Pantum L2300DW Series User Manual
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Pantum L2300DW Series User Manual

Pantum L2300DW Series User Manual

Monochrome laser printer
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User Guide
产r\NTUM
—
11\111\1八·严!ANTUM,C:口M
Pantum P301 O/P3060 Series
Pantum P3300/L2300/L2350/M118/M15 Series
Monochrome Laser Printer
It is recommended that you read this Guide carefully before using the printer

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  • Page 1 User Guide 产r\NTUM — 11\111\1八·严!ANTUM,C:口M Pantum P301 O/P3060 Series Pantum P3300/L2300/L2350/M118/M15 Series Monochrome Laser Printer It is recommended that you read this Guide carefully before using the printer...
  • Page 2 Zhuhai Pantum Electronics Co.,Ltd. Version:V1.10 Disclaimer For a better user experience, Zhuhai Pantum Electronics Co.,Ltd. reserves the right to make changes to the User Guide. The information contained herein is subject to change without notice.
  • Page 3 Safety Precautions Disconnect the power supply The product should be placed close to or easily accessible to power sockets, so as to allow easy disconnection of power supply! Laser Safety The laser radiation is harmful to the human body. Since laser components are completely sealed in the printer, laser radiation will not leak.
  • Page 4 Precautions Precautions before Using the Printer: 1. Read and understand all instructions; 2. Familiarize yourself with the basic principles associated with operating electrical appliances; 3. Comply with all warnings and instructions marked on the equipment or specified in the manual supplied with the equipment;...
  • Page 5 23. This product is sold as a complete machine. The consumers can go to Pantum Aftersales Service Centre to purchase parts they need. If the product sold is inconsistent with the package list, please go to the specified Aftersales Service Centre to solve the problem;...
  • Page 6 29. The power consumption of the product is 3.137W in networked standby if all wired network ports are connected and all wireless network ports are activated; 30. Shielded cables must be used with this unit to ensure compliance with the Class B FCC limits.
  • Page 7 Member States relating to electromagnetic compatibility and safety of electrical equipment designed for use within certain voltage limits. The manufacturer of this product is: Zhuhai Pantum Electronics Co.,Ltd., No.3883, Zhuhai Avenue, Zhuhai, Guangdong, China 519060. A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative.

  • Page 8: Table Of Contents

    Table of Contents 1. Before Using the Printer ......................1 1.1. Product series introduction .................... 1 1.2. Supplied Accessories ....................2 1.3. Product View ......................... 3 1.4. Laser Toner Cartridge ....................5 1.5. Control Panel ........................ 6 1.5.1. Overview of control panel ..................6 1.5.2.
  • Page 9 7.9. Open Help Document ....................62 8. Mobile Print ........................... 63 8.1. Android device mobile printing ..................63 8.1.1. Pantum ......................63 8.1.2. Mopria mobile print ................... 64 8.1.3. NFC function ..................... 65 8.2. iOS device mobile printing ................... 65 8.2.1.
  • Page 10 11.1.1. Paper jam of auto feed tray ................82 11.1.2. Paper jam of manual feed tray ................ 83 11.1.3. Middle jam ...................... 84 11.1.4. Paper Jam in the Fuser Unit ................86 11.1.5. Duplex Unit Jam ....................88 11.2. Software Failure ......................89 11.3.

  • Page 11: Before Using The Printer

    1. Before Using the Printer 1.1. Product series introduction P2800DW P3300DW/L2300DW P3010D P3300 P3300DN Product series parameters /L2350DW/M118DW/ series P3010DW series series M15DW series series ● ● ● ● ● ● ● ● Interface type ● ● Wi-Fi ● ● Print Language ●...

  • Page 12: Supplied Accessories

    1.2. Supplied Accessories Name Parts Toner cartridge Drum component USB Interface Cable Power Cord Quick Setup Guide Pantum Warranty • The Pantum Warranty may not be attached in some regions. Note：...

  • Page 13: Product View

    NFC (Near Field Touch this label on mobile device to download or start Communication) label Pantum printer App and connect Wi-Fi Directly. Paper width deflector of Slide paper width deflector to adapt to paper width. auto feed tray Paper length deflector of Slide paper length deflector to adapt to paper length.
  • Page 14 Rear View USB Interface For connecting product to computer with USB cable. Network Interface For connecting product to network with network cable. Power Interface For connecting product to power with power cord. Rear Cover For paper release when it gets jammed. Duplex Printing For paper feed at duplex printing and paper release when paper gets Unit...

  • Page 15: Laser Toner Cartridge

    1.4. Laser Toner Cartridge Laser toner cartridge is composed of drum component and toner cartridge. Service life of drum component Type Average Print Volume Standard drum component About 12000 Pages(Based on ISO 19752 standard) High volume drum component About 25000 Pages(Based on A4/LTR size (3pages/job) ) Service life of toner cartridge Type Average Print Volume...

  • Page 16: Control Panel

    1.5. Control Panel 1.5.1. Overview of control panel The layout of the printer control panel is shown below: LCD control panel Name Functions LCD Display Display operation interface and product information. Indicate Wi-Fi connection status (applicable to Wi-Fi model only). Wi-Fi indicator/save Indicate the on/off of save toner function (applicable to non-Wi-Fi...
  • Page 17 Short press Wi-Fi button to turn on direct Wi-Fi connection of the printer and automatically print out "Mobile Device Wi-Fi Connection Wizard" page (for models with Wi-Fi function only). Wi-Fi key/save Long press Wi-Fi button for over 2s to start WPS when Wi-Fi is not toner key connected or to disconnect Wi-Fi when it has already been connected (for models with Wi-Fi function only).

  • Page 18: Indicator Function Of Control Panel

    1.5.2. Indicator function of control panel 1.5.2.1. Indicator status display of LCD control panel Display meanings of Wi-Fi / save toner indicator are as follows: Display of Status description Wi-Fi/save Status description (applicable Status (applicable to Wi-Fi toner to non-Wi-Fi model only) model only) indicator Wi-Fi disconnected and...
  • Page 19 1.5.2.2. Indicator status display of LED control panel Display meanings of drum component/paper status indicators are as follows: Display of drum component/paper Status Status description status indicators Die out Sleep mode Green indicator Normal drum, paper out failure normally on Drum component error (uninstalled drum Red indicator component, unmatching drum component, invalid...

  • Page 20: Paper And Print Media

    This may be due to incorrect operation, inappropriate temperature and humidity, or other factors beyond the control of Pantum. Before purchasing large quantities of print media, make sure that the print media meets the specifications specified in this User Guide.

  • Page 21: Special Paper

    2.2. Special Paper This printer supports using the special paper for printing. Special paper includes: label paper,envelope, transparent film, thick paper,carton paper, thin paper. Note： • When using special paper or print media, be sure to select matched print type and size in the print settings so as to get the best print effect.

  • Page 22: Loading Paper

    2.3. Loading Paper 2.3.1. Loading into the Automatic Feeder Tray 1. Slide out the automatic feeder tray from the printer. 2. Slide the clip of extended tray of auto feed tray, paper length deflector and paper width deflector to the slot suitable for paper size, in order to match paper length and width. Note：...

  • Page 23: Install Manual Feed Tray

    4. Raise the output tray to avoid the printed paper from slipping and falling, or immediately remove the printed document after the printing is complete. Note： • It is recommended that you raise the output tray to prevent the paper from slipping and falling after printing.
  • Page 24 2. Open manual feed tray. 3. Slide the paper deflector of manual feed tray to match the two sides of paper. Do not use excessive force; otherwise, paper will be made jammed or skewed. 4. Put a flat printing medium into the manual feed tray with both hands.

  • Page 25: Non-Printable Area

    Note： • The printer will enter manual feed mode automatically when you put papers inside the manual feed tray. • Please put one printing medium inside the manual feed tray each time and put in another piece after finishing printing. •...

  • Page 26: Driver Installation And Uninstallation

    3. Driver installation and uninstallation 3.1. How to install Windows printer driver Windows driver installation software provides two installing methods: one-click installation and manual installation.We recommend one-click installation, which can help to install driver automatically in a faster and more convenient way.If you have any difficulty in using one-click installation, please try manual installation.
  • Page 27 4. Click on the "One-click installation" button in Method I and enter into the installation process. The process may need some time, and the duration is related to your computer configuration, please wait patiently. 5. After the installation, click "Print &Test Page" button. If your printer prints the test page successfully, it means that you have installed the driver correctly.
  • Page 28 • Windows 10 system: When the "DVD RW driver" window pops up from the right top corner of computer desktop, click anywhere in the window, then click "Autorun.exe" to run the installation procedure. • Some computers may be unable to auto play the CD beacase of system configuration. Note: Please double click "Computer"...
  • Page 29 • If your software has searched several printers, click on the"One-click intallation" button, and the printer list interface will pop up. Please select the printer that you need according to your printer wired network IP address or host ID. • If the printer you need is not shown in the list, please click "Refresh" button to search Note: again.
  • Page 30 3.1.1.3. Method III: Connect the printer via wireless network(applicable to Wi-Fi models) Please check if the printer is connected with wireless network when installing the printer driver software. If disconnected, please install it with reference to Chapter 3.1.1.3.1. If connected, please install it with reference to Chapter 3.1.1.3.2.
  • Page 31 • Click "One-click installation" button if your software has searched only one printer, and enter into installation process to complete automatic network configuration and driver installation. • If your software has searched several printers, click "One-click intallation" button, and the printer list interface will pop up.
  • Page 32 • When the printer IP address changes under printer driver installed with host ID , you Note: can also directly print without re-installing the driver. If you need to install the printer driver with the host ID, please check the option "Install the printer in the list with host ID".
  • Page 33 • You can put your mouse cursor in the "One-click installation" button to check the Note: popup information in order to confirm if the current printer is the one you need to install through IP address before you click the button. •...
  • Page 34 • If your software has searched more than one printers, the printer list interface will pop up.You need to configure the current printer which is connected via USB cable to wireless network and install driver. Please select "Configure the print via USB and install" on the printer list interface and check the USB printer option.
  • Page 35 • When the printer IP address changes under printer driver installed with host ID , you Note: can also directly print without re-installing the driver. If you need to install the printer driver with the host ID, please check the option "Install the printer in the list with host ID".
  • Page 36 6. After the installation, click "Print &Test Page" button. If your printer prints the test page successfully, it means that you have installed the driver correctly. 3.1.1.3.2. The printer is already connected to wireless network 1. The printer is already connected to wireless network, you can print the "Network configuration page"...
  • Page 37 4. Click on the "I agree" button on the right buttom corner after reading the license agreement and enter into driver installation interface. 5. Click the "One-click installation" button in Method III to install driver software. • You can put your mouse cursor in the "One-click installation" button to check the Note: popup information in order to confirm if the current printer is the one you need to install through IP address before you click the button.

  • Page 38: Manual Installation

    • If the printer you need is not shown in the list, please click "Refresh" button to search Note: again. If it is not found, please check if the printer and computer are in the same network. (Please see Chapter 5.3 for how to check).
  • Page 39 • Windows 7/Vista/Server 2008 system: Pop up "Autoplay" interface, click “Autorun.exe” to run the installation procedure. • Windows 8 system: When the " DVD RW driver" window pops up from the right top corner of computer desktop, click anywhere in the pop-up window, then click "Autorun.exe" to run the installation procedure.
  • Page 40 • Windows 7/Vista/Server 2008 system: Pop up "Autoplay" interface, click “Autorun.exe” to run the installation procedure. • Windows 8 system: When the " DVD RW driver" window pops up from the right top corner of computer desktop, click anywhere in the pop-up window, then click "Autorun.exe" to run the installation procedure.
  • Page 41 • If the printer you need to connect is not in the list of printers searched, please click Note: “Refresh” to search again. • When the printer IP address changes under printer driver installed with host ID , you can also directly print without re-installing the driver. If you need to install the printer driver with the host ID, please check the option "Install the printer in the list with host ID".
  • Page 42 • Some computers may be unable to auto play the CD beacase of system configuration. Note: Please double click "Computer" icon, find "DVD RW driver", then double click "DVD RW driver" to run the installation procedure. 4. Click on the "I agree" button on the right buttom corner after reading the license agreement and enter into driver installation interface.
  • Page 43 • If the printer you need to connect is not in the list of printers searched, please click Note: “Refresh” to search again. • When the printer IP address changes under printer driver installed with host ID , you can also directly print without re-installing the driver. If you need to install the printer driver with the host ID, please check the option "Install the printer in the list with host ID".
  • Page 44 4. Click on the "I agree" button on the right buttom corner after reading the license agreement and enter into driver installation interface. 5. Click on the "Manual installation" at the bottom of driver installation interface, and enter into manual intallation interface. 6.

  • Page 45: Method Of Driver Unistallation

    1. Click the Start menu of computer and then click All programs. 2. Click Pantum, and then Click Pantum XXX Series. Pantum XXX Series where XXX represents product model. 3. Click uninstall to delete the driver according to instructions on uninstall window.

  • Page 46: Driver Installation

    1. Turn the power of printer and computer on. 2. Insert the CD companying with printer in the CD driver of your computer, and double click Pantum XXX Series installation package. (XXX in Pantum XXX Series represents product model.) 3. Click “Continue”.
  • Page 47 7. Input computer password and click “Install Software”. 8. Click “Continue Installation” on the prompt window popping out. 9. The system will finish driver installation automatically. • If using a USB cable to connect a computer with a Wi-Fi model printer, a wireless network configuration prompt window will pop up during driver installation, as shown in following picture.

  • Page 48: Add Printer To Macos System

    3.3. Add printer to macOS system 3.3.1. Add up the printer via USB 1. Connect the printer to computer with USB cable and then turn power on. 2. Enter the “System Preferences” – “Printers & Scanners” of computer. button to select “Add Printer or Scanner”. 3.
  • Page 49 3. Enter the “System Preferences” – “Printers & Scanners” of computer. button to select “Add Printer or Scanner”. 4. Click 5. Select printer and select “Secure AirPrint” (data encryption) or “AirPrint” (no encryption) in the “Use” option box. 6. Click “Add”. •...

  • Page 50: Wired Network Setup (Applicable To Wired Network Models)

    4. Wired network setup (applicable to wired network models) In case printers support wired network printing, they can be connected to network to control printer to print in wired network mode. 4.1. Set IP Address The IP address of the printer may be automatically obtained through DHCP function or set manually.

  • Page 51: Wireless Network Setup (Applicable To Wi-Fi Models)

    3. A printer that has wireless network function. 5.1.1.2. Setup methods of wireless network setup tools 1. Take the wireless network setup tool in computer. 1) Windows system: Click the “Start menu” – “All programs” - “Pantum”－ Product name – “Wireless network setup tool”.
  • Page 52 2) Mac system: click "Go" - "Applications" - "Pantum" - "Utilities" - "Wireless Network Configuration Tool" on the computer Finder menu bar. 2. Use USB cable to connect and configure. Select "Yes, I have an USB cable that can be used for installation"...
  • Page 53 2) Please tick “No” to configure other wireless network needed to connect to. Complete configuration according to interface prompt. • At present, the printer supports 3 types of safe modes: none, WEP and Note： WPA/WPA2. 1) None: There is no encryption method used. 2) WEP: Send and receive data via security key by using WEP (Wired Equivalent Privacy).
  • Page 54 • If you do not know the SSID of access point (wireless router), please click “Print Note： Wireless Network Information Page” to view the SSID of the needed access point (wireless router). • If the printer cannot be used normally after wireless network setup is finished, please install the drive again.

  • Page 55: Wi-Fi Protected Setup (Wps) Setup

    2) Judge if the printer is successfully connected according to the status of Wi-Fi indicator on printer. If configuration failed, please click “Previous” to configure again; if configuration succeeded, please click “Done” to complete configuration. • If the printer cannot be used normally after wireless network setup is finished, Note：...

  • Page 56: How To Disable The Wi-Fi Network Connected

    • Please refer to Chapter 1.5 for how to cancel and disconnect Wi-Fi connection. Note： • After successful Wi-Fi Protected Setup (WPS) connection, please install a driver if you want to print via wireless network. 5.1.3. How to disable the Wi-Fi network connected Connect the wireless network in infrastructure mode by the steps above.

  • Page 57: How To Disable The Wi-Fi Direct

    3. Select “Advanced” and then select “Wi-Fi Direct” in advanced WLAN interface. 4. Select printer SSID on direct interface to launch a connection invitation. 5. Press “OK key” to confirm connection when the panel lead to prompts whether to connect to start Wi-Fi Direct connection.

  • Page 58: Wireless Network Setup Faqs

    5.3. Wireless network setup FAQs 1. The printer is not found. • If the power of computer, access point (wireless router) or printer is turned on. • If the computer is connected to printer with USB cable. • If the printer supports wireless network connection. 2.

  • Page 59: Web Server

    6. Web server You can manage printer setup via the embedded Web server. • Some functions are not available depending on different printer models. If you Note： have any questions, please contact the Customer Service. 6.1. Visit the embedded Web server 1.

  • Page 60: Use Web Server To Manage Printer

    6.2. Use Web server to manage printer You can use the embedded Web server to manage printer. 1. View the basic information including product name, printer state and ink cartridge of printer. 2. Set up the network protocol parameters supported by printer. 3.

  • Page 61: Wireless Setup

    You can refresh the browser and view the “IPv6 Local Link Address” and “Stateful Address” in “Wired IP Configuration” interface. The printer supports using the following IPv6 addresses for network printing and Note： management. • IPv6 local-link address: local IPv6 address set up by oneself (addresses beginning with FE80).

  • Page 62: Recover Factory Settings Via Web Server

    embedded Web server before setting up email notification (please refer to Chapter 6.1 for login method). I. Set up SMTP client 1. Click “Settings” – “Network settings” – “Protocol Settings” – “SMTP”. 2. On SMTP page, input SMTP server address, set up the mailbox login name and password and then click “Apply”.

  • Page 63: Print

    7. Print 7.1. Print Function You can set the print function through "Start"-"Devices and Printers"- select corresponding printer- right click – set print function in "Printing preferences". Some functions are as follows: Functions Diagram Automatic Two-Sided Printing Collate Print Reverse Print N-in-1 Poster Print(for Windows Operation System only)

  • Page 64: Print Settings

    7.2. Print Settings You can set up printing parameters with the following two methods before sending printing work (such as paper type, paper size and paper source). Operating Temporary printing setup change Permanent default setup change system 1. Click “Start” menu- “Control Panel” – 1.

  • Page 65: Printing With Manual Feed Tray

    • For precautions on loading paper, see Chapter Note： • For the type of media to be printed with the automatic feeder tray, see Chapter2.1. 7.4.2. Printing with manual feed tray When you put papers in the manual feed tray, the printer will enter manual feed mode. •...

  • Page 66: Duplex Printing Unit Setup

    7.5.1. Duplex printing unit setup For the purpose of achieving the best printing result, you can set up the paper size of duplex printing unit. As for duplex printing of A4 and 16K papers, the slide should be adjusted to the A4 position;...

  • Page 67: How To Carry Out Auto Duplex Printing

    4. Install the duplex unit in the printer. 7.5.2. How to carry out auto duplex printing 1. Open the print job to be printed from the application (such as a Notepad). 2. Select Print from the File menu.
  • Page 68 3. Select printer of the corresponding model. 4. Single click “Preferences” for printing setup. 5. Select the “Duplex” in “Basic” tab and then select “Long Edge” or “Short Edge”.

  • Page 69: Fine Mode Printing

    6. Single click “OK” to finish printing setup. Click “Print” to realize auto duplex printing. 7.6. Fine mode printing The Fine mode is applicable to engineering drawings and fine lines printing. Set up fine mode in the basic page of printer preference After setup, fine printing mode can be realized.

  • Page 70: Mute Printing

    7.7. Mute printing If the Mute Printing is set, the printing noise will be reduced but the printing will slow down to some extent. The operating steps of mute printing are as follows (applicable to printers that are installed via USB connection) Windows 7 is taken as the example in the following operation.

  • Page 71: Auto Shut-Off Setting

    7.8. Auto shut-off setting “Auto shut-off setting” to set off condition and off delay of printer. 1. Enter computer “Start Menu” – “Control Panel” – View “Devices and Printers”. 2. Right click printer, select “Printer properties” in drop-down list. 3. Enter “Secondary Settings” option and set “Auto shu-off setting”. 4.

  • Page 72: Open Help Document

    7.9. Open Help Document You can open the "Printing preferences" and click "Help" button (for Windows Operation System only). The help document contains the user guide where you can find the information on print settings.

  • Page 73: Mobile Print

    > Service & support > Driver download > Select printer model > Download and install. 2. You can use Google Play Store > Apps > to search Pantum Mobile Printing > Download and install. 8.1.1.3. Preliminary preparations 1. A printer that has wireless network function.

  • Page 74: Mopria Mobile Print

    3. Open the files you need to print with Adobe Reader on the Android device. 4. Click 5. Tap "Print". 6. Please make sure the Pantum printer is selected. If you selected other printer (or failed to select any printer), please tap the pull-down menu of printer, and select your Pantum printer.

  • Page 75: Nfc Function

    4. Click print and the printer will start to print. 8.2. iOS device mobile printing 8.2.1. Pantum Pantum is a free App with which you can print TXT files, photos and webpages from your smart phone or tablet directly. 8.2.1.1. Operating systems and Apps supported by Pantum Pantum Print is applicable to iOS 7.0-13.0.
  • Page 76 8.2.1.2. How to download Pantum App 1. Click the App Store icon > Search interface > input “PANTUM” or “Pantum print” in the search bar > Download and install on the interface of iOS device to download. 8.2.1.3. Preliminary preparations 1.

  • Page 77: Airprint Mobile Print

    5. Tap "Print". 6. Please make sure the Pantum printer is selected. If you select other printers (or no printer), please click printer option and then select your Pantum printer. 7. Set printing parameters such as number of copies to print.

  • Page 78: General Settings

    9. General Settings • Some functions are not available depending on different printer models. If you Note： have any questions, please contact the Customer Service. This Chapter mainly introduces some general settings. 9.1. System Setting 9.1.1. Language Setting "Language Setting" is used to select the language to be displayed on the control panel. 1.

  • Page 79: Sleep Time Setting

    9.1.2. Sleep Time Setting Sleep mode can reduce the energy consumption of printer effectively, and “Sleep time setting” can be made in the idle time before the device enters sleep mode. 1. Press "Menu" to enter the Menu Settings interface. 2.

  • Page 80: Toner Save

    9.1.3. Toner Save You can select the save toner mode which can reduce toner consumption and reduce printing cost. When save toner mode is “on”, the printed color will be lighter. Save toner mode is “off” by default. 1. Press "Menu" to enter the Menu Settings interface. 2.

  • Page 81: Restore Factory Settings

    9.1.5. Restore Factory Settings “Restore factory settings” is used to recover the default settings of printer. The printer will restart itself automatically after recovering factory settings. 1. Press "Menu" to enter the Menu Settings interface. 2. Press "OK" to select the "System Setting" option. 3.

  • Page 82: Auto Shut-Off Setting

    9.1.7. Auto shut-off setting “Auto shut-off setting” to set off condition and off delay of printer. 1. Press "Menu" to enter the Menu Settings interface. 2. Press "OK" to select the "System Setting" option. 3. Press direction key “▲” or “▼” to select options of “Auto off set”, press “OK” to set off condition and off delay.

  • Page 83: Network Settings

    9.2. Network Settings You can check or set network status via network setting. 1. Press "Menu" to enter the Menu Settings interface. 2. Press direction key “▲” or “▼” and select “Network Set” option and press “OK” key to set “Wired network setting”, “wireless network setting”...

  • Page 84: Print Information Report

    9.4. Print information report You can print information report by operating control panel. These pages can help you to learn about product information, and diagnose and solve product failures. 1. Press "Menu" to enter the Menu Settings interface. 2. Press direction key “▲” or “▼” and select “Prt Info Rept” option. 3.

  • Page 85: Routine Maintenance

    10. Routine Maintenance • Printer appearance may differ because of different models and functions, so the Note： schematic diagram is only for your reference. 10.1. Cleaning the Printer • Please use mild detergents. Note： • Some parts of the printer may still be hot for a short period after use. When opening the front cover or rear cover to clean the parts inside the printer, please do not touch the parts in the shaded area as shown in the following picture.
  • Page 86 • When removing the toner cartridge, put the toner cartridge in a protective bag or Note： wrap it with thick paper to avoid direct light damaging the toner cartridge. 3. Clean the inside of the printer by gently wiping the shaded area, as shown in picture, with adry and lint-free cloth.

  • Page 87: Toner Cartridge And Drum Component Component Maintenance

    10.2. Toner cartridge and drum component component maintenance 10.2.1. About toner cartridge and drum component component 1. Application and maintenance of toner cartridge Please use the original toner cartridge for better printing quality. Please pay attention to the following items while using the toner cartridge: •...

  • Page 88: Replace Toner Cartridge And Drum Component

    10.2.2. Replace toner cartridge and drum component Please pay attention to the following matters before replacing toner cartridge: Note： • Since there may be toner on the surface of toner cartridge, please pay attention while taking it out to avoid spattering. •...
  • Page 89 4. Open the package of the new toner cartridge and hold the toner cartridge handle to shake it left and right for 5 – 6 times, so that the toner inside can be uniformly dispersed. 5. Pull the seal out and take the toner protection cover out. 6.
  • Page 90 Drum component replacement steps: 1. Power off the printer. 2. Open the front cover and take the laser toner cartridge out along the track. 3. Press the blue button on the left side of drum component with left hand and lift the toner cartridge handle with right hand at the same time to take the toner cartridge out.
  • Page 91 5. Install the drum component along the inner track to finish installing toner cartridge. 6. Take the drum component with toner cartridge installed and install it inside the printer along the inner track of printer to finish installing. 7. Close the front cover.

  • Page 92: Troubleshooting

    11. Troubleshooting Please read this section carefully. It may help you to solve common problems encountered during the printing process. If the problems persist, please contact Pantum Aftersales Service Centre. Prior to handling common problems, first check that: • The power cord is connected correctly and the printer is powered on.

  • Page 93: Paper Jam Of Manual Feed Tray

    3. After taking papers jammed out, please reinstall the paper tray inside the printer and close the front cover, then the printer will recover printing automatically. 11.1.2. Paper jam of manual feed tray 1. Gently pull the jammed paper out. 2.

  • Page 94: Middle Jam

    11.1.3. Middle jam • When papers jammed in the middle are taken out, please pay attention and do not Note： touch the shaded area shown below, in order to avoid burn. 1. Pull paper tray out. 2. Gently pull the jammed paper out.
  • Page 95 3. Install paper tray. 4. Open the front cover. 5. Take the laser toner cartridge out along the track. (For the purpose of preventing printing quality from affecting by the exposure of photosensitive drum, please put the laser toner cartridge inside the protection bag or warp it with thick paper).

  • Page 96: Paper Jam In The Fuser Unit

    6. Gently pull the jammed paper out. 7. After taking out papers jammed, install the laser toner cartridge again and close the front cover, then the printer will recover printing. 11.1.4. Paper Jam in the Fuser Unit • When papers jammed in fuser unit are taken out, please pay attention and do not Note：...
  • Page 97 2. Open the fuser door using the handles on both sides. 3. Gently pull the jammed paper out. 4. After taking papers jammed out, close the back cover and open the front cover and then the printer will recover printing.

  • Page 98: Duplex Unit Jam

    11.1.5. Duplex Unit Jam 1. Remove the duplex printing unit from the back of the printer. 2. Remove the jammed paper from the duplex unit. 3. If the paper does not come out along with the duplex unit, open the tray and remove the jammed paper directly from the bottom.

  • Page 99: Software Failure

    • If the printer still does not start printing, please check that all the jammed paper inside the printer has been cleared. • If you cannot remove the jammed paper yourself, please contact your local Pantum authorized repair center or send the printer to the nearest Pantum authorized service center for repair.

  • Page 100: Common Troubleshooting

    11.3. Common Troubleshooting 11.3.1. Common Problems Problem Cause Solution Problems with the Printer The printer does The cable between the computer and Disconnect and then reconnect the not work the printer is not connected properly. printer cable. Error in specifying the print port. Check the Windows printer settings to ensure that the print job has been sent The printer is offline and User Guide of...

  • Page 101: Image Defects

    • If the problem still cannot be solved, please contact the customer services Note： center. 11.3.2. Image Defects Problem Cause Solution • The print media does not meet the • Please use proper print media usage specifications, for example the within the specification range.
  • Page 102 • The print media does not meet the • Please use the print media within usage specifications, for example the the specification range. media is damp or too rough, or has • Clean or replace toner cartridge been used previously. •...
  • Page 103 • The print media does not meet the Please use printing medium within usage specifications, for example the the specification scope, and use media is damp or too rough, or has manual feed tray for printing in case been used previously. of special medium.

  • Page 104: Menu Structure

    12. Menu Structure With the help of menu structure of this printer on the panel menu, you may know and set various functions. The steps of printing are as follows: 1. Press "Menu" to enter the menu setting interface. 2. Press "▲" or "▼" to select "Prt Info Rept". 3.

  • Page 105: Product Specifications

    • Some functions are not available depending on different printer models. If you have any questions, please contact the Customer Service. • These values are based on the initial data. For more information about the latest specifications, please visit: www.pantum.com. 13.1. Overview of the Specifications Product Size(W*D*H)
  • Page 106 iOS 7.0-13.0 Android 4.4-9.0 USB 2.0 (High Speed) Communication interface IEEE802.3 10Base-T/100Base-Tx IEEE802.11b/g/n (support WPS) ≤8.5 sec Print Time of First Page Maximum printable size 216mm*356mm...
  • Page 107 Company Name: Magnell Associate, Inc. ( DBA NEWEGG.COM ) Office address:17560 Rowland St. City of Industry, CA 91748 TEL: （626）271-9700 USA Only...

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