3Com 56k User Manual
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56K* Message Modem
User's Guide and Reference

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Summary of Contents for 3Com 56k

  • Page 1 56K* Message Modem User’s Guide and Reference...
  • Page 2 Uploads from users to server equipment travel at speeds up to 31.2Kbps. An analogue phone line compatible with the ITU V.90 standard or 3Com’s proprietary 56K technology, and an Internet provider or corporate host site with the ITU V.90 standard or 3Com’s proprietary 56K technology are necessary for these high-speed downloads. The ITU V.90 standard was officially determined in February, 1998 and is expected to be ratified in September, 1998.
  • Page 3: Table Of Contents

    ABLE OF ONTENTS Welcome to 56K* Information Access Product Features Installation of the Message Modem with Windows 95 Determining Your Version of Windows 95 How to Connect the Modem to the Computer Installing Modem Drivers with Windows 95: Versions 950 and 950a (Moving Through the "New Hardware Found"...
  • Page 4 Table of Contents Installation of the Message Modem with Windows 3.x Software Installation Windows 95 Windows 3.x Type of Modem Initialization String Flow Control UART-Universal Asynchronous Receiver Transmitter Regulatory Information CE Compliance Electromagnetic Compatibility Safety (Low Voltage Directive) Limited Warranty...
  • Page 5: Welcome To 56K* Information Access

    The ITU has determined a worldwide standard for 56K* modem technology. With a U.S. Robotics modem, you can get 56K Internet access from any service provider who offers the ITU V.90 standard or 3Com’s proprietary 56K technology. 3Com is working with providers everywhere to quickly upgrade their service to the ITU V.90 standard.
  • Page 6: Product Features

    RODUCT EATURES Fax Modulation Schemes V.34 Link Rates ITU-T V.90 x2™ technology ITU-T V.17 4800, 7200, 9600, 12000, ITU-T V.29 14400, 16800, 19200, 21600, ITU-T V.34 (Inc 33600 and ITU-T V.27ter 24000, 26400, 28800, 31200, 28800) ITU-T V.21 33600 ITU-T V.32bis Fax Standards V.32bis Link Rates ITU-T V.32...
  • Page 7 You can store approximately 50 fax pages or 20 56K* Message Modem is the first product to include minutes of voice messages. features that allow the user to receive fax and voice •...
  • Page 8: Before You Begin

    It is also necessary to record a Personal Greeting You can customise voice message greetings like a Message and Full Message to use with the 56K* standard answering machine, and even access your Message Modem. The following section provides fax and voice messages remotely.
  • Page 9: Personal Message

    - Whilst the modem is in Independent mode - Full Message To access your Voice messages remotely, you need Your full message can be recorded using the to dial into the 56K* Message Modem. Whilst the supplied software application. 'outgoing message' is being played, you must enter...
  • Page 10 The bicolour hook'. ARQ/FAX led on the front panel of the modem will turn green. The 56K* Message Modem is now If the correct password is entered, the modem will capable of receiving and storing voice and/or fax either emit, messages whilst the PC is switched off.
  • Page 11: Installation Of The Message Modem With Windows 95

    NSTALLATION OF THE ESSAGE ODEM WITH INDOWS Determining Your Version of Windows 95 You will need these items from your 3ComU.S. Robotics Message Modem box: With the right mouse button, click the My Computer icon on your desktop. Click Properties. In the “System Properties”...
  • Page 12: How To Connect The Modem To The Computer

    Installation of the Message Modem with Windows 95 Click OK. Plug one end of the phone lead into the TELCO How to Connect the Modem to socket. Plug the other end into a phone wall socket. the Computer The phone socket you are going to use must be for an ANALOGUE phone line.
  • Page 13: Installing Modem Drivers With Windows 95: Versions 950 And 950A (Moving Through The "New Hardware Found" Screens)

    Installation of the Message Modem with Windows 95 Installing Modem Drivers with Windows 95: Versions 950 and 950a Moving Through the “New Hardware Found” Screens When Windows 95 restarts, it should detect the modem. If it does, you will see the following screen.
  • Page 14 Installation of the Message Modem with Windows 95 Click Driver from disk provided by hardware manufacturer. Then click OK. If this screen does not appear, refer to “If Plug and Play Does Not Detect Your Modem” located in “Troubleshooting and Support Resources” on the CD- ROM.
  • Page 15 Windows Start button and point to Settings. Then click Control Panel. In the “Modems Properties” screen, you should see a description for your modem. This indicates that your new 3Com U.S. Robotics Message Modem is installed correctly.
  • Page 16 Installation of the Message Modem with Windows 95 Next, click the Diagnostics tab at the top of the “Modems Properties” screen. Write down the COM setting for your modem in the space below. Your screen may show a different setting than that shown in the following screen.
  • Page 17: Version 950B (Using The Update Device Driver Wizard Screens)

    Installation of the Message Modem with Windows 95 Installing Modem Drivers with Windows 95: Version 950b Using the Update Device Driver Wizard Screens Start Windows. Insert the disk or CD-ROM into your disk drive. Click Next. Click OK. Turn to “Software Installation” (page 19) for information about installing communications software.
  • Page 18 Installation of the Message Modem with Windows 95 Once Windows finishes loading the information If this screen does not appear, refer to “If Plug and Play Does Not Detect Your Modem” located in from the disk, verify that the modem installation “Troubleshooting and Support Resources”...
  • Page 19 Installation of the Message Modem with Windows 95 Double-click the Modems icon. In the “Modems Properties” screen, you should see a description of your modem. This indicates that your new 3Com U.S. Robotics Message Modem is installed correctly.
  • Page 20 COM Port_________ Click More Info…. The modem’s command set should appear in the Click OK. box. Turn to “Software Installation” (page 19) for information about installing communications software. Congratulations! You are ready to start using your 3Com U.S. Robotics Message Modem.
  • Page 21: Installation Of The Message Modem With Windows 3

    ODEM WITH INDOWS How to Connect the Modem to the Computer You will need these items from your 3Com U.S. Robotics Message Modem box: Turn off your computer and any attached devices, such as a printer, monitor, keyboard, and mouse.
  • Page 22 Turn to “Software Installation” (page 19) for There is no phone socket on the modem in some information about installing communications countries. software. Congratulations! You are ready to start using your 3Com U.S. Robotics Message Modem.
  • Page 23: Software Installation

    OFTWARE NSTALLATION Voice Fax, Data, and Telecommunications Software If your disk drive or CD-ROM drive is a (communications software) allows sending and different letter, enter that letter in place of A receiving faxes directly from your computer or D. desktop. You can build your own fax directory, send Follow the on-screen instructions to install your faxes to specified groups of fax numbers, select Voice Fax, Data, and Telecommunications...
  • Page 24: Type Of Modem

    Transmitter (External Modems Only) Select a 3Com U.S. Robotics high speed modem. If If you are running Windows 3.x or you have that selection is not listed, pick Courier Dual upgraded your system from Windows 3.x to...
  • Page 25 Your modem will NOT work correctly with any of these settings. Fix or lock the serial port (baud) rate. If it is referred to as autobaud, select OFF. Congratulations! You are now ready to start using your 3Com U.S. Robotics Message Modem...
  • Page 26: Regulatory Information

    EGULATORY NFORMATION CE Compliance These definitions are classified as per safety standard: EN 60950/A4 03/97 Electromagnetic Compatibility • SELV: Safety Extra Low Voltage • TNV-2: Telecommunications Network Voltage Electromagnetic Compatibility This device complies with the following standards in accordance with European Directive 89/336/EEC: •...
  • Page 27: Limited Warranty

    If you would like further information or the name 3Com UK Limited warrants to the original of your nearest 3Com dealer, call SALES on, consumer or other end user that this product is free from defects in materials or workmanship...
  • Page 28 Regulatory Information To obtain service under this limited warranty, contact the 3Com U.S. Robotics Customer Support Service and ask for a RMA (Return Materials Authorisation) number. Email address: uk_modemsupport@3com.com CompuServe: GO USRMODEMS BBS: 0118 969 2200 FOD*: 0118 922 8299...
  • Page 29 3Com, the 3Com logo, and U.S. Robotics are registered trademarks of 3Com Corporation or its subsidiaries. Windows is a registered trademark of Microsoft Corp. Any other trademarks, trade names, service marks, or service names owned or registered by any other company and used in this manual are the property of their respective owners.

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