Kodak  i1840 User Manual
Kodak  i1840 User Manual

Kodak i1840 User Manual

I1800 series scanners
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i1800 Series Scanners
User's Guide
A-61555
6J7418

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Summary of Contents for Kodak Kodak i1840

  • Page 1 i1800 Series Scanners User’s Guide A-61555 6J7418...
  • Page 2: Table Of Contents

    Contents 1 Introduction ..........1-1 New features .
  • Page 3 Adjusting the height of the scanner ......3-14 Feeding documents using multi-feed detection ....3-15 Automatic feeding .
  • Page 4 5 Maintenance ..........5-1 Cleaning frequency chart .
  • Page 5: Introduction

    1 Introduction This User’s Guide provides information and procedures for the Kodak i1800 Series Scanners. Chapter 1, Introduction — provides general information about the i1800 Series Scanners including a product description, scanner features, safety information, user precautions and how to contact Service and Support.
  • Page 6: New Features

    New features These features are for Kodak i1800 Series Scanners, Firmware Version 2.1.1 (or higher). • Fast elevator — the elevator speed is twice as fast as the previous versions of the Kodak i1800 Series Scanners. • Quick reload — allows you to quickly reload small stacks of documents before the elevator returns to the original Paper Source position (e.g., 250 Sheet, 500 Sheet, etc.).
  • Page 7: Scanner Features

    Scanner features • Excellent paper handling, image quality, and reliability. • Maximum paper length is 40 inches (1016 mm) • Color or grayscale at the same speed as black-and-white. • Color touchscreen for easy operator use. • Simultaneous black-and-white and color/grayscale image output. •...
  • Page 8: System Requirements

    System requirements Following is the minimum recommended system configuration to run the Kodak i1800 Series Scanners. NOTE: The actual performance of the system depends on the scanning application, choice of scanning parameters, and the host computer configuration. If the scanner is not performing at the optimal speed, a faster computer and/or more RAM may be necessary to obtain the rated throughput.
  • Page 9: Supporting Documentation

    Supporting The following documentation is available to support the Kodak i1800 Series Scanners: documentation • Quick Tips Guide, A-61556 — is a summary of this User’s Guide and intended to be used as a quick reference for basic scanner use. •...
  • Page 10: Contacting Service And Support

    Contacting Service Telephone and on-site service by trained Kodak Field Engineer is available as part of the warranty and Service Agreement. Refer to your and Support Service Agreement Terms and Conditions for hours of availability. Only a trained scanner operator should place a call to the Kodak Service Center and have the following information ready: •...
  • Page 11: Safety Information

    Safety information Warning labels CAUTION: Moving parts, avoid contact. CAUTION: Hot surface, avoid contact. MSDS Material Safety Data Sheets (MSDS) are available on the Kodak website at: www.kodak.com/go/msds. When accessing the MSDSs from the website, you will be required to provide the catalog number of the consumable for the Material Safety Data Sheet you are requesting.
  • Page 12: Environmental Information

    Environmental • The product packaging is recyclable. information • The i1800 Series Scanners are Energy Star compliant and are shipped from the factory with the default time set to 15 minutes. European Union This symbol indicates that when the last user wishes to discard this product, it must be sent to appropriate facilities for recovery and recycling.
  • Page 13: Taiwan

    Taiwan WARNING: This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. Peoples Republic of WARNING: This is a Class A product. In a domestic environment this China product may cause radio interference in which case the user may be required to take adequate measures.
  • Page 14: Getting Started

    2 Getting Started Scanner components Front view Power switch — press the power switch on (I) or off (O) as required. Input elevator — holds documents for scanning. The input elevator can be set to accommodate stacks of 25-, 100-, 250- or 500-documents (20 lb.
  • Page 15 Service K-Number — the number on this sticker is the number you will be asked to provide when placing a call Kodak Service. POD release latch — push up the POD release latch when you need to access the inside of the scanner. 10 Output tray and end stop —...
  • Page 16 18 Storage pocket — provides a convenient and easy-access area for storing calibration targets and documentation. A-61555 May 2010...
  • Page 17: Internal Components

    Internal components Separation roller — provides smooth document feeding of various sizes and textures one document at a time. Pre-separation pad — provides smooth document feeding of various sizes and textures one document at a time. Document sensor — detects the presence of documents in the paper path during feeding.
  • Page 18: Rear View

    Multi-feed sensors — the scanner has three (ultrasonic) multi- feed detection sensors. These sensors are used to detect if more than one document enters the paper path at one time causing a multi-feed. Sensors Rear view Power cord connection — provides power to the scanner. The scanner is packed with multiple power cords.
  • Page 19: Using The Scanner

    3 Using the Scanner This chapter provides the following operational procedures: • Turning on/off the scanner • Starting and stopping the scanner • Document preparation • Adjusting the input elevator • Adjusting the output tray • Adjusting the height of the scanner •...
  • Page 20 After you power up the scanner, the following screen will be displayed. When the scanner completes the power-up sequence, the Idle screen will be displayed. See the section entitled, Using the touchscreen” later in this chapter for information about the Idle screen.
  • Page 21: Turning The Scanner Off

    Turning the scanner • Press the power switch on the left-side of the scanner to the off (O) position. NOTES: • You do not need to turn the main breaker switch off unless you are going to move the scanner. •...
  • Page 22 Feeder Capacity: The input elevator can hold up to 500 sheets of 75 g/m (20 lb.) paper. Before you begin scanning documents, make certain the documents can be fed through the scanner easily. • A stack of documents to be fed into the scanner must be arranged so the leading edges of all documents are aligned under the feed module;...
  • Page 23: Adjusting The Input Elevator

    Adjusting the input elevator Adjusting the side guides 1. Place the documents in the input elevator. 2. Adjust the side guides to fit the documents. The side guides should be far enough apart to accommodate the widest document that you are feeding.
  • Page 24: Adjusting The Height Of The Input Elevator

    Adjusting the height of the The input elevator can be set to accommodate stacks of 25-, 100-, 250- input elevator or 500-documents of 20 lb. bond paper. Input elevator settings are made through the TWAIN Data source or ISIS Driver. NOTE: In this document 25 will be referred to as the highest setting and 500 as the lowest.
  • Page 25: Installing The Document Extender

    Installing the document • Insert the ends of the document extender into the holes on the input extender elevator and lower the extender into position. Output tray options The scanner is shipped with a standard output tray and a short document tray.
  • Page 26: Adjusting The Output Tray For Document Lengths Up To 43.2 Cm (17 In.)

    Adjusting the output tray Adjusting for document length involves selecting an output tray position for document lengths up to and angle, positioning the end stop, or removing the end stop and 43.2 cm (17 in.) installing a document extender. Reviewing the following table will help you determine the best position for your output tray and your stacking needs.
  • Page 27: Adjusting The End Stop

    Adjusting the end stop Adjust the output tray end stop to slightly longer than the longest document being fed. Adjusting the angle of the In addition to adjusting the back of the output tray, you can adjust the output tray front of the tray by swinging the height adjustment wire out from underneath the output tray and placing it in one of the detent positions.
  • Page 28 2. Swing the height adjustment wire out from underneath the output tray and insert it into one of the grooves on the printer access cover. 3. When finished using the output tray in this position, tuck the height adjustment wire back into position and lower the output tray. 3-10 A-61555 May 2010...
  • Page 29: The Exit Deflector

    The exit deflector The exit deflector aids in document stacking. When feeding light-weight documents, it is suggested that the exit deflector be removed. The exit deflector can be easily removed by gently pulling it out of the holding clips. There are three positions that the exit deflector can be placed in.
  • Page 30: Adjusting The Output Tray For Documents From 43.2 Cm (17 In.) To 101.6 Cm (40 In.)

    Adjusting the output tray Documents longer than 17 inches require a document extender. Three for documents from sizes of document extenders are available for scanning documents 43.2 cm (17 in.) to 101.6 cm from 43.2 cm (17 in.) to 101.6 cm (40 in.). See the section entitled, (40 in.) “Ordering parts”...
  • Page 31: Adjusting The Short Document Tray

    Adjusting the short 1. Remove the end stop on the output tray. document tray 2. Slide the short document tray on the rail of the output tray and push it up to the desired position to accommodate your documents. 3. Adjust the sides guides as necessary. A-61555 May 2010 3-13...
  • Page 32: Adjusting The Height Of The Scanner

    Adjusting the height The workspace table can be raised approximately 25.4 cm (10 in.) from its lowest position for your comfort when you are sitting or standing at of the scanner the scanner. When you are raising or lowering the workspace table, be sure that there is nothing close to the scanner that would interfere with the upward and downward movement (e.g., chair, table, etc.).
  • Page 33: Feeding Documents Using Multi-Feed Detection

    Feeding documents The scanner has three multi-feed detection sensors that can be independently enabled or disabled. When multi-feed detection is using multi-feed enabled, adjust the side guides so the documents fully cover at least detection one sensor. If the document partially covers a sensor, false multi-feeds may occur.
  • Page 34: Continuous Feeding

    Continuous feeding Continuous feeding can be used when you want to continuously scan small stacks of documents (less than 25) without stopping/starting a scan session. When the input elevator is in highest position, continuous feeding of small stacks of documents can be accomplished by adding them to the bottom of the stack while scanning.
  • Page 35: Feeding Documents That Require Special Handling

    Feeding documents The gap release button allows you to manually adjust the space between the feed module and separation roller for documents that that require special require special handling; e.g., documents that are badly torn. If you are handling in doubt about whether a damaged document can be transported through the scanner, use the gap release button and manually feed the document.
  • Page 36: Using The Operator Control Panel Touchscreen

    Using the operator There are a variety of functions that can be accessed by using the operator control panel touchscreen. If there are three dots after the control panel function, another screen will be displayed allowing you to make touchscreen additional choices.
  • Page 37: Setting Screen

    In addition from Idle mode, you can setup or change scanner configuration settings, and enable or disable imaging addressing by using the Settings screen. The Settings screen allows you to set or change the following options: • Volume • Tones •...
  • Page 38: Changing The Alarm Volume

    Changing the alarm volume The Volume screen allows you to adjust the volume of the alarm from a Very High volume (loudest) to a Low volume (quietest) or to Off (no sound). The default is Low. 1. Touch Volume on the Settings screen to display the Volume screen.
  • Page 39: Selecting The Tone

    Selecting the tone You can select the tone you want the scanner to make when a particular scanner condition is encountered such as, document jam or multi-feed, etc. 1. Touch Tone Select to display the Tones screen. 2. Select the event (e.g., Warning, Jam, etc.) that you want a tone to be set for.
  • Page 40: Selecting A Language

    Selecting a language The Kodak i1800 Series Scanners support several languages. Select the language you want the information on the touchscreen to be displayed in. 1. Touch Language to display the Language screen. 2. Touch the desired language. The screen will automatically be updated in the language of choice.
  • Page 41: Enabling/Disabling Image Addressing

    Enabling/disabling image An image address is a unique identifier assigned to each individual addressing document and may contain up to 30 characters (up to a maximum of 27 characters, plus 3 delimiters). An Image Address template is set up using the TWAIN Data source or ISIS Driver. See the on-line help file for more information on image addressing or the Scanning Setup Guide PDF located on the installation CD.
  • Page 42 If you change the status of the image address, the following message will be displayed. 3. Touch Yes to change the image address status and restart the system, otherwise click Close. 4. Restart the scanner. NOTE: Disabling image addressing also disables the Patch Readers and batching.
  • Page 43: Calibrating The Scanner

    Calibrating the scanner The Kodak i1800 Series Scanners allow you to perform an Image calibration (black-and-white, color, grayscale) and UDDS calibration (multi-feed detection). Calibration optimizes your scanner to achieve the best image quality and feeding performance. Your scanner is properly calibrated when you purchase it, therefore, frequent calibration is not necessary or recommended.
  • Page 44 UDDS Calibration UDDS calibration is used to calibrate the ultrasonic document detection system for multi-feeds. UDDS calibration is rarely needed. This calibration should only be performed if there is a feeding or multi-feed detection issue. 1. Touch Calibrate. The Calibration screen will be displayed. 2.
  • Page 45: Printer Units

    Printer units The Printer Units option is used to select the unit of measurement used in the Print Offset option. Select either English (for inches) or Metric (for millimeters). A-61555 May 2010 3-27...
  • Page 46: Fragile Feed Mode

    • The throughput at 100, 150 and 200 dpi scanning will be reduced by about a third. • Fragile Feed Mode has no effect on the Kodak i1840 Scanner. • No changes to the host software or drivers are required.
  • Page 47: Idle Screen

    Idle screen The Idle screen provides a status bar, function list, scroll arrows and the Settings button. When image addressing is enabled, the image address level buttons and batch count information will also be displayed. Sequential Message window/ counter Status bar Image Address information Batch...
  • Page 48: Operator Log

    Image Address information • Level buttons — when image addressing is enabled, the three image address level buttons will be displayed: Level 3, Level 2 and Level 1. You can increment the image address level by touching one of the level buttons.
  • Page 49: Accessing Scanner Information

    Accessing scanner This screen provides information about your scanner. If you are using information image addressing, the last image address value is displayed on this screen. 1. Touch Information on the Idle screen to display scanner information. 2. After viewing this information, touch Close to return to the Idle screen.
  • Page 50: Count Only Mode

    Count only mode You may want to count the number of documents entering the scanner without actually scanning them. 1. Touch Count Only Mode. The Count Only screen will be displayed. 2. Place the documents you want to count in the input elevator. 3.
  • Page 51: Performing A Print Test

    Performing a Print test The print test checks to be sure the ink jets in the Enhanced Printer are working properly. 1. Touch Print Test. The Print Test screen will be displayed. 2. Place a blank sheet(s) of paper in the input elevator. 3.
  • Page 52: Enabling The Scanner

    Enabling the scanner In order to scan documents, the scanner must be enabled. This is done using the capture application software. When the scanner is enabled, the following screen is displayed. Enabled - Image Addressing - off Enabled - Image Addressing - on Lowering the elevator Use the Lower Elevator option whenever you need to make additional room in the elevator tray for adding documents to stack.
  • Page 53: Changing The Print Offset

    Changing the print offset The Print Offset function allows you to temporarily move the print location on a document (e.g., if you need to rescan a document that has already been printed on). This function is only available when the scanner is enabled.
  • Page 54: Disabling The Printer

    2. Select Print Offset. The following screen will be displayed. increments in 1-inch/ 25 mm segments increments in 1/8-inch/ 3 mm segments decrements in 1 inch/ 25 mm segments decrements in 1/8-inch/ 3 mm segments 3. Use the up and down arrows to increment or decrement the print offset value (in inches or mm).
  • Page 55: Clearing The Paper Path

    Clearing the paper path The Clear Path option is displayed when the scanner is enabled or idle, but not when scanning. When this option is selected, the paper transport will run for a short period of time, ensuring that the paper path is clear without opening the pod.
  • Page 56: Performing A Patch Test

    Performing a Patch test Use the Patch test to verify that the Patch Readers are operational and that your patches are being read. 1. Touch Patch Test. The Patch Test screen will be displayed. 2. Place a document(s) with a patch(es) in the input elevator. 3.
  • Page 57: Scanning

    Scanning After enabling the scanner, depending on how your scanner is configured, your scanner will automatically start scanning, or you can touch the Scan button from the enabled screen. The following screen is displayed: Scanning - Image Addressing - off Scanning - Image Addressing - on NOTE: The options that appear on the screens above may be different depending on how your OCP function keys are set up.
  • Page 58: Changing Image Address Levels

    Changing image Image address levels may be changed from the screen if image addressing is enabled and/or scanning. The next image address level address levels is highlighted. To change the level: • Touch the level button you want to assign. 3-40 A-61555 May 2010...
  • Page 59: Manually Pausing And Resuming The Scanner

    Manually pausing You can manually pause and resume the scanner while scanning documents. and resuming the scanner • Touch Pause on the touchscreen to stop scanning. The Pause button now becomes the Resume button. • Touch Resume on the touchscreen to restart scanning after it has been paused.
  • Page 60: Power Saver Mode

    Power Saver mode The Kodak i1800 Series Scanners are configured from the factory to go into Power Saver mode after 15 minutes of inactivity. This setting can be changed by your capture software application. If Power Saver is enabled, the scanner will begin a one-minute count-down prior to entering Power Saver mode.
  • Page 61: The Enhanced Printer/Patch Readers

    4 The Enhanced Printer and Patch Readers This chapter provides instructions for using the Enhanced Printer and Patch Readers. The following information and procedures can be found in this chapter: • Overview information about the Enhanced Printer, including information about print fields and printer specifications. •...
  • Page 62: Printer Specifications

    Printer specifications Characteristic Description Maximum lines Maximum characters Print locations (horizontal) 13 front, 8 rear, manually set, Print locations (vertical) Set by capture software application Print orientation 0, 90, 180 or 270 degrees Font size 2 selectable, Bold or Normal NOTE: Not all languages can support a Bold font based on the complexity of the characters, such as half-width...
  • Page 63: Changing Print Positions

    Changing print The horizontal print position can be changed manually. You can change the front or rear print position. positions Changing the front 1. Remove the output tray. horizontal print position 2. Open the print access cover. There are 13 horizontal print positions. These positions are visible by a small detent on the printer rail.
  • Page 64: Changing The Rear Horizontal Print Position

    3. The printer carrier slides easily along the rail. There is a small arrow on the green printer carrier. Slide the printer carrier to the desired position aligning the arrow with the detent position on the rail. 4. Close the printer access cover. 5.
  • Page 65: Vice Versa

    Moving the printer carrier The scanner comes with the printer carrier and ribbon cable installed and cable from the front to for front pre-scan printing. If your application requires rear post-scan the rear or vice versa printing, the printer carrier and cable must be moved from the front to the rear position.
  • Page 66 Moving the printer carrier and cable from rear position to the front position NOTE: Remove the ink cartridge before you begin. See the next section “Replacing the ink cartridge” for procedures. 1. Open the top access cover. 2. Disconnect the ribbon cable. 3.
  • Page 67: Replacing The Ink Cartridge

    Replacing the ink Replace the ink cartridge when: cartridge • printed characters appear light or uneven • missing characters are evident • a print test reveals inconsistent character quality • cleaning has not improved the overall print quality Procedures for changing the ink cartridge, whether it is in the front position or rear position, are the same;...
  • Page 68 6. Press and hold the release tab on the bottom of the printer carrier and rotate the printer carrier back into position. NOTE: If the ribbon cable should become disconnected, snap it back into position. 7. Slide the printer carrier into the desired position matching the arrow on the printer carrier with the detent position.
  • Page 69: Replacing The Front Blotter Strips

    Replacing the front Blotter strips collect ink overflow. They should be replaced when there is a build-up of ink. Replacement blotter strips may be purchased blotter strip through your supplier. 1. Open the pod. 2. Use the green tab to lift and remove the ink blotter strip cover to access the front blotter strip.
  • Page 70 6. Align the blotter strip in the transport channel. Be sure it is properly aligned before pressing the adhesive side into the channel. 7. Press the blotter strip firmly into the channel. 8. Replace the ink blotter strip cover. 9. Close the pod. 4-10 A-61555 May 2010...
  • Page 71: Replacing The Rear Blotter Strips

    Replacing the rear Blotter strips collect ink overflow. They should be replaced when there is a build-up of ink. Replacement blotter strips may be purchased blotter strips through your supplier. 1. Remove the output tray. The rear blotter strips are located in the two drawers underneath the baffle.
  • Page 72: The Patch Readers

    Patch function All i1800 Series Scanners provide toggle patch capability. This type of patch is used to trigger the scanner to switch from the current image overview stream (black-and-white) to the alternative image stream (color/ grayscale). The Patch Readers The Patch Readers allow you to automatically increment the image address or initiate a special function.
  • Page 73: Patch Code Placement

    Toggle Patch Image addressing - enabled Image addressing - disabled When image addressing is disabled, the Patch Readers are also disabled. However a Toggle patch can still be detected. Patch Types 2, 3 and T — these patch types are used for image addressing.
  • Page 74: Maintenance

    5 Maintenance This chapter provides: • a cleaning frequency chart • a list of cleaning tools and materials • a list of supplies, consumables and accessories • cleaning procedures for the scanner • replacement procedures for customer-replaceable parts IMPORTANT: Scanner components marked with a green tab indicate operator-accessible parts.
  • Page 75: Cleaning Frequency Chart

    Cleaning frequency A recommended cleaning sequence includes vacuuming the scanner transport, cleaning the residue from the feed module, separation roller chart or drive rollers and cleaning the imaging guides. Use the chart below as a guide to the order and how frequently you should clean your scanner.
  • Page 76: Supplies, Consumables And Accessories

    Supplies, Contact your scanner supplier to order supplies. consumables and Supplies/Consumables CAT No. accessories Kodak Feeder Consumables Kit for i600/i1800 Series 108 4755 Scanners Kodak Feeder Kit for Ultralightweight Paper for i600/i1800 896 5279 Series Scanners Kodak Extra-Large Feeder Consumables Kit for i600/i1800 842 6157 Series Scanners Kodak Extra-Extra-Large Feeder Consumables Kit for i600/...
  • Page 77: Cleaning Procedures

    Cleaning procedures Follow the cleaning procedure below to ensure the best scanner performance and image quality. Cleaning the OCP The touchscreen requires very little maintenance. However, touchscreen periodically, it is recommended that you use a Staticide wipe to clean the screen and dry it with a lint free cloth. Vacuuming the output tray 1.
  • Page 78: Cleaning The Rollers

    Cleaning the rollers Cleaning the rollers includes all of the rollers in the transport area, the separation roller tires and the feed module tires. 1. Pull up on the pod release lever and open the pod. 2. Manually rotate and wipe the rollers with a roller cleaning pad. IMPORTANT: The roller cleaning pad contains sodium lauryl ether sulfate and sodium silicate which can cause eye irritation.
  • Page 79 Cleaning the separation roller tires 4. Pull the separation pad holder forward and remove the separation roller. 5. Manually rotate and wipe the separation roller tires with a roller cleaning pad. For best results wipe parallel to the ribs in order to remove any residue between the ribs.
  • Page 80 Cleaning the feed module tires 9. Lift up the printer access cover. 10. Push the release lever down (located underneath the printer access cover) to release and remove the feed module. A-61555 May 2010...
  • Page 81 11. Manually rotate and wipe the feed module tires with a roller cleaning pad. For best results wipe parallel to the ribs in order to remove any residue between the ribs. 12. Inspect the tires. If the tires show signs of wear or damage, replace the feed module tires.
  • Page 82: Vacuuming The Transport Area

    Vacuuming the transport 1. Open the pod. area 2. Thoroughly vacuum the entire transport area, paying particular attention to these areas: the edges of the transport the reflective tape near the front of the transport the reflective tape near the the three multifeed sensors at the base front of the pod of the transport and the pod...
  • Page 83: Cleaning The Imaging Guides - Basic Cleaning

    Cleaning the imaging 1. Open the pod. guides — basic cleaning 2. Wipe the upper and lower imaging guides with a Staticide wipe. IMPORTANT: Staticide wipes contain isopropanol which can cause eye irritation and dry skin. Wash your hands with soap and water after performing maintenance procedures.
  • Page 84: Cleaning The Imaging Guides - Thorough Cleaning

    Cleaning the imaging Thorough cleaning of the imaging guides is recommended at the start guides — thorough of the day and beginning of each shift. cleaning NOTE: Hold the imaging guides at the green tabs to avoid getting fingerprints on the imaging guides during the cleaning procedure.
  • Page 85 Lower imaging guide 1. Turn the screw on each end of the lower imaging guide, remove it from its position and set it aside. 2. Carefully vacuum the areas between the lamps, then use a Staticide wipe to thoroughly clean the glass plate between the lamps. 3.
  • Page 86: Running A Transport Cleaning Sheet

    7. When finished with all cleaning procedures, reinstall the output tray. 8. Turn on the scanner. Running a transport The transport should be cleaned with a Transport Cleaning Sheet fed cleaning sheet several times. 1. Remove the wrapping from the Transport Cleaning Sheet. 2.
  • Page 87: Final Cleaning Steps

    The Count Only screen will be displayed. 5. Touch Scan. 6. Remove the transport cleaning sheet from the output tray and place it in the center of the input elevator in landscape orientation with the adhesive side down and touch Scan. 7.
  • Page 88: Replacement Procedures

    Replacement This section provides procedures for replacing the following parts. Use the list below as a guideline for frequency of replacement. procedures • Feed module tires and separation roller tires — tire life will vary depending upon paper types, environment and cleanliness. Nominal tire life is approximately 600,000 documents;...
  • Page 89 4. Push down on the release lever (located underneath the printer access cover) to release and remove the feed module. 5. If you are just replacing the feed module, do the following. If you are replacing the tires, go to Step 6. •...
  • Page 90 If you want to replace the tires, proceed as follows: 6. With one hand, press the locking tabs (one on each side) while holding the bottom housing with the other hand, pull the upper housing up and away from the rollers. Locking tab 7.
  • Page 91 12. Align the tabs on the upper housing with the slots on the lower housing. Locking tab 13. Press the upper and lower housings together until they snap into place. 14. Reinstall the feed module by aligning the pins, fitting it into position and pulling up on the release lever to lock it into place.
  • Page 92: Replacing The Separation Roller Or Separation Roller Tires

    Replacing the separation 1. Open the pod. roller or separation roller 2. Pull the separation pad holder forward and remove the separation tires roller. If you want to replace the separation roller, do Steps 3 and 4. If you want to replace the separation roller tires, go to Step 5. 3.
  • Page 93: Replacing The Pre-Separation Pad

    Replacing the pre- Change the pre-separation pad when the frequency of multi-fed separation pad documents increases. 1. Open the pod. 2. Remove the pre-separation pad by lifting the pad up and out of position. 3. Install the new pre-separation pad. Be sure it snaps into place. 4.
  • Page 94: Troubleshooting

    6 Troubleshooting This chapter provides: • Information on how to access the Operator Log. • A problem solving chart. • A message listing of possible errors you may encounter while using the scanner. Accessing the The Operator Log is accessed through the Operator Control Panel touchscreen or Scan Validation Tool.
  • Page 95: Accessing The Operator Log From The Scan Validation Tool

    Accessing the Operator 1. Select Start>Programs>Kodak>Document Imaging>Scan Log from the Scan Validation Tool. Validation tool 2. From the Driver Types box, select TWAIN. 3. From the Drivers box, select Kodak Scanner: i1800 and click OK. 4. Select the Scanner icon. A-61555 May 2010...
  • Page 96 5. From the main screen, click Settings. The Settings screen will be displayed. 6. Select Device. A-61555 May 2010...
  • Page 97 The Device screen will be displayed. 7. Click Diagnostics. The Diagnostics screen will be displayed. 8. Select the Logs tab. 9. Select Operator from the drop-down box. The most current log entries are displayed at the top of the list. See the following Message Listing for an explanation of error conditions.
  • Page 98: Message Listing

    Message listing Following is an alphabetic list of messages and corrective actions you can take if one of the following messages is encountered. Messages Operator Message Background accessory changed The Background Accessory was changed while the scanner was while powered up powered on.
  • Page 99 Messages Operator Message Clean upper imaging guide 293, 304 The upper imaging guide is dirty or there may be a small piece of paper in the imaging guide area. • Clean the imaging guides. See Chapter 5, Maintenance for procedures. Document count exceeded The document counter is larger than the maximum configured maximum value...
  • Page 100 Messages Operator Message Input elevator too full, feed module • There is too much paper in the input elevator and it is holding missing or broken the feed module up. The maximum input elevator capacity is 500 sheets. Remove some documents from the input elevator. •...
  • Page 101 Messages Operator Message Paused waiting for host 1, 48 The feeder has stopped and the transport is still running because the scanner’s internal image buffer is almost full. Processing will automatically resume after the capture software application has successfully retrieved enough images to allow the scanner to continue.
  • Page 102 Messages Operator Message UDDS calibration failed The UDDS calibration failed. • Be sure you are using the correct ultrasonics calibration target. See Chapter 3, “Calibrating the scanner”. • Clean the sensors and try again. • If the problem persists, call Service. UDDS calibration succeeded Informational message.
  • Page 103: Numerical Message Listing

    Numerical message Use the following numeric listing to quickly find an error. Use the listing previous Message Listing chart for details and actions regarding the error condition. Operator Message Paused waiting for host Invalid job setup Unable to scan Power up self-test failed Lamps not ready for scanning Power on self-test completed UDDS is not calibrated...
  • Page 104: Contacting Service

    Operator Message Cannot calibrate with white background No paper in input elevator Lamps ready for scanning Printer bitmap font in use Ink cartridge not installed Clean upper imaging guide Clean lower imaging guide Input elevator too full, feed module missing or broken Cable unplugged Calibration failed UDDS calibration succeeded...
  • Page 105: Problem Solving

    Problem solving Use the chart below as a guide to check possible solutions to problems you may encounter when using the Kodak i1800 Series Scanners. Problem Possible Solution Scanner does not power on Make sure that: • the power cord is plugged securely into the receptacle in the back of the scanner.
  • Page 106 Problem Possible Solution Calibration has failed Make sure that: • you are using the proper calibration target and it is oriented correctly for the type of calibration you are performing. The Image calibration target and Ultrasonics calibration target are different. •...
  • Page 107: Appendix A Accessories

    Appendix A Accessories and Consumables This appendix provides a description of the accessories and consumables that are available for use the Kodak i1800 Series Scanners. Kodak Black The background strips may become scratched if staples or paper clips are accidently scanned. Scratches may cause images to have black Background borders or not be cropped correctly.
  • Page 108: Kodak High Resolution Printer Accessory

    Kodak High The Kodak High Resolution Printer Accessory provides higher resolution printing on your documents — 600 dpi, front side, pre-scan Resolution Printer only. When this printer is installed the Enhanced Printer will no longer Accessory be accessible. CAT No. 815 0237 A-61555 May 2010...
  • Page 109: Appendix B Specifications

    Appendix B Specifications Scanner Type/Speed i1840 Scanner: Duplex color scanner with an automatic document feeder including the enhanced printer, 160 pages per minute (landscape) i1860 Scanner: Duplex color scanner with an automatic document feeder including the enhanced printer, 200 pages per minute (landscape) Scanning Technology Dual Tricolor Plus CCD Grayscale output bit depth is 256 levels (8-bit)
  • Page 110 Eastman Kodak Company 343 State Street Rochester, NY 14650 U.S.A. © Kodak, 2010. All rights reserved. TM: Kodak...

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