D-Link DMC-700SC - Media Converter - External User Manual page 11

•
The customer must submit with the product as part of the
claim a written description of the Hardware defect or
Software nonconformance in sufficient detail to allow
D-Link to confirm the same.
•
The customer must obtain a Return Material Authorization
("RMA") number from the Authorized D-Link Service
Office and, if requested, provide written proof of purchase
of the product (such as a copy of the dated purchase
invoice for the product) before the warranty service is
provided.
•
After an RMA number is issued, the defective product
must be packaged securely in the original or other
suitable shipping package to ensure that it will not be
damaged in transit, and the RMA number must be
prominently marked on the outside of the package. Do
not include any manuals or accessories in the shipping
package. D-Link will only replace the defective portion of
the product and will not ship back any accessories.
•
The customer is responsible for all in-bound shipping
charges to D-Link.
allowed. Products sent COD will either be rejected by
D-Link or become the property of D-Link. Products shall
be fully insured by the customer and shipped to D-Link
Systems, Inc., 17595 Mt. Herrmann, Fountain Valley,
CA 92708. D-Link will not be held responsible for any
packages that are lost in transit to D-Link. The repaired
or replaced packages will be shipped to the customer via
UPS Ground or any common carrier selected by D-Link,
with shipping charges prepaid. Expedited shipping is
available if shipping charges are prepaid by the customer
and upon request.
D-Link may reject or return any product that is not packaged
and shipped
requirements, or for which an RMA number is not visible from
the outside of the package. The product owner agrees to pay
D-Link's reasonable handling and return shipping charges for
any product that is not packaged and shipped in accordance
with the foregoing requirements, or that is determined by
D-Link not to be defective or non-conforming.
What Is Not Covered: The Limited Warranty provided herein
by D-Link does not cover: Products that, in D-Link's judgment,
have been
modification, tampering, negligence, misuse, faulty installation,
lack of reasonable care, repair or service in any way that is not
contemplated in the documentation for the product, or if the
model or serial number has been altered, tampered with,
defaced or removed; Initial installation, installation and removal
in strict
subjected to
No Cash on Delivery ("COD") is
compliance
abuse,
11
with the foregoing
accident, alteration,