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The introductory screen of the 3Com BBS will
look like the screen shot below. The BBS
gives you access to customer and technical
support documents and the BBS library. The
library contains hundreds of helpful files and
tips to help simplify using your modem.
When you are ready to leave the BBS, type G
(for "good-bye") from the main menu.
70
T
O
ROUBLESHOOTING AND
H
R
NLINE
ELP
ESOURCES
3Com offers a number of other online technical
support options. Choose any one of the
following options for help with and/or more
information on your new modem.
Internet FTP
Provides free library containing the same files
as the BBS site. FTP to ftp.usr.com.
Internet on Demand
Provides automatic technical support through a
library containing product information, quick
reference cards, and installation help. To
obtain an index of available documents, send a
blank e-mail to support@usr.com. To have a
specific document e-mailed to you, send the
document's number in the subject field.
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