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Climax Mobile Pro Installer's Manual

Cellular medical alarm system
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Nov 8, 2019

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Summary of Contents for Climax Mobile Pro

  • Page 1 Nov 8, 2019...

  • Page 2: Table Of Contents

    Table of Contents INTRODUCTION ........................1 ........................1 1.1. OBILE ’ 1.2....................... 1 S IN THE SYSTEM OVERVIEW ......................3 ....................... 3 2.1. DENTIFYING THE ARTS 2.2........................5 OWER UPPLY GETTING STARTED – SETTING UP MOBILE LITE ............6 ......................
  • Page 3 6.5.3. Speech Reporting Method ..................45 Report Sequence ....................... 46 6.5.4. Special Reporting Case: IP + Speech Report ............. 48 6.5.5. 6.6........................48 LEEP ............48 6.7. EBOOTING AND ACTORY ESETTING OBILE 6.8........................50 OICE ROMPTS AMPLIFIER BASE ....................... 51 APPENDIX ..........................

  • Page 4: Introduction

    1. Introduction 1.1. Mobile Pro Kit The Mobile Pro kit includes two main components Mobile Lite: Mobile Lite is a light, portable and richly featured cellular medical alarm with GPS positioning, cell locator, GeoFencing and Cellular network that protect you wherever you go. The device is a standalone medical alarm capable of playing voice prompts to raise the users’...
  • Page 5 Regular USB Programming USB Cable Cable Lanyard and Attachment Using the Lanyard Step 1. Attach the lanyard to the Mobile Lite unit by looping the lanyard strap through the lanyard holes on the Mobile Lite unit, and then pulling the strap through until it is tight.

  • Page 6: System Overview

    2. System Overview 2.1. Identifying the Parts Mobile Lite Button/LED/Compon Behavior Function/Indication 1. Microphone 2. Top LED (Green) Charging 1 flash every 5 seconds Normal Operation Top LED (Red) 1 Flash every 3 seconds Low Battery When Mobile Lite is charging, the Red LED will not indicate the battery status.
  • Page 7 Press and hold for 15 seconds when To enter reset mode for 10 idle minutes: 1. Press the Active Button once to reboot Mobile Lite 2. Press the Active Button twice within 1 second to factory reset Mobile Lite Please refer to 6.7. Rebooting and Factory Resetting Mobile Lite for more details 5.

  • Page 8: Power Supply

    4. Mobile Lite Slot 5. LED Indicator Reporting Flash Guardtime Delay or Retrying report 6. Help Button Press when Mobile Lite is Activate alarm inserted Press + or – when Mobile Lite 7. Volume Adjustment Increase or decrease volume Button is inserted 8.

  • Page 9: Getting Started - Setting Up Mobile Lite

    3. Getting Started – Setting up Mobile Lite 3.1. SIM Card Insertion Step 1. Loosen the Cover Fixing Screws using a Philips screwdriver and remove the SIM Card Protective Cover. Step 2. Insert SIM Card into Mobile Lite, the chip side of the SIM card should face the front side of Mobile Lite as you insert the card.

  • Page 10: Position The Mobile Lite On The Amplifier Base

    3.3. Position the Mobile Lite on the Amplifier Base Step 1. Place the Mobile Lite against the slot of the Amplifier Base, making sure the back of Mobile Lite is touching the surface of the slot, so that they are in the same orientation. →...

  • Page 11: Charging Mobile Lite

    3.4. Charging Mobile Lite Step 1. Connect Amplifier Base to AC power to power up the base Step 2. Place Mobile Lite onto the slot on Amplifier Base to charge Mobile Lite (Refer to 3.3. Position the Mobile Lite on the Amplifier Base). The Blue LED on the base will light up if Mobile Lite is properly connected.
  • Page 12 NOT attempt to connect Mobile Lite to computer with a regular Micro-USB cable. Programming Regular Micro-USB Micro-USB Cable Cable...

  • Page 13: Software Installation

    3.6. Software Installation 3.6.1. Installing USB Driver Mobile Lite can be programmed via USB port connection of a computer using the PC Programming Tool software (using the Programming Cable). If the computer cannot recognize the USB connection, please try installing the USB driver as instructed below.
  • Page 14 Step 3. Double click the file to initiate PC Programming Tool installation: Step 4. Press “Next” if you wish to continue with the installation:...
  • Page 15 Step 5. Click on “Change” if you wish to select a different destination folder. Click on “Next” to proceed to the next step. Step 6. This will create a shortcut folder for the PC Programming Tool. Select a different shortcut folder by clicking on the icon.
  • Page 16 Step 8. Below is displayed when the installation is complete. Click on “Finish” to complete the setup. A new icon will be displayed on your desktop. Step 9. The installation is now complete. Double-click on the “MobileLite_x.x” icon to start the PC Programming Tool.

  • Page 17: Programming Mobile Lite

    4. Programming Mobile Lite Mobile Lite can be programmed by sending SMS commands to the device or using a PC Programming Tool. 4.1. PC Programming Tool (Installers Only) For system setting programming with PC Programming Tool software via USB port, follow instruction below. Step 1.
  • Page 18 Step 2. Select the following settings in the top section of the configuration screen and click “Open.” Port: Select the COM port generated for Mobile Lite after  installing the USB Driver (the USB port connected to Mobile Lite). Baud rate: 115200 ...

  • Page 19: Profile

    4.1.1. Profile The Profile function allows you to create and edit different setting profiles which can be easily accessed in the future for quick programming. Current Setting After reading the configuration of Mobile Lite, the Profile scroll down bar will now display “Current Setting”...
  • Page 20 Apply profile If you wish to apply all the configuration of a profile into Mobile Lite, go to each individual page and click on all the “Write” buttons to make sure all settings are programmed into Mobile Lite. Profile Manager Click on “Profile Manager”...

  • Page 21: Sms Program

    4.1.2. SMS Program This tab allows the user to program SMS Keyword (15 characters max.) and Access Code 1 (4-8 digits) which are used for SMS Programming feature. Enter the information and click “Write” to complete programming. Please note that SMS Keyword is case-sensitive. For detail information, please refer to 4.2. SMS Programming.

  • Page 22: Report Setting

    4.1.4. Report Setting The “Report” tab allows the user to configure report settings. Mobile Lite reports over 3 media: Speech channel, Cellular Network, and SMS message. 5 Report Indexes are available for setting: 4 programmable settings are available per Report Index: 1.
  • Page 23 IP Reporting: When activated, Mobile Lite will send event code and location information (if available) via mobile network. AccountNumber: Enter 4 to 8 alphanumeric account number assigned by CMS. Server: Enter either the IP address or the domain name of receiver. Port: Separate from Server with a colon “:”, then enter the port number Example : 0001@59.124.123.66:50123 Speech reporting and SMS Text Report Format: PhoneNumber...
  • Page 24 Reporting Format (Type) The available reporting format includes: Speech: Mobile Lite reports over the Speech channel to allow the user to  talk directly to the call recipient. CID over IP: Mobile Lite reports digital CID event codes over Cellular ...
  • Page 25 Reporting within a Group: If there are multiple Report Indexes programmed within a Group: Mobile Lite will report according to the numeric order (e.g. 1 > 2 > 3, etc.)  of the Report Index in a Group. Report will stop when one report is successful and Mobile Lite will regard reporting to this Group successful.
  • Page 26 If reporting to all the programmed groups failed in a reporting cycle, Mobile Lite will wait for 5 minutes. After 5 minutes, Mobile Lite will retry as it starts another reporting cycle. It will continue retrying until recognizing at least one successful report.
  • Page 27 Base Mobile Lite has been removed from Mobile Lite has been removed from the Amplifier Base and no longer Base. charging Amplifier Base Condition SMS Text format AC Power disconnected Base Power Failure AC Power connected Base Power Restored Low battery status Base Low Battery battery voltage restored Base Battery Restored...

  • Page 28: Geo-Fence

    - Mobile Lite Medical Help maps.google.com/maps?q=12.12312,121.123123 Last Know Loc. 1 Min Ago (Display Mobile Lite exact location where help is sent through GPS signal with the last time the location spotted). PFIG SMS data format The mobile Lite will send the PFIG SMS data format as the following: (PFIG:id=1;trid=12345678;code=100;state=1,zone=000,lat=N43.489;lon=E6.6 531;) Below is the list for the format and each of its meaning:...
  • Page 29 When Mobile Lite makes a second low battery report to the CMS, the GPS  function is turned off and GeoFence function will also be turned off. Circle Operational Area Select “Circle Range” to program a circular GeoFence area. Up to 3 circle operational areas can be set up.
  • Page 30 Step 4: The latitude and longtitude will be shown respectively: Polygon Operational Area Select “Polygon Range” to set a Polygon shaped GeoFence area. Up to 3 polygon operational areas can be set up.
  • Page 31 Polygon Vertex Number: Select the number of vertices the polygon will have (3 or 4). If 3 is selected, Latitude4 and Longitude4 will dim to prevent selection. Latitude 1-4: Enter the location latitude of 1-4 vertices of the operational area (-90 to 90).

  • Page 32: Setting

    4.1.6. Setting The Setting tab allows you to program general configuration for Mobile Lite. Click “Write” when you have completed all settings to confirm. Help Event (Selecting an event code):  You can select the event code to be sent to the CMS when the Active ...
  • Page 33 The duration of Two-way communication is conditioned by the Two-Way Timer setting. Pressing any DTMF key during Two-way communication (except  DTMF 9) will reset the communication time to the preset duration. Callback Timer:  After an alarm is reported to all the reporting destinations and at ...
  • Page 34 Mobile Lite will send the first check-in report according to the setting  of Auto Check-In Offset time. Afterwards, Mobile Lite will send reports according to the setting of Auto Check-in Interval Guard Time Sound:  Select “on” to enable beeps during guard time or “off” to disable the ...
  • Page 35 When set as “Enable”, Mobile Lite auto answer an incoming call  (after the first ring), and wait for the correct Access Code (default: 1111) and # key entry within 15 seconds before it opens a full-duplex Two-way communication. If the correct Access Code (and the # key) are not entered within 15 seconds, the system will disconnect the call automatically.
  • Page 36 Caller ID: Caller ID #1 & Caller ID #2  The device will instantly pick up the call if the incoming caller ID  matches with the number(s) programmed in this function. The device will match the numbers starting from the last digit. For ...

  • Page 37: Miscellaneous

    4.1.7. Miscellaneous Click on the “Misc.” tab to program miscellaneous options: Scream Duration  Select a duration and click on the Scream button. Mobile Lite will  emit a series of long beeps for the duration. A location information will also be sent to the reporting destination(s). Location ...
  • Page 38 milliseconds. Step 3. Select the provided firmware in your computer. A small window will pop-up with the message “Read file ! OK!”. Click on the “OK” button and the update process will start. Total elapsed time will be displayed to show how long the updating process has elapsed.

  • Page 39: Sms Remote Programming

    4.2. SMS Remote Programming Step 1. Enter the SMS screen on your mobile phone or smartphone. Step 2. Enter the programming command (see the SMS remote programming commands tables below). Step 3. Enter a colon (:). Step 4. Enter SMS Keyword (default is PROG). Step 5.

  • Page 40: Local Rf Device Management

    5. Local RF Device Management Mobile Lite can learn up to 5 RF devices which can be used to activate Mobile Lite to make emergency report. Entering Learning Mode Press the Active Button of Mobile Lite for 8 seconds. Mobile Lite will emit one beep at 5 and 8 second.

  • Page 41: Operation

    6. Operation 6.1. Answering Incoming Calls Mobile Lite will ring when there is an incoming call.  The user can press Mobile Lite’s Active Button or the learnt-in RF device  (WTR, Fall Sensor or PB) button to pick up the call. If “Answer Incoming Calls”...

  • Page 42: Gps / Cell Locate Function

    1 flash every 5 seconds Mobile Lite operating normally Red LED (Top LED) 1 Flash every 3 seconds Mobile Lite low on battery Amber LED (Bottom LED) 1 Flash every 3 seconds Cellular network fault When Mobile Lite is being charged, the Red LED will not indicate the battery status.

  • Page 43: Alarm Activation

    minutes. If the user leaves the GeoFence area and is detected while Mobile Lite is  checking its location, it will automatically report to the report destinations. If the user returns to the GeoFence area, it will also send restoration ...

  • Page 44: Alarm Report Procedure

    The Last GPS Location function determines Mobile Lite reporting behavior when activated. Please refer to 4.1.6. Setting for programming Last GPS Location setting. When Enabled, Mobile Lite will check GPS location regularly according  set time interval. When Mobile Lite is activated to send a report, if new GPS location cannot be acquired by the time Guard Time ends, Mobile Lite will send report with last acquired GPS location.
  • Page 45 If GPS/Cell Locate times out, Mobile Lite makes follow up report (CID 644) without GPS/Cell Locate coordinate. If Cell Locate error margin is too great. Mobile Lite makes follow up report (CID 643) without GPS/Cell Locate coordinate. Diagram: Alarm Trigger Check GPS during Guard Time...
  • Page 46  Use GPS Last Position Enabled  If new GPS location is acquired within guard time, the alarm report is made immediately with the new coordinate.  If GPS location could not be acquired within Guard Time and Mobile Lite has stored Last GPS Position, Mobile Lite will make alarm report with last know GPS position.

  • Page 47: Callback Mode

    Diagram: Alarm Trigger Check GPS during Guard Time No GPS in Acquire GPS Guard Time in Guard Time Report with New GPS No Last Has Last Location after Guard Time Location stored Location stored (CID 100/101/120) Report with Last GPS Report without GPS Location after Location after...

  • Page 48: Speech Reporting Method

    If the number of the incoming call matches any of the Caller ID, Mobile  Lite will instantly pick up the call, emit one beep (at the caller handset) and open a two-way communication (without checking Access Code). The caller can call back multiple times during the callback period. ...

  • Page 49: Report Sequence

    with the communication time reset. < > < >  If you wish to enable a designed shortcut function, please press the DTMF key for at least 1 second.  The function of pressing sensor button to end call is now programmable via PC Programming Tool or SMS command.
  • Page 50 sequence is one reporting cycle. Reporting behavior depends on the event type:  Emergency Events:  When reporting to the first group is successful, Mobile Lite will still report to the next group until all groups have been tried. For example, Groups 1 and 3 are assigned to Emergency Events: If Group 1 is successful, Mobile Lite will still report to Group 3.

  • Page 51: Special Reporting Case: Ip + Speech Report

    Group 1 > Group 3 > Stops reporting 6.5.5. Special Reporting Case: IP + Speech Report If the user programs one IP and one Speech report within the same group: Mobile Lite will always report to the Speech report number regardless of ...
  • Page 52 < > < >  These steps will only reboot Mobile Lite and will not remove any programmed parameters in the device. Factory reset Mobile Lite will clear all programmed parameters when the following steps are taken. Step 1. Press Mobile Lite’s active button for 15 seconds in any mode to enter reset mode.

  • Page 53: Voice Prompts

    6.8. Voice Prompts Mobile Lite will play voice prompts according to different conditions. Voice prompts can be turned on/off using SMS remote programming. Below is a quick reference chart of all the voice prompts of Mobile Lite and the conditions under which they are played. Voice Prompt Condition Emergency call was pressed.

  • Page 54: Amplifier Base

    7. Amplifier Base The Amplifier Base enhances Mobile Lite performance when Mobile Lite is inserted on the base. It is designed to improve Mobile Lite function in home usage scenario and can only be used when Mobile Lite is inserted on the base. An AC-DC 12V 1A adaptor is provided to supply power to the Amplifier Base.

  • Page 55: Appendix

    8. Appendix 8.1. SMS Remote Programming Commands Table Item Command Example & Usage Default Make Unit SCREAM SCREAM:PROG,1111,60 Scream To set the length of Mobile Lite’s beeping period (5-60 seconds) to help the search for Mobile Lite when the device is lost This command will also request for location information.
  • Page 56 Item Command Example & Usage Default Callback time CBTI CBTI:PROG,1111,5,5,1 To set Callback time & Two-way time, and enable/disable callback check access code Parameter 1: Duration, 0 = disable, 1-30 = 1-30 min Parameter 2: Two-way time, 1-30 = 1-30 min Parameter 3: callback check access code, 0 = Disable, 1= Enable Factory reset FTSET...
  • Page 57 Item Command Example & Usage Default Adjust SPKVL SPKVL:PROG,1111,3 Speaker Adjusts speaker volume of Mobile Lite Volume Parameter: 0-4 speaker volume 0 = minimum 4 = maximum Disable or GEOFE GEOFE:PROG,1111,1,2,4,11,11,22,22,33,33,44,44 enable and set Disables, or enables GeoFencing and sets the operational area of GeoFencing GeoFencing.

  • Page 58: Contact Id Communications Protocol And Format

    Item Command Example & Usage Default Remove RF DEVRM DEVRM:PROG,1111,1 Device Remove RF Device in Mobile Lite Parameter 1: Zone number to be removed (1~5) CUTV:PROG,1111,1 enable/disable Enable/disable pressing sensor button to end call. pressing CUTV Disable = 0, Enable = 1 sensor button to end call Alarm and...
  • Page 59 SMS Reporting Data Format ACCT<space>MT<space>QXYZ<space>GG<space>CCC<space>SSSS ACCT = 4 Digit Account number (0-9, B-F) <space> = Delimited for ACCT and MT. MT = Message Type. This 2-digit sequence is used to identify the Contact ID message to the receiver. It may be transmitted as either 18 (preferred) or 98 (optional).
  • Page 60  100 – Mobile Lite Emergency (emergency)  When the Active Button of Mobile Lite is pressed (“Help Event” set as 100).  101 – Personal Emergency (emergency)  When the Active Button of Mobile Lite is pressed (“Help Event” set as 101).

  • Page 61: Sia Digital Communication Standard

     645 – GPS/Cell Locate Position Follow Up After Alarm (emergency)  When an alarm is triggered, if GPS location could not be acquired before the alarm report is made, Mobile Lite will report the alarm event code first then follow up with event code 645. ...

  • Page 62: Csv Ip

    P… stands for the margin of cell location error in meters (the parameter will show a 0 if the location data was identified using GPS). b:…% stands for the battery level (100%, 90%, 80%, 70%, 60%, 50%, 40%, 30%, 20%, 10%) d:…...
  • Page 63  When AC is re-connected(restored)  302 – Mobile Lite Low on Battery (status)  When Mobile Lite is low on battery.  384 – RF Device Low on Battery (status)  When the learnt-in RF Fall Sensor, WTR or Panic Button is low on battery.

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