, general rules, legends, and command types.
System Commands and Video Port Settings
Covers LW3 commands for system management and general video port configurations.
Audio, USB, and USB-C Port Settings Commands
Details LW3 commands for audio, USB, and USB-C port settings, including autoselect and power.
EDID, Ethernet, Network, Serial, GPIO, and OCS Configurations
Explains LW3 commands for EDID, Ethernet, network security, serial, GPIO, and OCS port configurations.
Firmware Update Procedures
Introduction and Preparation for Firmware Update
Introduces the LDU2 software and lists requirements for updating firmware.
Running LDU2 Software and Updating via GUI
Guides on launching LDU2, connecting to devices, and updating firmware using the graphical interface.
Command Line Interface (CLI) for Updates
Details on using the LDU2 Command Line Interface for scriptable device updates and available commands.
Troubleshooting Firmware Update Issues
Provides steps for handling unsuccessful firmware updates and accessing log files.
Troubleshooting Common Issues
Troubleshooting Use Case Studies
Presents common symptoms, root causes, and actions for troubleshooting video and USB connectivity issues.
Speeding Up the Troubleshooting Process
Tips on providing essential information to support for faster issue resolution.
Technical Technologies Explained
Understanding EDID Management
Details the Extended Display Identification Data (EDID) and its role in display compatibility.
HDCP Management and Compliance
Explains High-bandwidth Digital Content Protection (HDCP) and how the switcher handles encrypted content.
Pixel Accurate Reclocking Technology
Describes the technology for signal reclocking to ensure stable and jitter-free transmission.
Appendix Reference Information
Product Specifications
Provides detailed technical specifications for the UCX series models.
Port Numbering Schemes
Lists the numbering scheme for all ports across different interfaces for LW3.
Factory EDID List and Cable Wiring
Lists factory EDID resolutions and provides wiring examples for serial and audio ports.
Mechanical Drawings and Default Settings
Illustrates device dimensions and lists factory default settings for network and ports.
Network Settings and Firmware Release Notes
Details applied network ports and provides firmware release notes for version updates.
Hashtag Keyword List and Further Information
An alphabetical list of keywords and warranty/contact information.

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