Diagnostic Service Mode - Electrolux CEI30EF5GS Service Manual

Diagnostic Service Mode

When an error or failure occurs in the Electronic Oven Control (EOC) system, or the Electronic Surface
Element Control (ESEC) system, the control panel will usually produce an audible beep accompanied by a
special display to indicate that there is a failure condition. The manner in which ESEC failures are displayed
will vary greatly between the Wave Touch models and the IQ touch models due to the different styles of
control panels. In order for a service technician to be able to more easily determine which failure condition has
occurred a special Diagnostic Service Mode has been built in to the control panel software.
To enter the service mode the range must be in the "IDLE" condition meaning that all elements and functions
are turned off. Press and hold the TIMER keypad for the upper oven and the Upper Oven selector keypad for 3
seconds. Always press the TIMER keypad first immediately followed by the Upper Oven selector keypad.
After three seconds the control panel will enter the service mode and will display the most recent error or
failure codes for the upper and lower ovens as well as the ESEC system.
The control will exit the Diagnostic Service Mode after one minute or it can be ended by pressing the CANCEL
keypad. The service mode can be restarted if necessary by repeating the steps outlined above. While the
control is in the Diagnostic Service Mode the error codes can be cleared from memory by pressing the Upper
Oven Timer keypad. Once they are cleared they can not be recalled.
Press and Hold for three seconds
Error Displayed
to start Service Mode
for Upper Oven
Control
Error Displayed
Error Displayed
for Lower Oven
for ESEC System
Control
The photo above shows an IQ Touch control panel that has been programmed into the Diagnostic Service
Mode. The upper oven control is displaying an F11 error code (Stuck Keypad), The lower oven control is
displaying no error code, and the ESEC error code E 14 is displayed in the upper oven timer window. Once
it has been determined which failure condition is present follow the troubleshooting steps outlined in the tech
sheet and this service manual to correct that specific condition.
.
NOTE: The Diagnostic Service Mode works exactly the same for both IQ Touch and Wave Touch models.
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