3Com 005683-00 Manual page 71

NOTE
to users with an older
versions of RapidComm on their
systems: You must uninstall the older
version before installing the most
recent version (contained on the
Connections CD-ROM that came with
your new modem). Otherwise, system
conflicts may hamper RapidComm's
ability to work properly.
T O
ROUBLESHOOTING AND
H R
NLINE ELP ESOURCES
PROBLEM
Plug and Play does not detect
your modem.
You've installed the modem and Windows has
restarted, but you simply see your desktop.
You do not see any screens indicating new
hardware has been detected.
Diagnosis:
The Plug and Play installation was not
successful.
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